Chevrolet C3500hd 2000

Model C3500hd made in 2000 by Chevrolet got 6 consumer complains, 7 investigations there is 1 recall as well as 3 service bulletins. Consumer complaints with reference, among others things, to exterior lighting, service brakes, hydraulic and structure. Technical service bulletines regarding exterior lighting, interior lighting and unknown or other. The car had some investigations: service brakes, hydraulic, steering. There was one recall concerning steering .

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - LINKAGES - LINK - DRAG - CONNECTION
00V054000GENERAL MOTORS CORP.from 08/01/1999 to 09/30/1999V (Vehicle)146203/28/2000MFRGENERAL MOTORS CORP.02/28/200002/29/2000
Defect SummaryVehicle description: chassis cabs. the tapered hole in the drag link end that attaches to the pitman arm tapered ball stud may be machined too deep causing the hole to be oversized. a drag link with an oversized hole may not seat the pitman arm tapered ball when assembled. this could cause higher than normal friction between components during operation, and possibly result in joint separation or a broken ball stud.
Consequence SummaryIf the joint separated or the ball stud brake while the vehicle was moving, steering control would be lost.
Corrective SummaryDealers will inspect the steering linkage assembly and, if necessary, replace the drag link and the pitman arm.
NotesGm recall no. 00008.owner notification began march 27, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - HEADLIGHTS
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
INTERIOR LIGHTING
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
UNKNOWN OR OTHER
1160106/06/2001623406Campaign information processing system will be sending out an additional owner notification on the following campaigns: 00001, 00008, 00022, 00035, and 0004110/29/2001

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC
PE04004GENERAL MOTORS CORP.01/08/200404/30/2004HYDRAULIC PUMP SHAFT FAILURES
 The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
PE04004GENERAL MOTORS CORP.01/08/200404/30/2004HYDRAULIC PUMP SHAFT FAILURES
 The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC
PE04004GENERAL MOTORS CORP.01/08/200404/30/2004HYDRAULIC PUMP SHAFT FAILURES
 The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
STEERING - HYDRAULIC POWER ASSIST - PUMP
PE04004GENERAL MOTORS CORP.01/08/200404/30/2004HYDRAULIC PUMP SHAFT FAILURES
 The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
PE04004GENERAL MOTORS CORP.01/08/200404/30/2004HYDRAULIC PUMP SHAFT FAILURES
 The preliminary evaulation is being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's is concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures is a concern. further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - BRAKE LIGHTS
10/27/2007100010/26/2007
 We have purchased a chevy 3500hd dump truck. we have known this truck for a few years and the brake lights have been stuck on and no signals for two years. we were told about the recall for the multi-function switch for other 2000 truck models, i.e. the 2000 blazer, because of this situation. we feel that our truck should be included in the recall because it has the same problems as the other trucks made by chevy in the same year and suspect it is the same part. we have been told that the part is $400 and $250 to replace in labor. we don't feel that we should have to go through the cost and then get reimbursed for the cost when it is finally recalled. in the process of finding out what the problem was, hundreds of dollars have been spent on useless fixes because there is no recall for this particular truck and no one thought about that particular switch being bad until we were talking to a blazer owner of the same year that told us about the recall on his truck. we investigated a little more and there are more than the 2000 blazer with this part being recalled. *tr
EXTERIOR LIGHTING - TURN SIGNAL
10/27/2007100010/26/2007
 We have purchased a chevy 3500hd dump truck. we have known this truck for a few years and the brake lights have been stuck on and no signals for two years. we were told about the recall for the multi-function switch for other 2000 truck models, i.e. the 2000 blazer, because of this situation. we feel that our truck should be included in the recall because it has the same problems as the other trucks made by chevy in the same year and suspect it is the same part. we have been told that the part is $400 and $250 to replace in labor. we don't feel that we should have to go through the cost and then get reimbursed for the cost when it is finally recalled. in the process of finding out what the problem was, hundreds of dollars have been spent on useless fixes because there is no recall for this particular truck and no one thought about that particular switch being bad until we were talking to a blazer owner of the same year that told us about the recall on his truck. we investigated a little more and there are more than the 2000 blazer with this part being recalled. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK
10/01/200575500102/01/2002
 Antilock brakes always activate when braking at slow speeds, was told by chevy dealer there is a recall but not on my vehicle. *nm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
03/27/2000501/01/2000
 The vehicle was weighed with a medium sized vehicle in tow and the weight was 12140, as per gm the trucks max gvw rating is 11,000, the vehicle was being used overweight of specs which caused premature brake wear, the vehicle was sold to the consumer with the understanding that the vehicle would be used as a tow truck, the consumer believes that gm is selling trucks with wrecker provisions but are too light to be tow trucks or they are selling trucks with defective brake systems, on one occasion the vehicle brake pedal went to the floor while the driver was braking and failed causing the truck to rear end another vehicle. nlm
STRUCTURE
03/27/2000501/01/2000
 The vehicle was weighed with a medium sized vehicle in tow and the weight was 12140, as per gm the trucks max gvw rating is 11,000, the vehicle was being used overweight of specs which caused premature brake wear, the vehicle was sold to the consumer with the understanding that the vehicle would be used as a tow truck, the consumer believes that gm is selling trucks with wrecker provisions but are too light to be tow trucks or they are selling trucks with defective brake systems, on one occasion the vehicle brake pedal went to the floor while the driver was braking and failed causing the truck to rear end another vehicle. nlm
10/05/20004
 City of detroit bought 8 trucks that have developed steering problem. a plastic collar that holds steering column to firewall kept coming off and causing rub on the frame.*ak