Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||||||||||||
| 04V060000 | GENERAL MOTORS CORP. | from 09/01/1996 to 07/31/1997 | V (Vehicle) | 126624 | 04/26/2004 | ODI | GENERAL MOTORS CORP. | 02/09/2004 | 02/09/2004 | |||||||
| Defect Summary | On certain passenger vehicles equipped with electronic column lock systems (ecl), when the ignition switch is turned to lock, the ecl system prevents turning of the steering system. when the vehicle is started, the ecl unlocks the steering system. the vehicle is designed so that if the column fails to unlock when the vehicle is started and the customer tries to drive, the fuel supply will be shut off so that the vehicle cannot move when the vehicle cannot be steered. if voltage at the powertrain control module is low or interrupted, however, the fuel shut off may not occur and the vehicle can be accelerated while the steering system is locked. also when the control system shows that the ecl is unlocked and the vehicle is being driven, the lock pin location can vary. depending on the location of the lock plate relative to the switch transition point, there could then be contact between the lock plate and pin causing the steering to lock while driving . | |||||||||||||||
| Consequence Summary | If this occurs, a crash could occur without warning. | |||||||||||||||
| Corrective Summary | On vehicles equipped with an automatic transmission, the dealer will disable the steering column lock by removing the column lock plate. when the ignition key is removed, the transmission shifter will lock but the steering column will not lock. on vehicles equipped with a manual transmission, the dealer will reprogram the powertrain control module, perform a dimensional check of the column lock and, if necessary, replace the lock plate. the steering column on these vehicles will continue to lock when the key is removed. owner notification to owners of 1997 vehicles equipped with automatic transmissions began on april 26, 2004. owners of 1998 through 2004 vehicles (except 1997-1998 manual transmission vehicles) will be notified beginning on august 2, 2004. the remaining owners (1997-1998 manual transmission vehicles) will be notified later in 2004, when parts are available. owners should contact chevrolet at 1-800-630-2438. | |||||||||||||||
| Notes | Gm recall no. 04006.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050235004 | 07/01/2005 | 10017466 | Revised steering column turn signal cancel cam and steering shaft upper bearing spring replacement (manual and telescoping) procedure. *tt | 11/08/2005 | |
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 05081 | 02/01/2006 | 10019745 | Special policy adjustment-electronic column lock system. the column lock may fail to unlock the steering column when the vehicle is started. *tt | 04/25/2006 | |
| 02122004 | 02/12/2004 | 10012991 | A condition in which the vehicle can operate when the electronic steering column fails to unlock. *tt | 04/05/2005 | |
| 04006A | 11/23/2004 | 04006B | 10012082 | Electronic column lock system. this bulletin cancels and replaces bulletin 04006a, issued july 2004. *tt | 02/11/2005 |
| 04006 | 04/20/2004 | 10009226 | This message is announcing product safety recall number 04006. the total number of vehicles involved in the first phase of this recall is 6,505. gm has decided that a defect, which relates to motor vehicle safety, exist with the electroni | 09/17/2004 | |
| 04006 | 04/19/2004 | 10007059 | Due to parts availability, recall 04006 electronic column lock system for the 1997 model year chevrolet corvette will be released in phase 1. *tt | 05/25/2004 | |
| 04006 | 11/23/2004 | 04006B | 10007060 | Gmp04-057 - 04006 electronic column lock system. *tt this is a part 1 of a 2 part message. *tt | 05/25/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| PE02054 | GENERAL MOTORS CORP. | 07/01/2002 | 11/15/2002 | STEERING COLUMN LOCKUP | ||
| Allege that the steering column locks up while the vehicle is in motion at speeds between 5 to 65, causing the driver to lose steering control. | ||||||
| STEERING - COLUMN | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2004 | 40000 | ||
| Tl- contact owns a 1997 chevrolet corvette. the contact stated that the vehicle steering lock box was not operating properly and the vehicle stalled. the contact mentioned that the control steering lock warning lights illuminated. the vehicle was taken to the dealer previously for repairs under recall nhtsa campaign id number: 04v060000 (steering:column locking:anti-theft device). the failure recurred. the dealer was contacted who explained that the manufacturer was only required to pay for recall repairs once. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 40,000 and the current mileage was 268,000. pmb | |||
| 09/01/2004 | 40000 | ||
| Tl- contact owns a 1997 chevrolet corvette. the contact stated that the vehicle steering lock box was not operating properly and the vehicle was stalled. the control steering locks warning lights were illuminated. the vehicle was taken to the dealer previously for the failure to be repaired under the recall nhtsa campaign id number: 04v060000 the vehicle failure reoccured after the repaired. the dealer was notified again who stated that the vehicle was not under any recall or warranty and the failure repaired was at the contact cost and offered no assistance. the vehicle was repaired for the third time for the same failure at the contact cost. the manufacturer was not notified of the failure. the failure mileage was 40,000. and the current mileage was 268,000. lg | |||
| 06/04/2008 | 105000 | ||
| Tl*the contact owns a 1997 chevrolet corvette. the vehicle was repaired according to nhtsa campaign id number 04v060000 (steering:column locking:anti-theft device); however, the contact is now experiencing the same failure stated in the recall. when the contact attempted to back out of his driveway, the vehicle completely shut off. also, a warning messaged appeared on the instrument panel, stating that the steering wheel was locked. the vehicle was taken to the dealer and the contact was informed that the steering box motor needed to be replaced. the same failure has been repaired five times prior to the most recent incident. the current and failure mileages were 105,000. | |||
| 07/14/2004 | 2 | ||
| When backing out of the drive way, the steering wheel locked up. the consumer had the vehicle, towed to the dealer for inspection. the consumer stated, that this is the second time the steering wheel had locked up.please provide any further details. | |||
| 1 | |||
| Lock (2nd incident occurred 2 months later first incident (see voq 10044868): (about 3000 miles after 1st incident) driving car about 15 minutes at about 35-40 mph. turned right into restaurant parking. went to turn right into parking space, but wheel would not turn at all. had to park car in roadway of parking lot. engine did not turn off. turned off engine, restarted car, but wheel was still locked. had car flat-bedded to dealer (bob hook chevrolet).dealer had car a few days and said it was repaired. (driver to send paperwork). per phone call with cheryl tuosto (cat). *nlm | |||
| 7000 | 1 | ||
| While driving to work on a 55 mph road consumer got onto another road going about 35 mph. turned right into work parking lot and steering wheel locked up. after trying unsuccessfully to straighten out the wheels he applied pressure to the brakes and stopped the vehicle. disc displayed a message. did not hit anything, because nothing was in vehicle's path. shut off and restarted vehicle to try to get wheels to unlock. also tried to turn wheel back and forth, but it would not move. towed vehicle to dealer. dealer said he fixed the problem. consumer sold vehicle so he did not know if problem has recurred. *ak | |||
| 37138 | 1 | ||
| Engine and service traction light illuminated. answering duplicate letter, reference number 10009877 anamari 3-27-03 the balancer and the serpentine belt was replaced *ts. the power steering belt was replaced. *jb | |||
| 12/14/2002 | |||
| Consumer states that while driving at 5mph on flat surface and without warning the steering wheel locked up causing a distraction to the consumer. dealer notified. ts ref. in ea02-031 *cjs | |||
| STEERING - COLUMN | |||
| 09/09/2007 | 29191 | 1 | 01/02/2003 |
| Tl*the contact owns a 1997 chevrolet corvette. while driving in reverse at 2 mph, the steering wheel failed to turn and the steering column service warning light illuminated. the vehicle was not inspected by a dealer, however, it was repaired under nhtsa campaign id number 04v060000 (steering:column locking:anti-theft device) two years ago. the vin was unknown. the current and failure mileages were 29,191. | |||
| 02/23/2004 | 34000 | ||
| When driving at 5 mph steering wheel felt loose and then locked up. *ak see odi voq #8005263 | |||
| 7000 | 1 | ||
| While driving to work on a 55 mph road consumer got onto another road going about 35 mph. turned right into work parking lot and steering wheel locked up. after trying unsuccessfully to straighten out the wheels he applied pressure to the brakes and stopped the vehicle. disc displayed a message. did not hit anything, because nothing was in vehicle's path. shut off and restarted vehicle to try to get wheels to unlock. also tried to turn wheel back and forth, but it would not move. towed vehicle to dealer. dealer said he fixed the problem. consumer sold vehicle so he did not know if problem has recurred. *ak | |||
| 05/15/2000 | 60088 | 1 | 02/18/1998 |
| While driving at 65 mph vehicle went onto an exit ramp, slowed down to about 35 mph, and it turned right. then, went to straighten out vehicle and steering locked up. ran vehicle off the road into emergengy lane; did not hit anything, but hurt shoulder, popped it, trying to turn steering. could not get steering unlocked. gmc sent investigator out to check out car, and they fixed everything. replaced steering column e7680/ part 267460, column lock/10424050s wheel, and sc4x 267460 (count 2). claim type e om. replaced n4800 533wc0.60, module 1 at 9381389, sc4x 9381389. customer to send invoice.*ak | |||
| 08/28/2003 | 2 | 07/01/1997 | |
| The vehicle was in park position and steering column locked up without prior warning. *ak *nlm this also happened about 2 years ago with about 20,000 miles on the car. | |||
| 07/02/2003 | 1 | ||
| Dealer replace steering column about year ago at cost of $ 500.00. a year later the same problem recurred. *ak | |||
| 06/07/2002 | 0 | 03/10/2001 | |
| On june 23rd i just returned from getting married in reno nevada i parked my car in the drive way came back to put the car in the garage my steering wheel column was locked i had to have it towed to the dealer i see this has happened to several other owners if this was to happen while driving it could cause loss of life of mine as well as others gm should recall this safety defect before someone looses their life. *nlm ref. in ea02-031 *cjs | |||
| 05/29/2003 | 1 | ||
| While traveling about 7 to 10 mph and without prior warning steering column locked up. dealer was aware of problem. please fill additional information. *ak ref. in ea02-031 *cjs | |||
| 90000 | 24 | 07/01/1997 | |
| The vehicle experienced problems with the steering column. the column locked approximately 24 times within 4 years dealer was notified. *nlm *cb *jb ref. in ea02-031 *cjs | |||
| 23000 | 13 | 10/08/2000 | |
| The engine light and the service traction light had come on while traveling. the repair work was made on the pulley, and the balancer. the top pulley looked as if someone began to work on it but didn't finish because the bolts were loose. the consumer had taken the vehicle to another shop and was told that there was a program error. the primary belt/tensioner belt had come off-the tensioner belt was replaced. the steering column locked up, the power steering belt was taken off. the low traction light had come on intermittently while accelerating and making turns. the keyless entry remotes were inoperative and were reprogrammed. the vehicle made a loud popping noise. refer to odi#10002502 scc ref. in ea02-031 *cjs | |||
| 09/07/2002 | 24900 | 0 | 02/11/2000 |
| While backing out of my drive the steering column locked up and would not allow the wheel to turn. all i could do is pull straight forward into my garage and turn off the car. ref. in ea02-031 *cjs | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 02/21/2008 | 58420 | 3 | 03/14/1997 |
| Service bulletin 05081 just performed on my corvette to fix a steering column lock problem. after work performed i get a message to remove key and wait 10 sec. tgm completed a service bulletin on my car that leaves me with a car that stalls immediately after starting. in the many years i owned the car i had only gotten the message once, which related to the steering column lock. now since the service bulletin was done to fix the problem i get the message every other time i start the car. i feel as though the car is unsafe to drive i have already had one occasion where i did not see the info message. i proceeded to pull out of a parking space only to have the car stall and almost get hit by a truck. fortunately the truck was able to stop before a collision occurred. the truck driver was not very patient and proceeded to give me a few choice words while i had to go through the famous 10 second drill 2 times before i could get the car to run. what i really expect is a service bulletin that fixes a problem not causes one i now have an unsafe car. my wife refuses to drive it for fear it will stall when moving from a parked position into traffic. this needs to be addressed immediately. the car has stalled 3 times in the last week! very unsafe. *tr | |||
| 08/04/2007 | 74000 | 1 | 06/18/2007 |
| Gm states that the recall on my 1997 corvette has previously been resolved, when i prior had no acknowledgment of the recall. after persistently giving them the recall number they finally admitted to the recall applying to my vehicle, but stated that the recall had been performed to specifications, when in fact all they did was reset the computer for a temporary fix. they said that the recall was closed and all cost incurred would be my out of pocket expense. i really feel that a recall for this severe of an occurrence should stay open until the problem is completely remedied. this is a very dangerous faulty part that the government should require an open recall on. *jb | |||
| 04/27/2006 | 102421 | 2 | 05/01/1999 |
| Dt*: the contact stated the steering wheel locked with the key in the ignition. a nhtsa recall, # 04v060000 was performed on the vehicle concerning, the steering however, the recall did not remedy the problem. the dealership would not offer a second repair without charge under the recall. the mechanic determined a new column lock plate was needed. updated 5/10/2006 - the steering wheel lock failed to unlock the steering column when the vehicle was started. the only remedy was to replaced the steering column lock assembly. the manufacturer is aware of the problem but refuses to correct the problem. the manufacturer provided a relay that did not work. *nm | |||
| 08/11/2005 | 1 | ||
| On 12/21/04 i brought my 1997 corvette to the dealership to get serviced for the #4006 electronic column lock system recall. last thursday (8/11/05) my vehicle's steering lockup up while moving out of my parking spot. it was towed in to byers dublin chevrolet dealership (614-793-4800) the next day. i was told that this was not covered by this recall and that i needed to purchase another steering lock actuator for $475. i have read on various newsgroups that this type of lockup can happen over and over again if the lock plate is still in place. i have requested to the dealership to just remove this lock pin and i would be happy to pay for their labor to do so, but they refuse to do it. i've talked to chevrolet corporate (ticket # 1-355691956) and they still refuse to put in a bypass or to remove this lock altogether. can you give me some advise on how to resolve this so that i am not driving around in a car that could have the steering column lock up at any given time? it is a hazard for me and a liability to chevrolet. thanks, -kevin. *jb | |||
| 03/01/2003 | 1 | ||
| Recall campaign:04v060000 the consumer experienced symptoms of the steering recall prior to receiving notification. the consumer request reimbursement for the repairs. *nm the steering column locked. *sc *jb | |||
| 10/09/2004 | 42115 | 1 | |
| The steering column locked without warning. a recall has been issued, however the vehicle identification number was outside of the remedy scope. *jb the consumer started the vehicle and the computer read pull key wait 10 seconds. the computer then read service column lock. recall# 04v060000. *sc | |||
| 06/01/2004 | 35900 | 1 | 08/22/2003 |
| Nhtsa recall 04v-060000, electronic column lock. vehicle equipped with an ecl column lock system, when the vehicle is started the steering column would not unlock. dealer was notified. dealer informed the consumer that because his vehicle had a manual transmission it was not covered under the scope of the recall. please provide any further information. *la | |||
| 08/19/2003 | 32000 | 2 | 03/15/1997 |
| I own a 1997 corvette with a manual transmission that has had two instances of the electronic clolumn lock system failing. the first failure occurred in june of 2000 and gm replaced the module at no charge. the second failure occurred in august of 2003. i understand that gm has done a recall on 1997 corvette's for this problem (recall campaign #04v060). i wrote a letter to gm requesting information and reinbursement for my costs due to the failure of the ecm in august of 2003, but was told by the gm customer service center that my particular vehicle was not affected by the recall. i don't underdstand how there can be a recall for 1997 corvette's that excludes a vehicle car that has had two instances of the recalled part failing. the car only had 32,000 miles on it, the second time the part failed. from reading the recall notice, there is a procedure to prevent further lock ups of the steering column, but appratently my car is not covered. i would like you to look into lthis matter and force gm to include all 1997 manual transmission corvettes as part of the recall campaign. *ak | |||
| 05/13/2004 | 79000 | 1 | |
| While parking steering wheel locked up. dealership was notified, but did resolve the problem. *ak | |||
| 05/19/2004 | 1 | ||
| Consumer had the same problem as mentioned in nhtsa recall 04v060000 concerning vehicles equipped with electronic column lock systems (ecl). when the ignition switch was turned to lock the ecl prevented the turning off the steering system. when the vehicle was started the ecl unlocked the steering system. dealer indicated sorry this vehicle was not recalled due to vin. *ak | |||
| 09/19/2000 | 37000 | 1 | |
| Received recall 04v060000 concerning steering column locking mechanism. when the consumer starts the vehicle the steering wheel will not unlock. this vehicle is not included in the recall because it is an automatic transmission. *ak | |||
| 03/17/2004 | 32000 | 2 | |
| After starting the vehicle the steering locked up recall (#04v060000). the dealership was notified, but did not repair the vehicle because the vin was not included in the recall. please provide any additional information. *nm the consumer did have the repairs done, but had to pay out of pocket. *jb | |||
| 02/23/2004 | 34000 | ||
| When driving at 5 mph steering wheel felt loose and then locked up. *ak see odi voq #8005263 | |||
| 02/07/2003 | 28700 | 1 | 05/05/2001 |
| Steering column anti-theft device locked and would not unlock. this happened while backing out of the garage approximately 1 year ago. vehicle would not start. as chevrolet did not have a recall then had to buy an after market device to get the vehicle into driveable condition.*ak | |||
| 7000 | 1 | ||
| While driving to work on a 55 mph road consumer got onto another road going about 35 mph. turned right into work parking lot and steering wheel locked up. after trying unsuccessfully to straighten out the wheels he applied pressure to the brakes and stopped the vehicle. disc displayed a message. did not hit anything, because nothing was in vehicle's path. shut off and restarted vehicle to try to get wheels to unlock. also tried to turn wheel back and forth, but it would not move. towed vehicle to dealer. dealer said he fixed the problem. consumer sold vehicle so he did not know if problem has recurred. *ak | |||
| 05/15/2000 | 60088 | 1 | 02/18/1998 |
| While driving at 65 mph vehicle went onto an exit ramp, slowed down to about 35 mph, and it turned right. then, went to straighten out vehicle and steering locked up. ran vehicle off the road into emergengy lane; did not hit anything, but hurt shoulder, popped it, trying to turn steering. could not get steering unlocked. gmc sent investigator out to check out car, and they fixed everything. replaced steering column e7680/ part 267460, column lock/10424050s wheel, and sc4x 267460 (count 2). claim type e om. replaced n4800 533wc0.60, module 1 at 9381389, sc4x 9381389. customer to send invoice.*ak | |||
| 10/13/2003 | 1 | ||
| When attempting to park steering locked without warning. *ak | |||
| 09/13/2003 | 04/18/2003 | ||
| Started car , shifted to reverse , started to back out of parking space and steering colum locked. | |||
| 28000 | 1 | ||
| While reversing the steering column locking device failed and steering wheel locked up, and wouldn't release. dealership replaced unknown steering lock component. *ak | |||
| 08/20/2003 | 1 | ||
| When attempting to start vehicle, the sterring locked and sensor light stayed on. dealer stated there was a recall issued; however this vehicle was outside of the remedy scope. *ak | |||
| 07/25/2003 | 42400 | 1 | 05/14/1997 |
| 1997 corvette steering wheel locks up periodically. previously had been able to release it. last week it occurred whil car was moving. had to have car towed and repaired at dealership. chevrolet customer service rep refused to acknowledge that there is a problem in 1997 model year, just later (supposedly a recall exists). she said that i should keep my receipt in case gm decides to recognize it as a problem. i'm out $550 and worried that their denying the problem in 1997s is going to cost lives. my business partner also has a '97 and has experienced the same problem.*ak | |||
| 07/12/1997 | 54000 | 1 | 08/03/2001 |
| On my 1997 corvette the column lock failed in the locked position. there is a recall on the 1998 and up. the 1997 is the same as the later models and should be covered by the recall. *ak | |||
| 06/10/2003 | 41000 | 2 | 01/15/2003 |
| My 1997 c-5 corvette has a problem with the steering wheel locking up. the first time it happen when my wife had it at work, when she went to leave she started out but could not steer. the dashboard reader display said column failure. when checking the owners manual we found column failure and it said to have vehicle towed to repair shop for service. the vehicle was repaired at my expense because general motors would not admit to a problem. there is an active recall for 1998-2002 c-5 corvettes for steering column lockup, but they said that mine was caused by a different part and they would not honor the recall. on tuesday 10 june the steering column locked up again this time while my wife was driving. she had just pulled into traffic and heard a click at which time the steering locked up. fortunately she was able to stop without incident. the car had to sit part way in the road until a wrecker was dispatched to tow it in again. the service dealer has had the car since that time and we still don't know when or if it will be fixed. *jb ref. in ea02-031 *cjs | |||
| 1 | 11/01/1999 | ||
| In august 2002,upon starting the vehicle, the steering column locked up and would not move. a message was received indicating steering column lock. i was forced to call a tow truck to take me to the dealer. because of the parked position of the vehicle and the inability to move the wheel in any direction, the only option available for us to load the vehicle was to back it into an active roadway. i had the part replaced by mail. chevrolet dealer who indicated that they had seen this problem before, but it had not been the subject of a recall. a search of the web indicated that this has been a problem on other corvette's. i subsequently contacted general motors seeking compensation for the repair costs. they have been non-responsive to two letters. i am greatly concerned that this steering column lock up could occur at speed and would constitute a serious risk. ---dimsii ivoq entry posted after 12/12/02 cut-over to artemis---769752. *ak ref. in ea02-031 *cjs | |||
| 04/14/2003 | 75500 | 3 | 03/16/2002 |
| Steering column locked while driving at approximately 5 mph in parking lot. this is the third time it has locked although the first two times the car was stationary. *jb ref. in ea02-031 *cjs | |||
| 08/08/2002 | 30000 | 05/05/2000 | |
| Last summer,while backing out of a parking spot, my column lock failed to release and nearly caused a collision w/2 other cars. i called the local chev. dealer and they informed me that my corvette didnt fall within certain vin numbers for that recall for that very same problem and that it shouldnt have that problem. well, it does have this potentially dangerous problem, but gm wont fix their faulty design/parts and want to charge me $500 minimum to fix! so i had the car towed home, ate the $100 flat bed tow bill, and called other gm dealers-all deny the problem on my particular car. can anybody help me? if i were backing onto a busy road, it could have been disasterous. my car is a 1997 c5 corvette vin# 1g1yy22g8v5105342 w/approx only 30,000 miles. thanks, r.g. | |||
| 07/17/2001 | 1 | 06/01/2001 | |
| After reading all the information available on the internet on the service column lock problems, there should definetly be a recall on this!*ak did not count in numbers due to owner not experiencing himself. | |||
| 10/06/2000 | 1 | 08/01/2000 | |
| My steering wheel column locked when my car was parked. it had to be towed to the nearest dealer bay chevrolet to be fix. when it locked the computer or (dic) read service column locked. i was unable to move my car. the car started but i could not use my steering wheel to guide the car. lucky for me i was parked at home. if i was on the road and this happen , i hate to even think about the loss of my life and the others on our highways. this problem came without warning. the dealer said that an actuator failed. some reports on the net has indocated that this locked steering unit fail s even whilel driving the car. this is a danger and a hazard. please to demanded that gm recall this safety defect before someone loss their life needlessly. *ak ref. in ea02-031 *cjs | |||
| 1 | 06/15/1997 | ||
| Steering wheel lock is activated by the on-board computer causing the steering wheel to lock up while driving. nlm | |||
| 06/17/2000 | 1 | 06/01/2000 | |
| My 97 coupe, 16k, had its steering column lock troubles while being valet parked during vacation in sc. ref. in ea02-031 *cjs | |||
| 05/22/2000 | 1 | 12/01/1999 | |
| Column lock could fail when car is moving. this is a safety hazard.*ak ref. in ea02-031 *cjs | |||
| 09/11/1998 | 1 | ||
| Steering wheel is locked due to steering lock motor open circuit failure. yh ref. in ea02-031 *cjs | |||
| 1 | 06/15/1997 | ||
| Steering wheel lock is activated by the on-board computer causing the steering wheel to lock up while driving. nlm ref. in ea02-031 cjs | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 07/15/2002 | |||
| Key in ignition switch will not turn ,and steering wheel would not unlock. dealer and manufacturer have been notified. feel free to provide any further information.*ak ref. in ea02-031 *cjs | |||
| STEERING - LINKAGES | |||
| 06/29/2000 | 1 | 06/01/2000 | |
| I have heard hundreds of these same problems on the corvette and nothing is being done about it. this could be a very serious problem if it were to lock up during driving operations. no safety defect listed in summary. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/12/2002 | 10 | 06/01/2002 | |
| On various occasions, the steering wheel locked up after starting the car. a computer read out says, service column lock, and prior to that, the read out says, pull key, wait ten seconds. this happened in a parking lot and at home in the garage. i took it to the chevrolet dealer in our area (corona) and they had no idea what i was talking about and they couldn't get it to lock up. i read and heard from a fellow corvette owner that there might be a recall in the future on this problem. i thought i would get my complaint in. fortunately, it hasn't occurred while driving but it does concern me. nlm ref. in ea02-031 *cjs | |||
| 09/11/2002 | 1 | 06/23/1997 | |
| Consumer states that while driving at 5mph on a flat surface and with no warning the steering column locked up causing the consumer to have an accident. dealer notified. mr the consumer is concerned that the steering column could lock up again while driving at highway speeds. *scc ref. in ea02-031 *cjs | |||
| 08/02/2002 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 09/02/2002 | |||
| While driving steering wheel will lock up and consumer wouldnot be able to control vehicle. consumer has had parts replaced several times at 600.00 miles a part, but remedy did not work.*ak ref. in ea02-031 *cjs | |||
| 09/05/2002 | 1 | 05/01/2001 | |
| This was indeed a frightening incident. the steering wheel is locked with no way to release it!*ak ref. in ea02-031 *cjs | |||
| 08/26/2002 | |||
| Steering column locks and won't unlock unless taken back to dealer for service,vehicle will only drive on a straight line. *ak ref. in ea02-031 *cjs | |||
| 08/12/2002 | |||
| While backing up vehicle steering column locked and vehicle continued to roll. consumer feels this is very dangerous.*ak ref. in ea02-031 *cjs | |||
| 08/05/2002 | 1 | 07/01/2002 | |
| The steering wheel locked while driving the car !! i beleive that this manufacturer defect may have caused a crash, injury to my wife or other motorists. gm does not want to fix the problem, this car is very low mileage and i believe that this is a manufacturer probelm and a nation wide recall shoudl occur to assure that no one gets their steering wheel locked while driving their vehicle.*ak ref. in ea02-031 *cjs | |||
| 08/02/2002 | |||
| Steering column will lock up after vehicle has been parked for a while. vehicle is still able to be driven. contacted dealer. *ak ref. in ea02-031 *cjs | |||
| 08/02/2002 | |||
| After returning home and parked vehicle consumer tried turn ignition and steering column locked. dealer notified. *ak ref. in ea02-031 *cjs | |||
| 07/23/2002 | 2 | 12/01/2001 | |
| There was a gm recall for 98-2000. though 97 an other later year model have the same problem. the part was replaced in june 2001 and chevrolet dealership won't even guarantee or are cautious about gm's defect in my car. i have not paid because i am seeking fairness and they don't want to do anything to the car. gm's defect in their corvettes has happened to many. quote the dealership it will be $384 or if you want to take it and deal with it somewhere else. please respond promptly. i know an issue was sent out to 98-2000 but the same parts have been used on 97 and some 2001 manual models it is very unfair.*ak | |||
| Steering column locks while driving, unable steer vehicle. contacted dealer. replaced part; however, problem reoccurred. *ak | |||
| 07/24/2002 | |||
| While backing up engine stalled and steering column locked. vehicle at dealership at this time.*ak ref. in ea02-031 *cjs | |||
| 07/22/2002 | 06/01/2099 | ||
| Steering column locked while driving at 25mph. *ak ref. in ea02-031 *cjs | |||
| 1 | |||
| While driving and without any indication, the steering wheel locked up. consumer towed vehicle to dealer. *ak *scc | |||
| 06/24/2002 | 5 | ||
| No summary listed for abov evehicle. *ak | |||
| 07/08/2002 | 1 | 03/01/2001 | |
| Car was parked with no incedent when vehicle was started later that day the steering column lock would not disengage and has been locked since. *ak ref. in ea02-031 *cjs | |||
| 06/28/2002 | 2 | ||
| Steering column locked up twice while parking, vehicle has not been examined by dealer.*ak ref. in ea02-031 *cjs | |||
| 07/07/2002 | 1 | 03/01/2098 | |
| Steering column would not unlock and car was totally undrivable. had to be picked up and towed to a dealership. a recall is in place for this exact problem on certain 1998 and 1999 models. there should also either be a recall on 1997 models with the problem, or at the very least, it should be handled as a recalled vehicle would be at no cost when the problem arises.*ak ref. in ea02-031 *cjs | |||
| 06/26/2002 | |||
| Steering column locked, will lock and unlock intermittently. dealership is aware of problem.*ak | |||
| 07/01/2000 | |||
| At first start steering column locked up. vehicle had to be towed to dealer. this happened again in february 2002, and on june 25, 2002. please add further information.*ak ref. in ea02-031 *cjs | |||
| 06/15/2002 | |||
| While pulling out of driveway steering wheel locked up, and consumer could not control vehicle.*ak ref. in ea02-031 *cjs | |||
| 09/05/2001 | 1 | ||
| Consumer states the steering column is locked, as the vehicle was in reverse and was unable to steer the vehicle. *et ref. in ea02-031 *cjs | |||
| 08/08/2001 | 1 | 03/28/2001 | |
| Consumer stated the steering wheel locked while engine was running and the vehicle was in motion, the consumer was unable to steer vehicle. *jg ref. in ea02-031 *cjs | |||
| 03/08/2002 | 1 | ||
| Steering wheel locked without prior warning. dealership was aware of problem.*ak ref. in ea02-031 *cjs | |||
| 08/08/2001 | 1 | 03/28/2001 | |
| Consumer stated the steering wheel locked while engine was running and the vehicle was in motion, the consumer was unable to steer vehicle. *jg | |||
| 09/05/2001 | 1 | ||
| Consumer states the steering column is locked, as the vehicle was in reverse and was unable to steer the vehicle. *et | |||
| 06/01/1997 | |||
| The steering column has locked in place (preventing any steering of the wheel) on four separate occasions, and has resulted in my having to tow the vehicle to the dealership so they can fix it. i understand that the 1998-2000 model year corvette's have all been recalled for this exact same issue. the only thing that differentiates the 1997 from the 1998 is the vin number. the 1997 should also have been part of the same recall, as evidenced by the four failures on my vehicle. i would hate to think what would happen if the steering column locked in place while i was driving at a high rate of speed. thanks for your review of this. harry bizios. *ak ref. in ea02-031 *cjs | |||
| While driving and making a right turn steering wheel locks. please give any further details. *ak ref. in ea02-031 *cjs | |||
| 09/25/2001 | 2 | 08/01/2001 | |
| Steering column locked while parked in garage. cannot move vehicle.*ak ref. in ea02-031 *cjs | |||
| 09/09/2001 | 1 | ||
| Steering wheel has locked up, and driver can not turn steering wheel. *ak *yh ref. in ea02-031 *cjs | |||
| 09/18/2001 | 0 | ||
| Steering wheel will not turn. please provide any further information.*ak | |||
| 06/23/2000 | 04/01/2000 | ||
| Steering column completely locked resulting in vehicle being towed to dealer and having steering lock, cylinder, ignition, lock actuator replaced at the tune of $591.61. in august of 2001 same exact problem and part repaired. no assistance what so ever from the manufacturer. ref. in ea02-031 *cjs | |||
| 3 | 05/01/1998 | ||
| I understand you reviewed this problem for the 1999 model and chevrolet has issued a recall for specific vin numbers and years, but have excluded 1997. i have experienced this problem and expect it will continue until gmc does something about it. *ak ref. in ea02-031 *cjs | |||
| 07/03/2001 | 1 | 04/01/1998 | |
| Steering column locked and won't unlock. *ak ref. in ea02-031 *cjs | |||
| 1 | 10/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 09/22/1999 | 100 | 09/01/1999 | |
| The corvette's steering becomes inoperative randomly due to the column lock not releasing. the dealership agreed to replace the lock at my cost and stated the problem may still occur with the new lock? ref. in ea02-031 *cjs | |||
| 11/22/2000 | 1 | 06/01/1999 | |
| My car was parked outside of a grocery store. when i returned to my car i started the engine and the dic panel read steering column locked, pull key and wait 10 seconds. i tried to get the car to unlock the steering column for 1 hr. i called for help and he also tried for approximately 2 hours. the car had to be towed to the dealership. jerry hamm chevrolet would not cover the repair expenses even though i notified them of the 13 complaints that are currently listed on your website. the repairs cost me $418.00 plus $65.00 for towing. chevrolet needs to be held accountable for this malfunctioning part. i am handling my dispte through arbitration and will take them to court if necessary.*ak ref. in ea02-031 *cjs | |||
| 10/03/2000 | 3 | 07/01/1997 | |
| Fuel pump loud high pitch hum behind driver seat mentioned to service 3 times since new. rear hatch pops open while in park very often,2 times while park security threat. steering column has just started to lock up in park-3 times. seat belts replaced at 700 miles or so due to not retracting...still lock up while trying to bend forward to view other drivers,ie; off ramps/yields/parking lots. safety problem at high speeds. paint flaking off mufflers since new- very unsightly for shows,yellowing door handles at locks on white car,water drips into rear hatch when opened. leather seat is wearing too soon on passenger side/wrinkles in leather. abs failed, 2 times locked up. keyless remote will not keep memory and the ashtray is too small and driver could have accident trying to find it behind the shift handle. !) eded by itself. *ak ref. in ea02-031 *cjs | |||
| 09/28/2000 | 1 | 07/01/1999 | |
| Steering wheel column lock fails and engages the wheel in a locked position. the car becomes undriveable and must be towed. my concern is if this were to happen while driving. i was parked. the dealership told me it was a very common problem. there is. *ak ref. in ea02-031 *cjs | |||
| 09/11/2000 | 06/01/2000 | ||
| No summary listed for abov evehicle. *ak | |||
| 08/23/2000 | 1 | 06/01/2000 | |
| The message service column lock came on and the steering column locked up (luckily not while driving). i understand that this is quite a common problem on c5 corvettes and would like to know what gm are going to do about it. thank you. | |||
| 08/23/2000 | 1 | 06/01/2000 | |
| The message service column lock came on and the steering column locked up (luckily not while driving). i understand that this is quite a common problem on c5 corvettes and would like to know what gm are going to do about it. thank you. ref. in ea02-031 *cjs | |||
| 07/14/2000 | 3 | 09/01/1999 | |
| This is the third incident of this type on this car. the steering column locks up on the vehicle making the car inoperable. this is a well known defect on this car that could cause a serious accident if it were to occur while driving. my car is currently at the dealership for the second time within 6 weeks for the same problem. the dealer doesn't know what cuaes the problem, and consequently how to fix it. gm barley acknowledges the problem even exists, saying they have been working on a fix for the problem. they don't seem to perceive it as a safety issue. i feel as though this common defect needs to be the subject of a recall by the manufacturer so that the owners of these cars can feel safe while driving them.*ak ref. in ea02-031 *cjs | |||
| 07/12/2000 | 1 | ||
| Common problem on corvette that service column lock light comes on and column may lock at speed. dealer stated that it a common problem and there is no recall. they can only replace current parts. car is unsafe !*ak | |||
| 07/12/2000 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| Steering wheel locks up, and cannot be unlocked unless taken into the dealer. please give any further details.*ak | |||
| 07/23/1999 | 1 | 08/01/1997 | |
| As i was trying to back out of a parking space at a ball game parking lot, i started getting a message to remove key and wait 10 seconds on the computer readout in the dash and the engine would die each time the car started to move. after doing this two or three times as i was trying to back up , the steering column locked, leaving my wife and i stranded. the vehicle had to be towed to the dealer for repairs which put the vehicle out of service for six days. *ak ref. in ea02-031 *cjs | |||