Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||||||||||||
| 04V060000 | GENERAL MOTORS CORP. | from 03/01/2000 to 06/30/2001 | V (Vehicle) | 126624 | 04/26/2004 | ODI | GENERAL MOTORS CORP. | 02/09/2004 | 02/09/2004 | |||||||
| Defect Summary | On certain passenger vehicles equipped with electronic column lock systems (ecl), when the ignition switch is turned to lock, the ecl system prevents turning of the steering system. when the vehicle is started, the ecl unlocks the steering system. the vehicle is designed so that if the column fails to unlock when the vehicle is started and the customer tries to drive, the fuel supply will be shut off so that the vehicle cannot move when the vehicle cannot be steered. if voltage at the powertrain control module is low or interrupted, however, the fuel shut off may not occur and the vehicle can be accelerated while the steering system is locked. also when the control system shows that the ecl is unlocked and the vehicle is being driven, the lock pin location can vary. depending on the location of the lock plate relative to the switch transition point, there could then be contact between the lock plate and pin causing the steering to lock while driving . | |||||||||||||||
| Consequence Summary | If this occurs, a crash could occur without warning. | |||||||||||||||
| Corrective Summary | On vehicles equipped with an automatic transmission, the dealer will disable the steering column lock by removing the column lock plate. when the ignition key is removed, the transmission shifter will lock but the steering column will not lock. on vehicles equipped with a manual transmission, the dealer will reprogram the powertrain control module, perform a dimensional check of the column lock and, if necessary, replace the lock plate. the steering column on these vehicles will continue to lock when the key is removed. owner notification to owners of 1997 vehicles equipped with automatic transmissions began on april 26, 2004. owners of 1998 through 2004 vehicles (except 1997-1998 manual transmission vehicles) will be notified beginning on august 2, 2004. the remaining owners (1997-1998 manual transmission vehicles) will be notified later in 2004, when parts are available. owners should contact chevrolet at 1-800-630-2438. | |||||||||||||||
| Notes | Gm recall no. 04006.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050235004 | 07/01/2005 | 10017466 | Revised steering column turn signal cancel cam and steering shaft upper bearing spring replacement (manual and telescoping) procedure. *tt | 11/08/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| STEERING - COLUMN | |||||
| 3475 | 10014919 | Telescoping column moves with seat switch. *tt | 05/11/2005 | ||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 05081 | 02/01/2006 | 10019745 | Special policy adjustment-electronic column lock system. the column lock may fail to unlock the steering column when the vehicle is started. *tt | 04/25/2006 | |
| 04006A | 11/23/2004 | 04006B | 10012082 | Electronic column lock system. this bulletin cancels and replaces bulletin 04006a, issued july 2004. *tt | 02/11/2005 |
| 04006 | 11/23/2004 | 04006B | 10007060 | Gmp04-057 - 04006 electronic column lock system. *tt this is a part 1 of a 2 part message. *tt | 05/25/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| PE02054 | GENERAL MOTORS CORP. | 07/01/2002 | 11/15/2002 | STEERING COLUMN LOCKUP | ||
| Allege that the steering column locks up while the vehicle is in motion at speeds between 5 to 65, causing the driver to lose steering control. | ||||||
| STEERING - COLUMN | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/21/2012 | 42000 | ||
| Tl* the contact owns a 2001 chevrolet corvette coupe. the contact stated that the vehicle started but the steering wheel failed to unlock. the vehicle was serviced three years prior to the failure under nhtsa campaign id number: 04v060000 (steering:column locking:anti-theft device).the vehicle was not towed to the dealer. the manufacturer was contacted but the vehicle was not repaired. the failure and current mileages were 42,000. | |||
| 07/21/2012 | 42000 | ||
| Tl- the contact owns a 2001 chevrolet corvette coupe. the contact stated that the vehicle started but the steering wheel failed to unlock. the vehicle was serviced three years prior to the failure under nhtsa campaign id number: 04v060000 (steering:column locking:anti-theft device).the vehicle was not towed to the dealer. the manufacturer was contacted but the vehicle was not repaired. the failure and current mileages were 42,000. kmj | |||
| 07/21/2012 | 42000 | ||
| Tl- the contact owns a 2001 chevrolet corvette coupe. the contact confirmed the vehicle started but the steering wheel failed to unlock. the contact added the vehicle was serviced three years ago for the recall remedy under nhtsa campaign id number: 04v060000 (steering:column locking:anti-theft device).the vehicle was not towed to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 42,000 . rds | |||
| 06/22/2010 | 31000 | ||
| Tl-the contact owns a 2002 chevrolet corvette. while reversing at approximately 1 mph the steering wheel locked and a steering service light illuminated on the dashboard. the vehicle then stalled and shut off. the contact stated that whenever he restarted the vehicle it would again stall approximately 2 seconds later and shut off. the vehicle was not taken to be examined for the cause of failure. the manufacturer was notified and informed the contact his vehicle was not included in the recall associated with nhtsa campaign id number 04v060000. the failure and current mileages were 31,000. sm. | |||
| 04/06/2010 | 26000 | ||
| In 2004 my 2001 chevy corvette was recalled due to defects which could cause the steering column to lock up while driving. i took the car in for the recalls and was told the recalls were accomplished, but i discovered in april, 2010 that the recalls had not been accomplished. the steering column of the car locked up while being driven on or about april 6, 2010. the dealer who claimed to have accomplished the recalls lied and put my life and other's lives in jeopardy. i demand that action be taken against the dealer and against gm for this intentional disregard for human life! | |||
| 04/14/2010 | 75000 | ||
| Electronic column lock system failure. i got the famous, pull key wait 10 second message and then the column locked. i looked it up on www.corvetteforum.com and found a bunch of information regarding this issue. apparently this is by far the most common safety issue with any c5 corvette. after unhooking the battery and shaking the steering wheel vigorously, i got the steering wheel to unlock. i called the local dealership (hendrick durham auto mall) and explained what was going on. they told me i had already had the recall performed in 2005. i informed them that there was another recall that was released in 2006 that removes the locking plate from the steering column. they found the recall that i was referring to and agreed to take a look at my car. i dropped it off at the dealership and was told that the recall had expired and needed to pay the dealership to perform the recall. i was never informed of this recall, i found it on the internet and informed the dealership. the recall i had was 04006b, and the newest recall was 04006c. it looks like in order for anyone to get the recall performed their steering wheel had to lock up from 2006-2008 and to take it to a dealership to get the recall done, or pay the dealership to do it. it seems like just about every c5 corvette owner has to deal with this defective steering column system sooner or later. theres even aftermarket products that are available to try and remedy this problem since gm can't seem to. | |||
| 11/08/2008 | 34000 | 1 | |
| 2001 corvette manual transmission--had campaign 004006 done for column locking problem jan 06--one month later, the service procedure for manual transmission cars was changed, and the new procedure not offered to me/new information not given to me. now nov '08, column locking problem returns, and dealership in scottsdale will not perform the newer recall procedure until they find out what's wrong with it this time that is not appropriate. *tr | |||
| 10/18/2008 | 30000 | ||
| Tl*the contact owns a 2001 chevrolet corvette. the contact started the ignition and noticed that the steering column locked without warning. the steering column failed to unlock. the vehicle was previously repaired under recall for the same failure. the nhtsa campaign id number was unknown. the vehicle is currently inoperable and has not been repaired. the recall remedy has not corrected the safety defect. the manufacturer was notified. the vin was unknown. the failure and current mileages were 30,000. | |||
| 09/03/2008 | 85000 | ||
| Tl*the contact owns a 2001 chevrolet corvette. after driving the vehicle approximately 5 mph into the garage and shutting off and restarting it, the steering wheel locked. the warning light message read, pull key wait 10 seconds followed by service column locked. the vehicle restarted and shifted into gear; however, the steering wheel remained locked. during a scheduled appointment with the dealer on september 3, 2008, the contact was able to drive the vehicle, but the steering locked after driving home. the dealer stated at the appointment that there was a $135 diagnostic fee. gm advised the contact to pay the fee and they would notify her if there was a $100 deductible or a 50/50 split. the manufacturer also stated that the recall repair related to the steering was performed. when confirming the date that the recall was performed, the manufacturer stated that the recall was not performed and that the steering column was replaced on april 23, 2002. the contact has photos, which indicate the warning light messages on the instrument panel. the approximate current and failure mileages were 85,000. | |||
| 07/28/2008 | 53300 | 1 | |
| Steering wheel locked permanent. *tr | |||
| 06/25/2008 | 52000 | ||
| Got off work and try to turn the car to go home but the steering wheel wouldn't unlock and a message popped saying service steering column lock, the car has been sitting at work ever since. contact the chevy dealership closes and they said that the vin number was not associated with any recall, although my car appear to fall under recall # 04v06000 | |||
| 09/26/2006 | 1 | 08/15/2000 | |
| Dt*: the contact stated a recall notice #04v060000 was received on the 2002 model for one of the two vehicles of the same make and model regarding the steering. the 2002 was taken to the service dealer in 2004 for the remedy repair where a programming change was made to the vehicle. in september of 2006, when the 2002 vehicle was started, the driving information center displayed that the steering had locked. the vehicle was towed to the dealer. the contact also owned a 2001 of the same make and model but a recall notice was not received for this vehicle. the contact was concerned that the steering may also lock on this vehicle. the manufacturer was contacted and determined the 2001 vehicle was not included in the recall due to the vin. | |||
| 02/19/2006 | 15200 | 1 | 08/30/2003 |
| Dt*: the contact stated while traveling 65 mph the steering wheel locked and caused the engine to stall. the vehicle was maneuvered to the side of the road and was towed home. the dealer has not been alerted and no repairs have been made. | |||
| 07/01/2005 | 46000 | 3 | 06/01/2005 |
| Dt: 1999 chevrolet corvette. contact took car to a dealership to have the steering fixed on july 15, 2005 and they did not fix it. the second time dealership worked on it, and then told contact the car locked again on they would come out and get the car. contact took it to dealer the first time on july 1, 2005. he cited recall 04v060000 regarding the steering. contactnever received a recall letter, bought the car used from a chevrolet dealership. *ak | |||
| 06/10/2005 | 58000 | 3 | 08/01/2003 |
| Active handling system malfunctions at highway speeds. when traveling on dry smooth highways, in a straight line, the active handling system will activate and randomly actuate individual brake calipers. when this occurs, the driver information system will flash active handling. in every case, this causes momentary, unintended changes in direction and speed of the automobile. the event does not register any codes in the obd ii. the problem can only be defeated by turning off the active handling system. the problem can be induced by making minute adjustments to the steering wheel while traveling in a straight line. this problem has been look at by the dealer several times, and they have been unable to diagnose or repair the problem. this is similar to complaint 757075. | |||
| 12/19/2003 | 11500 | 10 | 09/27/2000 |
| Steering-jumping feeling when wheels are turned as far as possible-while moving forward or in reverse after being parked and as you move to leave. tires feel as they are not just rolling but small hopping feeling. *la | |||
| 10/03/2003 | 2000 | 3 | 04/09/2000 |
| I have a 2001 corvette. since i've owned it, several problems have occurred. the first being the drivers door lock. the car dealer replaced the module twice and then it switch itself. then the electronic system defaulted where i couldn't start the car (twice). had to have it towed back to the dealership. then driving one day the fuel gauge went from showing half a tank all the way to zero. all the fuel warning lights came on. took it into service and they reprogrammed the computer. the very next day i started the car and the steering wheel lock engaged after the car first started, (i haven't had it in gear yet). this problem concerned me and i stated that to the service manager who immediately stated it couldn't happen if i was driving the car. (really?) they repaired that. then the gas gauge did it again. took it in again and they replaced several items in the fuel system. now, one tank of gas later, the gauge doesn't read properly. the low level light came on and it only took 10 gallons. took it back into the dealer and they don't know how to fix it so they're talking with gm engineers. also there were several other 2001 corvette's in for the identical problem. now (10/3/03) i have a rental car and don't have any idea when they will be able to fix mine. *la | |||
| 05/17/2002 | 2508 | 1 | 08/14/2001 |
| While backing out of the driveway consumer attempted to turn the steering wheel, the steering wheel locked up, and the warning buzzer sounded. vehicle was towed to dealer and the steering actuator was replaced. mr *tt *jb | |||
| STEERING - COLUMN | |||
| 09/09/2009 | 80000 | ||
| Tl*the contact owns a 2001 chevrolet corvette. while attempting to drive the vehicle he noticed that the steering wheel locked; however, the contact was able to continue operating the vehicle. the dealer informed the contact that the column lock needed to be replaced. there were no prior warnings. the current and failure mileages were 80000. | |||
| 06/12/2008 | 59990 | ||
| Tl*the contact owns a 2001 chevrolet corvette. while driving at any speed, the steering column locked, even while the key was in the ignition. the contact placed the vehicle into drive and began to accelerate, but the steering column remained locked. the vehicle was towed. she called the dealer and manufacturer and was informed that the recall involving her vehicle expired on february 29, 2008. the recall number was unknown. the current mileage was 60,000 and failure mileage was 59,990. | |||
| 05/23/2003 | 16 | ||
| Nar 06/19/2003. *mr the consumers vehicle was in need of numerous repairs. voluntary emission recall- reprogram the powertrain control module. excessive engine oil consumption. engine knocking noise. fuel gauge dropped to empty, driver seat is coming apart, steering column lock. air conditioner has a bad odor. inability to lock car doors. radio produces loud static, and speakers rattle. headlights have a bad battery and the rear view mirror doesn't dim. *cb *jb | |||
| 09/12/2003 | 45168 | 1 | 02/17/2003 |
| 2001 chevrolet corvette convertible, parked at golf course, started car to leave and realized the steering wheel was locked. the dash display read service steering column. the car sat at the golf course a couple days while i checked with mechanics, friends, internet and nhtsa (my son works for you). i discovered this is a frequent problem with corvettes from 1997 and up (c5 body style). i tried all the tricks i was told by several people including shaking the steering wheel hard left to right with the key out of the ignition and in the ignition, plus using the key instead of the remote control to unlock the door. nothing worked. i had it towed to a chevrolet dealer. they had it several days and commented they could not unlock it with their special tool. they fixed it in the end by installing gm part number 26050960 which is the steering wheel lock assembly/theft deterrent actuator. the repair bill of $392 ($171 for the part) stated the steering wheel lock had an open circuit causing it not to release. they jump started vehicle & verified concern, removed and replaced the steering lock assembly/theft deterrent actuator. this car has 45000 miles on it, is a manual transmission. *la | |||
| 10/05/2001 | 3000 | 05/29/2001 | |
| I was in a single car accident in my 2001 corvette. i bought it brand new. the injuries i suffered were nearly fatal. i was air lifted to a shock trauma unit, in a coma and on a respirator for 21 days and rehabilitation for several months after. i have sustained some permanent injuries as a result of this accident. this was a single car accident involving only my vehicle. the evidence points to a possible steering column lock up which rendered me unable to steer the car. the vehicle right hand side went over a rock wall on a driveway and then went perfectly straight into tree which began tipping the car over. next to the tree was a very large tree stump which caught the right side of the car's underside and finished rolling the car. i was thrown from the car as i wasn't belted in. (i had trouble with the driver's side seat belt in this car also.) the estimated speed at the time of the crash would be around 20 mph. *nlm | |||
| 01/16/2003 | |||
| While pulling out of the drive way without prior warning the steering column locked up. causing him to crash into the neighbor next door house. please provide additional information dealer is aware of the problem. ref. in ea02-031 *cjs | |||
| 01/18/2002 | 1 | ||
| Sensor on driver's door has been replaced numerous times, intermittently drivers door will not respond to remote option.*ak customer stated that oil leaked from engine area. the driver door rattles while driving and was hard to close. the right door glass has wind noise due to door glass failure. brakes failed to grab. there was a noise while driving due to left seat belt retractor failure. consumer states cd charger would not eject cd cartridge, the steering tilt was inopartive, the door rattled, the seats would not hold programming. *yh | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 03/31/2010 | 64000 | ||
| Tl*the contact owns a 2001 chevrolet corvette. while driving approximately 55 mph, the steering column lock indicator illuminated on the instrument panel. the contact called the dealer who informed the contact that the vehicle was not included in recall 04v060000 (steering column locking, anti-theft device). the current and failure mileages were approximately 64,000. | |||
| 09/26/2009 | 42000 | ||
| Tl*the contact owns a 2001 chevrolet corvette. while driving approximately 2 mph in reverse, the steering anti-theft warning light indicator illuminated on the instrument panel. within minutes, the steering wheel locked; although, the steering system was locked the vehicle was operational. the contact shut the engine off and notified an the dealer and manufacturer of the failures; however, there were no resolutions. nhtsa campaign id number 04v060000 (steering;column locking;anti-theft device) repair was performed and the recall remedy was insufficient. the vehicle has not been repaired. the contact had concerns of the safety risk involved. the failure and current mileages were 42,000. | |||
| 11/23/2007 | 1 | 11/02/2001 | |
| Until just now 11-24-2007 did i realize my car had a recall that i never received any notification about for my 2001 corvette. nhtsa campaign id number 04v060000 for steering: column locking:anti-theft device. is this something i should be concerned about? *tr | |||
| 07/24/2007 | 1 | 08/10/2004 | |
| As with many other c-5 corvette owners i have had an experience concerning my steering column to lock up and thus make it impossible to drive the car. i had received a bulletin about this issue a couple of years ago and even though i had not yet had the issue i took the car in and had the supposed required fix. however a few days ago while backing out of my drive way the column locked up and no matter what i did i could not get it to unlock. i called the dealer about the issue and had to have the car towed in upon their recommendation, due to the fact that even if i got it unlocked it could potentially lock up again even while i was driving down the road. it has become evident to me at this point after researching this issue online as well as referring back to my original bulletin that this is without a doubt a chevrolet's manufacturing defect. however when i called chevrolet they basically said tough cookies and really did not give a you know what. the dealers fix as they informed me comes straight from general motors is to just delete the locking mechanisms thus rendering part of the anti-theft system mute. i have talked with many corvette specialists about this situation and it definitely is a problem, no matter what chevrolet tries to say. and the fact that their fix is to bypass the system instead of fixing the parts involved pretty much tells you that they have a problem. even with all this they are going to make me pay for this issue. i have contacted an attorney and am looking at all my options, however at this point i have no choice but to shell out the 450 to 650 bucks it is going to cost me to fix gm's screw up.*jb | |||
| 11/17/2006 | 48647 | 2 | 11/30/2002 |
| Automobile was recalled for lock steering column in approx 2004 while under 36000 mile warranty steering locked and recall was done. in nov 2006 steering column locked again. this time local chevrolet dealer would not warranty the same locked steering column problem. was told would not fix same problem twice under recall by manufacture. *nm | |||
| 03/03/2006 | 49100 | 1 | 02/22/2005 |
| Dt*: the contact stated previously there was not a problem with the steering column. there is a nhtsa recall # 04v060000 concerning the steering column locking anti-theft device. after the recall work was performed, the steering column began to lock. the vehicle is currently at the dealership awaiting repairs. the manufacturer was alerted. | |||
| 08/06/2005 | 13245 | 2 | 06/27/2001 |
| Steering column locked up two times within a 2 week period after having recall performed in year prior to this incident. first lockup occurred for 2 1/2 hours and second occurred for 20 minutes both of which caused the vehicle to be completely unusable since it could not be driven. being concerned with the locking after the so called recall for the steering column lock problem being performed, i took the vehicle to the dealership where i was informed that the locking mechanism would have to be replaced not under any warranty or recall because it was broken. later i found out that a bad wire is the reason for this part (#88965331) having to be replaced. i contacted gm customer assistance and was informed that this broken part had nothing to do with the recall and therefore has cost me $486.97 of which $282 was for the gm goodwrench to perform labor during 3 hours they said it took. i cannot believe it took a gm goodwrench mechanic 3 hours to replace a column lock part because of a wire. gm gave me the typical brush off for corvette owners with regards to these column lock problems by telling me that they will keep information about this problem in there records. how can a car with only 13k miles start having failures of parts that nobody ever has access to within the steering column and then gm has the nerve to tell me it is not a defective part. *nm | |||
| 07/29/2005 | 26500 | 1 | 09/23/2003 |
| Dt: caller had recall work done on may 11, 2005. caller did not have the problem until the recall work was done. steering: anti-theft devicefailed. caller said that while he was pulling out of driveway the vehicle locked. turned it off, and when he started it again it came unlocked. he had to have vehicle hauled to dealer. dealer has vehicle now and can not find problem. manufacturer has not been contacted yet. *ak | |||
| 05/30/2005 | 52000 | 1 | |
| Car originally taken in for recall on 12/13/04. mac magruder chevrolet in palm springs, california did not have the part to replace and sent vehicle home with me failing to tell me that this could be a serious problem. car steering column locked up on 5/30/05. car had to be towed to dealership. dealership indicated the service had been done and that they would have to charge for to part. i researched this recall item and found that the part should be covered by the recall and they deny it. complaining regarding mac magruder trying to charge for a recall situation and that they did not inform me of the seriousness of this recall. fortunately there was no accident involved in the failure. | |||
| 11/27/2004 | 34535 | 3 | 10/15/2002 |
| Events leading up to failure- just picked it up from the shop ( palm bay chevrolet) on 11-26-2004 for the same thing was assured that it was fixed. service advisor said my wife seamed a little apprehensive at the time of pick up ,and she told him she was not a little apprehensive she was alot apprehensive. she was scared of the car now.because of research she had done on the recall issue of the column lock she learned that it could happen while you were driving down the road and result in an accident. she was assured by the service advisor that this could not happen. my wife is the main driver of this car, back and forth to work. when we picked the car up we drove it straight home, and my wife drove it to work the next morning 11-27-2004 at 6:00am upon getting off work at 3:00pm and starting the car it system column locked again less then 24 hours upon picking it up from the dealership. we will call the dealership again tommorrow 11-29-2004 and see what they have to say. my wife is scared of the car completely now, and affriad to drive. it even if it is fixed.*ak | |||
| 11/09/2004 | 34432 | 2 | 11/16/2002 |
| There were no events leading up to this condition other than i had the car in for service and oil change on the thursday prior to it happening. system column lock-steering wheel locks and will not turn. if car is put into gear the engine will shut down. took it to palm bay chevrolet again. they had it from 11-09-2004 through 11-23-2004. during which it cost me $315.00 in retal car fees which i had to turn in early because i couldn' afford it any more, and the service advisor kept telling me they couldn't find anything wrong with it. they had called gm and done what they said and it was running fine.( which it always does until it column locks.) upon picking it up we were told that it was fine. i asked if they fixed it and was told again we did all we could do.they reset the computer and cleaned two correding grounds. upon getting in the car and starting it up they had put 103 miles on the car while they had it. *ak | |||
| 08/10/2004 | 33520 | 1 | |
| 1.) nothing lead up to event just put the key in ignition to start car and it column locked. system column lock-steering wheel will not turn, and if you put it in gear the engine will die. 8-10-2004 fixed under recall.*ak dealer gave no information. ( palm bay chevrolet) they had the car from 8-10-2004 through 8-23-2004. | |||
| 10/15/2004 | 30000 | 3 | 10/10/2000 |
| 2001 chevrolet corvette with multiple electrical problems which have which have led to multiple trips to the dealer for repairs. most recently, the steering wheel locks while the car is on. this occured three times. it was repaired twice by the dealer and currently the car is at the dealer again. the service manager said that there is nothing wrong with the car. i'm afraid to drive this car. if the steering wheel locks when i'm on the freeway someone could get injured. the steering wheel locking problem has been recalled on the vehicle. gm customer care will not address the problem. what should i do? they cannot fix the car nor will they replace it.*ak | |||
| 08/17/2004 | 18000 | 1 | 11/01/2003 |
| Started engine. selected manual reverse. steering column locked.*ak | |||
| 07/12/2004 | 21000 | 1 | 07/26/2003 |
| Consumer was concerned that the service message that service column lock appeared while starting the vehicle. took vehicle to dealer, and dealer diagnosed the problem as a faulty bmc (body control module. *ak | |||
| 06/18/2004 | 3 | 09/05/2001 | |
| Steering column locked - locking pin did not release during key turn but engine turned over. this occured the same way three times. first time was a year ago. had dealer repair it but they claimed it was a weak battery, they charged it and simply said they reset it.. due to how long they had it, i had to rent a car which ultimately cost me $350. second time, a different dealer claimed it was the bcm needing reprogramming and that it was not the same thing as the current recall at the time (specifically related to the pcm) despite the seemingly similar explaination of the recall. it was just out of warranty and lead to a cost of $275. the third time, same exact thing happened again and this time the same dealer claimed it was the steering column lock actuator or otherwise known as the solenoid. they are now in the process of replacing the whole locking assembly for $315 ($175+labor). all three incidences occured with a weakened battery yet the engine had no problems turning over suggesting that damage could have occured. each time, i was stranded without a vehicle for several days and the total cost is now roughly $1000 out of my pocket. i should also mention that since tow trucks are not designed with the corvette in mind, each and evey time my vehicle gets towed, i have to assist the tow truck so as to avoid further damage while they barely get the vehicle on the flat bed. this alone is enough stress let alone the cost of the tows. *ak | |||
| 1 | |||
| While the vehicle was in motion steering wheel locked in place. this caused the consumer to lose directional control. *ak | |||
| 1 | |||
| While vehicle was in motion steering wheel locked in place. this caused the consumer to lose directional control. *ak | |||
| 06/01/2004 | 3 | ||
| The vehicle locked up when the consumer backed out of the driveway. the vehicle also failed to unlock twice while parked. *ph the consumer has since trade the vehicle for a 2004 chevrolet corvette with no problems. *jb | |||
| 05/23/2003 | 11000 | 2 | 09/27/2000 |
| Steering column lock up. *la | |||
| 10/29/2003 | 20000 | 15 | 09/02/2002 |
| While driving on hwy at 65-70 mph started to turn into convience store, and turned wheel from 12 to 2 o'clock position, but decided not to go into store. driver tried to turn wheel left to straighten out the car, but wheel would not turn, and stayed locked for 10-15 seconds before driver was able to get it unlocked. driver ended up with 2 wheels in a ditch, and damage to front end. dealer contact: matt johnson. *ak | |||
| 08/18/2003 | 50102 | 2 | 09/30/2000 |
| Security sytem steering column locks. light is on on dashboard. cannot steer car. cannot keep running if i put it in gear. had to call tow truck. this is the second time in one year i have had to have it towed and fixed. whats the deal?? why no recall?*ak | |||
| 07/30/2003 | 39000 | 09/20/2002 | |
| Steering wheel locked while driving. | |||
| 06/01/2003 | 16000 | 1 | 04/01/2003 |
| As with many other corvette owners i know, i was stranded by the defective column lock mechanism. this should be a factory recall on all corvettes.*ak | |||
| 02/04/2003 | 37400 | 4 | 01/08/2001 |
| Message service steering column lock. dealer said recall does not include the '01 corvette, just previous years. apparently the problem was not cured, just dropped the recall. ref. in ea02-031 *cjs | |||
| 01/17/2003 | 8757 | 1 | 07/21/2001 |
| Just after starting my 2001 corvette, i was pulling out of the garage and the steering locked up. i think this is because the steering pin solenoid doesn't pull the pin when the voltage drops. my battery was apparently weak because when the tow truck driver beat the steering column until the pin dropped, the car wouldn't start without a jump. ref. in ea02-031 *cjs | |||
| 12/15/2002 | 27000 | 0 | 08/10/2000 |
| Steering wheel has locked up about 10 or 15 times. usually immediately after starting the car. it has had me stranded for anywhere from 5-60 minutes. two dealers have looked at the car at least 5 or 6 times. i thought the problem was resolved until i was driving to work a few weeks ago on a major highway at a rate of speed of about 65mph when the digital display on the computer said to service steering column lock. this is the usual notification i get on my car when the wheel has locked up in the past. fortunately the steering didn't lock up but it really frightened me. the dealer was unable to identify any problem in the dealership and now i'm scared to drive the car for fear the stearing wheel will lock up while i'm driving. about a week after this happened i was made aware of an investigation into this problem by nhtsa . i have a 2001 chevy corvette. can you please update me on the investgation and what should i do now?? ref. in ea02-031 *cjs | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 12/31/2001 | 100 | 08/01/2000 | |
| Active handling system malfunction - on three separate occasions during a recent road trip, i experienced a momentary loss of directional control while driving my vehicle at highway speeds. on each occasion, i was fortunate to quickly regain control of the vehicle after it involuntarily veered to the left and crossed into the adjacent lane of travel. shortly thereafter, a dash board message appeared : service active handling. upon arrival at my destination, i had my vehicle serviced at an out of town cheverolet dealer. after consulting with general motors, the dealer examined the vehicle but was unable to provide a fix for the problem. i asked the dealer if they were aware of any similar problems with other corvettes - they responded - no. acceleration disruption issue - this has been a problem since day one and continuess through today. the probloem is most apparent when i attempt to merge into traffic upon entering a freeway. excessive heat - as with the acceleration issue , this problem has existed since buying my vehicle in august of 2000. i plan to have warranty service with respect to the acceleration and heat issues sometime in the very near future.*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/22/2002 | 6300 | 10 | 09/29/2001 |
| Tilt steering wheel inoperative. drove car home with the steering wheel in the up position to avoid being stranded. have had multiple occasions where the service active handling comes on. this problem has occured since the vehicle was new. the car has been into two seperate dealers and has not been repaired.*ak | |||
| 05/20/2002 | 1 | 08/01/2001 | |
| Steering column locked up. if you go to http://www.corvetteforum.com & do a search for column lock you will see this is a widespread problem. a lot of people on this forum have removed the lock & installed a column lock bypass instead of pressing the issue with gm. to me gm does not have a proper & correct fix for it as they have removed the locking mechanism on the cars with automatic transmissions but due to federal law can not remove it from the manual transmission. gm just put their hands up & gave up as it shows they have no answer otherwise they would not have removed the lock from the automatic cars. i have heard it locks up while moving & that is on the back of my mind while driving, very dangerous. please get gm to correct this unsafe condition & if they tell you they have a fix ask them why they removed the lock from the automatic cars. dt | |||
| 05/17/2002 | 1 | 08/01/2001 | |
| Steering column locked up while backing out of my garage preventing me from turning steering wheel. car was towed to my nearest dealership, palm chevrolet who replaced the locking mechanism. my car supposedly had the latest improved fix by gm from the factory. this is an ongoing problem with all corvettes since 1997. gm has taken the locking mechanism out of all automatic transmission corvette which shows they do not have confidence in any of their fixes. they cannot remove them from manual transmission since that would be against federal law. on the forums this is a big topic of steeriing columns locking up & i have heard it has been doing so on moving vehicles. mine locked up while backing out of my garage. being locked up while parked is an inconvenience but it happening while moving is deadly. ts ref. in ea02-031 *cjs | |||
| 3 | |||
| Consumer states while driving 60 mph without warning the steering wheel locked resulting in consumer loss of steering this problem has occurred three times dealership has been notified mechanic states vehicle is safe to drive. gm not willing to do nothing. *tt ref. in ea02-031 *cjs | |||
| 04/14/2002 | 1 | ||
| Consumer states that while driving at 60 mph the steering wheel on the vehicle locked up and the consumer could not steer the vehicle at all. contacted dealer and the dealer is not willing to do anything. nlm | |||
| 04/21/2001 | 1 | 04/01/2001 | |
| Steering column locked, brand new car stranded.*ak ref. in ea02-031 *cjs | |||
| 09/07/2000 | 1 | 09/01/2000 | |
| All 1997-2001 corvettes are being shipped with a defective column lock, causing steering wheel to lock and leave owners of $50,000 sports cars stranded! gm will not address this issue. please investigate this situation. you will find numerous cases of failure and fixes by gm with the origional defective part. these things fail repeatedly! thank you. ref. in ea02-031 *cjs | |||