Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||||||||||||
| 04V060000 | GENERAL MOTORS CORP. | from 02/01/2003 to 01/30/2004 | V (Vehicle) | 126624 | 04/26/2004 | ODI | GENERAL MOTORS CORP. | 02/09/2004 | 02/09/2004 | |||||||
| Defect Summary | On certain passenger vehicles equipped with electronic column lock systems (ecl), when the ignition switch is turned to lock, the ecl system prevents turning of the steering system. when the vehicle is started, the ecl unlocks the steering system. the vehicle is designed so that if the column fails to unlock when the vehicle is started and the customer tries to drive, the fuel supply will be shut off so that the vehicle cannot move when the vehicle cannot be steered. if voltage at the powertrain control module is low or interrupted, however, the fuel shut off may not occur and the vehicle can be accelerated while the steering system is locked. also when the control system shows that the ecl is unlocked and the vehicle is being driven, the lock pin location can vary. depending on the location of the lock plate relative to the switch transition point, there could then be contact between the lock plate and pin causing the steering to lock while driving . | |||||||||||||||
| Consequence Summary | If this occurs, a crash could occur without warning. | |||||||||||||||
| Corrective Summary | On vehicles equipped with an automatic transmission, the dealer will disable the steering column lock by removing the column lock plate. when the ignition key is removed, the transmission shifter will lock but the steering column will not lock. on vehicles equipped with a manual transmission, the dealer will reprogram the powertrain control module, perform a dimensional check of the column lock and, if necessary, replace the lock plate. the steering column on these vehicles will continue to lock when the key is removed. owner notification to owners of 1997 vehicles equipped with automatic transmissions began on april 26, 2004. owners of 1998 through 2004 vehicles (except 1997-1998 manual transmission vehicles) will be notified beginning on august 2, 2004. the remaining owners (1997-1998 manual transmission vehicles) will be notified later in 2004, when parts are available. owners should contact chevrolet at 1-800-630-2438. | |||||||||||||||
| Notes | Gm recall no. 04006.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STEERING - LINKAGES | ||||||||||||||||
| 04V273000 | GENERAL MOTORS CORP. | from 01/01/2004 to 04/30/2004 | V (Vehicle) | 41928 | 08/25/2004 | MFR | GENERAL MOTORS CORP. | 06/09/2004 | 06/16/2004 | |||||||
| Defect Summary | On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. the washers may fracture and become loose or fall away from the vehicle, reducing clamp load. separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible. | |||||||||||||||
| Consequence Summary | If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. the affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. in extreme situations, the affected wheel assembly could separate from the vehicle. separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. if the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. if the torque is at specification, the dealers will replace the nut/washer assembly only. the recall will begin on august 25, 2004. owners should contact cadillac at 1-866-982-2339 or chevrolet at 1-800-630-2438. | |||||||||||||||
| Notes | Gm recall no. 04043. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 050235004 | 07/01/2005 | 10017466 | Revised steering column turn signal cancel cam and steering shaft upper bearing spring replacement (manual and telescoping) procedure. *tt | 11/08/2005 | |
| 040235003 | 03/01/2004 | 10012695 | Revised steering wheel and column diagnostics. *tt | 03/10/2005 | |
| STEERING - COLUMN | |||||
| 3475 | 10014919 | Telescoping column moves with seat switch. *tt | 05/11/2005 | ||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 05081 | 02/01/2006 | 10019745 | Special policy adjustment-electronic column lock system. the column lock may fail to unlock the steering column when the vehicle is started. *tt | 04/25/2006 | |
| 04006A | 11/23/2004 | 04006B | 10012082 | Electronic column lock system. this bulletin cancels and replaces bulletin 04006a, issued july 2004. *tt | 02/11/2005 |
| 04006 | 11/23/2004 | 04006B | 10007060 | Gmp04-057 - 04006 electronic column lock system. *tt this is a part 1 of a 2 part message. *tt | 05/25/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| STEERING - COLUMN | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | ||||||
| EA02031 | GENERAL MOTORS CORP. | 11/15/2002 | 03/11/2004 | STEERING COLUMN LOCKUP | 04V060000 | |
| In 2001, general motors (gm) issued customer service campaigns 1044 and 1044a to address a condition where the steering column would fail to unlock during the initial key-in and start-up in certain my 1998-2000 corvette vehicles.however, odi continued to receive complaints concerning steering column lockup on corvette vehicles.as a result, pe02-054 was opened and later upgraded to ea02-031 for my 1997-2001 subject vehicles.odi's analysis identified concerns with post-repair failures in vehicles serviced through the campaigns, as well as, failures in my 1997-2003 subject vehicles not included in the campaigns.(note: the manufacturer failure data above is limited to my 1997-2003 vehicles through 10/17/2003.)on february 6, 2004, gm notified nhtsa of a safety defect in my 1997-2004 corvette vehcles equipped with manual transmissions and my 1997-2000 corvette vehicles with automatic transmissions.the notification stated that if the voltage at the powertrain control module (pcm), which was designed to shut down the fuel supply when the steering column failed to unlock and the customer tried to drive the vehicle, is low or interrupted, the fuel shut off may not occur.as a result, the customer could drive the vehicle while the steering column was locked causing the driver to lose steering control and possibly crash without warning.gm will instruct owners to bring their vehicles to a dealer to have the pcm reprogrammed for manual transmission vehicles and the electric column lock disabled for automatic transmission vehicles.odi will monitor the effectiveness of the remedy in the manual transmission vehicles and take further action if warranted. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/21/2012 | 17020 | ||
| Tl* the contact owns a 2004 chevrolet corvette. the contact stated that while traveling 65 mph, the steering seized and the vehicle pulled severely to the left. the contact had to use extreme bodily force to position the vehicle to remain in one lane. the contact service active handling system warning light illuminated on the instrument panel at the time of the failure. the contact referenced nhtsa campaign id number: 10v172000 (steering: column), but was advised that the vehicle was not included in the recall campaign. the failure and the current mileages were 17,020. | |||
| 07/21/2012 | 17020 | ||
| Tl- the contact owns a 2004 chevrolet corvette. the contact stated that while traveling 65 mph, the steering seized and the vehicle pulled severely to the left. the contact had to use extreme bodily force to position the vehicle to remain in one lane. the contact service active handling system warning light illuminated on the instrument panel at the time of the failure. the contact referenced nhtsa campaign id number: 10v172000 (steering: column), but was advised that the vehicle was not included in the recall campaign. the failure and the current mileages were 17,020. kmj | |||
| 07/21/2012 | 17020 | ||
| Tl- the contact owns a 2004 chevrolet corvette. the contact stated that while traveling 65 mph the steering locked and the vehicle pulled severely to the left hand lane. the contact stated they hard to pull extremely hard back to the right to stay in their lane. the contact stated the service active handling system light illuminated on the instrument panel. the contact found nhtsa recall campaign id number: 10v172000 (steering: column), but was told the vehicle was not included. the failure mileage and current mileages were 17,020.rl | |||
| 07/15/2008 | 51000 | ||
| Tl* the contact owns a 2004 chevrolet corvette. the contact stated that the vehicle continued to stall. the vehicle was taken to the dealer six times to have repairs performed under nhtsa campaign id number: 04v060000 (steering: column locking; anti-theft device) but to no avail. the manufacturer advised that they were unaware of how to remedy the issue. the vin was not available. the failure mileage was 51,000 and the current mileage was 65,000. | |||
| 07/15/2008 | 51000 | ||
| Tl- the contact owns a 2004 chevrolet corvette. the contact stated that they have taken the vehicle to the dealer 6 times to have nhtsa recall campaign id number: 04v060000 (steering: column locking; anti-theft device) which repairs the electronically column lock system. the contact stated the failure continues to stall. the manufacturer stated they do not know how to correct the failure. the vin was not available. the failure mileage was 51,000 and the current mileage was 65,000.rl | |||
| 04/20/2012 | 13900 | ||
| Tl- the contact owns a 2004 chevrolet corvette. while driving approximately 30 mph, the contact noticed that the service active handling system warning light illuminated and the steering wheel became difficult to maneuver. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the yaw rate sensor in the center console would have to be replaced. the contact referenced nhtsa campaign id number: 10v172000 (steering:column), but was advised by the manufacturer that the vin was not included in the recall and the recall only included 2005-2006 model years. the contact believed that the failure was related to the recall. the vehicle was not repaired. the approximate failure mileage was 13,900. kmj | |||
| 10/23/2010 | |||
| This first happened last year and it has now happened several times this past month. chevrolet says there is no problem but i am living the problem. when using the tilt and telescoping steering at highway speed, the following message appears in the driver information center | |||
| 08/19/2011 | 80221 | ||
| Tl* the contact owns a 2004 chevrolet corvette. the contact was driving 65 mph when the steering wheel failed to turn in any direction. the vehicle was towed to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 80,221 and the current mileage was 80, 331. | |||
| 08/19/2011 | 80221 | ||
| Tl- the contact owns a 2004 chevrolet corvette. the contact was driving 65 mph when the steering wheel failed to turn in any direction. the vehicle was towed to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 80,221 and the current mileage was 80, 331. kmj | |||
| 08/19/2011 | 80221 | ||
| Tl- the contact owns a 2004 chevrolet corvette. the contact was driving 65mph when the steering wheel failed to turn in any direction. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 80,221 and the current mileage was 80, 331. rds | |||
| 12/17/2010 | 36317 | ||
| Tl - the contact owns a 2004 chevrolet covert. the contact stated while driving 10mph she noticed the active handling system warning light illuminated. the vehicle was taken to the dealerships and they diagnose it with a faulty steering wheel position sensor. the vehicle was not repaired. the failure mileage and current mileage is 36,317. | |||
| 09/14/2010 | 19786 | ||
| Tl-the contact owns a 2004 chevrolet corvette. while the contact was driving approximately 5 mph, the steering wheel locked without warning. the vehicle was towed to the dealer where the steering wheel column and relay switch were replaced. the failure occurred after the previous recall repair under nhtsa 04v060000 (steering:column locking:anti-theft device). the contact stated the recall remedy was insufficient. the failure mileage was 19,786. js | |||
| 09/14/2010 | 1700 | ||
| Tl-the contact owns a 2004 chevrolet corvette. . the contact started the ignition and when the gear was shifted into drive the steering column locked without warning. the vehicle was towed to the dealer where the wiring harness kit, and steering column lock were replaced at the owner's expense. the failure occurred after a previous repair under nhtsa campaign id number 04v060000 (steering: column locking: anti-theft device). the failure mileage was 1,700. js | |||
| 02/01/2007 | 20000 | ||
| Tl-the contact owns a 2004 chevrolet corvette. while driving approximately 60 mph the vehicle pulled towards the left and a service active handling system light illuminated on the dashboard. the failure continued to recur intermittently, but the vehicle was not taken to be examined for the cause of failure. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 21,000. the vin was unavailable. sm. | |||
| 04/28/2009 | 27786 | ||
| Tl*the contact owns a 2004 chevrolet corvette. the steering column locked up as the vehicle was being backed out of the driveway at 5 mph. the contact was unable to steer the vehicle. through online research, he discovered nhtsa campaign id number 04v060000 (steering:column locking:anti-theft device ). he called several different dealers and the manufacturer and was informed that there were no recalls on his vehicle. the vehicle is still in the contact's driveway and has not been repaired. he believes that the dealer should repair his vehicle according to the recall. the current and failure mileages were 27,786. | |||
| 12/21/2008 | 30000 | ||
| Tl*the contact owns a 2004 chevrolet corvette. while driving at various speeds, the service column indicator would illuminate. the contact has not driven the vehicle since this occurrence. the dealer stated that her vin was not included in nhtsa campaign id number 04v060000 (steering:column locking:anti-theft device). the vehicle will be repaired at the contact's expense for $400. the failure and current mileages were 30,000. | |||
| STEERING - COLUMN | |||
| 10/23/2004 | 1510 | 2 | 11/20/2003 |
| I purchased a new 2004 zo6 corvette in november of 2003. the car currently has 1510 miles on it and i am afraid of the safety of the car to drive it since the 2 episodes of a safety defect as described below.*ak was notified by general motors of a recall notice, 04006 electronic steering column lock system, once in april and once in september. contacted the dealership to have the recall fixed both time and was told that the tool to install the part that fixes the problem is on back order until january 2005. twice while drivng the car the steering column locked up while the car was moving narrowly avoiding an accident. i contacted general motors about the situation and my concern of the car ever being safe and my inability to trust driving the car at any speed since being subject to this type of performance. they discussed buying the car back with regional managers of which they declined to do so. i have not been able to drive my car since april of 2004 to present day because of the 2 episodes of the locking steering column. i will never feel safe in this car could not conscienely sell or trade it without wondering if anything resulted in harm or death to an innocent person. i feel gm should buy the car back and resolve the problem. | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 08/12/2008 | 55000 | 1 | 08/01/2007 |
| Tl*the contact owns a 2004 chevrolet corvette. while driving 40 mph on slick pavement, the traction control warning light illuminated for approximately three seconds and then dimmed at one point, the contact deactivated the traction control in order to control the vehicle. suddenly, the vehicle lost complete power, and both the rear driver's side wheel and steering wheel locked up. the vehicle struck the median on the rear passenger corner panel and spun around several times. the contact had been experiencing issues with the valve stems losing pressure. he referenced nhtsa campaign id numbers 04v273000 (steering linkages) and 04v060000 (steering: column locking:anti-theft device). the contact has pictures available. a police report was filed. the current and failure mileages were 55,000. updated 10/14/08 *bf updated 10/23/08. *jb | |||
| 01/01/1901 | 7 | ||
| Consumer dissatisfied with recall repairs. 2004 corvette steering column would make a humming noise when turning after engine was warm. *ts ***nar*** the consumer did not have any problems with his vehicle until after she took in to to be serviced for the recall. *jb | |||
| 11/14/2003 | 10 | 1 | 11/14/2003 |
| The so-called fix gm has for the 1997-2004 corvette column lock problem does not fix the problem. it merely puts a band-aid on the problem to protect them from lawsuits. i do not understand how this can be allowed by law. i have had to resort to an aftermarket part to fix the problem and chose to ignore the recall due to this situation. i should not have to do this. gm should have to fix the problem. and i should be reimbursed for the proper repair i executed to the car. *jb | |||
| 07/28/2004 | 1 | 09/15/2003 | |
| This is stated on my work order as generic recall.on date below i took my 04 corvette to the dealer for this work to be done. the c-5 generation has had chronic problems with the steering wheel continuing to be locked after inserting the key. many motorists have been stranded in bad situations with this feature. there was a recall for the auto. trans. that removed the plate from the steering column so the steering wheel would no longer lock. the wisdom being the vehicle would be in park anyway and not easy to steal. what they did for us with straight shifts was reprogram it so if the column locked up the fuel would be shut off. i want to state at this point my car has not locked up 13,00 miles but i don't like the odds being against me. we are dealing with a relay and a sliding pin that has a history over time being problematic. there are products on the after market that some people have purchased but i am reluctant to buy one my self because i've heard 1 they won't work if you have let the dealer do the reprogramming 2 they could screw up the computer at big$$$$ or 3 if this damn thing ever locks up with me at speed i want g m totally on the hook .gm wants to say this is not a safety issue but if there is something with a car that over time has proved to strand people in areas that are not safe to be stranded in the times we live in your safety is involved. let me give you an example of how i look at this. lets say i knowingly have a tire that has a slow leak and i don't repair it then one day it suddenly leaks fast and i am in a dangerous situation then i'm real stupid. we are caught in a bad situation the facts are out there. most owners would probably be glad to sign a release not to hold g m responsible if our car is stolen if they remove our locking plates i know i would. remember they did for the automatics ,they never would if this was not a problem . my biggist concern continues to be can this damn thing lock up at speed. remember murphys law. please help us . *jb | |||
| 08/26/2004 | 1 | 10/02/2003 | |
| The present safety recall of late model corvettes to rectifiy a potentially catastrophic steering lock while travelling does not eliminate the safety risk in vehicles equipped with manual transmissions. gm's solution for manual transmission vehicles is to shut off gas to the engine instead of removing the column lock plate (as in the recall for the automatics). the steering on cars equipped with manual transmissions can still lock up while travelling at high speed - even after the gm recall fix. please address this issue - this is still a potentially serious condition that should have been resolved by the recall.*ak | |||
| 07/01/2004 | 1 | ||
| The consumer's vehicle experienced the same problem as stated in nhtsa recall# 04v060000 which states that on certain passenger vehicles equipped with electronic column lock systems (ecl), when the ignition switch is turned to ?lock,? the ecl prevents turning of the steering system. when the vehicle is started, the ecl unlocks the steering system. the vehicle is designed so that if the column fails to unlock when the vehicle is started and the customer tries to drive, the fuel supply will be shut off so that the vehicle cannot move when the vehicle cannot be steered. the dealership indicated that the consumer's vehicle was not included in the recall due to vin. *nm | |||
| STEERING - LINKAGES | |||
| 02/06/2006 | 3937 | 1 | 09/30/2004 |
| Dt*: the contact stated while making a left hand turn out of a parking lot at 10 mph, the contact lost control of the vehicle. although, the steering wheel was manually adjusted to a straight position, it continued to move to the right. the vehicle then made a 270 degree turn to the left and hit another vehicle. there was no damage or police report taken. the vehicle was towed to the dealership and it was determined the steering linkage failed at the knuckle. a representative from the manufacturer read the black box and determined the failure was caused by the impact with the other vehicle. there is a nhtsa recall, # 04v273000, regarding the steering linkages. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. | |||