Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/15/2010 | 47000 | ||
| Car stalls while driving without notice. the engine just cuts out, the power steering is lost and most times you don't notice until you are pressing the gas pedal and the car is deccelerating... once i'm able to stop car safetly, most times it starts back up, but it takes 3-5 times of flooring the gas and cracking the key to get it to catch, then it runs rough for a minute and seems fine. no warning lights when this happens. on a different occasion, the check engine light came on, but the car did not stall. took it to chevy dealer who diagnosed an ignition module ($600!). drove the car home the next day and it stalled again!!! brought it right back up to chevy...and, after much persistence and threatening to stop payment on the $600 spent for nothing, a crankshaft sensor was installed n/c. it has been a week, with no problems yet and hoping this fixed it. however, sometimes it would be up to 3 weeks between the incidents of stalling, so on a wait and see basis right now...with fingers crossed. very frightening to drive the car and not know if you are going to get where you are trying to go, let alone the though of this happening in the middle of an intersection or on the expressway...the car is in mint condition, garged kept and regularly maintained by dealer only and has less than 50,000 on it. as a side note, i also have crunching noise recently presented in the steering wheel when turning or braking. after the last go round with chevy over spending $600 on a car that still stalled, was hesitant to have more work done at the moment... | |||
| 08/26/2009 | 94000 | 1 | |
| 2000 chevy monte carlo with steering problems. loud popping or clunking noise when turning at slow speeds. i've found several recalls for 2000 chevy monte carlo but it states my car isn't affected. older model cars have issues with wear & tear but if there is a consistent problem with a make/model of car i would hope gm would investigate and prevent accidents. while going through the list of complaints it's very obvious it is a continuous problem and should be addressed asap. how many lives need to be lost before a total recall is issued? *tr | |||
| 06/08/2009 | 1200 | 1 | |
| I have a 2000 chevy monte carlo with 56,000 miles on it. it has been nothing but trouble. have had alot of repairs on it. now it has a popping noise in the steering column, and loud front end noise. i was told the steering column problem had a recall on it,because one of my friends chevy impala had the same problem and theirs was fixed under recall. i contacted chevrolet, they said there was no recall on my monte carlo. seems if thre is a defective part on this model, gm should replace it with no charge .also, the frontend has had a very loud roar in it since we purchased it used with 12,000 miles on it. we replaced the tires,which did not help, and i was told the front hubs had defective bearings which did not have enough grease and could not be greased. my friend replaced the front hubs on their chevy impala with improved hubs and corrected the problem. i have had numerous electrical problems with this car,including the electric windows repaired four times,starter, altenator, turn signals and hazard flashers, paint, the car is supposed to be black, instead it's black and white polka dot. i believe this car should be declared a lemon under the lemon law. i have put way to much money into this car with just 56,000 miles on it. i would appreciate your help on my problems with this car, as i believe there should be a recall on the front hubs and the problem in the steering column. i can't afford to keep spending money on this car, i just keep throwing good money after bad.i think gm should repair these problems at no charge. thank you very much for your time. *tr | |||
| 09/16/2002 | 25848 | 2 | 04/26/2000 |
| 2000 chevrolet monte carlo. intermediate steering shaft. part repair under warranty at 25848 miles and needed to be repair again at 47070. *mc the consumer stated the dealer used a lube kit to temporarily fix the problem. *jb | |||
| 09/01/2002 | 2 | 04/01/2000 | |
| 2000 chevy monte carlo with intermediate steering shaft problems customer states that he has taken his car in twice for this problem and all they do is lube the part and he is concerned that the part is going to break while he is driving**cc the consumer stated he heard noises within the steering column. *jb | |||
| 05/30/2006 | 60000 | 1 | 08/25/2000 |
| Steering problems clunking noises when moving, turning either forward or backward. gets much worse when the weather is cold. *jb | |||
| 05/07/2005 | 1 | 12/10/2004 | |
| My husband was recently involved in an accient in his 2000 chevrolet monte carlo due to steering problems. this resulted in a roll-over x2 and total loss. i have contacted gm to discuss the problem and they insist that it should be handled by our insurance carrier. since the accident, i have found that gm issued a recall (03062) for power steering problems. i have done further research and found that this is not a one time incident, others have complained of very similiar problems with the same vehicle. | |||
| 07/05/2003 | 3 | 02/20/2000 | |
| Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. the car dealer has temporarily fixed this problem twice and it is now happening again. i was told there is not a part available to fix it permantly and they won't fix it again under warranty until there is a recall.*ak | |||
| 12/13/2004 | 43000 | 1 | 09/02/2000 |
| Around august 2004 the tie rob was replaced dur to excessive wear. passanger widndow began making grinding noises when raised and lowered. eater/ - a/c vent makes whining noise when used. rack and pinion steering was repalced due to leaks. was found by the vehicle failing to pass the maryland safety inspection. all problems were reported to gm customer service by telephone.*ak | |||
| 09/05/2003 | 43500 | 0 | 09/04/2003 |
| There is a rattling noise in the front drivers side coming from the wheel and felt in the steering when driving at lower speeds | |||
| 09/01/2001 | 18000 | 2 | 03/21/2000 |
| Consumer heard a rattling noise coming from the steering column while traveling over bumps at any speed.*ak the dealer replaced the intermediate shaft. *jb | |||
| 03/09/2003 | 5500 | 1 | 06/24/2002 |
| While driving, the steering wheel lock up without warning. dealer notified.*ak the power steering gear and tie rod was replaced. *ts *jb | |||
| 1 | 05/01/2000 | ||
| Leather seats: the quailty of the leather was poor to say the least. dealer did replace the rear seat after repeated complaints. speed control: at about 40,000 miles, speed control makes audible sound upon engaging or disengaging. dealer replaced speed control module and this did not stop the problem. interior: the coating on the dash board is peeling. steering: makes autdible snapping nioise when turning. dealer cannot find problem. transmission: engine cuts out when under load at 1800 -2500 rpm on hills. tachometer jumps up and down. dealer had the car for 4 days and couldn't recreate the problem. i took them for a test drive and recreated it over and over again.*jb | |||
| STEERING - COLUMN | |||
| 09/28/2007 | 2 | ||
| Steering: clunk felt/noise heard from my steering column. steering gear and or front of the vehicle during braking/going up and down a driveway movement of my steering wheel rotation. my mother is a senior citizen and this will be the second time she will have to get her car fixed for this. once two years again and now. general motors chevy should have a recall for this. why does the owner have to pay..this should be recalled. steering shaft bar i do not remember what the dealer said.. he said it will cost $100 this time to be fixed. my mother is on a low income she cannot be replacing and getting this fixed every two years. thanks you regina clay *tr | |||
| 01/26/2005 | 1 | 02/14/2000 | |
| I purchased the 2000 chevrolet monte carlo new. after about 18 months the steering column had a rattling or clunking noise. i took it back to the dealer and he immediately knew what the problem was and replaced the intermediate steering shaft . that solved the problem. now at 45,000 miles the same problem is occuring again and the vehicle is out of warrantee. is this not a defect in the manufacturing of the vehicle? it is rarely driven except on trips. other people apparently experience the same problems. *ak | |||
| 02/09/2004 | 77000 | 3 | 01/01/2000 |
| I bought my 2000 chev monte carlo new in jan 2000. at approx 20000 miles i took it into the dealer because of 'rattling & clunking noise in steering column. the dealer determined that it was the 'intermediate shaft - it was fixed/replaced by the dealer at that time. at 37k miles - the same problem. again, the dealer replaced the intermediate shaft. now, at 77k miles - the same problem again. this time the dealer and gm will not pay for or cover the repair. while everyone admits that this is unusual - they say it is out of warranty. i believe that a failure of this part is a significant safety issue and should be investigated. according to a source at the dealer - the failure of this part is a common complaint, however, replacing this unit 3 times is not a common occurence. your file odi id # 10037817 make reference to the same issue as mine. i greatly appreciate your looking at this. thanks. *ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 12/15/2004 | 36000 | 1 | 03/07/2000 |
| The intermediate steering shaft was failing, noticable clunking feeling coming through the steering wheel when making turns at low speeds. dealership said there was no safety issue. the shaft was on back order(as if there have been many problems). *nm | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 05/30/2006 | 74000 | 2 | 08/25/2000 |
| Very hard turning especially when cold. loud wining noises when turning wheel. was unable to check fluid level due to pump being located under the rear of the engine compartment. was diagnosed as leaking hose leading to rack unit and pump failure. that was replaced in april 2004. car was just diagnosed with bad rack unit and pump again in may 2006. mileage at first incident was 52000, car now has 74000 with the same symptoms. $1800 est for repair that only lasts 22000 miles??? *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 05/30/2006 | 74000 | 2 | 08/25/2000 |
| Very hard turning especially when cold. loud wining noises when turning wheel. was unable to check fluid level due to pump being located under the rear of the engine compartment. was diagnosed as leaking hose leading to rack unit and pump failure. that was replaced in april 2004. car was just diagnosed with bad rack unit and pump again in may 2006. mileage at first incident was 52000, car now has 74000 with the same symptoms. $1800 est for repair that only lasts 22000 miles??? *jb | |||
| STEERING - LINKAGES | |||
| 09/08/2007 | 51000 | 1 | 08/15/2000 |
| Intermediate steering link replacement. *jb | |||
| STEERING - RACK AND PINION | |||
| 01/01/2005 | 0 | 2 | 04/10/2000 |
| Steering has had vibration in it since i purchased the car. now the steering won't steer unless the engine is accelarated. the engine keeps backfiring and cutting out. this is a 2000 monte carlo ss. this is the worst vehicle i have ever owned. i will never buy another gm product again. i am buying a toyota.*ak | |||
| 07/19/2003 | 53000 | 4 | |
| Consumer complained about rack and pinion steering. which had to be replaced at 53,000 miles and at 58,000 miles. currently, at 68,000 miles rack and pinion had to be replaced again. however, warranty expired. *ak | |||
| 80000 | 2 | ||
| The rack and pinion failed twice in one year, causing the driver to lose control of the vehicle. *ak | |||
| Steering wheel would make popping noise when turning. had take vehicle to dealership, mechanic replaced rack and pinion only. popping noise reappeared after driving for awhile. went back to dealer, and pinion was replaced again. next day, popping noise came back . consumer went back to dealer, and engine cradle was replaced. then, popping noise has reappeared. taking vehicle back again to dealer. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 05/30/2006 | 74000 | 2 | 08/25/2000 |
| Very hard turning especially when cold. loud wining noises when turning wheel. was unable to check fluid level due to pump being located under the rear of the engine compartment. was diagnosed as leaking hose leading to rack unit and pump failure. that was replaced in april 2004. car was just diagnosed with bad rack unit and pump again in may 2006. mileage at first incident was 52000, car now has 74000 with the same symptoms. $1800 est for repair that only lasts 22000 miles??? *jb | |||