Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2008 | 72000 | ||
| Turn signals only work some of the time and make a loud buzzing noise sometimes you can make them work by pushing the four way flashers but it is only a temporary fix.. i believe this is a serious safety issue and there should be a recall for this problem. there is also a clunking noise coming form the steering column/front end. | |||
| 02/10/2008 | 75000 | 1 | |
| I feel something in the steering wheel like a knocking noise. it happened about 2 weeks after i bought the car. you can feel it and hear it when i turn the wheel and even when i don't turn the wheel. *tr | |||
| 06/21/2009 | 110000 | 1 | |
| 2001 monte carlo ss failure of steering knuckle passenger side. replaced outer tie rod two times on second replacement noticed tie rod was loose in knuckle after looking closer i saw large crack in tierod hole that if separated completely the steering would have failed. had to replace steering knuckle and tierod again. was told that this happens very frequently with all models of gm cars with this same setup. mileage at failure was around 110,000 miles. *tr | |||
| 11/20/2008 | 100000 | ||
| Tl*the contact owns a 2001 chevrolet monte carlo. the contact stated that the steering shaft on the vehicle failed. the steering made a noise that the dealer was unable to duplicate. the dealer stated that the hub may have been affecting the steering. the hub was replaced at the cost of $3,000 at the contact's expense. the failure became louder and more frequent when making sharp turns. the dealer stated that the driver's side hub needed to be replaced for the second time within a year. they stated that the passenger side hub also failed. the dealer later determined that the steering shaft was the true cause of the failure. there was a recall issued by doorman products regarding the steering shaft, but it only pertained to aftermarket or replacement steering shafts. the contact was not the original owner of the vehicle and could not determine if the steering shaft was previously repaired. the failure and current mileages were less than 100,000. | |||
| 01/02/2005 | 35000 | 1 | |
| I have a 2001 monte carlo and have many issues. 1st i have been having a steering issue since 35,000 miles. i makes constant noise when steering and turning. had it fixed twice at my expense. once again started happening. i do not know if this is dangerous. 2nd gas gauge does not work. 3rd the heat/ac intermittent and i noticed when this does not work the panel where it tells you if you are going north, south etc. doesn't work either. also the driver side heated seat does not work anymore. please get back to me. *tr | |||
| 04/03/2007 | 37902 | 3 | 02/28/2001 |
| Tl*the contact owns a 2001 chevrolet monte carlo. the contact noticed that the steering column was extremely loose and he heard a grinding metal noise. he took the vehicle to a dealer on two occasions and they replaced and lubricated the steering shaft twice. one year later, the failure recurred with the steering shaft. the contact is in the process of having an identical repair made to the vehicle. the manufacturer did not assist. the failure mileage was 37,902 and current mileage was 49,000. updated 10-30-08 *bf updated 11/03/08. *jb | |||
| 02/10/2006 | 3 | 09/01/2001 | |
| I have had my 2001 monte carlo ls since september of 2001 i am the original owner. i started having problems with the intermediate steering shaft at about 20,000 mile at which time the dealer lubed it and the problem went away for awhile. the lube only lasted till about 48,000 miles at which time i had to take it back to the dealer and they did it again under what they call good will. at around 63,000 miles it was happening again at which time i decide to call general motors. i explained my problem to them even giving them their own bulletin number that called for replacement of the steering shaft that was provided to me by a gm technician. they could not find that in their database until i gave them the number then they told me there was a bulletin the superseded the bulletin i gave them which called for lubing the shaft. they had me take the car to the dealer for diagnosis which they told me the steering shaft needed to be lubed which is what i told gm on the phone. gm told me they where not going to cover the cost of the repair even know the same part failed 3 times in under 70,000 miles. the dealer quoted me 280.00 for the repair which i declined and they charged me for diagnosis of 75.00. i ended up buying the lube for 11.00 and doing it myself. i really think if gm is going to sell cars they should be responsible for faulty parts they are putting into vehicles knowingly costing consumers millions yearly. there are many technical bulletins on the steering shaft problems. i'm just going to put any date in for incident date because this seems to be a recurring problem. *jb | |||
| 12/19/2005 | 3 | ||
| The brake rotors on my 2001 monte carlo have had to be resurfaced twice and now need to be resurfaced a third time for becoming warped. the first time i had the brakes resurfaced was at 19,874 miles. the second time was at 40,644. i have 55,562 miles on my vehicle now and they need to be resurfaced again, but the vibrations haven't gotten that bad yet. associated with the vibrations from my rotors becoming warped, i experience a knocking feeling in the steering wheel. i took my car into my local chevy dealer at about 39,700 miles and described my problem to them. they told me that the brake rotors were warped and needed resurfacing and that the steering shaft had gone bad and needed replacing. i had them replace the steering shaft ($480 job) but not the brakes. i took my car to a local repair shop to resurface the rotors (less expensive than dealer cost). i am having the same symptoms of the steering shaft going bad again. i don't understand why chevrolet won't do something for its monte carlo customers. *jb | |||
| 12/18/2003 | 1 | ||
| Clunking noise when making a turn can also be felt through the steering column. the same thing can be felt at highway speeds.*ak | |||
| 11/22/2001 | 18000 | 1 | |
| While driving at highway speeds, vehicle tends to drift to either side causing very poor handling. flaws in the road causes the vehicle to wander all over the place. trying to have the problem fixed for 2 years now has completely exhausted me, yet the problem still exist. i hope and wish for something to happen resulting in repairs being made to my car, being that this is my first new car and i saved for years to purchase it. *la | |||
| 06/24/2002 | 4 | 08/01/2001 | |
| Vehicle taken to dealer for clunk in steering wheel , repair done and after completeing repair , vehicle no longer travels in straight line . vehicle weaves at all speeds , pulling to the right then darting to the left .dealer states no known repair for this defect. nlm | |||
| STEERING - COLUMN | |||
| 07/16/2007 | 29000 | 1 | 09/20/2000 |
| After complaining for 5 years to a dealer and car manufacturer about a clanking noise in the steering column, i brought the car to a private mechanic, who determined the car was dangerous, and the manufacturers knew there was a steering column defect in a lot of their cars, so they were quietly fixing the problem, but only when customers complained. i called the manufacturer and brought the car to a dealer again, and they said there was little or no defect. however, when i told them what my mechanic said they agreed there was a problem and the car was dangerous, steering could fail at any moment. then, they agreed to fix the problem at a large cost to myself. according to my private mechanic and various on-line resources this was a wide scale problem , and the manufacturers were trying to avoid negative publicity. in the process, they were putting the public at risk. there was a technical service bulletin that informed the mechanics how to fix this problem. however, i have chatted with various car owners online, who had this fix, and they said the problem still existed. *ak. | |||
| 07/21/2003 | 75 | 07/27/2001 | |
| Ongoing problems with the turn signals not working and a continuous noise coming from the steering column/front end. have had it to numerous mechanics and they cannot figure out the noise issue, ie its not a tie rod or a suspension issue. *jb | |||
| 10/01/2001 | 1 | 10/01/2001 | |
| Clunk felt and heard in steering colum. *nm | |||
| 06/25/2004 | 16562 | 2 | 02/17/2001 |
| Steering column vibration: at 16562 miles dealer found dry intermediate steering shaft and performed bulletin#01-02-32-001b(lubricated intermediate steering shaft).now at 33678 miles the problem is back.the fact that there is a service bulletin on this problem tells me that general motors is aware of this problems and as a result of searching this web sight i have found that i'm not the only one who has complained about this problem. this problem also is evident in the 2001 chevrolet impola which is almost mechanically identical to the 2001 chevrolet monte carlo.because this problem concerns the steering of the vehicle general motors should recall these cars and fix the problem before it causes injury or death.*ak | |||
| 03/27/2002 | 2 | 03/15/2001 | |
| Problem with the steering column in my 2001 monte carlo ss, want to know if others are having any problems. the problem started at 33,000 miles, my dealer removed the column, greased it and reinserted the old one, at 56,000 mi we are still experiencing the same problem and gm will not pay to fix it. *la | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 02/03/2003 | 19000 | 02/08/2001 | |
| The 2001 chevrolet monte carlo i purchased in february, 2001 has had serious and numerous defects since i purchased the car two years ago. the transmission, engine, caliphers, and breaks have each been repaired by the dealer at least twice. on feb.15, 2003, the key got stuck in the ignition of the car, and because the car was then out of warranty, i was forced to pay $406.00 for a repair of the vehicle. on february 20th, 2003, the car started leaking oil and the transmission jumps from the parking gear into drive whenever it is turned on. i am asking that the gm manufacturer. the compalints on this vehicle are ongoing. the date indicated below is only the date of the latest incident with this car. to repurchase the vehicle for the monthly payments and interest i have already paid | |||
| 06/26/2001 | 1 | ||
| Engine light came on, and the dealership could not determine a cause for problem. then, while backing up at approximately 5 mph, engine light came on, and steering control was lost. on-star representative stated that anti-theft device came on and caused the engine to shut off. *ak consumer had to use the emergency brake to stop vehicle on one occasion when the brakes failed. *slc | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 11/23/2002 | |||
| Consumer states that the gear shifter gets stuck, causing the vehicle idol high. please provide any additional information. ts | |||
| 11/23/2002 | |||
| Consumer states that the gear shifter gets stuck, causing the vehicle idol high. please provide any additional information. | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/08/2004 | 24046 | 6 | 01/28/2001 |
| Series of high cost repairs at my expense with no warranty: driver infomation center has always been wrong and inaccurate and unfixable; at 24446 miles, replaced front rotors at my expense (; ac at 30825 worked intermittenly and battery light indicator stayed on and serpentine belt worn out (replaced with after market brand ($90) that has lasted perfectly at almost 80,000 miles; engine coolant leak notice by chevrolet on july 2003 fixed on 7/30-03 at 58009miles; at 34607 vibration from intermid. steering shaft and bushing replaced ($60); vibration back at 75,000miles and they would not fix it; chev diagnosis on 7/8/04 for left rear wheel speed sensor needs left rear wheel hub assembly (abs brakes will not work and not fixed, $700) and turn signals work intermittenly (not fixed) and ac compressor leaking (not fixed, $900), and driver seat power seat heater defective (not fixed, $230). *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 08/19/2003 | 13 | 08/29/2001 | |
| Replaced power steering pump, r/r transmission, replaced alternator and low tire pressure. vehicle was damage while in service shop. *bf the vehicle had malfunctioning signal lights. the consumer stated that the engine was repaired for a coolant leak. the engine light came on. the steering wheel was set to the left. clock not set. windshield washer light came on. the consumer stated that the left finder was damaged as well as the console. the right bumper was damaged. the driver door shakes. a whinning noise is heard from the vehicle at highway speeds and while turning. the consumer witnessed the service dealer testing his vehicle and saw shifting foward very hard and back very hard tires screaching. smoke coming from the tires. the tail pipes were shaking as well as the rear end. the consumer stated that the time was used up on the vehicle onstar cell phone'; return true; onmouseout=window.status=''; return true;>cell phone'; return true; onmouseout=window.status=''; return true;>cell phone. the consumer stated that the headlights will not turn off. smoke came from the vents inside the vehicle. the consumer stated that something bumps the door while the vehicle is in motion. the steering wheel shakes when brakes are applied. *tc | |||
| 10/21/2004 | 75000 | 4 | |
| On 4 separate occasions vehicle suddenly stopped accelerating because transmission was slipping. vehicle was serviced 3 times, and is currently at the dealership for this problem. thus far, dealership installed an alternator/transmission/power steering pump, and switch for the lighting in an attempt to correct the failure.*ak | |||
| 03/08/2003 | 31000 | 3 | 04/01/2001 |
| Mileage 34000 popping noise heard when turning. found steering intermediate shaft not lubed well enough. removed shaft lubed. power steering pump seal leaking, seals out of round. trans 4th clutch shaft worn out. pwp sol shorting, replaced 4th clutch sahftm turbine shaft seals converter, overhauled transmission. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 09/25/2005 | 57500 | 1 | 10/10/2002 |
| Power steering failure. *nm | |||
| 07/22/2001 | 2 | 02/01/2001 | |
| Engine check light comes on but no codes show up, car engine quits after puting in gear(reverse). steering and brakes quit and emergency brake used to stop. *ak | |||
| STEERING - LINKAGES | |||
| 03/08/2003 | 31000 | 3 | 04/01/2001 |
| Mileage 34000 popping noise heard when turning. found steering intermediate shaft not lubed well enough. removed shaft lubed. power steering pump seal leaking, seals out of round. trans 4th clutch shaft worn out. pwp sol shorting, replaced 4th clutch sahftm turbine shaft seals converter, overhauled transmission. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/06/2004 | 1200 | 10 | 09/21/2001 |
| I purchased this car in 09/01 it has been a problem ever since. front end needed to be rebuilt at 1200 miles and then again at 2000 miles. air conditioner has been a constant problem (i was told i needed to park some place else) the manifold gaskets had to be replaced at 48000 miles and now the wiper switch has gone bad. the front end feels real bad, but they claim there is nothing wrong. just waiting for the front end to fall out from underneath the car on a hot, rainy, july morning. i'm going back to ford. oh yeah forgot, paint went bad 1 year after i bought it. gm says i drove through something. *jb | |||
| 07/02/2002 | |||
| There is a noise coming from steering wheel when driving. contacted dealer, and dealer clamied that problem was fixed. but, after a couple of months problem came back . then, the second time tie rod was replaced. a few weeks later , problem came back.*ak | |||
| 01/28/2002 | 1 | 05/02/2000 | |
| While driving, the rear trailer end tie rod broke, causing rod to cut into tire, which resulted in vehicle being noisy. *ak. also the front steering shaft began making nosie, but was repaired under warranty.*slc | |||
| STEERING - RACK AND PINION | |||
| 09/09/2005 | 1 | 10/15/2001 | |
| Took my 2001 monte carlo to the dealer for 50k checkup. dealer states that i need a new steering gear (rack & pinion). this part should last the life of the car. cost me $1200 to replace. promptly traded it in and will never buy gm again. *nm | |||
| 10/20/2000 | 4 | 10/01/2000 | |
| Vehicle wanders very bad,and there seems to be a problem with the rack and pinion. when cold steering wheel is going off center and the vehicle pulls very bad to the left. so far vehicle has had new engine cradle and new steering rack.problem is still there, dealer has not been helpfull at all. upon numerous other problems such as headlights flickering,and chirping noise under hood. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 01/28/2002 | 1 | 05/02/2000 | |
| While driving, the rear trailer end tie rod broke, causing rod to cut into tire, which resulted in vehicle being noisy. *ak. also the front steering shaft began making nosie, but was repaired under warranty.*slc | |||