Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 060235005 | 03/01/2006 | 10019832 | Key stuck in ignition, key will not return to off position, shifter button won't release in park position. *tt | 05/05/2006 | |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232007 | 11/01/2005 | 10018690 | Power steering moan or groan noise while driving. *jb | 01/10/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/02/2011 | 46500 | ||
| Clunking noise in front end felt through steering wheel when turning | |||
| 12/10/2009 | |||
| Concerns with loud clunk noise from front of vehicle turning maneuver / steering wheel rotation | |||
| 10/04/2006 | 7900 | ||
| Tl* the contact owns a 2004 chevrolet monte carlo. the contact stated that the vehicle steering wheel would exhibit an unusual clunking and popping noise. the vehicle was taken to the dealer who diagnosed a defective steering shaft that would need to be replaced. the manufacturer was contacted who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was repaired. the failure mileage was 7,900 and current mileage was 17,906. | |||
| 10/04/2006 | 7900 | ||
| Tl - the contact owns a 2004 chevrolet monte carlo. the contact stated that the vehicle steering wheel has a clunk and popping noise. the vehicle was taken to the dealer who diagnosed a defective steering shaft and needed to be replace. the manufacturer was contacted who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was repaired. the failure mileage was 7,900 and current mileage was 17,906. pm | |||
| 01/14/2011 | 40817 | ||
| Clunking noise in streering wheel.. local aaa repair center gave me a service bulletin lidting this as a problem with the steering intermediate shaft in various gm models since 2000. the above mentioned shaft was replaced and the clunking went away i have the replaced shaft gm's origional fix was a lube kit(which did not last) then they listed a new fix change the shaft. i would like to know if the nhtsa has reviewed this problem since this is a part in the steering wheel and problems were identified in the 2000 year models? why wasn't there a recall on this? | |||
| 09/28/2009 | 26083 | 3 | 06/01/2004 |
| Tl* the contact owns a 2004 chevrolet monte carlo ls. the steering shaft made a clanking noise when making a left turn. the steering shaft was replaced in year 2005 at 26,000, and then in year 2007 at 47,000. the vehicle identification number was excluded from recall # 08e063000 (intermediate steering). the manufacturer was notified, and she was advised that she would have to pay for the repairs to remedy the failure. the failure mileage was 72,000. updated 12/7/09 *cn updated 12/08/09.*jb | |||
| 11/15/2005 | 47000 | ||
| Tl* the contact owns a 2004 chevrolet monte carlo. intermittently while turning the steering column when driving she hears a clinging noise. the vehicle was taken to an authorized dealer on two separate occasions for the identical failures, and the steering shaft was replaced. the repairs did not remedy the failure. the vehicle identification number was excluded from recall campaign id numbers 08e063000 and 09e005000 (steering). the failure mileage was 47,000. the current mileage was 67,000. | |||
| 08/12/2008 | 16112 | 1 | |
| Today we were told that the right tie rod end needed to be replaced. yearly inspections are done on our car and this past year we have only put about 2500-3000 miles on it, total 16,200. we keep the car in the garage and in great condition. obviously we are a bit aggravated to be replacing any parts of a vehicle with such little miles. *tr | |||
| 07/09/2008 | 38230 | 1 | |
| It's concerning the noise that my front end makes whenever i make a turn or reverse. i searched this site and found an nhtsa item #618086, service bulletin # 01-02-32-001 that pretty much covers the issue with my car. what do i do about this and is it dangerous? *tr | |||
| STEERING - COLUMN | |||
| 05/01/2007 | 37000 | 1 | 03/03/2004 |
| Clunking noise from the steering column. service writer took the info & an hour later informed me that problem was fixed and i owed $108.00!!!! no communication, no estimate, no nothing but this charge, even though i have an extended warranty and gm knows about this problem. said they lubed a neoprene seal on the intermediate shaft of the steering column. *tr | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 04/11/2007 | 44000 | 1 | 05/11/2005 |
| I own a 2004 chevrolet monte carlo. i starting having steering problems. the steering felt loose and like metal grinding together. the bumping could be felt over in the passenger seat as well so it raised some concerns. after doing some online research i found it was the intermediate steering shaft. i am sure the company heard this complaint before. i found chevrolet's fix to first be a lube kit that would fix the problem for maybe 20,000 miles in which i purchased and had the dealer apply. was later told the problem was missing and defective sub frame welds. they also fixed the weld problem with super glue? im not exactly sure what the mechanic did while fixing mine, but i had to pay for it out of pocket with no clue how safe and how long this fix will work. paper just said intermediate replaced. and i purchaced the lube. it was a dealer's defect, and they were very aware of.it. ask any of their mechanics. yet no recall. *ak | |||