Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
06023200908/01/2007060232009A10022924Overview of steering system noises. *nj10/05/2007
05023200711/01/200510018690Power steering moan or groan noise while driving. *jb01/10/2006
01-02-32-00104/01/2008010232001O618086Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe04/03/2001
STEERING - COLUMN
07023500508/01/2007070235005C10022711Ei07162 - steering clunk noise felt, heard from steering column. (replace i-shaft) *nj updated on 09/24/07 *nj updated 10/5/07. *nj09/24/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/28/2012498501
 When exiting the expressway and turning left on to new road the power steering lost assist, almost hit wall on overpass, then lost assist 2 more times on low spees turns, bad steering rack at 49000 miles. *tr
11/28/201249850
 When exiting the expressway and turning left on to new road the power steering lost assist, almost hit wall on overpass, then lost assist 2 more times on low spees turns, bad steering rack at 49000 miles
01/12/201140000
 Power steering assist fails at slow speeds making parking difficult and turning the wheel while stopped difficult. steering wheel binds and is resistant when this happens, and is most most notable after vehicle is hot and has reached temperature. some clatter noise occurs when this happens. i did complain to the dealer in detail while under warranty, but was told that nothing was found. warranty has since expired , and i suspect that this problem either has no solution or would not be handled with a satisfactory outcome. i have read that others have experienced this type of failure with the 2007 monte carlo, prompting me to notify you that this may be a wide spread safety issue affecting this model vehicle.