Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
04E022000DURAKON INDUSTRIES, INC. E (Equipment)800003/31/2004MFRGENERAL MOTORS CORP.03/23/200403/30/2004
Defect SummaryAftermarket pickup truck over-the-rail bedliners manufactured for installation on 1999-2004 chevrolet silverado and gmc sierra pickup trucks. the toggle wing assembly used to attach the bedliner to the truck bed is not engaging fully in the stake pocket of the pickup truck.
Consequence SummaryThe bedliner can become detached from the pickup while it is motion, possibly endangering following motorists or pedestrians.
Corrective SummaryDurakon will issue a press release in attempt to notify customers that could have purchased the defective bedliner. if you purchased either a durakon allstar of patriot overrail bedliner since august 1, 2003, for 1999 to 2004 chevrolet silverado or gmc sierra trucks, or purchased one of these pickup trucks with either brand bedliner already installed, you should return to an authorized durakon dealer so that the bedliner can be inspected and, if necessary, repaired with a newly designed toggle wing fastening system, or if required, replaced with a new bedliner free of charge. please call the durakon hotline at 1-800-933-4200 to find the nearest authorized durakon dealer.
NotesThis recall only pertains to aftermarket overrail bedliners and has no relation to any original equipment installed on chevrolet silverado and gmc sierra pickup trucks by general motors.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
EQUIPMENT - ELECTRICAL
07E066000CEQUENT ELECTRICAL PRODUCTS E (Equipment)17509/05/2007MFRGENERAL MOTORS CORP.08/28/200708/29/2007
Defect SummaryCertain cequent 90 degree 7-way right angle adaptors sold by distributors in tow packages for aftermarket sales to tow 5th wheel rv travel trailers. due to incorrect wiring of the harness, the trailer lights may not operate properly.
Consequence SummaryIf the trailer lights are not working properly, a vehicle crash can occur.
Corrective SummaryAll of the defective tow packages are still at the distributor level and have not been sold to any consumers.
NotesThis recall only pertains to aftermarket cequent tow packages and has no relation to any original equipment installed on daimlerchrysler, gmc, or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04013900706/01/200410012175Loss of heating ventilation air conditioning. system mode and or temperature control. *eh02/16/2005
04013801008/01/200410011190Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt01/10/2005
308601/01/200410009509Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt10/04/2004
12029902/19/1999604333Customers may complain of coolant leaks, low coolant light 'on', overheating, no heat, no start, or odors emitted from the air conditioning system. *tt04/23/1999
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
0506200405/06/200410013211Flexible spare tire hoist tool. *eh04/12/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
503/19/1999
 Coat hook broken. *slc
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
05/01/2003311/22/2000
 The 4 wheel drive switch is going bad in my truck and i really never use the switch. has there been a recall , will chevy take care of this problem? also the pulley or compressor for the heating and air makes a noise when i use the air system in my truck. i own a 1999 chevy silverado z71, and i feel chevy should help me out and fix these problems. also the fog lights have never worked on the truck and daniels would not fix them for me. *jb
07/23/199906/01/1999
 Vibration in drivetrain at speeds less than 45mph. engine only runs 1,000-1,100 rpm's at speeds less than 45mph. transmission shifts into 3rd at approx. 20mph and 4th at approx. 30mph. engine feels like it is struggling at speeds less than 50mph. two different dealerships stated there was a problem, but said that everything was electronic and nothing could be adjusted. a/c is not cooling sufficiently. it only cools on full cool with re-circulation and fan on high. even then, air coming directly from center vent does not get below 48 degrees. i tested two other vehicles and both blew 40 and 42 degrees from center vent. two different dealerships admitted there was a problem, but stated there was no fix. driver-side outside mirror vibrates. dealer replaced twice and both manufacurer and dealer refuse to replace again. weather stripping along ouside bottom of both driver and passenger windows is defective. dealer and manufacturer both refused to correct problem because other stock units look the same.
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
05/22/2000507/12/1999
 1999 silverado brake system failed, when pressing the brakes they went to the floor. *ts the consumer experienced brake failure on 5 separate occasion. on 2 of the 5 occasions the consumer rear ended a vehicle and the last time the consumer was unable to stop the vehicle and subsequently crashed through a garage door. the consumer stated she was never notified of the recall investigation of the abs. the dealer did admit on the invoice there was a problem, however they refused to fix it. the cd player was not reading the cd's it would issue an error message. *jb
EQUIPMENT - MECHANICAL - CARRIER/RACK
05/04/2000104/21/1999
 The spare tire carrier broken. *mjs
07/14/1999
 Consumer was driving north on 495 and he noticed some noises. he looked and saw spare tire flying down the road. consumer avoided hitting two trucks .*ak
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
03/30/2000207/31/1999
 Without any indication, front end of vehicle locked up, causing consumer to lose control of vehicle. dealer was contacted, and stated that subframe needed to be replaced. *ak *nlm the front differential was torqued sideways and broken apart, causing the frame to have 2 breaks, this caused the front to lock up, also prior to this consumer complained of a delay between the forward and reverse, when a bump was felt when accelerating, consumer also heard a clunk noise, dealer drained and replaced the transfer case fluid twice. the engine sputters in 4 wheel low and there is a whine noise or pulley noise from the engine. the front seat arm rest fell off. the left front daytime lamp was full of water due to the assembly being improperly sealed at the factory. the brakes pulsated and pedal felt soft, dealer stated the right rear caliper was sticking and the front and rear rotors were corroded badly, causing the brake pads to wear. the electric brake was inoperable, dealer installed a new plug, the wiring harness was badly damaged. the power windows were inoperable. the left door creaks due to front door link being loose. consumer was informed that he was supposed to sign a waiver because of the plow being placed onto the extended cab, this was because the installation was not recommended, however the consumer was never informed of this until after the installation and the problems with the vehicle. *slc
104/01/1999
 Dealer installed wrong towing package. yh
 Under rated tow package. truck rated for towing up to 7200 lbs. tow package rated for towing up to 5000 lbs. tow package purchased from dealer & installed as orginal optional equipment. buckley notice discrepancy in towing capacity between truck & tow package after purchase. buckley called gm customer service number. they told him not to worry about rating on tow package. it's okay to use. he has not used it.
 Under rated tow package. truck rated for towing up to 7200 lbs. tow package rated for towing up to 5000 lbs. tow package purchased from dealer & install as orginal optional equipment. buckley noticed discrepancy in towing capacity between truck & tow package after purchase. buckley called gm customer service number. they told him not to worry about rating on tow package. it is okay to use. he has not used it.
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
1
 The throttle was sticking, the dealer informed the consumer that the problem with the throttle was a maintenance problem, the consumer searched the owners manual to see if such maintenance was indicated as, but it wasn't, the consumer feels this info should be included in the owners manual. nlm