Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 070232001 | 03/01/2007 | 10021450 | Reduced steering effort (diagnose/replace steering wheel position sensor). *kb | 04/27/2007 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 000235003 | 02/01/2007 | 000235003M | 10012089 | Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb | 02/11/2005 |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 01634A | 01/01/2004 | 10007276 | Supplement to 00-02-35-003d - clunking noise under hood and can be felt in the steering wheel. *tt | 06/09/2004 | |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| 201201 | 12/20/2001 | 629649 | Subject regarding steering clunk noise. *tt | 04/05/2002 | |
| 171201 | 12/17/2001 | 629629 | Subject regarding steering shaft clunk condition. *tt | 04/04/2002 | |
| 000235003G | 04/01/2005 | 000235003H | 628884 | Concerns that clunk noise can be heard coming from under the hood also felt in the steering wheel. *tt updated *eh gm administrative message. *tt | 03/21/2002 |
| 210900 | 09/21/2000 | 619055 | Subject regarding power steering system noise that requires replacement of the rack and pinion assembly on two-wheel drive models. *tt | 05/11/2001 | |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| 05001 | 01/10/2005 | 10013573 | Hydraulic pump driveshaft that can fracture resulting in an immediate loss of hydraulic power steering assist. message to chevrolet and gmc dealers about upcoming customer satisfaction program 05001. *tt | 04/21/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 040902 | 04/09/2002 | 636519 | Some 2500 hd and 1500 hd crew cab models may exhibit a steering column rattle or noise especially during low speed parking lot turning maneuvers. *tt | 11/09/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/2009 | 65000 | ||
| Tl- the contact owns a 2000 chevrolet silverado. the contact was driving 10 mph over a speed bump when a clunking noise was heard from the steering column. the vehicle was taken to a private mechanic where the mechanic confirmed that the intermediate steering shaft needed to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 67,000. kmj | |||
| 05/01/2009 | 65000 | ||
| Tl- the contact owns a 2000 chevrolet silverado. the contact was driving 10 mph over a speed bump when a klunking noise emitted from the steering column. the vehicle was taken to a private mechanic. the mechanic confirmed the intermediate steering shaft needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 65,000 and the current mileage was 67,000. rds | |||
| 01/01/1901 | 1 | ||
| Problems with steering, gas pedal sticks, speedometer rattles when it's cold, rear doors are hard to latch when it's cold, heating and ventilation system and lights blew out, speaker blewout.*mr cc: nhtsa | |||
| 27000 | 1 | 11/25/2000 | |
| The steering shaft broke while driving, which resulted in lost of power steering and brakes. *jb *nm | |||
| 12/10/2003 | 38000 | 20 | 10/26/2000 |
| Loss of power steering turning to the left after initial start up. | |||
| 07/11/2002 | 1 | 12/31/1999 | |
| At 45mph the power steering went out. this could have caused loss in steering. cause unknown. dealer notified.*ak consumer stated there is a broken shaft and a failed power steering pump. *jg | |||
| 11/25/2000 | 1 | 05/03/2000 | |
| Consumer states having problems with the steering midshaft component. nlm *tt | |||
| 08/01/1999 | 1 | 08/23/1999 | |
| Since first day it has been hard to stop, then, it got harder and harder, took vehicle to dealer in june of 2000, and they could not find cause. consumer stated it was also hard to steer . *ak | |||
| STEERING - COLUMN | |||
| 09/06/2004 | 57174 | 1 | |
| While driving, the consumer heard a loud clunking noise coming from the steering column. please provide more information. *jb | |||
| 06/10/2003 | 60000 | 6 | 05/12/2000 |
| Abs module bad, no antilock brakes, the abs light on dash is on constantly. dealer says part is $800 and only availaible at gm. same with fuel pump/sending unit, $350 only availiable gm, steering column knocks, both support cables on tailgate bad although recall coming too little too late, and the throttle body sticks are closed.*ak | |||
| 70000 | 1 | ||
| The truck experienced a failure in the steering column which only allowed the steering wheel to turn right. please provide further details. *jb | |||
| 06/01/2002 | 90000 | 1 | 03/01/2000 |
| Annoying steering noise inside vehicle at steering column only to the left at slow speeds. slower speed = louder noise.*jb | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 04/01/2005 | 86500 | 1 | 12/01/1999 |
| Dt: sitting still or at low speeds the steering will not turn left. it binds up turning left.*ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 08/11/2002 | |||
| While driving through a parking lot lost complete steering control of vehicle. took vehicle to dealer, and they stated that bolts that hold steering linkage to shaft of steering box broke. please provide any further information.*ak | |||
| While making right or left turns there was thumping vibration. mechanic stated there was a recall on lower steering shaft; however, consumer's vehicle was not included due to vin. *ak | |||
| 2 | 02/22/2000 | ||
| While traveling, to keep vehicle from pulling to right, consumer has to apply pressure to steering wheel and pull to left. dealer has been contacted. *ak consumer states that dealer replaced the gear box, however the steering was worse than ever, dealer then rotated front tires left to right, consumer has noticed improvement however there is still a light pull to the right. *slc | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 11/09/2003 | 33998 | 1 | 03/31/2000 |
| The vehicle's steering shaft broke. as a result the vehicle lost all power steering and brakes. please provide any additional information. *nlm power steering pump shaft broke which resulted in loss of steering and brakes.*mr | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 10/07/2004 | 5 | ||
| While steering consumer noticed a loud popping and grinding noise coming from the steering column. consumer took vehicle to the dealer for inspection, and mechanic determined that intermediate shaft needed to be replaced due to lack of dryness. but this vehicle was not on recall. *ak | |||
| 10/04/2004 | 30000 | 1 | 03/01/2002 |
| Continued knocking from steering column. truck was taking to dealer under warranty where the claimed that the noise was from the upper intermediate shaft lack of grease. they then greased the shaft which worked long enought to take the car out of warranty. now the knocking is back and gm now saids that the shaft they greased needs to be replaced with an updated one. all gm did was to rigged this steering shaft long enought to take it out of warranty. they now want several hundred dollars for repairs. also the engine in this truck knocks and pings like a diesel. i have to use premium gas and the knocking and pinging is getting worse. gm claims this noise is normal for this engine and brushed me off saying they could do nothing about it, its normal.*ak | |||
| 10/15/2001 | |||
| Both daytime running light bulb failed. throttle body pedal hard to push down/replaced, steering shaft noise/replaced, replaced washer fluid tank, replaced propeller shaft. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 1 | 04/05/2000 | ||
| Power steering and power brake pump failed while consumer was parking a large horse trailer. *mr ph | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 04/14/2006 | 83000 | 1 | 09/01/1999 |
| Dt*: the contact stated while traveling 30 mph the steering and brakes failed. the contact depressed the brake pedal with excessive force to stop the vehicle. it was taken to an independent repair shop who determined that the problem was due to a broke shaft in the power steering pump. the power steering pump was replaced. the dealership was alerted. updated 5/2/2006 - *nm | |||
| 06/15/2005 | 29000 | 1 | 03/15/2000 |
| Dt*: the contact stated while driving 50 mph the vehicle became difficult to steer. the vehicle was driven to the contact's residence where it was determined the power steering pump had failed. the power steering pump was replaced by the contact and the manufacturer was alerted. | |||
| 02/12/2006 | 74000 | 1 | 06/15/2004 |
| My vehicle became stuck in the snow. once i was able to get moving the power steering pump failed. besides not being able to steer the pump also assists the brakes. i was unable to stop the vehicle from rolling, without putting the vehicle in park. there is a current recall, # 05001, for the same model year vehicle but my vin number is not within the range.*jb | |||
| 01/22/2006 | 69322 | 2 | 03/01/2002 |
| While driving 2000, chevrolet, silverado and coming off the exit ramp from the highway vehicle lost power assist steering and brakes. this almost have an accident and r vehicle ran off the road. if there would have been a vehicle next to consumer's vehicle he would not have been able to avoid hitting it. when i got the truck back home and started inspecting it to see what happened. being a licensed technician i found that power steering pump failed. having access to repair information was able to find gmc recall 205010 concerning the failure of the power steering pump. when contacting taylor chevrolet and talking to mike in service department was told that the recall did not apply to this vehicle, and to contact gmc customer service. then i called gmc customer service and was told the same thing. this was the exact symptom that the recall stated, but they told me it did not apply to this vehicle. this failure could have caused a serious accident. someone should find out how many more trucks were driving with faulty power steering pumps before someone got killed.*ak | |||
| 05/19/2004 | 2 | 08/01/2003 | |
| Dt: contact states at low speeds when the brakes are applied the vehicle lurches forward. when going at faster speeds and the brakes are applied vehicle jerks. this happens especially during the winter. the service dealer stated it was the hubs. *ak consumer adds the recall to replace the steering pump has made the brakes fail constantly at low speed and has caused jerking at high speeds. *tt *sb | |||
| 03/06/2005 | 105728 | 1 | 06/16/2003 |
| I am the owner of a 2000 chevy silverado 2500 heavy duty truck (vin 1gcgk29u9ye257991). my truck recently became disabled due to a malfunction of the power steering pump during the course of normal operation. i was returning home from running errands when i realized i the truck was suddenly difficult to steer. i attempted to slow down and discovered that was difficult as well. i had no choice but to drive my vehicle home in this condition. i understand that there is currently a recall for certain trucks that contain similar or identical equipment. i have been in contact with customer service and was informed that my truck?s vin is not included in this recall. following the conversation with a gm representative, i conducted further research. from what i can ascertain, the trucks that are included in the recall have the same hydro-boost system that my truck has. i fail to understand why gm is excluding a truck from its recall that has the same equipment and same crippling malfunction of trucks that have been recalled. i strongly feel that further inquiry is required in this matter. please reply at your earliest possible convenience. i anticipate that your investigation will result in my vehicle being included in the recall. thank you for your attention to this matter.*ak | |||
| 08/27/2004 | 15000 | 1 | 08/24/2000 |
| While working on my property, i was driving up a hill in my backyard when my power steering went out while i was passing through the gate of my fence on my property causing me to impact the gate corner post. because i was in a turn exiting through the fence, i sustained a substantial dent to the left side of my truck bed and to the right passenger door. i jacked the front of the truck, the steering wheel moved freely, no damage to the front end. i called the nearest dealership which was a gmc dealer, they indicated that i probably had a power steering pump failure. i brought it in and they confirmed that the pump had failed. they had to replace the pump and flush the system, and had the drive belts replaced while they were working in the area. also had the dent on the left side repaired but did not repair the dent on the rh side due to the cost to do both sides.*ak | |||
| 09/02/2004 | 36000 | 3 | 10/21/2000 |
| The consumer took vehicle to dealer for brake inspection, and was informed that the rotors were completely rusted. the consumer contacted the manufacturer, and was told that warranty expired, and there was nothing they could do. also, the vehicle had only 37,000 miles since the brakes were serviced, and the rotors were completely destroyed. *ak the brake pads were worn and the front were severely blackened. the power brakes and the power steering pump failed. *sc | |||
| 01/27/2004 | 1 | 01/04/2000 | |
| The power steering pump broke while the consumer's wife was backing out of the driveway. *ph when the part was removed, the mechanic found that the input shaft had broken. the break happened at the weld. the weld was defective and the shaft showed signs of metal crystallization. *sc *jb | |||
| 02/19/2004 | 66002 | 1 | 04/17/2000 |
| The power steering pump failed which made the steering and the brakes extremely difficult to operate. *jb | |||
| 01/31/2004 | 30000 | 1 | |
| While turning right power steering and brakes failed. no impact reported. the dealer stated power steering pump malfunctioned. *ak | |||
| 08/30/2003 | 43056 | 1 | 10/31/2000 |
| When making a turn in any direction, the vehicle would lose it's power steering, power brakes, and cause the consumer to shift the vehicle into park in order to stop. *ak there was no warning. *scc the consumer stated the problem was determined to be the power steering pump. *jb | |||
| 07/13/2003 | 50000 | 2 | 08/28/1999 |
| Power assist went out on steering and brakes. *ak | |||
| 12/17/2002 | 0 | ||
| Consumer called complaining abut having problems with steering and brakes. also stated that while he was driving the vehicle at 35 to 45 mph and lost the power for the steering and at the same time the brakes. dealer was contacted and stated that the power steering pump broke with a consequence of loosing brake ability dealer fixed the problem under the vehicle warranty. ts | |||
| 05/12/2001 | 1 | ||
| While traveling at 5 mph power steering and power brakes went out at same time. dealership examined vehicle and determined that there was a broken shaft in power steering pump that caused a loss of these two power assisted systems. *ak conusmer states he was advised by dealership that this is a common problem with these types of vehicle's. *jb | |||
| 01/25/2001 | 2 | ||
| The power steering pump controls both the brakes & steering, when the pump goes out you loose both. this has happened twice. | |||
| 01/08/2001 | 10 | ||
| Power steering went out/transmission rebuilt/ tires were wearing unevenly/rear springs had to be reinstalled *ak the power steering pump failure resulted in a loss of power assist to brakes causing accident. there were no injuries but the passenger door caved in. *yh | |||
| 06/09/2000 | 05/18/2000 | ||
| While driving out of the driveway power steering pump shaft broke. driver was able to drive the truck to dealership. this could have caused damage to the truck or other people being hurt. power steering pump was replaced. *ak *ml | |||
| On 3-jan-2000, while making a u turn power steering shaft broke in half. had the vehicle towed to dealership. they replaced the entire power steering pump. on 10-jan-2000, driving down highway between 60-65mph, steering wheel would vibrate. took it to the dealer again, andjhe ordered 4 new tires, and had them put on. 3 tires had soft spots which were bad tires. they ordered 3 more tires and had them put on. the tire size p235/75r16. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/23/2005 | 54200 | 2 | 12/10/1999 |
| Lost power steering and power breaks while driving vehicle | |||
| 01/10/2005 | 27770 | 1 | 12/20/2000 |
| Was backing a trailer into a barn on level ground ,power steering and power brakes failed with no warning. repair has not been done yet. *jb | |||
| 03/23/2004 | 31800 | 1 | 12/29/2003 |
| I was backing out of my garage and my 2000 silverado 2500hd didn't steer and i couldn't steer it . there was power steering oil on my garage floor i have 31800 miles on the 6 liter engine. *nm | |||
| 08/01/2002 | 35000 | 50 | 08/01/2000 |
| Vehicle turns fine to the left. power steering fails every time you turn to the right. there is a whining noise inside the cab when you turn to the right.*ak | |||
| 01/31/2004 | 30000 | 3 | 12/28/1999 |
| This occurred on saturday, 1/31/04. vehicle make: 2500 chevrolet silverado, 3/4 ton, 6' bed, 6l engine description: i had to make a tight right hand turn from a gas station onto the main road in syracuse, new york as opposing traffic was coming at me. after i completed the turn and started to head south on the main four lane road i immediately found out that the power steering was quite rough. quite rough was not the word for it as there was no power steering! about a block from that point i had to brake and found out that there were no power assisted brakes on the vehicle. no idiot lights came on at all and this presented quite a serious problem especially with the snow plow attached. both the fluid in the master brake and power steering cylinders were right up to normal levels and the serpentine belt was relatively new and intact! trust me that i am not happy about this at all from a vehicle that has only 30,000 miles on it and has been plagued with various major problems throughout its somewhat youthful history including two (2) full brake jobs to date. i'm just thankful that no one was hurt including myself. i want this letter to be relayed to the chevrolet zone manager and i would like their input on the issues that have been presented. as a consumer there is no way that both the power steering and brakes should have gone at the same time, plus, the fact that there were no indications of a major problem from the message center or dashboard. there very easily could have been a different ending to this story especially with the type of winter weather and road conditions we have been having as of late here in upstate new york. *jb | |||
| 05/27/2003 | 26403 | 1 | 05/15/2001 |
| While driving the power steering fluid leaked which made the vehicle difficult to steer. the brake pedal also went to the floor and the brakes did not respond. the consumer believes the power steering failure caused the brakes to fail. *ak *cb *nlm | |||
| 07/11/2002 | 1 | 12/31/1999 | |
| At 45mph the power steering went out. this could have caused loss in steering. cause unknown. dealer notified.*ak consumer stated there is a broken shaft and a failed power steering pump. *jg | |||
| 05/12/2001 | 1 | ||
| While traveling at 5 mph power steering and power brakes went out at same time. dealership examined vehicle and determined that there was a broken shaft in power steering pump that caused a loss of these two power assisted systems. *ak conusmer states he was advised by dealership that this is a common problem with these types of vehicle's. *jb | |||
| 02/13/2001 | 1 | ||
| Was backing vehicle out of garage when something happened to power assist on steering. also, had no power brakes. everything had locked up. noticed steering fluid on garage floor. contacted dealership, and was informed by service manager vehicle will be towed.*ak dealer stated that consumer may have had foot on brake and went through safety zone on hydro booster cauing fluid to foam up and cause this problem. *slc | |||
| 01/08/2001 | 10 | ||
| Power steering went out/transmission rebuilt/ tires were wearing unevenly/rear springs had to be reinstalled *ak the power steering pump failure resulted in a loss of power assist to brakes causing accident. there were no injuries but the passenger door caved in. *yh | |||
| 12/07/2000 | 4 | 04/01/2000 | |
| Power steering stops functioning intermittently. wheel can only be turned with great effort when vehicle is sitting still. . can occur at any time but most often if vehicle is facing downhill. chevrolet say this is the nature of the beast and will not fix it. i lhad identical problems with a 98 truck and it was fixed by replacing the steering gear box with a heavy duty box from a 3/4 ton truck. *ak | |||
| 09/08/2000 | |||
| Driver had lost control of vehicle hit a telephone pole head-on with a 50-65 mph impact, and then drove into a field . upon impact, dual airbags did not deploy, but seatbelts were on at the time. as a result, passenger had cracked sternum,and driver had mild whiplash.please provide further information. *ak | |||
| 80 | 06/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 06/16/2000 | |||
| While driving on a slick road due to an earlier rain vehicle proceeded to go through a green light, and spun around at least twice. then, it stopped and went straight through the light. dealer was not contacted. please provide further information. *ak | |||
| 04/17/2000 | 1 | 04/01/2000 | |
| Power steering squeals when you turn to the left. this happens turning the wheel to the left from center, not when you hit the lock all the way to left. and, it only happens after the truck has warmed up. i have taken the truck back to the dealer and was told that this was the fifth one thay had seen with this problem. i was told that they could not repair the squealing and i would have to wait at least two months before gm would have a solution. i find this unacceptable. please contact gm and push for a solution sooner than that. thank you. *ak | |||
| STEERING - LINKAGES | |||
| 01/15/2002 | 25000 | 3 | 11/29/1999 |
| I own a 2000 chevy silverado. the upper intermediate steering shaft is defective and was replaced per service bulletin 00-02-35-003j in jan. 2002. problems with chatters and erratic steering performance have continued and gm states that they plan to correct the problem but never have. their recommendation is to grease the shaft...which only helps for a few thousand miles and then the chatter and erratic steering performance returns. it's a distraction which driving and in my opinion could result in an accident. i also question whether the current shaft is strong enough in the event of a rigorous steering maneuver. gm has dragged it's feet on this and it's time an outside agency looked into it and insisted that gm recall the vehicle and develop a permanent fix for this problem. such erratic performance in my opinion is a distraction that could contribute to an accident and the shaft could strip or fracture as well in certain situations according to certain mechanics i've talked with. *jb | |||
| 11/27/2001 | 1 | 01/01/2000 | |
| No summary. dt | |||
| 08/08/2000 | 01/01/2000 | ||
| The 2000 silverado has to be a blunder by general motors. the truck has bad tires, the engine has used oil since day one . the engine has a deep knocking noise in the lower part and a tapping noise in the upper part . the engine has a miss at idle and no matter how much diagnostic equipment you hook up to the truck you can't find the reason, but after checking i have found that all the 99 and 2000 silerado's with the 5.3 have had a strange miss/vibration. there are so many more problems that i can't explain them all within this comment section. . note the truck only has 8,592 miles. general motors has got a major problem with these trucks . gm trucks have really gone down hill .gm customers need to be able to get ahold of some upper level management to discuss their problems and address their concerns on timely manner. *ak (tiresize: p265/75r16)( dot number: tire size: p265/75r16 ) | |||
| 9999 | 11/01/1999 | ||
| Overall vehicle is a step back in time. many components of this improved truck fail to impress or even operate as they should, as mileage mounts more seems to go wrong this truck, truck goes back to dealer again next week but i am told there is nothing wrong or item has been fixed but problem is still there or returns shortly. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/18/2005 | 80270 | 1 | 01/27/2000 |
| I was backing out of the parking spot i had been all day at work and the passanger front wheel would not straighten out. i could not pull forward or backward, i was stuck in the center of the parking lot. then have it towed to a repair shop to have it looked at. the tie rod had stripped and come off. the repair person told me that the driver front also was stripped and would have soon failed as well. they were both replaced and the truck was aligned. this was an unexpected expense, there was no indication by myself or my husband that anything was loose or coming apart. i was one block away from getting on the interstate to go home. as i understand it i could have lost control of my truck had the tie rod failed while i was driving. | |||
| STEERING - RACK AND PINION | |||
| 1 | |||
| Consumer called complaining about having problems with rack and pinion bracket.*ak | |||
| 06/17/2002 | |||
| While vehicle was inside of the dealership being checked rack and pinion steering started leaking fluid from steering compartment.*ak | |||
| While driving 60-65 mph extreme vibration occurred within the steering wheel. dealer replaced the tires, which did not correct the problem. this problem occurred due to a malfunction within the rack and pinion assembly. please give any further details.*ak | |||
| 10/01/1999 | |||
| General motors notified me that the bushings in the lower control arm and the bushings in the rack and pinion needed to be replaced to correct a serious vibration problem . there is also a gm service bulletin containing this information. these two conponents are part of the steering. gm has informed me that they will not replace these bushings a the present time. having a defective steering assembly causes a safety problem for me and my family. any other required documentation i will be glad to provide. | |||
| STEERING - RACK AND PINION - RACK | |||
| 05/26/2000 | 1 | 03/01/2000 | |
| Power steering--steering rack assembly is somehow losing power steering fluid--no visible leaks...yet power steering reservoir is dry, needing almost a pint of fluid to fill to proper levels..on 5/26/2000 dealership replaced steering rack (complete assembly)..(truck was purchased new from the same dealership on 03/17/2000)...as defective and under warranty with only 3762 miles on odometer...on 06/06/2000, truck was again in shop to be checked (after a road trip of 3700 miles in 7 days) for power steering fluid leakage as it needed over 1/2 pint to fill power steering fluid reservoir...odometer mileage this date 7798...determination of problem has not been diagnosed as of close of business this date (06/06/2000). however, the service manager at (randy owens) at all star chevrolet in baton rouge, la stated that the steering rack (complete assembly) has been replaced twice on his personal new chevrolet truck, and that supposedly chevrolet is aware of this problem and is redesigning the steering components to correct. mr. owens also stated that this has been a problem that they have been seeing for some time now...several months...but that the only recourse is to r & r the steering rack.*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/06/2005 | 76000 | 2 | |
| I was in a head on collision and received a compound fracture to my right femur bone, 2 black eyes and fractured ribs due to the inactivation of the drivers and passenger airbag modules, also the steering wheel bent resembling an airplane wheel. my wife checked the internet after the incident and found there was a recall for the airbag module on the year of my 2000 chevrolet silverado truck. we were never notified of this before the incident, but are currently receiving updates today. do not understand why we were never notified of this. the truck is now in a storage yard and we are awaiting the response from the insurance adjustor. | |||
| 43000 | |||
| When driver turns the steering wheel, there is a grinding noise. the dealership indicated that there is an eternal leak in the gear box, and it needs to be replaced. please provide more details. ts | |||
| 01/01/1999 | |||
| Steering wheel makes a loud popping and cracking noise whenever has been driven. also, there is movement in streering wheel. dealer has replaced spring and column. please provide further details. *ak | |||
| 08/01/2000 | |||
| Rear doors do not close when cold temp; rear brakes lock on ice; steering column squeaks when turned. *ak | |||
| 04/02/2001 | 1 | 04/01/2000 | |
| Upper intermediate steering shaft failed, causing excessive play and clunking over bumps. steering wheel has excessive free play and clunks as if front shocks, ball joints, tie rods or other steering/suspension components are loose. dealer has inspected. *ak | |||
| 06/01/2000 | 1 | 06/01/2000 | |
| There is a sound coming from the steering column. it sounds as if something is loose in column. this occurs randomly, and more frequently during colder weather. *ak | |||
| 2 | 02/22/2000 | ||
| While traveling, to keep vehicle from pulling to right, consumer has to apply pressure to steering wheel and pull to left. dealer has been contacted. *ak consumer states that dealer replaced the gear box, however the steering was worse than ever, dealer then rotated front tires left to right, consumer has noticed improvement however there is still a light pull to the right. *slc | |||
| 11/01/1999 | |||
| Steering wheel shaking bad and light vibration in cab above 62+ m.p.h(took to dealer and have had tires balanced 3 times, dealer said no fix at this time, i should not be told this for paying $ 30,000 for the truck. ( light ticking noise coming from engine idle to 1000 r.p.m 's ) dealer said no worry but what is going to happen when it is out of warranty. | |||
| 07/15/2000 | 2 | 07/01/2000 | |
| I started hearing a sqeaking noise coming from the left front of truck when i turned, there was also a sqeaking noise from my clutch, my reverse lights stayed on and my brake lights worked only half the time and my brake fluid leaked. i brought the truck in the get it fix by champion chevrolet on mon july 31 @ 8:30 on thrusday i picked it up they had only put 2 miles on the truck i noticed the sound was worse in the steering only after driving 9 miles. i fear for my health and safety driving this trruck as now it sways back and forth and the sound is worse then it was when i droped the truck off on monday. what can i do ? i have not paid a payment yet but is due in 3 days. please help. | |||
| While driving and making a turn steering wheel locked up which may have caused a crash. once straightened out, vehicle wheel comes to normal position. dealer could not determine the cause. please provide further information. *ak | |||
| 05/27/2000 | 11/16/1999 | ||
| While driving 70 mph power steering shaft broke. driver was able to pull to the side of the road safely. truck was towed to the dealership. parts were ordered to correct the problem. *ak *ml | |||
| 05/07/2000 | 1 | ||
| When turning steering whell left or right it makes a squeaking noise. consumer feels that steering may lock up. *ak | |||
| On 3-jan-2000, while making a u turn power steering shaft broke in half. had the vehicle towed to dealership. they replaced the entire power steering pump. on 10-jan-2000, driving down highway between 60-65mph, steering wheel would vibrate. took it to the dealer again, andjhe ordered 4 new tires, and had them put on. 3 tires had soft spots which were bad tires. they ordered 3 more tires and had them put on. the tire size p235/75r16. *ak | |||
| 08/01/1999 | 1 | 08/01/1999 | |
| Dealer has worked to get the truck repaired by replacing front tires twice, aligning the front end. they have provided great service. the truck was delivered in disrepair from the factory. | |||