Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
04V129000 | GENERAL MOTORS CORP. | from 04/01/2000 to 10/31/2000 | V (Vehicle) | 3662211 | 09/18/2004 | ODI | GENERAL MOTORS CORP. | 03/17/2004 | 03/22/2004 | |||||||
Defect Summary | On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper. | |||||||||||||||
Consequence Summary | Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture. | |||||||||||||||
Corrective Summary | Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number. | |||||||||||||||
Notes | Gm recall no. 04007.customers can also contact the national highway traffic safety administration |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
---|---|---|---|---|---|
STRUCTURE | |||||
3128 | 01/01/2004 | 10009932 | All full size trucks pick up box sheet metal fracture/damage with aftermarket accessories installed. *sc | 11/02/2004 | |
010860001 | 05/01/2004 | 010860001A | 10008511 | Revised recommendations regarding paint for structural reaction injection molding (srim) composite box. *tt | 08/03/2004 |
300701 | 07/30/2001 | 625162 | Information regarding frontal wind noise condition. *yh | 11/19/2001 | |
STRUCTURE - BODY | |||||
610 | 10/01/2004 | 10015770 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. gm tech link. *tt | 08/11/2005 | |
3089 | 01/01/2004 | 10009518 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. *tt | 10/04/2004 | |
071503 | 07/15/2003 | 10003791 | Revised requirements for installing the running board. *tt | 10/31/2003 | |
030844011 | 07/01/2003 | 10002945 | Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt | 10/01/2003 | |
020849007 | 09/01/2002 | 10000072 | Center console lid hard to open or close. *tt | 02/12/2003 | |
010866014A | 02/01/2005 | 010866014B | 634819 | Pickup box sheet metal fracture / damage with aftermarket accessories installed. *tt | 10/09/2002 |
070102 | 01/07/2002 | 629670 | Some customers may comment that their bed cap or camper top does not fit on their new pickup with a composite box. *tt | 04/04/2002 | |
010866005 | 06/01/2001 | 623084 | Information regarding new pickup box reinforcement kits which are available for customers who may want to install a cross toolbox, side box, or a ladder rack system as an accessory. *tt | 10/26/2001 | |
230701 | 07/23/2001 | 621226 | Some customers may comment that the center console latch may stick or will not open. *tt | 09/12/2001 | |
STRUCTURE - BODY - DOOR | |||||
010864014A | 07/01/2002 | 010864014 | 634821 | Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt | 10/09/2002 |
010864015 | 10/01/2001 | 627471 | Information regarding front and rear side access door noise. *yh | 02/07/2002 | |
010864014 | 10/01/2001 | 627425 | Subject on door manual lock lever disengages from door trim panel. *yh | 02/07/2002 | |
160801 | 08/16/2001 | 625323 | Subject regarding new door check link. *jg | 11/19/2001 | |
060801 | 08/06/2001 | 625290 | Some vehicles may experience a sqeaking sound coming from the front doors while opening and closing. *slc | 11/19/2001 | |
301000 | 10/30/2000 | 616435 | Information on programming the door lock feature. *tt | 02/26/2001 | |
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
3464 | 10014808 | Door hinge replacement kit. *tt | 05/10/2005 | ||
010864015 | 10/01/2001 | 628505 | Subject regarding front and rear side door access door noise (replace door check link). *jg | 03/12/2002 | |
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
050602 | 05/06/2002 | 636609 | Some customers may comment about hood hinge wind noise . *tt | 11/10/2002 | |
STRUCTURE - BODY - TAILGATE | |||||
3227 | 10/04/2006 | 3227C | 10011755 | Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb | 01/31/2005 |
04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 |
Investigations
NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
---|---|---|---|---|---|---|
STRUCTURE - BODY - TAILGATE | ||||||
EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||
EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
---|---|---|---|
STRUCTURE - BODY | |||
1 | |||
The consumer found cracks on the side of the vehicle. *ph the day the vehicle was taken home purchase, the consumer found a chunk out of it in the several spots. there was paint chipping off. if something heavy was placed heavy was placed in the cab it could possibly break off. *sc | |||
1 | |||
While traveling at normal speed heard a noise, and suddenly the rear of the truck dropped. dealer stated that left rear axle housing cracked in half. *ak consumer experienced numerous problems and manufacturing defects including weak welding resulted in recurrent loosening of both bedsides, metal fatigue resulting in the shearing of axle housing, and general malfunction of factory assembled components resulting in misalignment of the bed of the vehicle and malfunction of the tailgate. also, vehicle seemed to loose power and road stability when turning right at low speed. due to the problems experienced by consumer, vehicle was taken to dealership for repairs and replacement of defective components. *la | |||
STRUCTURE - BODY - BUMPERS | |||
04/07/2001 | |||
Rear bumper assembly bubbled on top when involved in a low speed accident. wher econsumer was backing up at less than 5 mph, and another consumer was pulling out. manufacturer stated that bumper met or exceeded standards. consumer felt that damage would have been far more severe in event of a high speed impact, and was concerned about safety and effectiveness of bumper. please provide any additional information/attachments/photographs.*ak | |||
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
11/16/2004 | 43000 | 1 | |
The rear hatchback window will not close tightly. this would allow water to leak into the rear window of the vehicle. dealership was notified, but did not resolve the problem. *ak | |||
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
09/25/2004 | 37000 | 2 | 03/14/2001 |
2001 chevrolet silverado has broken tailgate straps and i was informed by gm to call my local dealer immediately and have them replaced. kool chevorlet of grand rapids would not honor this, and told me i would have to purchase them. when i asked what happens if it false off they said it was gmc problem .saftey is obviously not a concern here.i called to make a appointment like my gm documentstated and they stated that i would have to purchase the straps and stated they would still have to be replaced because they were defective.*ak | |||
STRUCTURE - BODY - TAILGATE | |||
12/15/2003 | 46000 | 1 | 01/17/2001 |
Left hand tailgate strap broke while tailgate was in a lowered position and i was sitting on tailagte. strap did not separate into two pieces, but a noticeable fold now exists in strap and at this location it feels like the strap has broken. upon strap failure, left hand lower tailgate attach point bent due to load being placed upon this structure.*ak | |||
55000 | 1 | ||
While loading fishing equipment and sleeping bags the tailgate assembly straps broke on both sides. consumer suffered minor injuries. *ak | |||
10/04/2003 | 1 | 04/26/2001 | |
Tailgate cable was rusting. consumer is concerned that the tailgate will collapse. *ak *ts *nlm | |||
09/30/2003 | 1 | ||
Tailgate cable snapped, causing the tailgate to collapse without warning. *ak | |||
04/25/2003 | 22000 | 1 | |
The tailgate cable broke. dealer notified. *jb | |||
03/18/2003 | |||
While driving and without prior warning the vehicles tailgate broke and caused the vehicle to sway from left to right. please provide any additional information. dealer is aware of the problem. *nlm | |||
02/10/2003 | 1 | ||
The tailgate fell off the vehicle.*jb | |||
09/28/2002 | 1 | 03/01/2001 | |
The consumer states that when they unhooked the tail gate, the straps had broken. this is a common problem. nlm the tailgate straps are covered with plastic. moisture gets behind the plastic cover and holds it to the cable to rust. the plastic on the straps should be sealed at both ends, preventing rust to form inside. the technician found that the tailgate cables are defective-replaced cables. *scc | |||
06/15/2002 | 1 | ||
While 2 persons were sitting on open tailgate, tailgate assembly broke on both sides, and both persons suffered minor injuries.*ak *yh | |||
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
10/01/2004 | 1 | ||
Consumer took the vehicle to dealer for the repair recall 04v129000 repairs concerning tailgate support cable. consumer stated that dealer replaced the parts with other defective parts. *ak | |||
07/20/2004 | 69000 | 2 | 11/06/2000 |
I received a safety recall notice from general motors in april 2004 indicating the tailgate cables on a 2001 chevrolet silverado i purchased were defective and would be replace when new ones become available. both cables without warning in july 2004 while i was sitting on the tailgate. luckily, i was not injured. but the potential for injury exists. i did fall to the ground. the cables were replaced by gm free of charge with the same style. i have contacted gm recently (feb. 8 & 9, 2005) about the permanent replacement cables. they have informed me this vehicle is not part of the recall to replace the cables even though mine have failed before and i received a recall notice. *jb | |||
12/29/2004 | 50000 | 1 | |
While loading items onto the vehicle the tailgate strap cables broke without warning. as a owner fell on the ground and suffered from back and knee injuries. please provide additional information. *nm | |||
12/01/2004 | 14000 | 1 | |
The tailgate cables failed constantly. the tailgate straps broke and bent the hinges. both hinges were replaced and a new tailgate was installed. *bf the left rear tail gate broke. the tail gate fell on the bumper and bent both hinges on the right side scratching the tail gate. the plastic seal leaked. the cable was rusted. the right strap had too much slack and was not holding any weight on the tail gate. *sc *jb | |||
10/05/2004 | 1 | ||
While driving strap to the tailgate sheared off. consumer noticed that while the vehicle was parked the tailgate, cables, and tools were removed from the vehicle. driver took vehicle to dealer, and mechanic determined that the tailgate and cables will not be replaced due to a manufacturing decision. *ak | |||
09/12/2003 | 1 | ||
While loading equipmenttailgate dropped unexpectedly. vehicle was taken to the dealer for inspection, and mechanic determined that tailgate cables broke, and needed to be replaced. *ak | |||
08/29/2004 | 110000 | 1 | 07/27/2001 |
The cable to the tailgate broke while loading. dealer was notified. dealer informed consumer that this vehicle was not covered under the recall due to vin. *ak | |||
08/14/2004 | 33000 | 1 | |
2001 chevy truck strap holding tailgate failed in center of cable throwing me to ground. *jb | |||
05/01/2004 | 32362 | 1 | 04/08/2001 |
While loading the vehicle both cables of the tailgate broke at the same time. consumer fell off and broke his ankle. dealer notified. *ak *nm | |||
01/01/2004 | 40000 | 1 | |
When loading the truck tailgate straps broke. as a result, consumer fell to the ground, and sustained neck and back injuries. *ak | |||
03/30/2004 | 2 | 07/21/2001 | |
I was standing on the tailgate and unloading a box from the bed of my truck when both cables holding the tailgate snapped. *la | |||
03/23/2004 | 53123 | 1 | |
The tailgate support broke on our 2001 z71 chevrolet silverado,two days later the second one broke . this vehicle is driven and used by my wife, there is no excessive loading or pressure on the tail gate while open. both cables are rusted thru and fractured in the same manner. the vehicle is never operated with the tail gate open.*ak | |||
03/28/2004 | 84000 | 1 | |
Tailgate support cables rusted through completely. a recall was issued, however this vehicle wa snot included in the recall due to vin. *ak | |||
03/20/2004 | 2 | ||
My 2001 chevrolet silverado 1500 tailgate cables snapped while loading cargo last night. i see that this is a common occurrence- is there a recall yet for this dangerous defect? *jb | |||
03/16/2004 | 60000 | 1 | |
While driving, my tailgate took it upon itself to leap off the back of the vehicle nearly hitting a vehicle driving next to me, as it swung around the side by the only remaining cable and causing a sudden braking action from the vehicle immediately behind me which almost caused it get rear ended by the 4x4 behind it. *jb | |||
03/14/2004 | 50000 | 1 | |
Tailgate straps broke. as a result, driver was knocked to the ground, and sustained back and leg injuries. *ak | |||
2 | 08/01/2001 | ||
While driving tailgate cables snapped. this caused the tailgate to come, crashing down. consumer was able to keep control of vehicle. also when starting the vehicle there was a severe engine knock. *ak | |||
03/11/2004 | 1 | ||
While driving 50 mph a loud noise was heard coming from the rear. consumer was able to maintain control of the truck and pull over. consumer noticed that tailgate cable snapped in half. consumer was able to pick up the cables and place them in the back of the vehicle. consumer was able to drive the vehicle to dealer for inspection, and mechanic informed consumer this vehicle was not covered under the recall. *ak | |||
1 | |||
Consumer was loading a four wheeler onto the back of pickup. without any indication the arms that attached the tailgate to the truck broke. the four wheeler flipped over the tailgate and dropped.*ak | |||
02/28/2004 | 41175 | 1 | 08/23/2000 |
The left tail gate cable on my 2001 chevrolet 2500 silverado short bed snapped dropping the left side of the tail gate onto the bumper. the tail gate was down at the time with dry wall entending onto the tail gate. the break appeared to be where the cable bends when the tail gate is closed.*ak | |||
09/20/2003 | 36000 | 1 | 10/01/2002 |
While loading equipment, the tailgate cable broke and collapsed 3 to 4 inches, throwing the driver to the ground. the consumer sustained a sprained shoulder. *ak *jb | |||
09/24/2003 | 1 | 01/24/2001 | |
I have had my 2001 chevrolet silverado in the dealer twice because of the tailgate opening unexpectedly. a few months ago i opened the tailgate and it slipped out of my hands and both cables broke off at the same time. i feel for a vehicle only a couple of years old the cables should not have rusted out like that. the dealer tells me to oil the handle hardware every couple months to stop the problem with the tailgate. i've had trucks before and never had to oil the handle like the dealer is telling me to do. i read the article in the paper about the tailgates and thought i should say something too. i can see where the tailgates could fall off with the problem with the hinge and the cables. to this day i still have to double check the tailgate by popping it with the palm of my hands to make sure it's secure.*ak | |||
02/24/2004 | 72000 | 1 | |
While driving tailgate fell off. consumer contacted dealership, and technician determined strap attachments needed to be replaced. *ak | |||
06/01/2003 | 1 | 09/01/2002 | |
Tailgate cables. one has broken and the other is almost broken through. dealer will not replace cables. the truck is kept in a garage out of the weather. the truck is only a 2001.*ak | |||
01/15/2004 | 2 | 11/01/2003 | |
Both tailgate cables snapped. *ak | |||
01/09/2004 | 1 | ||
Tailgate cables one has broken and the other has a rust spot.*ak | |||
10/06/2003 | 20000 | 2 | 07/05/2001 |
Both tailgate straps on my 2001 chevrolet silverado 2500hd broke simultaneously when i dropped the tailgate as i was opening it. | |||
11/20/2003 | 1 | ||
Owner was opening tailgate when the tailgate started to slip and both cables snapped - no injury or tailgate separation occurred. odi engineering contacted the owner who provided the above summary: this updated information differed from the original information which was recorded in error. *ak | |||
11/02/2003 | 72350 | 2 | 09/25/2001 |
Tailgate cables failed when gate lowered. dealer claimed not covered as vehicle is out of warranty. *ak | |||
10/20/2003 | 50000 | 1 | 11/14/2001 |
I have a 2001 chevy silverado and have had to replace both cables that support the tailgate. this is a dangerous situation as one broke while i was standing on the tailgate. *la | |||
08/16/2003 | 31000 | 1 | 08/16/2003 |
I had just bought my truck used at a dealer here in minnesota. i went to my wife's parents to show them the truck. when i opened the tailgate and went to rest it on the straps, all of the sudden they both broke and my tailgate slammed into the bumper. the dealer was able to fix tailgate, and the straps were replaced, but i am now very scared to use it because of what happened. what if i was loading something heavy when this happened. there was no weight on my tailgate and they broke, it looked like a corrosion problem that caused the weakness. this problem is very bad, it should be corrected before someone ges hurt!!!*ak | |||
10/18/2003 | 48500 | 1 | 09/01/2000 |
I own a 2001 chevrolet silverado. both tailgate cables snapped. this could have been very dangerous if i were loading equipment into the truck when this happened.*ak | |||
10/20/2003 | 34250 | 1 | |
The left tailgate cable on my 2001 cheverolet silverado 2500 hd broke a couple of days ago. fortunately the right held and no serious injury ocurred. however both had to be replaced because of rust inside the protective sleeves had eaten away the metal. this problem is concealed by the protective cover over the steel cable.*ak | |||
05/29/2003 | 31562 | 1 | 02/24/2001 |
Both straps on the tailgate of my 2001 silverado pickup broke. i was standing on the back of the tailgate loading a 13 hp lawn mower into the back of the truck using ramps and right side strap broke, and the left broke within one second of the right breaking. according to the dealer it is under warranty. however, this seems to be a problem with these vehicles. the local dealer says they change at least one set a day on pickups. gmc knows this is a problem and no recall has been issued.*ak | |||
1 | |||
The tail gate cables rusted through, which caused the tail gate to have no support. *jb | |||
1 | |||
Tailgate was in down position when both tailgate straps broke. *ak *nlm | |||
STRUCTURE - FRAME AND MEMBERS | |||
1 | 02/17/2001 | ||
While getting inspected, the technician found that the frame cross member was loose. *scc |