Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 0502118002 | 02/01/2005 | 10017450 | Diagnostic trouble code c0455, service rear wheel steering, system jumps from 4-wheel steer to 2-wheel steer. *tt | 11/08/2005 | |
| 03102005 | 03/10/2005 | 10014845 | Steering gear whistle noise on turns. *eh | 05/10/2005 | |
| 0502118001 | 01/01/2005 | 10013457 | Quadrasteer intermittent service 4-wheel steer message. *tt | 04/19/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 000235003 | 02/01/2007 | 000235003M | 10012089 | Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb | 02/11/2005 |
| 3057 | 3057D | 10011757 | Service 4 wheel steer message with diagnostic trouble code c0455. *eh | 01/31/2005 | |
| 000235003E | 08/01/2004 | 000235003F | 10011223 | Clunking noise under hood and can be felt in steering wheel. this bulletin replaces previous bulletin 00-02-35-003e. *tt | 01/11/2005 |
| 3057 | 01/01/2004 | 10009658 | Intermittent concern of the service 4 wheel steer message being displayed on the dic. *tt | 10/14/2004 | |
| 11252002 | 11/25/2002 | 10008610 | Vehicle will not start caused by the steering wheel position sensor. *tt | 08/10/2004 | |
| 01634A | 01/01/2004 | 10007276 | Supplement to 00-02-35-003d - clunking noise under hood and can be felt in the steering wheel. *tt | 06/09/2004 | |
| 01634 | 01/01/2004 | 10007231 | Intermediate steering shaft service kit. service vme. *tt | 06/04/2004 | |
| 01897 | 01/01/2004 | 10006428 | Lack of steering assist or shudder during parking lot type maneuvers. *mr | 05/03/2004 | |
| 01736 | 01/01/2004 | 10006353 | Service 4 wheel steer message with diagnostic trouble code (dtc) c0455. sit bulletin 1459978. *tt | 04/29/2004 | |
| 00537C | 01/01/2004 | 00537B | 10005488 | Quadrasteer parts restriction. available parts. service vme. sit bulletin 1403216. *tt | 03/01/2004 |
| 01567 | 01/01/2004 | 10005407 | Quadrasteer service update. sit bulletin 1411394. *tt | 02/25/2004 | |
| 000235003C | 04/01/2004 | 000235003D | 10004716 | Clunking noise under hood and can be felt in the steering wheel. *tt | 01/02/2004 |
| 000235003B | 01/01/2003 | 000235003A | 10000950 | Clunking noise under hood and can be felt in the steering wheel. *tt | 04/04/2003 |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 01863 | 01/01/2004 | 10006616 | Lack of steering assist when stopped or during parking lot type maneuvers. *mr | 05/07/2004 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 00823A | 01/01/2004 | 10007973 | Power steering fluid leaking at hydraulic brake booster. *tt | 07/19/2004 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 050232008 | 07/01/2007 | 050232008B | 10022671 | Gear box power steering pump, p/s performance concerns. *nj | 09/19/2007 |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 3386 | 3386C | 10013533 | Lack of steering assist or shudder during parking lot type maneuvers. *tt | 04/21/2005 | |
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||||
| 3499 | 3499A | 10014899 | Steering idler arm inspection procedure. *tt | 05/11/2005 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| EA04012 | GENERAL MOTORS CORP. | 04/30/2004 | 02/28/2005 | HYDRAULIC PUMP FAILRES | 05V005000 | |
| Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/13/2011 | 120000 | ||
| Tl* the contact owns a 2003 chevrolet silverado. the contact stated that the steering wheel was very hard to turn to the left. the vehicle was taken to the dealer where the contact was told that the steering box had to be replaced. the dealer stated that the manufacturer revised the steering box because of the failures, but did not issue a recall. the vin was not available. the failure mileage was 120,000 and the current mileage was 122,000. | |||
| 12/13/2011 | 120000 | ||
| Tl- the contact owns a 2003 chevrolet silverado. the contact stated that the steering wheel was very hard to turn to the left. the vehicle was taken to the dealer where the contact was told that the steering box had to be replaced. the dealer stated that the manufacturer revised the steering box because of the failures, but did not issue a recall. the vin was not available. the failure mileage was 120,000 and the current mileage was 122,000. kmj | |||
| 12/13/2011 | 120000 | ||
| Tl- the contact owns a 2003 chevrolet silverado. the contact stated that the steering wheel was very hard to turn to the left. the vehicle was taken to the dealer and the contact was told that the steering box had to be replaced. the dealer stated the manufacturer revised the steering box because of the failures, but did not issue a recall. the vin was not available. the failure mileage was 120,000 and the current mileage was 122,000. kmj | |||
| 06/19/2007 | 58351 | 1 | |
| Had fuel in oil new injectors replaced and 5000 miles later had to replace fuel injector pump leaking on bottom. now truck lose fuel from filter and has to be hand pumped to start truck can sat for days and be ok or may sat for just couple hours lose fuel pressure. have also had to have steering pump replaced. *tr | |||
| 09/01/2008 | 49500 | 1 | 10/01/2007 |
| Tl*the contact owns a 2003 chevrolet silverado. while driving 5-10 mph, the steering wheel locked during left and right turns. the contact took the vehicle to the dealer and they stated that the power steering pump failed and needed to be replaced at the cost of $350. the power steering pump was replaced, but the failure persisted. the dealer then stated that the cause of the failure was the power steering box; however, it has not yet been replaced. the manufacturer is waiting for a diagnostic from the dealer to determine the true cause of the failure. the current mileage was 50,000 and failure mileage was 49,500. updated 10/03/08 *bf the power steering failed at parking lot speeds, the front wheels would not turn until vehicle speed was increased. updated 10/07/08. *jb | |||
| 03/05/2007 | 1 | ||
| We have a 2003 chevy silverado with 58,000 miles. there is a loud clunking sound coming from the steering shaft. when i asked about it i was told it could be greased but the noise would return. my son is an auto salesman and has talked to other people who have the same problem or have had the steering shaft replaced. should not the dealer or gm in particular be responsible for this repair. *tr | |||
| 01/01/1901 | 1 | ||
| 2003 chevy silverado and tahoe with defective steering shaft. consumer states that when they replace the steering shaft it only lasts a few thousand miles. consumer states that the vehicle will not pass inspection. *kb | |||
| 10/28/2007 | 20400 | 1 | 02/15/2006 |
| Clunking noise in steering wheel/column. gm flaw in intermediate shaft, that sould be recalled. *tr | |||
| 11/04/2005 | 21000 | 3 | 10/19/2005 |
| On 25500hd silverado, steering has to much free play and is sloppy. steering also wanders. had alignment done 3 time within 2 month period, and steering shaft replacement per bulletin - did not correct situation. still wonders to left. not safe when hauling a trailer or not. to date this has not been corrected properly. *jb | |||
| 03/29/2006 | 15000 | 1 | |
| Dt*: the contact stated while driving in normal conditions, the steering makes a rattle noise. the vehicle was taken to the dealer several times for inspection, but the problem can not be duplicated or resolved. | |||
| 03/27/2006 | 14301 | 4 | 03/03/2003 |
| Dt*: the contact stated while driving 10 mph and below, the steering allowed too much play and maneuvered loosely. the vehicle was taken to the dealer who replaced the steering shaft. however, the problem still exists. the rack and pinion had a slight leak. the consumer has had numerous components replaced on the vehicle such as wheel bearings, ball joints, tie rod ends, control arms, steering gear, shocks, steering linkages, coils springs, wheel hubs steering column and the power steering gear. the intermediate shaft was replaced three times and lubricated the last time. the consumer was told the steering design was flawed, which contains a looseness that can't seem to be corrected. the transmission hesitated at times. the dealer stated the clutches were burnt and glazed. the tires were exhibiting premature wear. updated 08/02/06. *jb updated 04/16/08 | |||
| 02/24/2006 | 36500 | 6 | 07/01/2003 |
| Dt*: the contact stated intermittently, when the outside conditions are cold the steering is stiff. this occurs at any speed. the problem is worse when the brake pedal is depressed and turning the steering wheel. the dealership replaced the valve in the power steering. this has not corrected the problem. there is a technical service bulletin, #10013533, regarding this, but no repair available. the water pump gasket was replaced. the transfer case bearings were replaced. updated 03/22/06. *jb | |||
| 02/16/2006 | 10003 | 1 | 11/21/2002 |
| Dt*: the contact stated while driving at 5mph, a popping noise was heard in the steering. the vehicle had 21,000 miles at the time of incident. the vehicle was taken to the dealer for inspection. the dealer discovered the steering shaft was fractured and broken. the dealer made all necessary repairs. however, the steering shaft was previously replaced at 10,000 miles. the vehicle is occasionally driven and only on paved roads. | |||
| 02/01/2005 | 25000 | 2 | 07/16/2003 |
| Dt*: the contact stated while driving there was a knocking sound in the steering wheel. this occurred while turning left and right on normal road conditions and during normal steering. the vehicle was taken to the dealership for inspection. upon inspection, the dealership replaced the steering shaft which remedied the problem. the manufacturer was alerted. updated 03/03/06. *jb | |||
| 02/07/2006 | 2000 | 4 | 09/10/2003 |
| Dt*: the contact stated since purchase, every several thousand miles, there is excessive play in the steering wheel. the dealership has replaced the intermediate steering shaft 4 times, but this has not repaired the problem. updated 3/17/2006 - *nm | |||
| 12/07/2005 | 3000 | 1 | 10/12/2002 |
| When turning vehicle at slow speed, clunking heard and felt through steering wheel. gm dealer immediately identified problem as defective intermediate steering shaft. there is a huge number of complaints about this. if the shaft fails, would the vehicle experience loss of steering? why is this not a safety item necessitating a recall? *nm | |||
| 11/20/2005 | 13000 | 2 | 08/08/2003 |
| Knocking feeling through steering wheel and floor while turning and on bumps as if something is loose. steering shaft replaced at 13k miles, but problem still existed. now vehicle has 17600 miles and problem is getting worse. dealer refuses to attempt any repair. *jb | |||
| 06/21/2004 | 41619 | 2 | 06/01/2003 |
| Dt: 2003 chevrolet silverado. the consumer stated the steering was popping. this would occur when vehicle would hit a little bump or turn the steering wheel to the right or left. the consumer took the vehicle to the dealer at 20,000 miles, and they replaced the steering shaft on june 21, 2004. the vehicle started doing it again about two weeks ago at approximately 41,000 miles. the consumer wads going to call and make an appointment to take it in again. *ak updated 12/7/2005. *nm | |||
| 09/07/2005 | 46300 | 2 | 03/16/2003 |
| Looseness in front end steering. clunking and wobble in front end felt through steering wheel. repeat occurrence. first time require removal and replacement of steering intermediate shaft replacement pn 88963611. first occurrence happened at 28162 miles, second occurrence happened at approx 46,000 miles. probable design flaw. *jb | |||
| 07/26/2005 | 24000 | 1 | 04/15/2003 |
| Dt: contact heard a loud clanking noise in the steering column for about a period of 2 years. he heard the noise when turning the steering wheel while going over a bump. it has gotten progressively worse. dealership tried to put a lube kit in it, and it did not help it. the dealer ordered a knuckle assembly and replaced it. roughly 10,000 miles later it started to make the noise again. on 7-26 he noticed that when turning off the car the steering wheel was not locking. it occurred at any speed. *ak | |||
| 07/18/2005 | 10000 | 1 | 10/09/2002 |
| Dt:contact stated the braking system was defective. the pedal went down very far and was spongy. it took a long time for the truck to stop. the consumer stated pumping the pedal did not help. contact bought vehicle new and was having this problem somewhat since he purchased it, but did not realize it was so bad until he drove other vehicles. this happens at any speed. the dealer said it was operating as designed. *ak the consumer stated the abs light came on. when the consumer drove 45 mph down a gravel road, and applied the brakes, there was no abs function and the wheels did not lock. although the truck did eventually stop, it took a great distance to do so. the steering shaft was replaced. *jb | |||
| 03/21/2005 | 18000 | 1 | |
| Vehicle shifts hard and makes clunking sound in all gears. the transmission is constantly slipping between first and second gears and slams into second gear. also having intermittent issues with truck slipping in first gear from a dead stop. there is a constant knocking feeling in the steering wheel when going over bumps and turning. dealer claims nothing is wrong. i have been a loyal gm customer for years and am extremely dissatisfied.*ak | |||
| 01/10/2005 | 70000 | 3 | |
| When turning in either direction a grinding noise from the drive shaft was produced. the dealer has replaced the steering shaft, however the problem still exist. please provide additional information. *jb | |||
| 05/11/2004 | 5000 | 1 | 07/16/2003 |
| The steering shaft was defective. the vehicle was serviced three times. the dealer ordered the part, and it has been several months, but the parts were still not available. *ak there was a popping and cracking sound. the consumer was informed that the problem was with the upper intermediate shaft. *sc the part was finally replaced. *jb | |||
| 11/15/2004 | 10000 | 1 | |
| Defective seal in steering mechanism. ( in the intermediate steering shaft ) a repair kit is offered but is only temporary fix. was informed by dealer that this is common and may have to be repeated every 15 to 20,000 miles at owners cost. not covered by warranty. *ak | |||
| 10/18/2004 | 14000 | 1 | |
| While turning the steering wheel in either direction a grinding noise was heard. the dealer stated the part was not available. please provide additional information. *jb | |||
| 10/14/2002 | 1 | 1000 | 10/13/2002 |
| Knock in front end, felt in steering wheel at low speeds, normally when turning. serviced every three thousand miles (documented), and i asked the shop forman/managers about the problem since early 2003 when it was first noticed. was finally told it was a spline (?) needing lubed or replaced by a dealership and was also advised to contact gm as it is now out of warranty. problem has existed since early 2003 and dealerships new about it then, however, didn't know how or what to do to solve the problems. now very noticeable. safety problem (??) . *nm | |||
| 07/19/2004 | 52871 | 7 | |
| When shifting gears, the consumer heard a disturbing noise coming from the clutch. *jb initially rthe dealer replaced the u-joint but that did not correct the problem. the vehicle was returned to the dealer where they replaced the upper intermediate steering shaft. *nm | |||
| 06/01/2004 | 19700 | 1 | |
| Steering system exhibits bumping vibration at all speeds, which dealer attributes to intermediate steering shaft problem which has been acknowledged by manufacturer. currently, no permanent fix is available, and temporary fix involves repacking shaft with grease at 10k interval. *nm | |||
| 01/25/2004 | 18500 | 1 | 05/15/2003 |
| Vehicle safety: quadrasteer (4 wheel steer) maneuverability when sliding on ice. was driving my chevrolet 1500hd crew cab 4x4 quadrasteer pickup 30 mph (in 40 mph zone) and coming around a right hand bend in the road when the truck hit ice on the road. the vehicle immediately started to slide off the road to the right. the quadrasteer was on and engaged. at this speed the quadrasteer has the rear wheels turn in the opposite direction of the front wheels. as the truck was sliding to the right, i responded as convention dictates, which is to turn into the slide to maintain control of the vehicle. when i turned the steering to the right (into the slide), the rear wheels turned to the left, which almost instantly put the truck in a free slide now going slide ways because the rear wheel steering caused the back of the truck to come around from the left side. the quadrasteer system in a vehicle's free slide acted counter-intuitively and put the vehicle completely out of control in the free-slide. the rear wheels complete for control against the front wheels control and make the outcome of the slide on ice even more unpredictable. additionally, nowhere in the driving manual, which comes with the truck, does it state anything about the driving control being different from conventional handling when the vehicle is in a free slide on ice or snow. there are no warnings in the manual to a give heads up for this potential problem, nor is there any safety device in the quadrasteer system which would help one overcome the complications brought upon by the quadrasteer in this situation. *ak | |||
| 12/22/2003 | 3 | 03/19/2003 | |
| My daughter had an accident in our 2003 chevrolet 1500 series pickup truck due to a steering problem. she was making a left turn at a low speed and said something went wrong with the steering. it made a popping/grinding sound, spun her in a circle and caused her to hit a curb and then a yield sign. we had the truck towed to the dealer because i thought it sounded like a mechanical problem. the dealer contacted gm and they said that the damage would have to be repaired before anyone could check out the steering. the damage has been repaired, but the dealer said they could find nothing wrong with the steering. i don't believe that especially since i read an article regarding the recall of certain gm cars whose drivers experienced the exact same problem. i also read in the article that nhtsa is investigating the 2500 and 3500 series trucks and feel that the 1500 series should also be investigated.*ak | |||
| 12/11/2002 | 116 | 100 | 12/02/2002 |
| Vehicle pulls to the right very hard. has been worked on 5 times, and has been aligned 3 times. vehicle still pulls to the right. dealer was unable to fix it. traveling about 65 mph, you can let the steering wheel go and you will be off the road in about 2 seconds. *la | |||
| 09/13/2003 | 17600 | 100 | 12/02/2003 |
| There is a knock or a hard pecking felt in the steering wheel. especially when on rough highways and while turning. dealer has been notified 3 times. they replaced the steering shaft intermediate. fixed the problem but it came back about after 6 weeks. took it back down to the dealer but they didn't replace anything the second time? problem still exists. *la | |||
| 11/10/2003 | 20000 | 50 | 12/02/2003 |
| Steering wheel binds while stopped and turning the steering wheel or taking off and turning. if backing up slowly or moving forward slowly and turning through parked cars could cause vehicle to crash into one when the steering binds up. also could cause a crash while turning and steering binds and causes the vehicle to go into the ditch. dealer has been notified 3 times. they replaced the shaft assembly and gear box. but the problem still exists. *la | |||
| 12/05/2003 | 16500 | 1 | 01/24/2003 |
| Deterioration in intermediate steering shaft. repair required at 16,500 miles. dealership acknowledges that general motors has been aware of faulty part since the model change in 1999. manufacturer will not authorize replacement of faulty part because the new part is not expected to last any longer than the original.*jb | |||
| 10/12/2003 | 1 | 11/19/2002 | |
| When turning the steering wheel towards the left it locked up, causing the consumer to lose control of the vehicle. *ak when turning and driving, there was a pop in the front end. *scc *jb | |||
| 10/06/2003 | 3 | ||
| While driving and making left or right turns steering made a noise. also, brakes and transmission problems. dealer notified. *ak | |||
| 03/15/2003 | |||
| While driving the steering wheel made a loud noise and the steering wheel became hard to turn. the dealer was notified. *nlm | |||
| STEERING - COLUMN | |||
| 01/01/1901 | 13000 | 2 | |
| 2003 chevrolet silverado with brake problems. consumer states that the vehicle is on its second set of rotors and third set of pads. he believes that the 2003 and 2004 chevy silverado should be included in the recall. *kb the rotors were rusting and falling apart. the consumer also stated there was a constant noise coming from the steering column. *jb | |||
| 10/20/2007 | 65000 | 3 | 03/10/2004 |
| There hasn't been an accident or any injury (yet) but steering related issues concern me and i don't know what could happen if left too long. the steering column makes thumping and chattering noises. this will be the third time it needs to be repaired, first at 35k, gm replaced under warranty, second at 51k, the dealer just removed some steering shaft and greased it, now it's doing it again at 65k. i haven't had it fixed yet, i don't drive it everyday, but i'm willing to bet the dealer will want to replace it this time. *tr | |||
| 10/02/2006 | 32000 | 2 | 10/01/2003 |
| Dt*: the contact stated while making turns, there was rattling in the steering column. the dealership greased the steering column but the problem returned. | |||
| 09/26/2005 | 3 | 09/03/2003 | |
| In september 2003, i purchased a2003 chevrolet silverado z71. on february 6, 2005, i had to have a lube pack replaced on the steering column. everytime i turned the steering wheel, a loud noise was heard. on september 26, 2005, i had to have the lube pack replaced again, for the same reason. i took the vehicle in to the dealer again several months ago and i complained about the same noise. he told me, after checking it, that it would be best if i waited a little longer, because gm would only replace the lub pack one more time at their cost. after searching for similar problems on the web site, i see i am not the only person having this problem; many other purchasers of gm trucks are having the problem and it has been occurring since 1999. i was under the impression that part of nhts's job was to investigate and see that corrective action was taken so that the safety of drivers and passengers was insured. it also appears that no one, especially nhts, knows whether this steering problem constitutes a dangerous condition. i realize that a recall of vehicles to fix the problem would be most expensive for gm, which is having financial problems at this time, but gm is responsible for doing nothing about a problem that could be a serious one, even if just one life is lost because of it. *nm | |||
| 07/25/2006 | 28000 | 3 | 04/01/2003 |
| Dt*: the contact stated, at various speeds, the steering column made a clunking sound. the vehicle has been to the dealership three times for this problem. during each visit, the steering column has been lubed. the noise returns every time. | |||
| 04/28/2006 | 47000 | 1 | 06/01/2003 |
| Dt*: the contact stated while driving various speeds, there was a loud, popping noise within the steering column. the vehicle was seen by a dealer who lubricated the steering column. afterwards, the problem persisted and the steering column was replaced. although the popping noise resumed, the dealer determined the new steering column needed additional lubrication. the manufacturer was alerted of the problem. | |||
| 04/27/2006 | 1 | ||
| Clunking noise in steering column. (intermediate steering shaft service kit). *nm | |||
| 11/21/2005 | 78000 | 2 | 07/07/2003 |
| Dt: the contact stated the steering column was loose and he heard a popping noise coming from the steering column. on june 29, 2004 the steering shaft was replaced under warranty. there was 35,000 miles on the vehicle . at 78,000 miles the problem recurred. also, the steering was difficult to maneuver; especially at higher speeds, and when there were indentations in the pavement. the dealership agreed that the problem is with the steering shaft occurred again. the vehicle has not been repaired.*ak | |||
| 08/01/2005 | 1 | ||
| Consumer's 2003 chevrolet silverado developed problems with the steering column and the front shocks.***no answer required***. *mr when making turns or hitting bumps, the vehicle would vibrate. the front shocks were replaced. the more the consumer drove the vehicle, the louder it would get. *sc | |||
| 12/20/2003 | 15000 | 05/22/2003 | |
| 4x4 not working, charcoal canister, cd-player 3 times, complete new brake system from rotors,seals,caliperes etc. that i paid for $1,000., window regulator, door latches, noise coming from the steering area, dash peeling apart, chapman chevy replaced all four tires twice within 50,000 miles-i finally went and spent $1,200 on new tires to make sure my family and i our safe | |||
| 11/15/2004 | 19500 | 1 | |
| When you turn the steering wheel, you can hear a noise and there is a vibration in the steering column. the consumer took the vehicle in to the dealer, and the lower steering coupling was defective. it is on back order. *nm | |||
| 12/01/2004 | 600 | 100 | 10/10/2003 |
| Computer goes haywire by lighting all kind of imformation and sounding the buzzer.( computer stops acting out after one turn vehicle off and star engine again). steering wheels has a knock which is getting worse as time goes on. passenger window malfunction, does not operate. ( up or down). | |||
| 11/01/2003 | 1 | ||
| While driving steering mechanism made popping and clicking noises. consumer was very concerned. took the vehicle to the dealer, but problem recurred. *ak | |||
| 06/01/2004 | 6 | ||
| While making a right turn a loud knocking noise was heard coming from the steering column. consumer drove vehicle to the dealer for inspection, and mechanic determined that steering column needed to be replaced due to a worn out shaft, and lack of steering column lubrication. consumer informed the mechanic that the problem recurred. *ak | |||
| 08/09/2003 | 8500 | 1 | 12/09/2003 |
| There is a loose feeling and knocking in the left front tire, or suspension area, the knock is transmitting through the steering column. *ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 03/08/2005 | 4 | 10/18/2002 | |
| Dt: the contact complained about steering failure . anytime the vehicle stopped the steering column locked. the brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. the dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. after each repair the problem remained, and it was more evident in the morning when the vehicle was first started. the dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing . *ak | |||
| 10/08/2003 | 19765 | 3 | 04/26/2003 |
| Steering wheel intermittently locked up, mostly when making right turns, and some when making left turns. vehicle had been at dealer on three occasions. dealer replaced the serpentine belt and the left hub. however, dealer was unable to resolve this problem. *ak | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 12/28/2004 | 32000 | 25 | 06/26/2003 |
| When braking at any speed brake pedal would go to the floor, and there would be extended stopping distance. dealership was notified, but did not resolve the problem. *ak abs displayed brake system failure. the consumer stated that the brakes failed on inclines. the consumer stated that there was an electrical short. the odometer failed and added extra mileage. the tires started separating after 300 miles. the radio became hot and shorted out. the air conditioner shorted out. the consumer stated that the new vehicle checklist was not filled out nor reviewed with him. the consumer stated that the engine knocks. the consumers fingers were burned by the radio after it got hot. the consumer stated that he heard a growling noise in the power steering. the consumer heard a buzzing noise in the transmission. the consumer had to use the emergency brake to stop the vehicle coming down a hill. the right headlight went out and turned black. the headlight was replaced with the wrong high beam light. the cd player will not take the cd. the speedometer will only go to 20 mph at times. *tc | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 03/08/2005 | 4 | 10/18/2002 | |
| Dt: the contact complained about steering failure . anytime the vehicle stopped the steering column locked. the brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. the dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. after each repair the problem remained, and it was more evident in the morning when the vehicle was first started. the dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing . *ak | |||
| 03/21/2005 | 1 | 04/25/2004 | |
| Vehicle off in park, key turned 1 click , went in gear without foot on brake, crashed. | |||
| 06/01/2003 | 5000 | 1 | 12/23/2002 |
| Cluncking under hood felt in steering wheel. i have a 2001 tahoe with the exact problem. the steering gear must be defective and should be replaced by the manufacturer. *ak | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 08/01/2006 | 50000 | 1 | 08/01/2003 |
| 2001 silverado had clunking at low speed turns. dealer packed grease and ordered new steering box. never came in. purchased 2003 hd silverado. at 50,000 the clunking at low speed turns is starting. you can hear and feel the play in the steering wheel. is there a defect in chevrolet steering assemblies? *jb | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 07/03/2006 | 4 | ||
| 2003 chevrolet silverado hd, every year since i have had this truck, i had to have the steering gear box shaft sector lubed and once replaced. just had this done again two days ago. this is an irritating problem since when it is going bad or needs lubed, it has a clunking noise in the front end and don't know whether this is a safety factor or not. so far i have been lucky and not had to pay for the repair but have been told that if it happens over a year after last repair, i will be responsible. this is a factory defect and i don't believe anyone should have to pay to have it done. i have had other chevy's and other makes of trucks and have never had this problem. *jb | |||
| 03/08/2005 | 4 | 10/18/2002 | |
| Dt: the contact complained about steering failure . anytime the vehicle stopped the steering column locked. the brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. the dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. after each repair the problem remained, and it was more evident in the morning when the vehicle was first started. the dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing . *ak | |||
| 11/21/2005 | 78000 | 2 | 07/07/2003 |
| Dt: the contact stated the steering column was loose and he heard a popping noise coming from the steering column. on june 29, 2004 the steering shaft was replaced under warranty. there was 35,000 miles on the vehicle . at 78,000 miles the problem recurred. also, the steering was difficult to maneuver; especially at higher speeds, and when there were indentations in the pavement. the dealership agreed that the problem is with the steering shaft occurred again. the vehicle has not been repaired.*ak | |||
| 08/15/2005 | 25252 | 1 | 01/01/2004 |
| Dt: contact owns a 2003 chevrolet silverado. there is abounce and vibration in the steering column while driving under normal circumstances, but it became worse while turning the steering wheel left or right. sometimes there was a grinding noise coming from the steering column while turning the steering wheel. this happened every time the contact drove the vehicle. there was a remedy kit available from chevrolet that iwascovered under warranty or the contact would have to cover the expense. while the vehicle was still under warranty this kit was installed in approximately a year ago, but the vehicle was experiencing the same problems again. the new recommendation from chevrolet was to replace the intermediate steering shaft. the service dealer said the vehicle iwasout of warranty, and that there was no recall. the contact would have to cover the cost of the repair. the manufacturer stated that they were aware there was a problem, but if there was no recall and the vehicle is no longer u was nder warranty there was nothing that ccould be done, except for the contact to pay for the repairs.*ak | |||
| 08/08/2005 | 47484 | 2 | 07/05/2003 |
| Dt: 2003 chevrolet silverado extended cab short wheel base 2 wheel drive truck. while driving over rough surfaces,there is noise in the steering. it was repaired under warranty on august 16, 2004. the intermediate steering shaft was replaced. chevrolet claimed that the consumer had to pay $80.00 as a diagnostic fee. in addition, has to pay for the parts and $275.00 labor fee. the dealer agreed to wave the $80 inspection fee if they id the work. the manufacturer said that it would be up to the consumer to have this fixed, and the dealer would determine if it would be safe to drive the vehicle. *ak | |||
| 10/15/2004 | 35000 | 1 | 06/07/2003 |
| Along with at least a dozen other complaints filed with nhtsa i also have concerns with the intermediate steering shaft sectoron my 2003 chevrolet silverado 2500 hd making a rattling , clicking noise espically when turning. what is the criteria to get gm to announce a recall? i feel this should be addressed before more serious consequences occur. so far i have made an appointment with the dealer and was told they would look at it and possibly replace the sector or place a lubrication kit in it.in reading other complaints it doesn't sound like this resolves the problem. my vehicle is out of warranty but this has been ongoing before the warranty expiration. i would be happyto allow and encourage you to forward this to gm for action. | |||
| 02/26/2005 | 48000 | 1 | 01/31/2005 |
| I along with 4 close friends each individually oun 2003 chevrolet 2500hd pick up trucks. all of us have had a steering problem stemming from a steering component called the intermediate steering shaft all of my friends have had their shafts changed out under chevrolets factory warranty. i was not able to have mine covered because i am outside of the warranty milage, however i did have the problem diagnosed by my local dealer and was confirmed that the intermediate shaft was bad. i do not know what this shaft does but i am terrified to drive my truck in fear of my steering shaft breaking and falling out. chevrolet has refused to cover this part as a good faith repair so i am looking into making this a recall situation due to the number of warranty repairs they make on these trucks.*ak | |||
| 11/15/2004 | 20000 | 1 | 06/01/2003 |
| Audible clunking noise heard in vehicle and felt in steering wheel - started at 20,000 miles and now at 30,000 is extremely loud. dealer vehicle purchased from says they are not replacing steering shafts - only greasing. *ak | |||
| 12/17/2003 | 6000 | 1 | 12/03/2002 |
| I am complaining of the insufficent lube in the intermediate sterring shaft in a 2003 chevrolet silverado 1500 2wd. a loud poping comes from the steering wheel as you turn. i have found many other vehicles similar to mine having the same problem and wish gm would do a recall.*ak | |||
| 06/01/2004 | 6 | ||
| While making a right turn a loud knocking noise was heard coming from the steering column. consumer drove vehicle to the dealer for inspection, and mechanic determined that steering column needed to be replaced due to a worn out shaft, and lack of steering column lubrication. consumer informed the mechanic that the problem recurred. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 09/15/2004 | 9925 | 1 | |
| When making left or right turns, there is a loud clunking noise. when starting up, the steering locks up and you must jerk it to break loose. owner has contacted the dealer and was told that parts are not available to rectify the problem. provide further details. *nm | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 12/27/2005 | 35400 | 1 | 08/01/2004 |
| Dt: the contact stated while backing the vehicle out of the garage the steering wheel would not turn. he depressed the brake pedal and it would not stop the vehicle. then he pressed very hard on the brake pedal and the vehicle finally stopped. had the vehicle towed to a dealership to have it inspected. they found the hydraulic pump that controlled the steering and the brakes needed to be replaced. repairs were made.*ak | |||
| 03/08/2005 | 4 | 10/18/2002 | |
| Dt: the contact complained about steering failure . anytime the vehicle stopped the steering column locked. the brakes must be released, allowing the vehicle to move forward slightly before the steering wheel will turn. the dealership replaced the following ;the gear box, gear shaft, power steering pump and a valve in the power steering. after each repair the problem remained, and it was more evident in the morning when the vehicle was first started. the dealer has been in constant contact with the manufacturer, who responded by letter to the contact telling him this was a characteristic of this vehicle, and they would do no further testing . *ak | |||
| 10/10/2004 | 13800 | 1 | 03/28/2003 |
| While driving at various speeds vehicle loset power steering control. vehicle was taken to the dealer, who informed the consumer that the power assist pump needed to be replaced because the power steering pump was leaking fluid. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 03/07/2005 | 34269 | 1 | 09/03/2004 |
| Dt: contact stated there was a steering problem. he examined the truck and found there was a bend in the center link of the power steering. he contacted the manufacturer, who told him the problem stemmed from the 20 wheels and tires he had on the vehicle. the contact thought the bend was a factory defect based on his personal inspection of other similar vehicles.*ak | |||
| 5 | |||
| While driving at low speeds power steering locked up. vehicle was taken to the dealer numerous times for inspection, and mechanic could not duplicate the problem. *ak | |||
| 03/12/2001 | 11400 | 1 | 03/01/2004 |
| Power steering malfunctioned. dealer replaced the steering box and pressure hose. but problem recurred. *ak | |||
| STEERING - LINKAGES | |||
| 03/28/2005 | 24000 | 100 | 08/10/2003 |
| I drive a 2003 silverado,& when i turn the wheel to the left, i can hear a knocking noise & also feel the knocking in the steering wheel! *jb | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 09/26/2006 | 20000 | 1 | 05/28/2003 |
| A popping noise was coming from the steering wheel when turning. dealer replaced part under warranty and was informed today that it is bad again. i was told that they have not fix problem from gm and that all they do now is take a needle and fill with grease. *jb | |||
| 07/06/2004 | 20000 | 5 | |
| Front steering knuckle produced a rattling sound when turning in either direction. dealer was notified. *ak | |||
| STEERING - LINKAGES - LINK - DRAG - CONNECTION | |||
| 08/15/2005 | 15000 | 3 | 04/23/2003 |
| Intermediate steering shaft keeps wearing out every 15 thousand miles and the dealer has replaced it twice in two years it is worn out again at 45k mi. and needs replaced . in my opinion this should be a 100k mi part at least. *nm | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 05/19/2006 | 38585 | 1 | 01/30/2004 |
| Tie rod came apart causing me to lose control of the truck. truck veered into path of car causing collision. *nm | |||
| 12/13/2004 | 22583 | 1 | |
| While driving at low speed front driver's side tie rod snapped, causing vehicle to hit a tree. dealership was notified, but did not resolve the problem. *ak | |||
| 06/12/2004 | 9000 | 1 | |
| While parking vehicle pulled sideways. driver lost control of vehicle, and it crashed into a tree. no injuries reported. dealer stated that tie rod separated. *ak | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 02/06/2005 | 12000 | 4 | 04/01/2003 |
| Intermediate shaft problem. has been an issue since 99 model chevy/gmc trucks. the only fix they have is to remove the intermediate shaft and lube it every few thousand miles. at one time gm was replacing the shafts with a new model, however they cannot fix the problem and it keeps occurring. not sure if the problem would lead to a possible injury situation.*jb | |||