Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
| 04V129000 | GENERAL MOTORS CORP. | from 04/01/2002 to 07/31/2003 | V (Vehicle) | 3662211 | 09/18/2004 | ODI | GENERAL MOTORS CORP. | 03/17/2004 | 03/22/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper. | |||||||||||||||
| Consequence Summary | Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture. | |||||||||||||||
| Corrective Summary | Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number. | |||||||||||||||
| Notes | Gm recall no. 04007.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 3128 | 01/01/2004 | 10009932 | All full size trucks pick up box sheet metal fracture/damage with aftermarket accessories installed. *sc | 11/02/2004 | |
| 02052 | 01/01/2004 | 10007738 | Noise coming from instrument panel cluster or tachometer. *tt | 07/09/2004 | |
| 00778A | 01/01/2004 | 10006293 | Business trip and/or personal trip odometer inoperative. sit bulletin 1460572. *tt | 04/27/2004 | |
| STRUCTURE - BODY | |||||
| 610 | 10/01/2004 | 10015770 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. gm tech link. *tt | 08/11/2005 | |
| 3089 | 01/01/2004 | 10009518 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. *tt | 10/04/2004 | |
| 01936 | 01/01/2004 | 01936A | 10007830 | Painted body side moldings dimple (raised surface). service vme. *tt | 07/12/2004 |
| 030862003A | 10/01/2003 | 030862003 | 10004782 | Cosmetic rust on front bumper. *tt | 01/07/2004 |
| 071503 | 07/15/2003 | 10003791 | Revised requirements for installing the running board. *tt | 10/31/2003 | |
| 030844011 | 07/01/2003 | 10002945 | Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt | 10/01/2003 | |
| 020849007 | 09/01/2002 | 10000072 | Center console lid hard to open or close. *tt | 02/12/2003 | |
| 010866014A | 02/01/2005 | 010866014B | 634819 | Pickup box sheet metal fracture / damage with aftermarket accessories installed. *tt | 10/09/2002 |
| STRUCTURE - BODY - DOOR | |||||
| 3000 | 01/01/2004 | 10008896 | Service vme - 03 - 04 full size truck, utilities and hummer h2 passenger door module inoperative. *mj | 08/25/2004 | |
| 030864029 | 09/01/2003 | 10004397 | Information on removing front door trim panel to avoid breakage. *tt | 12/05/2003 | |
| 030864022 | 07/01/2003 | 10002947 | Information on removing the front door trim panel during switch removal to avoid breakage. *tt | 10/01/2003 | |
| 010864014A | 07/01/2002 | 010864014 | 634821 | Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt | 10/09/2002 |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 3464 | 10014808 | Door hinge replacement kit. *tt | 05/10/2005 | ||
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 3067 | 01/01/2004 | 3067A | 10009375 | Tinny rattle type noise from the roof at highway speeds. *tt | 09/27/2004 |
| STRUCTURE - BODY - TAILGATE | |||||
| 3227 | 10/04/2006 | 3227C | 10011755 | Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb | 01/31/2005 |
| 04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 09302002 | 09/30/2002 | 10013249 | Frame beaming or vehicle shaking and or vibration. *eh | 04/13/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/15/2003 | 10140 | ||
| Constant wind noise from hood hinge flaps and top windshield seal at 50 and above. also driver door seal squeals. i repaired the flapping noises myself after the dealer tried 6 times and said it was my bug deflector. the door seal was replaced after 6 trips and is worse now than then. i repaired this as well as i could. they replaced 1 of 3 seals. after 6 visits for my goodyear tires (nothing found wrong again) they decide to replace them. it took 2 weeks to get tires and then they replaced 2. the trans is clunker and has computer software issues causing shifting problems and dealer can not duplicate. the computer thinks it is ok so no codes will be stored. i also pointed out the gm tsb's to them on this problem. i may as well go to the zoo for service at least i get to expect poor service from wild animals. i wrote the vp of gm and he responded to me and forwarded my letter to vp of sales and service. went back for repairs and still have same problems and the new tires with 1000 miles are bad just like the others. $38,000 piece of junk with $3.00 hr monkeys repairing it. what a joke, they can have this truck back since there is nothing wrong with it. i was also refused service two times by my local dealer because i bought it else where. service manager said: "you are not our loyal customer and if we decide to service you, you go behind our loyal customers, reguardless of order". i think he may be looking for other employment now that the vp called me to discuss my concerns, but that is still against the law and the gm contract. think i am going to just get a horse and when it stops working just shoot it. | |||
| 03/03/2004 | 3000 | 100 | 02/20/2003 |
| Paint over entire truck is very thin and chips and scratches down to the metal caused by such things as snow between tailgate and bed. have 3 older chevrolet trucks and none of the others have this problem. *ak | |||
| 2000 | 1 | 02/28/2003 | |
| The odometer system failed. the dealership stated that this was due to a failure at the time of manufacturing. *ak *scc *jb | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 01/01/1901 | 1 | ||
| Recall for support cables fixed on 2003 chevrolet 2500 silverado. reference consumer letter 10109434 regarding the other 2003 chevrolet 2500 also owned by the complainant. *mr the dealer does not have the parts to repair the recall. the consumer feels the manufacturer has had enough time to provide the dealer with the parts . *nm | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 03/12/2006 | 1 | 11/17/2002 | |
| I have owned my 2003 silverado for just over 3 years. i have had several problems already: 1) the air conditioner would only blow out hot air-- has been fixed. 2)vibration noise in rear end around 30-40 mph--?? can't be fixed/duplicated. 3) speedometer quit working--replaced at my cost; warranty just expired, go figure; also had to go to court to fight speeding ticket! ( relative has same truck, same problem!) 4) windshield wipers will not shut off, i get to pay for this one too, after warranty. i had to pull the fuse out! not very safe in crazy mi weather!! 5) also had tailgate cables replaced under recall. 6) back seat loop replaced due to recall. no wonder chevy is not doing well, who wants to spend over $30,000 for a piece of junk! will not buy another. *jb | |||
| 11/12/2005 | 27575 | 1 | |
| Dt: contact stated he and 2 others jumped on a tailgate to transport a couple of feet away. the cables on the driver's side tailgate broke, causing the tailgate to go down. this , in turn, it caused him to fall out, hitting the pavement. injuries were sustained. *ak | |||
| 01/03/2005 | 1 | ||
| Recall campaign: the consumer tried to contact the dealer on several occasions to have recall the recall (04v-129000) on the support cable fixed on his two trucks. the dealer indicated that the parts were not available. *nm reference consumer letter 10109434 regarding the other 2003 chevrolet 2500 also owned by the complainant. the consumer feels the manufacturer has had enough time to provide the dealer with the parts. *jb | |||
| 11/26/2004 | 34500 | 1 | 02/01/2003 |
| Nhtsa recall 04v129000 on the tailgate support cable. dealer refused to honor the recall without an explanation. *ak *jb | |||
| 08/23/2004 | 38000 | 1 | |
| Consumer was standing on the tailgate when cables broke. as a result, consumer was thrown to the ground. no injuries reported. *ak | |||
| 06/20/2004 | 1 | ||
| While waiting for the parts to have the tailgate recall 04v129000 repairs performed the right tailgate cable broke, and the tailgate fell on the consumer's hand. this occurred while vehicle was being loaded. *ak | |||
| 03/31/2004 | 1 | ||
| Consumer was pulling down the tailgate and the cables snapped. consumer placed the cables inside of the vehicle and drive it to the dealer. mechanic informed consumer that no cables were available. *ak | |||
| 02/19/2004 | 28000 | 1 | 10/30/2002 |
| Tailgate cables on 2003 silverado - premature rusting and possible failure. inspected tailgate cables and found them to be rusting already underneath the plastic coating. the truck is only 18 mos old. they haven't broke yet, but i fear personal injury due to the frequent use of the tailgate - especially standing on it loading & unloading boxes and cargo. reluctantly, i might have to purchase another set of (defective) cables.*ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/15/2011 | 58000 | ||
| Similar to nhtsa campaign id ea11001, brake lines rusted through on frame behind driver side front wheel. frame/underside of vehicle is very rusted for vehicle's age/mileage. chevrolet dealer estimating $2,700 to replace with stainless steel lines. luckly, no cars/people were in front of truck when brake lines burst and greatly reduced braking power/increased stopping distance. | |||
| 12/01/2004 | 1 | 06/30/2003 | |
| The frame on the driver's front back of the front wheel side was 1/2 inch lower than the passenger side. the condition carried all the way to the back of the truck frame and to the back springs. *sc *jb | |||