Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3190 | 3190B | 10021015 | Unable to locate emergency light relay and/or blunt cut wires. *kb | 02/22/2007 | |
| 3427 | 10017023 | Additional diagnostic information dtc p0757. *tt | 10/20/2005 | ||
| 3155 | 3155A | 10014863 | No shift, speedometer erratic/inoperative, p0721 c0237 p0500 c0055. *tt | 05/10/2005 | |
| 3357 | 10014865 | Malfunction indicator light is on and the vehicle has a code p0706. *tt | 05/10/2005 | ||
| 040849007 | 03/01/2004 | 10012680 | Personal trip business trip feature must be on for trip odometer to accumulate. *eh | 03/10/2005 | |
| 3061C | 3061E | 10010634 | Diagnostic trouble code c0327 with or without additional diagnostic trouble codes setting. *tt | 12/03/2004 | |
| 3094 | 01/01/2004 | 10010243 | Allison lct 1000 p1781 or p0802 setting in the electronic control module. (2005 chevrolet kodiak and 2005 gmc top kick) *sc | 11/05/2004 | |
| 3159 | 01/01/2004 | 3159A | 10010038 | Instrument panel cluster parts restriction. *tc | 11/03/2004 |
| 3075B | 3075C | 10009599 | Blown mbec 1 or lbec 1 fuse. *tt | 10/08/2004 | |
| 3089 | 3089B | 10009520 | Service engine soon light and reduced engine power with a diagnostic trouble code p1516. diagnostic trouble codes p0120, p0220, p1514, p1515, p1518 and p2135 may also be present. *tt | 10/04/2004 | |
| 3001 | 3001A | 10008900 | No communication with any modules, multipe u-diagnostic trouble codes (dtcs), instrument panel cluster (ipc) warning indicators. 03-04 chevrolet all full size trucks and utilities and 03-04 gmc all full size trucks and utilities and 03-04 | 08/25/2004 | |
| 3010 | 01/01/2004 | 10008807 | Glow plug control module loss of communication, possible diagnostic trouble code (dtc) u0106 set, and dtc will not clear. *tt | 08/23/2004 | |
| 01927 | 01/01/2004 | 01927A | 10007832 | A no charge condition with diagnostic trouble code (dtc) p0380, p0621. *tt | 07/12/2004 |
| 01217B | 01/01/2004 | 01217C | 10007666 | Allison lct1000 diagnostic trouble codes (dtc) p1711, p0872 after completing repairs. *mj | 07/07/2004 |
| 01267F | 01/01/2004 | 01267I | 10007624 | Service 4wd light on no codes besides u1000 codes or c0550. *mj | 07/06/2004 |
| 01737A | 01/01/2004 | 01737C | 10007312 | Poor ground connection causing diagnostic trouble code (dtc) c0265. *tt | 06/09/2004 |
| 01999 | 01/01/2004 | 10006960 | Diagnostic trouble code tips- lct1000 transmission. *mr | 05/20/2004 | |
| 01953 | 01/01/2004 | 10006917 | Abs and red brake malfunction indicator light on with no diagnostic trouble codes. *mr | 05/19/2004 | |
| 01824 | 01/01/2004 | 10006631 | 6.6l lly engine - diagnostic trouble code (dtc) u0106 resets or will not clear. *mr | 05/07/2004 | |
| 01737 | 01/01/2004 | 10006354 | Poor ground connection causing diagnostic trouble code (dtc) c0265. sit bulletin 1460187. *tt | 04/29/2004 | |
| 00574A | 01/01/2004 | 10005451 | Allison lct1000 no shift, speedometer erratic/inoperative, diagnostic trouble codes (dtcs) p0721, c0237 possible anti-lock brake system (abs) lamp on. si bulletin 1408789. *tt | 02/27/2004 | |
| 01592 | 01/01/2004 | 10005438 | 2003-2004 generation 5 onstar steering wheel control function explanation. sit bulletin 1416474. *tt | 02/27/2004 | |
| 030850014 | 01/01/2006 | 030850014A | 10004388 | Intermittent no start, service stability message, anti-lock brake system (abs) light illuminated, multiple diagnostic trouble codes (dtcs), dic shows unknown driver, various electrical related conditions. includes escalade esv and ext mod | 12/04/2003 |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 01250C | 01/01/2004 | 10007871 | Battery or charge indicator light remains on for up to 30 seconds after a cold start and engine running. *tt | 07/13/2004 | |
| 01060A | 3385 | 10007670 | Roof beacon switch left on causing battery draw. gmc gmt 800. *mj 2005 models added. *tt | 07/07/2004 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 3075 | 3075D | 10022766 | Blown mbec 1 or lbec 1 fuse. *kb | 09/26/2007 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 3084 | 01/01/2004 | 10009510 | Starter grinding noise during cranking on vehicles equipped with the allison automatic transmission. *tt | 10/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/19/2012 | 116000 | ||
| Tl- the contact owns a 2004 chevrolet silverado. the contact stated they received a letter approximately one year ago from the manufacturer stating that the instrument panel warranty was extended to seven years and 70,000 miles. in addition, the contact was advised not to bring the vehicle in under the warranty unless the fuel gauge had completely failed. the contact stated that the speedometer had been stuck at 120 mph. later, the speedometer independently dropped below zero and remained stuck there. in addition, the engine rpm gauge would fluctuate sporadically but the engine would not respond. the contact took the vehicle to the dealer and was told that the failures were not covered under the extended warranty for the instrument panel and was advised that the entire instrument panel would need to be replaced. the failure mileage was 116,000 and the current mileage was 117,000. kmj | |||
| 04/19/2012 | 116000 | ||
| Tl- the contact owns a 2004 chevrolet silverado. the contact stated they received a letter a year ago from general motors stating that the instrument panel would be covered for 7 years and 70,000 miles, but do not bring the vehicle in until the failures with the fuel gauges occurs. the contact stated the speedometer had been stuck at 120 mph and then reversed and had the needle under the zero. the contact stated the speedometer does not move at all now. the contact stated the rpm | |||
| 12/02/2011 | 46746 | ||
| The instrument panel stopped working on my 2004 chevrolet silverado. i found lots of complaints on this problem online. when i called the local dealer to see about getting my vehicle fixed they advised even though the mileage was old it was 4 month to old to be covered by the fix. they know they sold vehicles with bad instrument panels but are not fixing the problem. | |||
| 11/01/2011 | 40000 | ||
| Tachometer, speedometer and temperature gauge failures | |||
| 06/30/2011 | 113000 | ||
| Well i bought the 2004 silverado truck in june of 2011 and i noticed that the speedometer stutter a little bit going each way. then just recently i experianced the speedometer just stop working by getting stuck at 30mph. i pulled over the truck and turned it of to maybe reset the system but even with the trucked turned off the speedometer was still at 30mph. i tried hitting the dash a couple of times to see if that would work. it didnt work so i tried driveing some more and the speedometer said i was doing 90mph when i was only going 65mph because i had another person on the road tell me they were going 65pmh. i even tried to hit the brakes multiple times to get the needle to drop below 30mph. it parctually worked by making it go down but then it got stuck at 10mph even with the truck turned off. so i came home and checked the recalls for my model truck and year and apparently there was a recall for this problem but only for vehicles under 70000 miles which i think isnt right because its a failure with your electrical clusters that you know is there but wont fix which makes it not look good for you designers. i am a diesel mechanic and i would tell people that this is a safety hazard. | |||
| 12/01/2008 | 142000 | ||
| The speedometer stopped showing accurate speed, odometer still works. we took the truck in for service and found that it the failure was a common occurrence, but not covered under any warranty or recall. the cost of repair was approximately $500.00. we now use garmin for speed control. | |||
| 03/08/2011 | 80000 | ||
| Tl* the contact owns a 2004 chevrolet silverado. the contact stated the instrument panel failed. the contact took the vehicle to the dealer and they removed the instrument panel for inspection. once the instrument panel was installed back in the vehicle, the panel operated as normal with the exception of the oil pressure warning gauge. the dealer did not replace the instrument panel with a new one nor were there any repairs performed. the contact spoke to the manufacturer and was told that the failure was a common issue with the year, make and model but the manufacturer was only willing to assist with repairs on those vehicle with 75,000 miles or less. the vin was unavailable. the failure mileage was 80,000 and the current mileage was 82,000. | |||
| 03/08/2011 | 80000 | ||
| Tl- the contact owns a 2004 chevrolet silverado. the contact stated the instrument panel stopped working. the contact took the vehicle to the dealer and they took out the instrument panel to inspect it, once they put the instrument panel back in it starting working properly with the exception of the oil pressure gauge. the contact stated everything on the instrument is working with the exception of the oil pressure gauge and they are worried because the dealer did not replace anything. the contact spoke to the manufacturer and was told this is a common problem, but they will not repair vehicle with over 75,000. the vin was unknown. the failure mileage was 80,000 and the current mileage was 82,000.rl | |||
| 03/02/2011 | 129217 | ||
| Speedometer stopped working. odometer is still working. | |||
| 07/30/2010 | 95000 | ||
| Tl - the contact owns a 2004 chevy silverado. the contact stated that the speedometer on his vehicle was faulty. the vehicle was taken to the dealer who stated that instead of just replacing the speedometer, they needed to replaced the entire instrument cluster. the manufacturer was contact who stated they were aware of the failure but were unable to help since the vehicle was out of warranty. the vehicle was not repaired. the failure mileage was 95,000 and the current mileage was 98,000. pm | |||
| 11/05/2009 | 57000 | 1 | |
| Intermittent problem, has occurred aprox. 5-6 times. speedometer needle will read about 45-50 mph more than actual speed. turn off vehicle and the needle rests about the 50 mph location and will only go back to the zero location after 6-8 restarts. also while listening to the radio it will suddenly go to another station and lose all the presets. *tr | |||
| 04/20/2009 | 82000 | 1 | |
| I purchased a 2004 chevy silverado bring new from commonwealth motors and now have 85,000 and the speedometer is registering from 60 mph to 120 mph. it's floating all over the place. i have never seen anything like this. it's so dangerous not knowing how fast you are going. how can a 2004 vehicle have this problem. i am finding out there are so many complaint pertaining to this out there. gm has decided to extend some kind of warranty for up to 80,000 miles. i was told this from the service dept at commonwealth motors, but he would absolutely not repair or replace anything because of the mileage. he compared it to taking out an extended warranty for your refrigerator and something happening the day after it expired. you can't kill yourself in your refrigerator when your not sure how fast your driving. i had received a letter approximately 1 1/2 years ago stating your vehicle may later have a problem, but (in bold letters) do not take your vehicle to your gm dealer as a result of this letter unless you believe that your vehicle has this condition. why didn't i have the option to change it for preventable measures. no. they wanted me to wait and maybe i would go over their mileage when it did go defective. then they can say i'm sorry, too late. gm is admitting they have installed defective speedometer cluster and in a 2004 vehicle, they should be replacing it. i don't have 200,000 miles, i only have 85,000. can anything be done concerning this matter. *tr | |||
| 01/03/2009 | 85000 | ||
| Tl*the contact owns a 2004 chevrolet silverado. while driving 40 mph, the speedometer remained at 90 mph. the failure occurs sporadically. the dealer stated that nothing could be done to correct the failure. the contact heard of recalls for the speedometers on other silverados, but for different years. the failure mileage was 85,000 and current mileage was 87,000. | |||
| 10/27/2008 | 130000 | 1 | |
| My speedometer, rpm gauge, and transmission gauge have all stopped functioning...basically everything on the left side if your looking at it. the speedometer hangs on 30 or 60 and if it does work, which is only occasionally it's very slow and clicks it's way along, so therefore it is not accurate at all. the rpm gauge gets all the way off the gauge and sticks, and the other one just sits there. why is there not a recall on this yet...it's too expensive to fix and very unsafe to drive! *tr | |||
| 12/10/2008 | 40 | ||
| Tl*the contact owns a 2004 chevrolet silverado. while driving approximately 40 mph at night, the instrument panel warning indicators and gauges failed without warning. the vehicle was taken to an authorized dealer and they stated that the instrument panel cluster failed. the technician stated that there was an extended warranty that covered the repair; however, the vehicle was excluded from the warranty due to its excessive mileage. the estimated cost to repair the vehicle was $800. the vehicle has not been repaired. the failure mileage was 40 and the current mileage was 78,000. | |||
| 11/07/2008 | 90000 | 1 | |
| 2004 chevy 1500 truck, i received a recall for the dash cluster, all my dash components do not work, the recall is if only there were less than so many miles, now at 90,000 miles, mine quit working, why is a recall only good for so many miles when there is a problem with it. *tr | |||
| 08/13/2008 | 46000 | 1 | |
| On aug 13, 2008 at approx midnight our truck which was parked in our driveway started on fire. it did damage to the engine and we believe it started with the glow plug relay switch or something electric covered by power train warranty. today is sept 13th and we just received a ltr from gm that they are not taking any responsibility. we are frustrated and the truck is damaged and we do not believe we will be made whole as the insurance wants to total and pay only the market value which is much less than blue book. we are without a vehicle and gm has been less than reluctant to respond to calls, etc. the truck has been sitting at dealer for a month waiting for someone from gm to inspect to validate fire dept report and accept responsibility. i am disgusted with their customer service and the fact that you cannot talk to anyone with authority. this is their problem and they don't want to take any action. i found another individual had the same problem with their truck. our truck is like brand new. it was purchased brand new and it is a 2004 duramax with 46,000 miles in mint condition. can you help us? *tr | |||
| 08/25/2008 | 64000 | ||
| Tl*the contact owns a 2004 chevrolet silverado. while driving less than 50 mph, the speedometer remained stuck on 40 mph, despite acceleration or deceleration. the oil gauge also remained stuck on 80. the failure and current mileages were less than 64,000. | |||
| 11/01/2007 | 32700 | 1 | |
| Speedometer/tach don't work, fuel gauge is incorrect. the vehicle is an 04 chevy silverado 1500 2x4. purchased new in 04, warranty has expired. *tr | |||
| 11/28/2007 | 85000 | 1 | |
| Instrument cluster panel gauges work sporadic, or not at all. speedometer reads over 120 mph all the time, and gas gauge does not work at all. i have not repaired them yet because of cost ($500+ labor and programming fees). *tr | |||
| 11/15/2007 | 67500 | 50 | 09/20/2005 |
| My 2004 chevy silverado speedometer keeps sticking at 55 or 60 when i travel for more than 20 miles its really unsafe and ended up paying a 191.00 speeding ticket over this. my speedometer was stuck at 50 when i was really doing 65 and i didn't notice i told the officer but he said to have someone check it out. i am a fairly good mechanic also a electrician. i know it is the stepper motor in the instrument cluster. i just don't have the funds to fix it myself when i am paying speeding tickets this should be a definite recall i have read so many complaints over the internet. also talking with other mechanics that see the same problem on at least weekly basis. thank you *tr | |||
| 03/01/2007 | 38000 | 1 | 09/10/2003 |
| Chevy silverado 2004 4 wd pickup approx miles 38,000 when driving truck speedometer raced past 120 mph .vehicle stayed at 50 mph when shut off. i understand this is a common problem and gm is in denial. *jb | |||
| 11/15/2006 | 1 | 02/25/2004 | |
| I have the same problem as many. the needle started sticking. then it continuously got worse. now i do not know how fast i am going. i took it to the dealership and it will cost 450.00 to replace. *nm | |||
| 09/20/2006 | 51000 | 1 | |
| I own a 2004 chevy silverado z71 4x4 with 5.3l v8. at approximately 50k miles i started having erratic/incorrect speedometer readings and the speedometer sticks at varying locations on the panel. i must gage speed by using the tachometer. i haven't attempted to correct the problem yet as the cost will be 500.00 plus. *nm | |||
| 11/10/2006 | 59516 | 25 | 05/07/2004 |
| Speedo problem. sometimes reads too low. sometimes reads too high. sometimes reads 55 mph sitting still. safety issue as i could be @100 mph when speedo indicates 55 mph. *nm | |||
| 09/20/2006 | 44000 | 10 | 11/26/2003 |
| 2004 silverado driven by my son everyday to his classes has a speedometer problem. the speedometer does not work at all. i have had trouble getting someone from peltier chevrolet to call be back after leaving messages. this is a dangerous concern. i noticed that there are related complaints already on this speedometer but seems like nothing is being done about it. this vehicle is only two years old, it is ridiculous to have this type of problem. *nm | |||
| 01/26/2005 | 29000 | 1 | 04/10/2004 |
| Speedometer failure. took the truck to the chevrolet repair center to be told that the warranty will not cover and the price they are asking is outrageous. the defect is known to the repair man there for i was informed that they were having it very frequently, therefore it ias a manufactures defect. *nm | |||
| 01/28/2006 | 60000 | 1 | |
| 2000 miles after my warranty went out so did my speedometer it will work for about a week then register 60-100 mph even setting still. i contacted earl dunn in madison cause that is where i purchased the truck and the extended warranty that really wasn't extended. the warranty they sold me didn't exceed the manf. warranty . they told me at the dealer it was a additional 36,000 miles ,huh ,that's what i get for not reading the very fine print. now i can honestly see why american company's are going belly up and that's a sad thing. last gm for me. i contacted a dealer in carthage tn there service manger said they would have fixed the problem, no cost , but since it was purchased at another dealer he couldn't really do nothing about it. he also said it was a major problem for chevy/gmc, p/u's,avalanches,escalades,tahoes, but gm was doing nothing about it and they couldn't get new parts to fix it. the instrument cluster had to be sent off to be remanufactured. | |||
| 04/05/2006 | 72400 | 1 | 04/28/2004 |
| Dt*: the contact stated intermittently the speedometer needle sticks at various speeds. this is one of the two vehicles of the same year, make and model that the company owns. the other vehicle had the same problem. it was taken to the dealership and the instrument cluster which contains the speedometer, and tachometer was replaced which corrected the problem. the dealership has been alerted about the vehicle the contact drives. the manufacturer was alerted and explained for the contact to call the nhtsa to file a complaint. updated 05/02/06. *jb | |||
| 12/15/2005 | 448000 | 1 | 10/31/2004 |
| Speedometer erratic or don't work at all. *jb | |||
| 09/22/2005 | 14800 | 1 | 09/10/2004 |
| Dt: the consumer stated that the 2004 chevrolet silverado caught on fire and burned. the driver's seat compartment was where the most damage was done. the truck had been parked for thirty minutes. there were no problems that the consumer was aware off that would have caused the fire. the driver seat, dash, and door were completely consumed by fire. the insurance company has totaled the truck. the driver had left the driver side door window rolled down when he parked the truck. when the consumer found the truck on fire the window was rolled up. the fire department was not called because the consumer was able to put the fire out. an insurance report was taken. the insurance adjuster took pictures of the truck. the consumer called gm and reported the fire. the consumer filed a complaint with gm. the customer service representative said that someone would call the consumer back sometimes today.*ak | |||
| 08/19/2005 | 15760 | 6 | 12/12/2004 |
| Dt: 2004 chevrolet silverado. the consumer stated the vehicle stalled while driving on the road. there were no warning lights that come on before this happened. this has happened every time under 50 mph. was able to be pull over the vehicle and restarted it immediately. the dealership could not duplicate the problem. when the vehicle was restarted it voided the chips memory. this has happened six times. the consumer had the vehicle towed to dealer,and the dealership could not find the cause of the problem. the consumer sent chevrolet a registered letter with the information, the claim was denied. the problem started on june 29, 2005, and the last time this happened was august 19, 2005. every time this happened the consumer called the dealership. *ak the dealer determined there was a lower cell n the battery and replaced it but the staling problem recurred. the consumer would like for the manufacturer to buy back the vehicle. *nm | |||
| 11/28/2003 | 16 | 11/28/2003 | |
| Dt: computer that programs the seats,windows, and mirrors failed. if the consumer tries to open the window the seat will move, this happens intermittently. sometimes while backing up the mirrors will automatically go down toward the ground at 90 degrees. also, when turning the key in the ignition the radio will come on, even if the radio is turned off. the vehicle was taken tot he dealer 9 times and it was reprogrammed 5 or 6 times by the dealership. the consumer also reprogrammed it a dozen times. *ak updated 01/04/06. *jb | |||
| 05/05/2005 | 1 | 08/01/2004 | |
| 2004 chevrolet silverado experienced complete shutdown while driving in traffic.*mr the manufacturer replaced the ignition switch, fuel pump, computer module and installed engine diagnostic system to monitor the truck. due to all the problems the consumer experienced the manufacturer replaced the truck. *nm | |||
| 04/14/2005 | 25500 | 10 | 09/28/2004 |
| Dt: while driving, the consumer found he was unable to get the engine out of 3rd gear as though it needed to be geared down. the vehicle is an automatic and thought it was an isolated incident. however, when it happened again, it pretty consistent in doing so. the vehicle was taken to the dealer. the dealer said it could be fixed and did repair. diagnosed a shift solenoid, which was replaced. about 1 day later after repair, the same thing occurred. returned to dealer and was informed that the valve body needed to be replaced. after taking the valve body apart, it was found that it was not the problem. the dealer stated the transmission was the problem. the check engine light illuminated on and that was the first time it had illuminated. spoke with dealer about this. the next day, the gauges worked but the led light would not light up along with the odometer. after driving half a mile, the lights slowly come on but felt this was a safety concern as it may be electrical. *ak the vehicle would not shift from 3rd to 4th gear. *jb | |||
| 12/10/2004 | 2 | 06/10/2004 | |
| Speedometer and tachometer failure. speedometer needle swings clockwise and goes past 120 mph - even when vehicle is stationary. unable to determine vehicle's speed. very unsafe situation. tachometer is inaccurate. cannot determine if or when engine is being over-revved. this could lead to engine disintegration. both of the above has occured in a vehicle that is less than one year old. several delaerships advising this is getting to be a common occurance. | |||
| 03/19/2005 | 39780 | 1 | |
| While driving at approximately 60 mph vehicle lost power, and then it shut down, causing the vehicle to lose brakes, and power steering . dashboard got completely blank. owner took the vehicle to the dealer and contacted the manufacturer. vehicle is currently out of warranty.*ak | |||
| 01/02/2005 | 100 | 9 | 09/03/2004 |
| Tailgate problem, drivers seat failure,cruise control failure, declining brake effectiveness,water leaking in drivers door,electrical failure in radio,power mirrors. owner returned truck to bank for vol.repo.feeling this truck was becoming more unsafe to drive, this among other circumstances. *jb | |||
| 05/15/2004 | 2000 | 4 | |
| When driving vehicle lost power and everything shut down. there were no brakes or steering, and the dashboard was completely black. consumer took the vehicle to the dealer, and was told that if this happened again he would have to tow it back to the dealer. *ak | |||
| 09/21/2004 | 3726 | 1 | 06/06/2004 |
| While driving, the service brake light appeared on the dashboard and remained on. the consumer took the vehicle to the dealer for inspection, and the mechanic determined that computer has to be reset by the manufacturer. at this time the software had not been approved by the epa. the vehicle was operating as designed. *ak the consumer was unsure if the system was working properly. *sc | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 09/15/2006 | 38050 | 1 | 12/23/2003 |
| Dt*: the contact stated after turning the ignition switch to the off position, the engine continued to run. the battery cables and the fuses were pulled and the engine continued running for another 45 minutes. as the vehicle was driven to the dealer the transmission would not shift out of third gear and the dashboard lights illuminated. the dealer determined the problem was in the ignition switch and the switch was replaced. updated 10/30/2006 - *nm | |||
| 04/01/2004 | 7000 | 4 | 02/01/2004 |
| Dt: the contact stated vehicle stalled intermittently. the dealer replaced the fuel pump on two separate occasions. this did not correct the problem. also, the dealer replaced the ignition system. this replacement did not correct the problem again. the dealer could not find the cause for the problem. the vehicle is still having intermittent stalling. problems. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 07/17/2006 | 26000 | 1 | 07/19/2004 |
| In june 2006 the truck was taken to pinkerton chevrolet because of a hot wire smell. the dealership said they could not duplicate the smell. an oil change was done at the same time. approximately 7 weeks later the truck shut off. my husband attempted to restart the truck to no avail. he left the truck in the off position and went for help. he returned 20 minutes later to find that the truck caught on fire in the cab. the dome light was on but the doors were shut. the dealership says they think rats got into the engine but there was no fire in the engine only in the cab. the truck is moved everyday. we have two other trucks and a camper that is stationary all the time and they have no rat nests in them. we have no tall grass around our house or in our yard. the truck sat at the dealership in the tall grass for a week before it was even looked at after the incident. my husband regularly does safety checks on the vehicles and never saw any rat nests, gnawing, or droppings in the motor compartment. the dealership is refusing to look at whether or not the supposed rats really caused the fire. the dealership says that my insurance needs to pay for it. the truck was at the shop a month before and yet there was no thorough check up on the truck while it was there. this is a very expensive truck to just go up in flames. the dealership is fixing the truck on the assumption that my insurance is going to cover it because they have no intention of doing it themselves. *nm | |||
| 08/05/2005 | 7912 | 6 | 02/25/2004 |
| I bought this truck in feb 2004 and it has been in the shop numerous times for wiring harness repairs. then when it is out of the 36000 miles warranty, it has problems again and the dealership then tells me they will need to replace the wiring harness at about $1500 out of my pocket and a rental fee. i throw a fit and therefore they decide to let me have the wiring harness on their behalf but i will have to pay labor and my own rental. after it was all said and done i was out $900 and don't feel that i should of had to pay that because if they had replaced it after it had been in the shop 4 times within 8 months i wouldn't of had to be replacing it out of my own pocket. i called and asked them to reimburse me labor and rental costs and they said no and the person who made the decision refused to discuss the situation with me. *jb | |||
| 02/27/2005 | 33900 | 1 | 09/30/2003 |
| Dt: caller stated ha a lemon for a vehicle. caller said 6 months ago it started acting up and it got worse sometimes it will start and sometimes it wont. sh had the vehicle in the repair shop 3 times in one week for the same problem. dealer said they fixed it. caller thought they didn't know what the problem was. manufacturer said they would write up a complaint and get back to her. caller had a fuel pump, wiring harness, distributor cap, wire from coil to sensor replaced. *ak | |||
| 12/15/2004 | 800 | 3 | 09/06/2004 |
| New silverado the two batteries go dead in a few days of no use. after three service trips to dealer. they tell me not to leave the tow package switch on. so instead of fixing the short, they tell me not to use this option. i am fear this may cause a fire. also when i took a test drive all the silverado's on the lot were dead and had to be jump started. *jb | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 10/22/2007 | 76505 | 1 | 05/01/2004 |
| Truck cut out while on the freeway; able to get it restarted. later while trying to get home it stalled in the middle of an intersection. chevy service dealer knew exactly what it was-- he told me it was due to a broken wire primary at coil connector. that this happens all the time. part was replaced at a cost of $141.37. if this part is defective why is not recalled? *tr | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 11/10/2007 | 1 | ||
| November 10, 2007, i wrote the following letter to: general motors 100 renaissance center p.o. box 100 detroit, mi 48265-1000 certified mail number: 7007 1490 0000 9298 4767 to whom it may concern: i have received your letter regarding the 2004 model year chevrolet silverado whereby general motors is providing extended warranty on the instrument panel. general motors wrote: this letter is intended to make you aware that your vehicle could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. however, general motors also wrote: if the condition occurs on your 2004 model year chevrolet silverad within 7 years of the date your vehicle was originally placed in service or 70,000 miles, whichever occurs first, the condition will be repaired for you at no charge. frankly, i find the mileage restriction ludicrous! either the instrument panel is defective or it is not! moreover, if the instrument panel fails when driving, especially at night, public safety becomes an issue......... *tr | |||
| 03/30/2006 | 98702 | 1 | 10/01/2004 |
| Dt*: the contact stated the speedometer became inoperable. the dealership determined the instrument cluster needed to be replaced. | |||
| 03/16/2006 | 30000 | 100 | 06/30/2003 |
| My speedometer needle started to stick on a higher speed and not come down. it would return to zero if i started and stopped the engine multiple times. this condition gradually worsened until it was stuck on pegged, even when parked. i had no idea how fast i was going. also, the speed control would not engage. i had to stop the vehicle and turn off the engine, then proceed before it would work again. i took it to the dealer for the speedometer. they were aware of the speedometer problem and one person insinuated it was a very common problem. they replace the cluster (?). they would not allow me to have the old parts and charged me $450.00! i speak for myself and others with this problem,we need help! *nm | |||
| 11/24/2005 | 27000 | 1 | 03/30/2004 |
| After 15 months of operation, the speedometer started acting strangely and finally failing completely after 18 months. the vehicle was well under warranty. took it in and the dealer said that they had to backorder and the new speedometer would be in within a couple of weeks. that was 5 months ago. still no resolve to the problem. i haven't had a speedometer in 5 months. when i complained to gm, they said they would give me 12,000 miles and/or 1 year extra of warranty. what actually happened is they started the 12mos / 12,000 miles at that particular moment which decreases my originally warranty by 1 month and 4500 miles. *nm | |||
| 11/20/2005 | 54350 | 1 | 06/17/2004 |
| Instrument cluster on 2004 chevrolet 2500 hd starts going out and the speedometer and tachometer cannot be depended on. when this is happening and you have the cruise control on who knows how fast you are really going. i feel there should be a recall since chevy has them designed to where they generally go out just as the warranty goes out. why should we wait until this causes a wreck. *nm | |||
| 11/15/2005 | 38000 | 1 | 09/07/2004 |
| Dt: the contact stated the speedometer stopped working without warning. he took the vehicle to a local dealership to be checked. they determined the instrument cluster panel was faulty. this caused the speedometer to malfunction. he contacted the manufacturer, and they approved the repairs to be made without cost to the contact. *ak | |||
| 07/23/2005 | 1 | 07/20/2004 | |
| Trailer brake wiring harness. i recently purchased a trailer which required a electronic brake. after having the braking system installed by the manufacturer of the trailer i was informed of the problem with the braking harness on the vehicle. i then called the dealer for more information, they recommended i take it to another trailer dealer and have it looked at. that's when i found out that the wiring harness was only receiving 4 volts, the braking system requires 12 volts. *jb | |||
| 04/12/2005 | 63000 | 1 | 08/12/2004 |
| The connector to the fan blower motor resistor burned up and melted on my 2004 chevrolet silverado 1500. the technician that worked on this vehicle said that the connector shorted out, causing the resistor plug to burn up. he also stated that this was common in certain gm vehicles. chevrolet said there was no problem.*ak | |||
| 01/15/2005 | 38000 | 1 | |
| The dash board cluster went out and the truck is only a year old, the expense and the delay in getting it fixed due to the back log of clusters needing repaired. it took seven days for the part to come in.*ak | |||
| 10/05/2004 | 1500 | 20 | |
| Vehicle shifted very hard, and there was an incident of shutting down. also, dashboard lights flashed on and off. dealer could not duplicate the problem.*ak | |||