Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 3425 | 3425A | 10021075 | Unable to program tire size in ebcm/vses. *kb | 03/01/2007 | |
| 3562 | 3562C | 10021010 | Bridgestone dueler product information update. *kb | 02/22/2007 | |
| 3562A | 10016866 | Bridgestone dueler product information update. *tt *sc | 10/13/2005 | ||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 030310006D | 09/01/2005 | 030310006E | 10012161 | 20 inch wheels and tires available through gmspo. *eh *tt | 02/16/2005 |
| 3235 | 10010654 | 20 inch wheels stop sell on 1500 crew cab with 5'8' bed. *eh | 12/03/2004 | ||
| 3157 | 01/01/2004 | 10010018 | Excessive tire spin setting diagnostic trouble code c0543. *tc | 11/03/2004 | |
| 3132A | 3132B | 10010024 | Nvg149 np3 transfer case may exhibit a bind or shudder on turns. *tc | 11/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/17/2010 | |||
| Kumho tyres on my chevy silverado developed sidewall splits due to dry rot. tyres are only 1 year old and have 26,000 miles on them. they did not want the dot numbers. contacted kumho and they said they weren't concerned. my auto shop said the tyres were unsafe to drive and replaced them. the indifference and rudeness of the kumho customer service person charles and his supervisor was appalling. absolutely no concern that this could create a potentially fatal tyre failure. very disturbing and quite a surprise. | |||
| 08/01/2008 | 25000 | ||
| Tl*the contact owns a 2004 chevrolet silverado with foreign yks, size lt245/75r16 tires. while driving 50 mph, the vehicle started moving from side to side; however, he was able to drive the vehicle into the emergency lane. he observed that most of the tread on the passenger side rear tire was gone. a month later the same problem occurred with the front passenger side tire. he notified the manufacturer fts and they stated that nhtsa campaign id number 07t003000, nhtsa action number eq08012 tires, tread belt are related to the failure; however, his tires were not included in the recall. he researched the problem and realized several of the foreign tires are defected. the failure mileage was 25,000 and the current mileage was approximately 35,000. | |||
| 07/28/2008 | 30000 | 1 | |
| Tl*the contact owns a 2004 chevrolet silverado. the consumer noticed that the spare tire was a different size than the original tire. the contact called the dealer and was informed that his spare tire was the correct spare tire size that comes with his vehicle. the failure mileage was 30,000.update 09/10/08 *cw upadted 09/15/08. *jb | |||
| 06/17/2007 | 65000 | 1 | 08/27/2003 |
| Tl*the contact owns a 2004 chevrolet silverado. while driving 70 mph in the center lane, the driver side front goodyear wrangler tire blew out. the contact lost control of the vehicle and crashed into the median. aaa arrived and changed the tire. the consumer stated when taken to the dealer he found that all of the tires and the spare were passenger car tires with maximum inflation pressure recommendation of 44 pounds. the customer stated the tires were over inflated thus putting him at risk for exactly what happened since inflating the tires as recommended. updated 07/25/07 *tr | |||
| 02/01/2006 | 14000 | 2 | 10/14/2005 |
| 2004 silverado front shock and coil spring insulator failures. *ts the front spindle also failed. the consumer believed there was a problem with the tires. *jb | |||
| 02/01/2006 | 2 | 10/14/2005 | |
| The consumer stated the left front shock failed. *jb the consumer believed there was a problem with tires that caused the shocks to fail. *jb | |||
| 04/19/2005 | 16000 | 1 | 06/10/2004 |
| All 5 (five) tires that came on my 2004 silverado are dry rotting. i am a 59 year old disabled woman and vehicle had 18000 when my son noticed the rotting. *jb | |||
| 12/03/2004 | 4 | ||
| Tires are out of round. i have a 2004 z71 that has 8,000 miles on it. the dealer has put four sets of tires on it. they wont admit there is a problem. can you help? the tires are bridgestone duelers a/t 17*jb | |||
| 11/01/2004 | 1 | 04/01/2004 | |
| The tires do not fully contact the ground,they are rounded. three fifths of the tire is on the ground. once the road is wet there is a lack of stopping power. general, ameritrak ats, lt215/85r16, load range e, dot a30p1unb, 115/112s. *ak the tires failed to grip the road when attempting to make quick or sudden stops, the abs would kick in but the stopping distance would increased with the lack of traction. also, the center of the tire was worn 3/32 and the outer was 1/5 of each side of the tire was not in contact with the ground. *sc | |||
| 07/14/2004 | 1800 | 3 | |
| Consumer ordered a four wheel drive from the manufacturer, and the vehicle was delivered with 4 ply highway tires on it. these tires were not designed to handle 4 wheel operation. manufacturer was not willing to change anything. they stated take it or leave it. *ak | |||
| 07/25/2004 | 25 | 2 | 07/25/2004 |
| Prior to purchase of the vehicle a vibration and bouncing was noted on the test drive, the dealer assured me that the problem would be corrected and two days later they replaced the tires. this did not eliminate all of the bouncing, the dealer again serviced the vehicle, the salesman and the service manager both rode with me in the vehicle and agreed that there was a problem and that it would be corrected even if all of the suspension components, wheels and tires had to be replaced. one day later i was told that the bouncing was characteristic of the vehicle and that there was nothing they could do about it, no other solution was offered. i do not feel the vehicle is performing correctly and is not safe.*ak | |||
| 07/31/2004 | 1 | ||
| While driving on i-75 at 70 mph rear passenger tire blew out. stopped the vehicle and the tire blew out from the side, all the way around the tire.*ak | |||
| TIRES - SIDEWALL | |||
| 05/06/2005 | 16800 | 1 | 03/26/2004 |
| (1) driving vehicle on interstate at highway speed, 65-70 mph. (2) tire, interior sidewall failure, of driver side rear. (3) dealer replaced with a new tire, n/c. (4) vehicle unloaded. tires 17,000 mls wear. | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 01/01/2005 | 1 | 07/01/2004 | |
| The spare tire was not the same size of the tires mounted on the vehicle. *sc the consumer stated that chevrolet does not make nor provide 17 inch spare tires for his vehicle. the 2005 vehicles now have 17 inch spare tires. the consumer asked if it is safe to make an 8000 mile journey pulling a 6000 pound trailer with two different size tires on his vehicle. *tc *jb | |||
| TIRES - TREAD/BELT | |||
| 04/19/2005 | 8684 | 6 | 07/08/2004 |
| Dt: the consumer states that the ameritech by general tire has developed a problem with tread separation. the two front tires had to be replaced about 4 months ago and the 4 rear tires need to be replaced now. the dealership agreed that the tires need to be replaced and the manufacturer said that they would supply the consumer with new tires if they had them. the consumer has been waiting for the tires for 3 weeks. the consumer talked to general motors about the tires. the consumer states that the tires are under warranty. the tires are a year old and have 14,000 miles on them. the first two tires had to be replaced at 6,000 miles. the tire line is lt215/85r16. all the tires are from the same line and have been properly maintained.*ak *mr | |||
| 03/09/2005 | 02/18/2004 | ||
| Chunks out of treads on all four oem supplied tires. increasing vehicle vibration noted when driving on the highway. tires are bridgestone duravis ii lt245/75r16e. vehicle has 11,000 miles. vehicle is used for personal use 80-85% hwy/cty, 10-15% gravel road, 1-2% offroad. tires have been inspected by car dealer and local tire dealer who state the problem could be caused by rocks or rough roads. customer claims vehicle is not abused or being used any differently than previously owned full size pickups, and never experienced this type of tire problem before. customer claims that when vehicle was ordered he spec?d and payed for option code qiw ?tires on/off road duty?. customer is concerned about the safety and reliability of these tires. customer is requesting warranty condsideration for ?improperly supplied tires? on this vehicle. both the dealer and gm customer assistance have denied customer request.*ak | |||