Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
23020002/04/2000232099610007Daimlerchrysler corporation is now offering internal emergency trunk releases for selection vehicles. *tt04/13/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
08/12/200374000109/06/1993
 I have a 1994 chrysler concorde that i purchased new. i have experienced more problems with this single vehicle than 12 other vehicles i have owned combined. here are some of the items that chrysler refused to fix while the car was still under warranty: the gas cylinders that hold the hood up became weak and the hood struck me on the back of my head while i was changing the oil. the trunk lid will also fall and hit you on the head. one of the rear inside door latches broke and chrysler also refused to fix that. i decided to fix the door latch myself and the parts needed to fix the door had been on back order for 6 months. i had to buy a complete door panel at a salvage yard to fix a simple door latch handle. the most recent and serious safety complaint that i have happened on 10-12-03. my wife was driving this vehicle and i was the passenger along with 2 other passengers. while approaching a bridge and oncoming traffic we hit a bump in the highway and the car died. my wife nearly panicked as she could not steer the car. she then turned the ignition switch back on and the car restarted. the ignition switch turned itself off by simply hitting a bump in the road, something we all do every time we drive. i consider this last incident to be very serious and felt like someone needed to be informed. i realize that this vehicle is 10 years old but it has less than 75,000 miles on it. while this car was under warranty the engine was rebuilt, the transmission was worked on, windshield motor went out, and the air conditioner quit. also a seat rail broke and chrysler also refused to fix that. to sum things up, this was the first chrysler product that i had ever purchased and it will definitely be the last. *la
12/14/1998
 While pulling out of a parking lot had a rear driver side bumper accident which caused the driver's door which was locked at the time of the incident, to fly open. occupant was not restrainedt by a seatbelt which fell out. currently at the dlr. please provide further information. *ak
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
03/14/1994
 All three bolts that secures the tailgate latch fell out. tt
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
1
 Consumer went to open vehicle to remove an oil cap, and the hood came down on him, hitting him in the back of head and back. *ak
02/18/1998
 The gas cylinder that holds the hood up malfunctioned, causing the hood to slam down and place a dent in the hood. may have caused injuries. *ak
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
06/01/1999
 The trunk lid on this vehicle will sudden drop on your head. it has hit me several times. no warning. it can be in the up position while i am unloading my groceries and then suddenly bang! i get socked by this trunk lid. the hood will not stay up either but it doesnt suddenly drop just goes down and wont stay up. i warn the service technicians when they check my oil to be careful or they could get injured. there is no way to adjust the trunk or the hood. the dealer says its about $300.00 to fix both. i have never had a car which the trunk fell on me or the hood will not stay up. can you help me with this problem i am afraid i will be knocked out late at nite while loading at the supermarket and its a scary thought for older women alone at nite. *ak