Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2304600 | 12/29/2000 | 618409 | On some vehicles the front seat cushion pan cracked or the mounting weld nuts broke loose. *jb | 04/12/2001 | |
| 2300800B | 11/24/2000 | 230800A | 615688 | Subject regarding child seat tether anchors. *tt | 01/28/2001 |
| 230800 | 03/03/2000 | 233599A | 610635 | Subject regarding child seat tether anchors. *tt | 05/09/2000 |
| 233599 | 09/03/1999 | 607963 | Information on child seat tether anchors. *tt | 10/21/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/28/2003 | 118000 | 1 | |
| Brackets supporting back of driver's seat have broken in half allowing seat back to fail to support driver.*ak | |||
| 08/12/2003 | 74000 | 1 | 09/06/1993 |
| I have a 1994 chrysler concorde that i purchased new. i have experienced more problems with this single vehicle than 12 other vehicles i have owned combined. here are some of the items that chrysler refused to fix while the car was still under warranty: the gas cylinders that hold the hood up became weak and the hood struck me on the back of my head while i was changing the oil. the trunk lid will also fall and hit you on the head. one of the rear inside door latches broke and chrysler also refused to fix that. i decided to fix the door latch myself and the parts needed to fix the door had been on back order for 6 months. i had to buy a complete door panel at a salvage yard to fix a simple door latch handle. the most recent and serious safety complaint that i have happened on 10-12-03. my wife was driving this vehicle and i was the passenger along with 2 other passengers. while approaching a bridge and oncoming traffic we hit a bump in the highway and the car died. my wife nearly panicked as she could not steer the car. she then turned the ignition switch back on and the car restarted. the ignition switch turned itself off by simply hitting a bump in the road, something we all do every time we drive. i consider this last incident to be very serious and felt like someone needed to be informed. i realize that this vehicle is 10 years old but it has less than 75,000 miles on it. while this car was under warranty the engine was rebuilt, the transmission was worked on, windshield motor went out, and the air conditioner quit. also a seat rail broke and chrysler also refused to fix that. to sum things up, this was the first chrysler product that i had ever purchased and it will definitely be the last. *la | |||
| 1 | 09/15/1999 | ||
| Front passenger seat has a bracket that broke. this allows seat not to be stationary when occupied or not. *ak dealer replaced power seat tracks and pivot brackets per recall 883. *slc | |||
| 12/01/2001 | |||
| Passenger's seat is not secure on seat tracks. it causes seat to move backwards and forwards while vehicle is being driven.*ak | |||
| 06/01/2000 | 1 | ||
| The seat rocked to the side and backward, a bolt had broken and the seat needed replaced, possibly recall related. *mjs | |||
| 09/14/2000 | 1 | 12/01/1993 | |
| Seat began to fail in spring 2000, finally had to replace seat assembly in aug 2000. one side was completely broken,the other broken nearly all the way through. dangerous as it could have failed while driving and caused an accident. did not contact dealer because no recall had been received, but later heard that there may have been a recall or other similar problems reported.*ak | |||
| 1 | 05/01/1996 | ||
| The back seat brackets on the drivers seat are broken. nlm | |||
| 1 | 01/01/1995 | ||
| Driver's side seat broke near the tracks and anchors. | |||
| 1 | 04/30/1994 | ||
| Tracks for the power seats failed causing seat to become wobbly. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 05/01/1999 | 59000 | 2 | 11/20/1994 |
| Chrysler concorde 1994, 3.5l v6. bought new. may 1999, found two long narrow pieces of plastic material in the footwell behind the driver?s seat. chrysler service couldn't identify. 6 sept. 2000, chrysler dealership executed recall # 883, replaced slides which had broken away from driver?s seat. april 2004, lost horizontal motion of driver?s seat adjustment. found the slides were assembled so tightly they destroyed the screw actuators due to overload. informed chrysler dealership, they say they did retrofit so now chrysler?s problem. informed chrysler, they say take it to dealership. may 2004, my car now has a driver?s seat with no horizontal adjustment available. found another broken off seat slide liner behind passenger?s seat. what can i do? *nm | |||
| 1 | |||
| Consumer experiencing problems with power seat and just recently received recall notice, consumer has not taken the vehicle in for repair yet . nlm | |||
| 09/15/2000 | 2 | ||
| Approximately two weeks ago i received a recall notice from chrysler regarding a possible defect in the drivers side power seat. i inspected the seat assembly and found that no problem existed at this time . the instructions indicate for me to keep the recall notice in the event the component fails at a later date. while inspecting the rails that the seats slide on, i discovered that the plastic wear pads that the upper rail slide on then moving the seat foreward or rearward were broken. i checked the passenger side assembly and found the same pieces were broken. i contacted chrysler regarding these broken pieces and explained to them that this is a potential safety hazard and inquired if they would consider replacing these broken items due to the fact that the car has very low mileage. they refused to consider replacing these items even though both seats rock side to side and forward if pushed from behind. i checked with the parts department to order replacement wear pads to install in the rails and was told that there is no replacement available. the only way to correct the problem is to buy the entire power seat mechanisms for both seats. the cost for this is well over one thousand two hundred dollars. i believe that this is a wide spread problem with this particular make and model of vehicle, and believe if you were to look at any random sample of like vehicles, you will find nearly every one with the same problem. these broken components could cause the seat to tilt while cornering and cause the driver to lose control of the vehicle.*ak | |||
| 06/11/1997 | 4 | ||
| Driver's side seat (power) rail had broken. right side of driver's seat moves & shifts when vehicle accelerates or brakes applied. left okay. *ak | |||
| 04/13/1996 | 1 | 02/14/1994 | |
| Power seat glides cracking/falling out of seat tracks, causing seats to be unstable. | |||
| 01/10/1997 | 1 | ||
| Owner noticed small plastic piece near (power) seat tracks; seat will wobble badly when moved backwards due to non-connection; in forward position wobbles also; dealer/mfg both notified; dealer says out of warranty, no repairs done. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 06/10/2003 | 1 | ||
| Consumer states that driver's seatback broke and collapsed backward. consumer has to use a piece of wood to position seat back correctly.*ak | |||
| 01/01/2002 | |||
| Driver's side seatback broke while driving. dealer has been contacted. please provide further details.*ak | |||
| 02/19/2000 | |||
| Seatback broke. no back support for driver while driving. this could lead to a vehicle collision . dealer notified, and will only repair at consumer expense. *ak | |||
| 10/13/1998 | 06/20/1994 | ||
| Driver's seatback separated from the seat bucket when pulling away from a stop light almost caused to an accident due to loss of control as the driver slid backwards from the steering wheel. | |||
| 05/03/1998 | 1 | 10/15/1993 | |
| Bottom seat support sheard off on the right side of the drivers seat causing the seat back to collapse. | |||
| 01/08/1999 | 2 | 01/01/1998 | |
| Drivers seat-rh side seatback bracket broke suddenly causing non-accident causing swerve | |||
| 05/27/1996 | 12/30/1993 | ||
| Driving along approximately 30 mph and the right rear hinge broke and seat leaned backwards. took to body shop for repair and they welded the bracket that connects upper seat to lower seat. *ak | |||
| 05/24/1996 | 03/01/1994 | ||
| While stopping at red light, was propelled upon impact into intersection, during rear end collision driver's seat back rest broke then collapsed rearward, driver lost control of vehicle. *ak | |||
| 06/01/1996 | 1 | ||
| Front seat broke at hinges area. *ak | |||
| 08/03/1996 | |||
| When consumer was involved in an accident driver's seat back broke. car was hit from the rear.*ak | |||
| 01/12/1996 | 2 | ||
| Seat latch did not hold, causing seat back to recline/injury during accident. *sd | |||