Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC - FLUID
DP04007CHRYSLER GROUP LLC10/13/200410/27/2004FUEL RAIL, BRAKE FLUID, CHASSIS
 On september 5, 2004, mr. robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle is being towed.mr. galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this is still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
09/15/2002120000
 I have had more problems with this chrysler than any car i have driven. it is not yet ten years old, but i have had brake work done at least three times totaling 1500.00+dollars. my air conditioning fails every year. the bars on the outside of the car have begun to peel away from the main body. three inside door handles have broken off from the inside, and i dont even use my rear doors. this will cost me 150.00 per door without including labor. my car is in the shop now because the mechanic is checking it for transmission failure. the rear trans. mount and mount bushings have been replaced and need to be replaced again. the alignment is off because it needs new lower control arms now. without the transmission failing this is 900.00 worth of work. i have never been able to get anything from chrysler except an emailed, "i'm sorry...thank you for buying chrysler" if i ever get this car out of the shop, i will not buy chrysler again. i have spent thousands of dollars on various repairs on this car and it is only 9 years old!
SERVICE BRAKES, HYDRAULIC - ANTILOCK
09/08/20041
 Brakes pulsated when applied, and vehicle pulled to the right. consumer drove vehicle to the dealer for inspection, and mechanic determined that abs braking system needed to be replaced. *ak
09/15/1999109/15/1999
 Anti lock brake light comes on intermittently, causing owner to question proficiency of brakes. *ak jlg
09/01/200112/01/1993
 No summary listed for abov evehicle. *ak
10/19/200007/01/1998
 1. engine stayed in limp mode. three attempts to repair before problem solved. 2. fuel gauge will not register below half-full. needs fuel sending unit. 3. abs/traction control lights and system failure - replaced abs module, part #4759326 4. front rotors replaced. 5. left sway bar link replaced 6. water pump replaced
09/01/1997
 Anti-lock brake failure. *ak
10/09/2000101/20/1994
 Abs light is on due to failure, took dealer three hours to located problem. *mjs
 While traveling noticed abs indicator light came on/off. also, brake pedal was too soft. dealer has been notified. please provide futher information. *ak
11/04/1999109/01/1996
 At just 43,000 miles i experienced catastrophic transmission failure. the repair cost over $1400. now, 13,000 miles and 14 months later i am experiencing the exact same trouble. this essentially equates to an additonal $100 per month in operating expenses. *ak
 Abs warning light would come on and go back off. this happened about 20 times within 50 miles. could cause a vehicle not to be able to stop during panic braking. dealer has not seen vehicle.
01/01/1995
 While making a stop consumer would feel the brake pedal pulsating due to brake rotors warping. *ak
11/15/199810/01/1998
 The cpu for the abs brakes went out within 4 months of buying the car. dealer would not cover the cost. owner paid for the work. *ak
05/20/19983
 Consumer replaced rotors three times within 53,000 miles of due to premature wear. dealer and manufacturer were notified of the situation and refused to accept the manufacturer's responsibility for the brake rotors failing. will not repair without cost to the consumer. *ak
211/10/1993
 Abs malfunctioned. the brakes grabbed, squeled, thumped and rattled until a new module was installed.
06/26/1995
 Abs brake control module had to be replaced., diagnostic test revealed faulty abs brake unit.ak
02/17/1998111/01/1994
 Entire anti lock brake system failed.
1
 Antilock brakes defective.
 Abs light goes on and off. the abs brakes do not work. dealer saw it 2 times and does not know what to do. *ak
03/02/1997
 Applied the brakes and the abs light comes on, the abs brakes will not work only when the abs light goes off. *ak
02/13/1997
 Driving along approximately 35mph and brake light came on, slowing down to make a turn and applied foot to brakes and the only had partial brakes. took foot off brake and reapplied and the brakes still were partially working. *ak
10/23/199503/01/1994
 Water pump/timing belt has been replaced and car is still having problems with overheating whenever driving 30 miles. also, replaced abs module controller. in addition, right steering tie rod rubbed against transmission wiring harness, causing transmission failure/stalling prior to recall, recall repairs performed. (94v-024). *ak
04/01/1996107/01/1994
 When driving and applying the abs brakes the front end shakes. *ak
08/14/1996
 Abs, brake failure, when making quick stop, have extended stopping distance, and pedal goes to the floor, in for repair. *ak
05/15/1994
 Abs: when applied/coming to stop, brakes get jerky, makes grinding noises, sometimes pedal does not go to floor; brake warning light comes on intermittently.*ak
01/15/1995
 Abs: whenever apply brakes hard, they lock up and vehicle jerks; no other known problems. tt
 Abs brakes; hydraulic unit replaced due to brakes failing completely. please describe details. *ak
10/02/1994
 Abs system failure, loss of braking while traveling at 30 mph. tt
07/17/19951
 The car has abs brakes. they have experienced total brake failure. and the pedal went to the floor. tt
06/01/1995
 The abs system went out on the car. the lights came on and would not go off. had to replace the abs module. please describe. tt
05/06/19951
 Abs, brake failure, applied the brakes and experienced extended stopping distance. tt
06/08/19951
 Vehicles abs braking system hose ruptured and fluid spilled on exhaust manifold while driving.causing loss of brake pressure. tt
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
05/01/199705/24/1994
 Instrument panel abs light remains on.
02/01/1997103/01/1994
 Antilock brake warning light illuminated.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
05/01/2000
 Brake excessively noisy with a metal to metal sound whenever brakes are tapped
 Failure on the steeirng wheel and column, consumer was making a right hand turn and the vehicle lost brakes and power steering, causing the consumer to have an accident. *ak
09/04/1995
 Intermittently brake pedal goes to the floor without stopping the vehicle. tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
05/01/1996205/01/1994
 The front brake discs warped at about 30,000 miles. i replaced them and the new ones warped at about 40,000 miles. *ak
 When coming to a stop sign the front brake start shake disc brake . tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
07/09/19969
 Brakes pulsated, causing pads and shoes to be replaced. *sd
02/19/1994402/19/1994
 Rotors warpped at 2-3 thousand miles, replaced rotors and pads, at 9.000 problem resurfaced, same replacement, 17,000 problem resurfaced, same replaced. *ak consumer states rotors are warped again this is now the 4th time.*jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
03/07/20052
 Fuel is leaking out of the gas tank. consumer is concerned that a fire could occur. also, brakes are making noise and causing the wheels to shake, making it difficult to control the vehicle .*ak
10/19/200007/01/1998
 1. engine stayed in limp mode. three attempts to repair before problem solved. 2. fuel gauge will not register below half-full. needs fuel sending unit. 3. abs/traction control lights and system failure - replaced abs module, part #4759326 4. front rotors replaced. 5. left sway bar link replaced 6. water pump replaced
01/01/1995
 While making a stop consumer would feel the brake pedal pulsating due to brake rotors warping. *ak
05/20/19983
 Consumer replaced rotors three times within 53,000 miles of due to premature wear. dealer and manufacturer were notified of the situation and refused to accept the manufacturer's responsibility for the brake rotors failing. will not repair without cost to the consumer. *ak
10/12/1996106/01/1994
 Brake rotors warped, causing vehicle to shimmy.
03/01/1996103/01/1994
 Brake rotors warped, causing front end to shimmy when brakes applied.
03/13/19961
 Front rotors repaired. *sd
08/12/1995202/01/1994
 Due to the front disc brake rotors warping, the vehicle vibrates. *ak *jb
02/19/1994402/19/1994
 Rotors warpped at 2-3 thousand miles, replaced rotors and pads, at 9.000 problem resurfaced, same replacement, 17,000 problem resurfaced, same replaced. *ak consumer states rotors are warped again this is now the 4th time.*jb
 Brake rotors of vehicle are warping w/low mileage accumulation which affects stopping performance. please describe detail. tt
05/06/19951
 Warped front brake rotors, causing extended stopping distance, resulting in loss of control/accident. *ak
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
 Cars need adjustable pedals for short drivers to stay far enough away from the airbag if it opens for their safety i am only 6 inches away from the airbag when my feet touch the pedals. i am scared for my safety if the air bag opens.please help me. *ak