Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900101 | 03/23/2001 | 1900300 | 619127 | Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/15/2001 |
| 1900300B | 10/06/2000 | 190300A | 618868 | Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/03/2001 |
| 0042 | 09/13/2000 | 615695 | Advance service information for loose steering. *tt | 01/28/2001 | |
| 190300A | 09/08/2000 | 190300 | 6092235 | Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 11/29/2000 |
| 190300 | 06/02/2000 | 614153 | A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 09/29/2000 | |
| 190899 | 12/31/1999 | 610017 | Information when servicing the inner tie rod end to steering gear attachments. *tt | 04/14/2000 | |
| 190397 | 02/14/1997 | 52029 | Steering gear cold - squawk noise. *tw | 07/17/1997 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| 190798 | 10/02/1998 | 602894 | Information on steering gear mounting bushing service. *ak | 11/16/1999 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 084395 | 10/01/1995 | 46368 | Creaking or clicking noise fron steering wheel area when pushing or pulling on the steering wheel, usually when entering or exiting the vehicle. bulletin involves installing four tape insulating pads between the driver airbag module and th | 04/25/1996 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE99044 | CHRYSLER GROUP LLC | 06/28/1999 | 10/29/1999 | STEERING SYSTEM RACK AND PINION | ||
| Consumers have submitted 36 reports involving failures of the tie rod bushings or bolts at the attachment of the tie rod to the steering rack and pinion unit in the subject verhicles.ten of these incidents were reported to have resulted in a loss of vehicler control.additionally, 27 reports have been received which allege failure of the steering gear rack and pinion unit, including five which resulted in a loss of vehicle control.no vehicle crashes were reported, but the failures are of concern in that they may pose a compromise to steering control.a prelimiary evaluation has been opened on this issue. | ||||||
| EA99031 | CHRYSLER GROUP LLC | 10/29/1999 | 09/13/2001 | STEERING SYSTEM RACK AND PINION | ||
| There is no summary currently available | ||||||
| STEERING - COLUMN | ||||||
| DP03002 | CHRYSLER GROUP LLC | 05/07/2003 | 07/22/2003 | STEERING COLUMN SEPARATION | ||
| Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/01/1996 | 26000 | 2 | 01/01/1994 |
| I have a 1994 chrysler concorde which has air-bag problem which i was told would cost me $500 to replace a clock spring by bob baker in carlsbad, ca. i refused stating that daimler chrysler should treat that as a drive train defect and replace it. i also had a failure of the steering and paid for that out of pocket.*jb | |||
| 01/30/2004 | 173680 | 06/05/2003 | |
| The tie-rods in my 1994 chrysler concorde have failed repeatedly since i purchased this vehicle, causing excessive vibrations as well as depleted steering ability. additionally my steering wheel is approx. 45 degrees offset from center. my dealer replaced my tie-rods at approx. 150,000 miles under warranty purchased with my vehicle. my vehicle is at 173,680 miles now and the tie-rods are once again in need of replacement. i am concerned these parts are deffective due to excessive force put on them because of a severe vibration in the steering column. it has been less than six months since the tie rods were last replaced, and even after they were replaced the last time my dealership was unable to return the steering wheel to the center position for forward travel. | |||
| Parking brake has failed due to defective design. manufacturer has redesigned parking brake. steering and tie rod are related concerns. *ak *ml | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 04/08/1999 | |||
| Consumer was driving when she heard a snapping noise. the next day she began to back out of the driveway and vehicle dropped. consumer has not repaired vehicle. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/15/1999 | 1 | 09/01/1993 | |
| The gas struts weakened in cold weather, allowing the hood to fall on my head causing personal, but fortunately not sever, injury. no prior indication of weakening. the power steering system failed during a low-speed parking lot maneuver, causing my wife to lose control. fortunately she stopped. required rack replacement and power steering pump failure. car essentially unsteerable. if it had happened at speed, a serious accident would surely have occurred. *ak | |||
| 08/25/1998 | 81 | 10/17/1996 | |
| Power steering pump pulley (plastic) broke and caused the car to shut down. driver could not steer and suffered injuries while trying to turn the wheel. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/05/2000 | |||
| Right side cylinder of power steering is moving around too much when looking under hood while someone else turns. this creates a problem with main cylinder that causes right wheel to flap all over the place. *ak | |||
| 09/15/1999 | 1 | 09/01/1993 | |
| The gas struts weakened in cold weather, allowing the hood to fall on my head causing personal, but fortunately not sever, injury. no prior indication of weakening. the power steering system failed during a low-speed parking lot maneuver, causing my wife to lose control. fortunately she stopped. required rack replacement and power steering pump failure. car essentially unsteerable. if it had happened at speed, a serious accident would surely have occurred. *ak | |||
| Failure on the steeirng wheel and column, consumer was making a right hand turn and the vehicle lost brakes and power steering, causing the consumer to have an accident. *ak | |||
| 06/10/1994 | 0 | ||
| Power steering problems. *dh | |||
| STEERING - LINKAGES | |||
| 05/27/1999 | 1 | 10/01/1993 | |
| Steering is difficult as it wants to over correct particularly on the down hill at about 25 to 45 mph | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 03/05/2002 | 1 | 06/01/1994 | |
| Steering wheel shakes at high speeds. took vehicle to mechanic and they stated that tie rod bushing was completely worn out. dealer was aware of problem. *akchrysler appears to be aware that the front left and right tie rod bushings do not last as normally as they should. the tie rod bushings failure causes a potential loss of steering. *jg | |||
| 07/14/2001 | 1 | ||
| Bolt cap at rod connected to the rack and pinion became unscrewed and fell out. this caused tie rod to become loose, and driver lost steering control while turning into a driveway. wheel turned sideways. it slid along and into gravel. vehicle towed to dealership and was repaired.*ak *jb | |||
| 09/28/2000 | 1 | ||
| Inner tie rod ends and sway bar end links worn causing vibration/noise from front end when going over rough road. nlm. nlm | |||
| 10/17/2000 | |||
| Both front tie rods were reported lost from dealer. should not be driven until repairs were done. manufacturer notified, and informed consumer that vehicle was not covered under a recall due to vin. please feel free to provide any further details on this matter. *ak | |||
| 1 | |||
| Tie rod on the left front end came apart resulting in loss of steering control, it turned out that a locking mechanism for the inner tie rod ends was missing. nlm | |||
| 06/01/2000 | |||
| Car started pulling to the left and abs warning light comes on periodically, upon further inspection i found that both tie rod ends are wore and very sloppy. chrysler garage said that these are not recall items and that i will have to pay for repairs. | |||
| 08/02/2000 | 1 | 11/01/1993 | |
| Nut holding tie rod fell off, causing loss of steering. it was suggested that nut left loose on assembly line | |||
| 06/01/1997 | 3 | 06/01/1994 | |
| Tie rod end failed three times. each time the steering becomes very sloppy. bad component not able to lubricate. only lasts 29-30,000 miles to failure. premature wear.*ak | |||
| 1 | |||
| Consumer believes design and/or poor materials caused steering tie rod failure and gear isolator failure,which allowed steering gear to move excessively. *et | |||
| 04/13/2000 | |||
| Ea99031/steering system rack and pinion failure. also, vehicle experienced problem with outer tie rod;. dealer has replaced three of them within three years, all at consumer's cost. parts are available for inspection. *ak | |||
| 03/01/2000 | 07/01/1994 | ||
| Recall 99v215ooo/ engine cradle. parts needed for repairs were not available. consumer has contacted dealership every week since the first contact, took 1 month to repair. owner currently has a problem with the front outer tie rod, which needs to be replaced for the 3rd time. *ak *ml | |||
| 04/07/1999 | 1 | 10/29/1994 | |
| One tie rod end worn unevenly causing banging noise in the right front end of the vehicle. *nlm | |||
| 06/01/1999 | 1 | 06/01/1994 | |
| Rubber bushing on tie-rod end failed at less than 20,000 miles. tie rod replacement was required. *ak | |||
| 03/13/1996 | 1 | ||
| Tie rod came apart. *sd | |||
| 03/13/1996 | |||
| Steering system failure, threads on tie rods ends where they join sleeves rusted out. *ak | |||
| STEERING - RACK AND PINION | |||
| 07/14/2001 | 1 | ||
| Bolt cap at rod connected to the rack and pinion became unscrewed and fell out. this caused tie rod to become loose, and driver lost steering control while turning into a driveway. wheel turned sideways. it slid along and into gravel. vehicle towed to dealership and was repaired.*ak *jb | |||
| 1 | |||
| Consumer believes design and/or poor materials caused steering tie rod failure and gear isolator failure,which allowed steering gear to move excessively. *et | |||
| 04/13/2000 | |||
| Ea99031/steering system rack and pinion failure. also, vehicle experienced problem with outer tie rod;. dealer has replaced three of them within three years, all at consumer's cost. parts are available for inspection. *ak | |||
| 03/29/2000 | 04/17/1998 | ||
| Rack and pinion steering broke. when turning left or right there was a knocking and clunking noise. *ak | |||
| 05/27/1999 | 1 | 10/01/1993 | |
| Steering is difficult as it wants to over correct particularly on the down hill at about 25 to 45 mph | |||
| 12/24/1997 | 1 | 09/01/1993 | |
| Steering rack and pinion failed resulting in loss of steering control. | |||
| 09/01/1996 | 1 | 10/01/1994 | |
| Power steering failed abruptly due to rack and pinion steering malfunctioning. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 02/12/1997 | 05/01/1995 | ||
| While driving vehicle lost all steering. took vehicle to dealer and he said that it the steering rack was defective. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/01/1994 | |||
| Radio, while tuned to am stations, clicks when turn signals are activated. headlights are effective only for a very short distance and have accumulated dirt inside of them. on cold mornings when the defroster is used before the interior of the car is sufficantly warmed up there is a clicking sound, like a short. coming from the steering column. | |||
| 06/15/1998 | |||
| When traveling 60 mph in wet weather condition the steering wheel locked up, resulting in the vehicle pulling to the right, causing the consumer to hit the guardrail in which there was no deployment of neither driver's nor passenger's side air bags. vehicle was total loss. please provide any further details. *ak | |||
| 09/28/1997 | 1 | 01/01/1996 | |
| Steering column works improperly, recall on components, however consumers vin not part of recall. | |||
| 02/07/1995 | 1 | ||
| Noisy steering wheel. *ak | |||