Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 230897 | 03/07/1997 | 6089040 | This bulletin involves loose body mount door weatherstrip . *nlm | 01/12/2000 | |
| 232898 | 07/02/1998 | 602334 | Water and / or dust collection in the spare tire well or at the trunk floor to quarter panel seam. *yc | 10/26/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 237696 | 01/10/1997 | 51286 | The door check straps may cause a snapping noise, and/or increased travel efforts after the latch has been released- this condition is most likely to occur in cold ambient temperatures. *jd | 06/27/1997 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | ||||||
| DP04007 | CHRYSLER GROUP LLC | 10/13/2004 | 10/27/2004 | FUEL RAIL, BRAKE FLUID, CHASSIS | ||
| On september 5, 2004, mr. robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle is being towed.mr. galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this is still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/15/2002 | 120000 | ||
| I have had more problems with this chrysler than any car i have driven. it is not yet ten years old, but i have had brake work done at least three times totaling 1500.00+dollars. my air conditioning fails every year. the bars on the outside of the car have begun to peel away from the main body. three inside door handles have broken off from the inside, and i dont even use my rear doors. this will cost me 150.00 per door without including labor. my car is in the shop now because the mechanic is checking it for transmission failure. the rear trans. mount and mount bushings have been replaced and need to be replaced again. the alignment is off because it needs new lower control arms now. without the transmission failing this is 900.00 worth of work. i have never been able to get anything from chrysler except an emailed, "i'm sorry...thank you for buying chrysler" if i ever get this car out of the shop, i will not buy chrysler again. i have spent thousands of dollars on various repairs on this car and it is only 9 years old! | |||
| 04/23/1994 | |||
| Consumer has been waiting for 8 weeks to get recall 99v215000/ engine cradle repairs done. dealer claimed there were no parts or tools available to fix recall due to brackets and tools breaking. *ak | |||
| Consumer has been waiting since february 18, 2000 to get recall # 99v125000/ engine cradle fixed. but dealer does not have parts, and cannot determine when parts will come in. consumer states that he is driving an unsafe vehicle. *ak *ml | |||
| 03/01/2000 | 07/01/1994 | ||
| Recall 99v215ooo/ engine cradle. parts needed for repairs were not available. consumer has contacted dealership every week since the first contact, took 1 month to repair. owner currently has a problem with the front outer tie rod, which needs to be replaced for the 3rd time. *ak *ml | |||
| 02/23/2000 | 05/27/1994 | ||
| Recall 99 v 215./ engine cradle. tools that are needed to repair the recall are broken. the dealer is not able to service the recall. *ak *ml | |||
| STRUCTURE - BODY | |||
| 02/27/2001 | |||
| I believe the failure existed when i bought the car from sierra motors in april of 2000 but i was unable to recognize it at the time because i had never driven a vehicle with this problem before. i had the car in about 1 week after i bought it due to fuel line failure and asked them to check the undercarriage while they were at it and they said they found nothing wrong. the longer i had the car, the worse it got until i had to take it back and told them it seems to walk when i drive it and something must be wrong with the under carriage of the car. this time they did find it but they said it did not have a recall on it. my daughter found a recall on the 1994 concord for this problem and i want to find out why my car is not included and what i can do to get it included. thank you. jeanette yarbrough. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 09/16/1997 | 1 | ||
| Passenger door stop inoperative. yh | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 12/15/2000 | 1 | 01/01/1994 | |
| Gas struts support the hood when raised on this vehicle, in lieu of the more traditional springs or prop. apparently, when the car moves from a moderate temperature environment to a cold environment after a few years of service, these gas struts will not adequately support the weight of the hood, which then falls on the driver's head as he checks the oil, causing lacerations and potentially a concussion or other serious injury. the transmission, with age, in very cold weather, can refuse to shift into a forward gear after backing the car out onto a roadway, causing a major potential for a serious accident. this very dangerous propensity should trigger a recall by chrysler to foreclose serious injuries and accidents. *ak | |||
| 09/15/1999 | 1 | 09/01/1993 | |
| The gas struts weakened in cold weather, allowing the hood to fall on my head causing personal, but fortunately not sever, injury. no prior indication of weakening. the power steering system failed during a low-speed parking lot maneuver, causing my wife to lose control. fortunately she stopped. required rack replacement and power steering pump failure. car essentially unsteerable. if it had happened at speed, a serious accident would surely have occurred. *ak | |||
| 05/15/1995 | 1 | ||
| Trunk lid will not stay up unless its completely open. tt | |||
| STRUCTURE - BODY - HOOD | |||
| 08/12/2003 | 74000 | 1 | 09/06/1993 |
| I have a 1994 chrysler concorde that i purchased new. i have experienced more problems with this single vehicle than 12 other vehicles i have owned combined. here are some of the items that chrysler refused to fix while the car was still under warranty: the gas cylinders that hold the hood up became weak and the hood struck me on the back of my head while i was changing the oil. the trunk lid will also fall and hit you on the head. one of the rear inside door latches broke and chrysler also refused to fix that. i decided to fix the door latch myself and the parts needed to fix the door had been on back order for 6 months. i had to buy a complete door panel at a salvage yard to fix a simple door latch handle. the most recent and serious safety complaint that i have happened on 10-12-03. my wife was driving this vehicle and i was the passenger along with 2 other passengers. while approaching a bridge and oncoming traffic we hit a bump in the highway and the car died. my wife nearly panicked as she could not steer the car. she then turned the ignition switch back on and the car restarted. the ignition switch turned itself off by simply hitting a bump in the road, something we all do every time we drive. i consider this last incident to be very serious and felt like someone needed to be informed. i realize that this vehicle is 10 years old but it has less than 75,000 miles on it. while this car was under warranty the engine was rebuilt, the transmission was worked on, windshield motor went out, and the air conditioner quit. also a seat rail broke and chrysler also refused to fix that. to sum things up, this was the first chrysler product that i had ever purchased and it will definitely be the last. *la | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 02/22/2001 | 1 | ||
| When opening hood it will stay open for while. then, will close slowly/ will shut fast without a warning. took vehicle to dealer where they said problem was with hood shocks that were not holding. *ak | |||
| 09/28/2000 | 1 | ||
| Hood won't stay up because prop rod seals are leaking. nlm | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 08/12/2003 | 74000 | 1 | 09/06/1993 |
| I have a 1994 chrysler concorde that i purchased new. i have experienced more problems with this single vehicle than 12 other vehicles i have owned combined. here are some of the items that chrysler refused to fix while the car was still under warranty: the gas cylinders that hold the hood up became weak and the hood struck me on the back of my head while i was changing the oil. the trunk lid will also fall and hit you on the head. one of the rear inside door latches broke and chrysler also refused to fix that. i decided to fix the door latch myself and the parts needed to fix the door had been on back order for 6 months. i had to buy a complete door panel at a salvage yard to fix a simple door latch handle. the most recent and serious safety complaint that i have happened on 10-12-03. my wife was driving this vehicle and i was the passenger along with 2 other passengers. while approaching a bridge and oncoming traffic we hit a bump in the highway and the car died. my wife nearly panicked as she could not steer the car. she then turned the ignition switch back on and the car restarted. the ignition switch turned itself off by simply hitting a bump in the road, something we all do every time we drive. i consider this last incident to be very serious and felt like someone needed to be informed. i realize that this vehicle is 10 years old but it has less than 75,000 miles on it. while this car was under warranty the engine was rebuilt, the transmission was worked on, windshield motor went out, and the air conditioner quit. also a seat rail broke and chrysler also refused to fix that. to sum things up, this was the first chrysler product that i had ever purchased and it will definitely be the last. *la | |||
| 08/14/2000 | 10 | 06/01/1994 | |
| Trunk lid and attachments collapsed and a fell onto owner's head, resulting in injury. dealer has repaired vehicle at the owner's expense.*ak | |||
| 04/18/1995 | |||
| Trunk lid inadvertently opened while parked overnight in front of owners house. please provide details. tt | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/18/2000 | 0 | ||
| After taking car into dealer for recall repairs on a rusted frame, and immediately after getting car back from dealer, heard a clunking noise. consumer felt it may be coming from suspension. *ak | |||
| 09/07/1998 | |||
| The subframe cracked, dismounting the lower control arm, causing the vehicle to shaking very badly. consumer pulled to the side. the dealer has been contacted. *ak *yc | |||
| 06/26/1999 | 0 | ||
| Subframe broke at weld point, which in turn, caused the axle to break while backing up in the driveway. *ak | |||
| 02/15/1999 | |||
| Rear axle broke due to frame rail with hair line cracks. dealer/manufacturer notified and refused to repair unless cost goes to consumer. can nhtsa help in this matter. *ak | |||
| 02/15/1999 | 1 | 11/01/1993 | |
| Vehicle was in dealer for repairs of unrelated component when i was called and told there was a tear in the frame rail. inspecting the tear it at one of the left side area adjacent to where the cradle assembly bolts to the frame rail. comparing the failed rail to the right hand rail it appears a reinforcing channel that should be inside the frame rail to distribute the loads from the cradle assembly is missing. vehicle had a new transmission installed in july 1998, and the transmission was inspected in jan 1999. failure appears to be a fatigue type as it is ragged and has failed some of the frame rail welds. chrsler's area rep has supposedly looked at it and i was told he said that it could not be a factory defect or it would have failed long before now. car was driven very lightly until around sept 1996 and since then has been driven normally. the vehicle is still sitting at the dealers as they don't seem to know how to fix it, regardless of who pays for the repair. *ak | |||