Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 99V215000 | DAIMLERCHRYSLER CORPORATION | from 06/01/1992 to 10/31/1994 | V (Vehicle) | 402830 | 02/07/2000 | ODI | CHRYSLER GROUP LLC | 08/09/1999 | 08/17/1999 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the lower control arm attaching brackets can crack due to fatigue and separate from the engine cradle. | |||||||||||||||
| Consequence Summary | If this occurs, the transmission half-shaft could pull out of the transaxle and result in loss of power. | |||||||||||||||
| Corrective Summary | Dealers will reinforce the engine cradle at the point where the lower control arm attaches to it. | |||||||||||||||
| Notes | Owner notification began february 7, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 021699 | 12/31/1999 | 030298 | 609986 | Some vehicles may exhibit a constant lead or pull on a flat non-crowned road. *tt | 04/12/2000 |
| 020398 | 05/29/1998 | 601681 | Vehicle leads or pulls on flat non-crowned road. *yc | 11/10/1999 | |
| SUSPENSION - FRONT | |||||
| 022394 | 12/01/1994 | 39004 | Vehicle drifts or leads consistently in the same direction regardless of road conditions. *tw | 02/28/1995 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 021195 | 10/01/1995 | 46370 | Squawk from front stabilizer bar isolator in cold weather (less than 20 degress f). bulletin involves replacing the stabilizer bar isolators with revised parts. | 04/25/1996 | |
| SUSPENSION - REAR | |||||
| 020395 | 02/01/1995 | 02-05-94 | 39251 | Rear spring rattle. *tw | 03/31/1995 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE98022 | CHRYSLER GROUP LLC | 04/14/1998 | 08/31/1998 | REAR SUSPENSION TRAILING ARM/BOLT | ||
| Alleged that the rear suspension trailing and/or its attachment bolt may fail, posing a risk of loss of vehicle control and loss of rear service brake operation | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/15/2002 | 120000 | ||
| I have had more problems with this chrysler than any car i have driven. it is not yet ten years old, but i have had brake work done at least three times totaling 1500.00+dollars. my air conditioning fails every year. the bars on the outside of the car have begun to peel away from the main body. three inside door handles have broken off from the inside, and i dont even use my rear doors. this will cost me 150.00 per door without including labor. my car is in the shop now because the mechanic is checking it for transmission failure. the rear trans. mount and mount bushings have been replaced and need to be replaced again. the alignment is off because it needs new lower control arms now. without the transmission failing this is 900.00 worth of work. i have never been able to get anything from chrysler except an emailed, "i'm sorry...thank you for buying chrysler" if i ever get this car out of the shop, i will not buy chrysler again. i have spent thousands of dollars on various repairs on this car and it is only 9 years old! | |||
| 01/13/2002 | |||
| There is a rattling and a wobbling sensation coming from front right rear of vehicle at 5 mph. driver had vehicle towed to dealer, and they stated that suspension bracket had failed. cause was unknown. please provide any further information.*ak | |||
| 07/25/2000 | |||
| Vehicle lost control while making a left turn due to a front strut failure. dealer notified, and informed consumer that vehicle part was not cover under a manufacturer's recall. feel free to provide any further details. *ak | |||
| 04/07/1999 | 1 | ||
| Aluminum strut caused stress and fatigue on the sub-frame assembly causing it to break off around bushing holding the end of the strut, as a result extensive damage to vehicle components. mjs | |||
| 04/19/1996 | 9 | ||
| Front axle fell apart, causing front end to collapse. *sd | |||
| SUSPENSION - FRONT | |||
| 06/01/1997 | 3 | 06/01/1994 | |
| Tie rod end failed three times. each time the steering becomes very sloppy. bad component not able to lubricate. only lasts 29-30,000 miles to failure. premature wear.*ak | |||
| 05/18/2000 | 0 | ||
| After taking car into dealer for recall repairs on a rusted frame, and immediately after getting car back from dealer, heard a clunking noise. consumer felt it may be coming from suspension. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 01/17/2001 | 1 | 02/01/1999 | |
| Numerous problems far too many to list, we have taken it upon ourselves to repair most of them ...to the point of financial dificulty . this vehicle was manufactured with unacceptable defects and has been allready recalled once in the short time that we have owned it. (837 feb 00 safety recall no. 837-lower control arm reinforcement ) also could you tell us what 611 safety recall was we have no information just the #. *ak | |||
| 1 | |||
| Consumer has been unable to have the lower control arm repaired per recall notice 99v-215 because of lack of parts. nlm | |||
| 06/20/1998 | 1 | 01/20/1994 | |
| Consumer was experiencing transmission problems prior to recall notificaition (99v-215) due to possible recall component failure. *mjs | |||
| 04/07/2000 | 1 | 10/30/1993 | |
| Lower control arm reinforcement brackets failed prior to recall but dealer could not fix it due to lack of equipment (99v-215). yh | |||
| 1 | |||
| Recall repair of the lower control arm bracket (99c-215) could not be repaired because the dealers tool to fix this was broken. nlm | |||
| 1 | |||
| Consumer unable to have recall repair (99v-215) perfom because they are in litigation with dealership for fradulent concealment based upon the cost and need for the vehicle and for common law fraud in decieving about the condition of the vehicle at time of purchase. nlm | |||
| 03/25/2000 | 0 | ||
| Consumer took car to dealer for recall repairs. dealer refused to fix it because could not get tires off. consumer felt it was getting worse because something was rattling in front. *ak | |||
| 09/07/1998 | |||
| The subframe cracked, dismounting the lower control arm, causing the vehicle to shaking very badly. consumer pulled to the side. the dealer has been contacted. *ak *yc | |||
| 09/19/1999 | 1 | ||
| Backing out of the driveway heard a loud noise.shut vehicle off and put in neutral had vehicle towed to dealer . they looked at the damages and told consumer that she ran over something for that much damages. the insurance adjuster said that it was due to the design. the weld for the lower control arm has cracked due to tension. *ak | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 11/01/1995 | 2 | ||
| Bolt that holds stabilizer bar to the unibody snapped. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 12/07/2000 | 06/01/1994 | ||
| Front suspension bushings have worn prematurly and consistantly with this car. is there a reason for this. we maintain tires, alignments, etc. the front tirod bushings seem to be consistantly being replaceed. the bushings were replaced about 12,000 miles ago. the car lost traction in snow and spun out. when the insurance and dealer inspected the car, they replaced a blown transmission line, and indicated the front bushings were dry rotted and needed to be replaced. i have documentation of lube/oil changes for this car. can you give guideance on this problem with which to address the dealer.*ak | |||
| SUSPENSION - REAR | |||
| Recall 99v215000; this problem has occurred in the rear of vehicle since repairs were done in jan-2002. while driving owner heard noise and felt vibration in rear due to tire leaning crooked. rear control has failed/ breaking. please describe details. *ak | |||
| 10/19/2000 | 07/01/1998 | ||
| 1. engine stayed in limp mode. three attempts to repair before problem solved. 2. fuel gauge will not register below half-full. needs fuel sending unit. 3. abs/traction control lights and system failure - replaced abs module, part #4759326 4. front rotors replaced. 5. left sway bar link replaced 6. water pump replaced | |||
| 09/28/2000 | 1 | ||
| Inner tie rod ends and sway bar end links worn causing vibration/noise from front end when going over rough road. nlm. nlm | |||
| 2 | 05/06/1997 | ||
| Consumer has 2 concordes, one is a 1994 and the other is a 1997, both of the cars' sway bar's failed. *slc | |||
| 10/03/1996 | 2 | 09/01/1994 | |
| Sway bar links failed. | |||