Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900101 | 03/23/2001 | 1900300 | 619127 | Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/15/2001 |
| 1900300B | 10/06/2000 | 190300A | 618868 | Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/03/2001 |
| 0042 | 09/13/2000 | 615695 | Advance service information for loose steering. *tt | 01/28/2001 | |
| 190300A | 09/08/2000 | 190300 | 6092235 | Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 11/29/2000 |
| 190300 | 06/02/2000 | 614153 | A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 09/29/2000 | |
| 190899 | 12/31/1999 | 610017 | Information when servicing the inner tie rod end to steering gear attachments. *tt | 04/14/2000 | |
| 190397 | 02/14/1997 | 52029 | Steering gear cold - squawk noise. *tw | 07/17/1997 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| 190798 | 10/02/1998 | 602894 | Information on steering gear mounting bushing service. *ak | 11/16/1999 | |
| STEERING - WHEEL AND HANDLE BAR | |||||
| 084395 | 10/01/1995 | 46368 | Creaking or clicking noise fron steering wheel area when pushing or pulling on the steering wheel, usually when entering or exiting the vehicle. bulletin involves installing four tape insulating pads between the driver airbag module and th | 04/25/1996 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA99031 | CHRYSLER GROUP LLC | 10/29/1999 | 09/13/2001 | STEERING SYSTEM RACK AND PINION | ||
| There is no summary currently available | ||||||
| PE99044 | CHRYSLER GROUP LLC | 06/28/1999 | 10/29/1999 | STEERING SYSTEM RACK AND PINION | ||
| Consumers have submitted 36 reports involving failures of the tie rod bushings or bolts at the attachment of the tie rod to the steering rack and pinion unit in the subject verhicles.ten of these incidents were reported to have resulted in a loss of vehicler control.additionally, 27 reports have been received which allege failure of the steering gear rack and pinion unit, including five which resulted in a loss of vehicle control.no vehicle crashes were reported, but the failures are of concern in that they may pose a compromise to steering control.a prelimiary evaluation has been opened on this issue. | ||||||
| STEERING - COLUMN | ||||||
| DP03002 | CHRYSLER GROUP LLC | 05/07/2003 | 07/22/2003 | STEERING COLUMN SEPARATION | ||
| Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/22/2011 | 130931 | ||
| Tl* the contact owns a 1995 chrysler concorde. while attempting to turn the steering wheel, the contact heard a loud pop as the steering wheel started spinning uncontrollably. after inspection, he noticed that the tie rod bolt was fractured on the steering rack. neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. the current and failure mileages were 130,931. the vin was unavailable. | |||
| 10/22/2011 | 130931 | ||
| Tl- the contact owns a 1995 chrysler concorde. while attempting to turn the steering wheel, the contact heard a loud pop as the steering wheel started spinning uncontrollably. after inspection, he noticed that the tie rod bolt was fractured on the steering rack. neither the dealer nor the manufacturer was notified of the failure nor was the vehicle diagnosed or repaired. the current and failure mileages were 130,931. the vin was unavailable. kmj | |||
| 09/16/2008 | 1 | ||
| My wife was driving our 1995 chrysler concorde when she lost total steering control while making a left hand turn causing car to go over curb damaging a sign at the warren public library and significant damage to the car. upon inspection, it has been found that the tie rod linkage into the rack and pinion had broken off. *tr | |||
| 05/27/2008 | 122000 | 1 | |
| 1995 chrysler concorde with approximately 122,000 miles became unsafe to drive due to excessive play in the steering/an inability to control the car. the dealer identified the problem as inner tie rod bushings. within the same week, the driver's seat belt came unbolted from the car. *tr | |||
| 09/10/2004 | 62874 | 1 | |
| 1995 chrysler continuing steering and alignment problems. *tr | |||
| 06/17/2005 | 98000 | 03/17/2004 | |
| Severe handling problem enormouse amout of play in steering | |||
| 11/15/2003 | 0 | ||
| We are now about to put in our 3rd 95 cirrus transmission and 2nd 95 concorde transmission and feel that chrysler should pay for the cost of repairs. i have shelled out nearly $12,000 between the two cars in the last 6 years for repeated failures in engines, water pumps, steering assembly failures, transmissions, brake systems, radios, air conditioners, fuel rails, alternators and computer pcm's to name a few. by far the worst quality cars and highest cost of ownership of any cars i have owned in the last 30 years. something major goes wrong with these cars every few months. | |||
| 08/21/1996 | 1 | 03/01/1995 | |
| During vehicle operation at 25 mph. the vehicle stalled, and the brakes and steering locked up.*ak possible engine related. *slc | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/29/2002 | |||
| Bolts to gear box/ tie rod keep shearing off. had been replaced three times. dealer notified. feel free to provide any further information.*ak | |||
| 09/27/1999 | 05/01/1998 | ||
| Transmission stopped functioning at 65 mph. vehicle was towed to salem chrysler/plymouth in dayton, ohio. tow truck driver reported that the dealership had five other concordes in for service with the same problem. service manager at dealership would only acknowledge that they have had some problems with transmissions in the concorde line, but was quick to point that my vehicle was out of warranty. a salesman at another chrysler dealership in ohio was advised of my breakdown without any reference to the vehicle, when he responded, what does he have, a 95 or 96 concorde?. this seems to be a known problem among chrysler dealerships. | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 05/11/1999 | |||
| When driving at any speed power steering fluid is leaking from steering rack and from the inner rubber bushing of the tie rod. consumer contacted dealer and had vehicle repaired. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 1 | |||
| Steering pump failed. nlm | |||
| 01/15/1998 | 1 | ||
| Power steering pump failed causing power steering fluid leak. | |||
| 1 | |||
| Power steering pump failed. | |||
| 12/07/1997 | 1 | 01/01/1995 | |
| Power steering pump failed , causing leaking, | |||
| 11/01/1997 | 1 | 01/01/1995 | |
| Steering wheel pump failed. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/01/1996 | |||
| When appyling the brakes the vehicle stalls, which then causes the power steering and the brakes to lock , consumer has no control over steering or stoppping the vehicle.*ak | |||
| STEERING - LINKAGES | |||
| 06/24/2003 | 1 | ||
| When making a left turn consumer heard a snap noise. the steering wheel turned freely but the wheels would not turn. the vehicle was taken to an independent repair shop. the mechanic stated the problem was with the bushing behind the engine. *ak | |||
| 01/29/2002 | |||
| Bolts to gear box/ tie rod keep shearing off. had been replaced three times. dealer notified. feel free to provide any further information.*ak | |||
| 05/22/2001 | 2 | 02/01/1995 | |
| Outer tie rod replaced 02/01after noticing severe handling problem. inner tie rod replaced 05/01 after noticing different,but equally sever handling problem. mechanics said this is a common problem on this model as well as dodge intrepid.d. *ak | |||
| 05/04/2000 | 0 | ||
| Steering was uncontrollable due to a defective tie rod as a result of a design flaw. *ak | |||
| 08/15/1999 | 1 | 05/01/1996 | |
| Tie rod end sockets at steering box completely worn out (elongated). air conditioner compressor failed. transmission failed. | |||
| 11/16/1994 | |||
| Problem with the steering, replace rack and pinion, second time experience complete steering loss, bolt that holds the tie rod on sheared off, rep r/p again. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 01/09/2006 | 115000 | 2 | 07/01/2001 |
| 1995 chrysler concorde steering failure. replaced tie rods twice. driving was a safety hazard because of lack of steering control. *jb | |||
| 05/14/2004 | 120000 | 2 | 01/12/2000 |
| Inner tie rod bushings failed in 2000. dealers refused to replace under ext. warranty. now 4 years later, they are worn out again and require replacement. *ak | |||
| 1 | |||
| Tie rods failed. nlm | |||
| 10/11/1999 | 1 | 02/01/1998 | |
| While having new tires installed on the car the mechanic found the left outer tie rod end worn out. due to the milage on the car i feel this is premature. in checking your site i am finding stistemic problems with this car and like cars (ie dodge intrepid) also for the model years of 1993,1994,1995. the three major areas i found are air conditioning, steering/ linkages, and transmission which i have the same type of problems with my car. i have reported the air conditioner and the transmission to you a couple of days ago. *ak | |||
| Loose inner tie rod, causing the wheel to move from side to side. please give any further details. *ak | |||
| 01/24/2000 | 1 | 10/01/1998 | |
| Left tie rod end pulled the holddown bolt out of the gear assembly, leading to a complete seperation of the left tie rod from the rack and pinion gear. the rack and pinion gear and both front tie rods were replaced. *ak | |||
| 06/30/1998 | 10/01/1994 | ||
| Problem seems to start with the transmission clunking then eventually you will start to hear a popping noise in your front end, coming from the tie rod. thought this was a suspension problem but took to dealer the first time and they replaced my brakes and serviced transmission. cluncking noise still existed when you let off the gas and the slightly accellerated. turns out the tie rod, transmission mount and axle were to blame. can't tell you about the axle as they told me they would replace but did not show up on repair. i know that there seems to be serious problem with the drive train and suspension in the car. as for the dip stick, the heat created by the engine is cooking the plastic in the colored dipstick to the point it just falls apart. i recently had the tie rod and transmission mount replaced and now have a much worse cluncking noise the same day of the replacement...can i get some help as i feel this car is a serious problem waiting to happen.. | |||
| 03/16/1999 | 1 | ||
| Design location of tie rod ends being right behind the engine caused them to burn off resulting in steering vibration. | |||
| 08/04/1997 | 1 | 09/20/1994 | |
| Tie rod failure. | |||
| STEERING - RACK AND PINION | |||
| 01/29/2007 | 110000 | 1 | 10/08/2006 |
| Tl* - the contact called regarding a 1995 chrysler concorde. the contact stated that exiting a ramp at 10-15 mph the tie rod bolts fell off the steering system. the contact stated he had no steering and the wheels would not turn. the contact pulled over to the side of the road. he had a small bolt and put it in the steering system and was able to drive the vehicle home at 3 mph. the contact took the vehicle to the chrysler dealer and was told the vehicle needed a new rack and pinion. the contact call the chrysler corporate office ,and was told there was a recall on the steering. however, because the vehicle had over 36,000 miles they would not repair it for free. *ak updated 03/07/07. *jb | |||
| 01/26/2005 | 2 | ||
| On oct. 31, 2003 i purchased a 1995 chrysler concorde. within 6 months i had to replace the steering bushings. on jan 26, 2005 i was driving with my family on interstate 40, when i noticed alot of play in the steering and some veering off to the left. i immediately got off the highway almost side swiping a semi as a result of the loose steering and veering. i made it 3 miles before the steering went out completely with my tires facing opposite directions. the chrysler dealer where i purchased this certified pre-owned car has estimated the cost of repair to my rack and pinion to be over $2,000. this is not the first of the chrysler 1993-1999 lh steering problems! i was lucky as was my wife, 4year old son and 9 month old baby!! if i had not noticed the change in my steering, i and my family would have been injured at the very least. please do not discount this very dangerous and repeating problem because noone has died yet. is that really a chance we should be taking?*ak | |||
| 03/31/1999 | |||
| While traveling at 30 mph consumer heard something break. consumer suddenly was not able to turn vehicle. front passenger wheel was locked. took vehicle to dealer ,and they stated that the center bolt for rack and pinion steering broke. please provide any further information. *ak | |||
| 03/16/2002 | |||
| Loss of steering control because bolt on steering rack and pinion broke. dealer was notified. feel free to provide any further information.*ak | |||
| 08/21/1997 | 1 | 07/01/1995 | |
| Front end struts wre replaced after reporting clunking noise in front end when car was placed in reverse. one year later, while enroute from pennsylvania to washington on vacation, the steering broke when backing out of a parking space in an underground parking lot in south bend, in. rack and pinion was repaired by dealership in south bend. started to smell gas fumes in vehicle while driving to washington. tried to get repairs in south dakota but was unable to find a dealership who would repair it. located dealership in pasco, washinton torepair the fuel line which was not connected properly after rack repair, as i was told by dealer. battery exploded while in parking lot at local mall. air conditioner started emitting musty smell. had air conditioner charged twice and it still doesnt seem to hold a charge. car would not start on 12/3/1999. thinking it was the battery, tried to jump the car but was told by mechanic that it sounded like it might be the timing belt. now i find the water pump leaked which may have caused a blown gasket. mechanic reports little compression in three cylinders and 1500.00 estimate for repair. *ak | |||
| 09/06/1998 | |||
| While making a turn the rack and pinion steering cable broke, resulting in loss of steering control. the dealer has repaired the vehicle. *ak | |||
| 11/16/1994 | |||
| Problem with the steering, replace rack and pinion, second time experience complete steering loss, bolt that holds the tie rod on sheared off, rep r/p again. | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 10/26/2004 | 124000 | 1 | 10/12/2000 |
| 1.trying to make a left hand turn from a green light and wheel wont turn to the left. almost got in an accident from behind.3. i was told i need a power steering rackcosting over $950.00 from pep boys in woodbury.money i dont have to correct problem.*ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 12/08/1999 | 1 | 05/01/1995 | |
| Bolt in steering rack broke in half, causing complete steering loss. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 11/09/2001 | |||
| Vehicle pulled into driveway and steering separated from the front wheel and collapsed. consumer was just driving between 50-60mph before reaching the destination. mechanic found a bolt connected to steering and wheel had busted.*ak | |||
| 08/19/1997 | 0 | ||
| While driving vehicle about 35 mph, the air conditioner/power windows did not work; the abs brake light came on. the power door locks worked. called dealer & told will check vehicle out. *ak | |||