Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
180210010/06/2000618867Some vehicles may exhibit a vehicle theft alarm (vta) security light intermittently not blinking after locking all doors and / or the outside temperature display will be slow to update and / or poor a/c performance is experienced after vehi05/03/2001
0800600REV12/29/2000080600618049Subject regarding wire splice repairs. *sb04/03/2001
08359910/08/1999612143Subject on the mil illumination, leak detection pump dtc and/or fuel gauge inaccurate. *mjs06/06/2000
08369910/15/1999612147Subject on the engine oil pressure light flicker, vehicles equipped with a 2.7l engine. *mjs06/06/2000
08419712/19/19976088849Information on erroneous dtc wiper on/off relay open or shorted low01/10/2000
083209709/19/19976088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm01/10/2000
08119905/07/1999606059Experiencing buzzing of the front door trim panel induced by the audio system. *tt08/06/1999
08109904/02/1999604966Conditions with poor am radio reception. *tt05/21/1999
98091108399811/04/1998602439Subject regarding am/fm radio reception performance. *yc11/04/1998
08389809/11/1998602435Experiencing a buzz noise coming from the flag speaker. *yc11/04/1998
08259805/29/1998601671Lack of bass or overall sound quality. *yc08/19/1998
ELECTRICAL SYSTEM - BATTERY
08199906/11/1999606109Subject regarding positive battery terminal corrosion. *tt08/09/1999
ELECTRICAL SYSTEM - WIRING
08060002/25/2000609995This bulletin provides a revised wire splice procedure and related parts. *tt04/12/2000
#986712/15/1998603173Complaints of window motors wired incorrectly. *yc02/05/1999
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
08379710/10/19976088841Information on instrument cluster service. *nlm01/10/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/20/200672095106/04/2001
 On the morning of 10/20/2006, my husband was driving to work in our 1998 chrysler concorde. he was in rush hour traffic and the engine started knocking and losing power, the oil light also came on when he stopped. he was able to make it to work and park the car. only to be told by a certified mechanic that we have engine failure and need a new engine. more than likely due to oil sludge...whatever that is. we have had the oil changed in this car every 3,000 miles with synthetic oil since purchasing it from my parents in 2001. my parents had purchased the vehicle new and also had the oil changed every 3,000 miles. our mechanic told us this oil sludge and engine failure is a major problem with these cars that have the 2.7l engine. we can not afford a new engine let alone a rebuilt engine. my husband has no transportation to work now, as we have 5 children 3 of them under 3, and i can't be without a vehicle due to our middle daughter's health problems and 3 weekly doctor appointments. my husband's job is in the city which is a 30 - 45 minute commute. now my husband is having to take a bus to work and has to add 2 additional hours on to his commute time. less time with family and a car with 72,000 miles that we can't drive!!! chrysler's own mechanics admit the defect with the 2.7l engines, why won't the company acknowlege the problem. i'll tell you why......having to stand up and take responsibility for their defective engine would totally bankrupt them. not to mention tarnish the mercedes-benz affilitation. since hearing this i have researched this and have found thousands of people with the same problem and chrysler won't do a damn thing about it!!! my parents have been loyal chrysler owners since their first new car 40 years ago......i doubt that they will continue to be. *nm
08/16/20041
 While driving,the vehicle stalled. the consumer tried to restart the vehicle, but was unsuccessful. the consumer had the vehicle towed to the dealer for inspection. the mechanic informed the consumer that the problem could not be determined at this time. please fill in additional information. *jb
05/06/1998104/27/1998
 High power distribution center, feed stud damaged. yh
ELECTRICAL SYSTEM - BATTERY
07/30/200165000103/07/2001
 Purchased car in march of 2001 and had car maintained according to suggested repair schedule. in july 2001 engine began making a knocking sound. returned the car to the dealer later that month describing the problem. i was told by the dealer repair person that i needed to have the engine replaced. i asked the dealer what had caused the problem because i was maintaining the car. i was told that the car could have came out of 'time' and the engine may have slipped. repairman could not give me a suggestion on how this could have happened. it cost me over $3,000 to have the engine replaced with a used engine. the repairman at the time allowed me to keep my vehicle in 'storage' until i was able to pay the repair bill. a year later i finally was able to get my car back. i had the battery replaced when the vehicle was picked up (in dec 2003). i noticed that the engine light was still on. i asked the dealer repairman (new person, other repairman left company) why that was. repairman claimed that it was caused because the car sat for so long. i contacted chrysler corp. about the issue and was told that i would have to work it out with the dealer. i am still experiencing problems with this car i.e. acceleration problems (slow/ or sometimes rapid), leaking from what appears to be the engine (i am taking the car to a authorized repair shop (not the dealer - michael chrysler, i do not want to deal with them), the engine light is still on. i don't not drive my car at excessive speeds nor do i do extensive driving, just local driving. i think this car is poorly put together. i know other people who own chrysler and are experiencing similar engine problems. chrysler should investigate these problems. i do not have money to keep paying for repairs on this vehicle and also the financing. i have spoken with the financing company (americredit) about the situation. i don't know what else to do get this car in at least drivable condition. *jb
ELECTRICAL SYSTEM - BATTERY - CABLES
09/12/200536371104/03/1998
 There was no instruction to check/inspect battery cables that were buried behind r/f wheel fender well and below engine. when inspected, they were so corroded, that both had to be replaced at significant labor expense which would have been negated by normal preventive maintenance instruction procedures. *nm
ELECTRICAL SYSTEM - IGNITION
01/05/2002508/01/1999
 When driving on highway and now back roads, car will stall without warning. no noise, sound, or smoke. lose all power. very dangerous condition because i must pull over immediately. i lose all engine power and car will not restart. took car to my own mechanic and two five star chrysler dealers. nobody can figure out what is wrong. dealers tout the expertise of their factory-trained technicians. their able-bodied mechanics ran thorough diagnostics and assured me they tested every part they could think of. one dealer even called chrysler directly for assistance. nothing shows up on dealers' diagnostic equipment. my on-board computer is not coding any malfunctions. my car has left me stranded on the highway 3 times at night and two additional times on back roads. this problem occurrs without warning and it could happen anywhere, including a busy intersection. i seem to have a vehicle with an inherent, defective flaw that the best chrysler mechanics with the best training and diagostic equipment cannot find. this is an expensive and, more importantly, a dangerous problem.*ak
08/30/20002
 While driving 65mph vehicle stalled and died without warning . dealer has inspected vehicle and was not able to deteermine the cause or correct the problem.*ak the problem occured twice and the dealer could not find the cause. *yh
ELECTRICAL SYSTEM - IGNITION - SWITCH
07/10/200395000503/07/2002
 Ignition switch problem with 1998 chrysler concorde. switch dosen't seem to release after starting, consiquence is that air bags, power windows,power lockls and all related power equipment is non functional. i know of other chrysler products that have the same problem, seems to be a problem in the ignition switch and/or related linkage. *ak
 Connecting pin on shifting bracket is broken which allows key to be removed from ignition switch without vehicle being in park . please give any further details.*ak
ELECTRICAL SYSTEM - STARTER ASSEMBLY
08/11/2001
 Vehicle was parked when consumer noticed flames from under the hood, he put out fire. 15 minutes later, it was burning again, this time battery was disconnected. dealer stated fire began in starter. *ak
ELECTRICAL SYSTEM - STARTER ASSEMBLY - SOLENOID
07/07/2003202/13/2002
 The transmission on a 1998 chrysler concord is malfunctioning. first i was told it was one part, the speed sensor. then the same problem occured. this time i was told that the solonid pack needed to be replaced. now my entire transmission needs to be replaced after spending money to repair piece by piece. also, my car is over heating. i have taken it to the dealer 4 different times and the problem had not been resolved. i have paid over $2000 in payments and my car is not working. *ak
ELECTRICAL SYSTEM - WIRING
05/20/200455000209/30/1998
 I don't know what caused the failure. in 1998 i bought a new chrysler concorde. it has only been dealer maintained. in the last two weeks it has failed to start or run twice - both times requiring towing to the dealership for repair. a diagnostic test revealed a failed headlight wiring harness, chrysler part number 5083852aa. the repair was made by the dealer by attempting to solder broken pin connectors back together. cost for this repair was around $400. when the same problem reoccurred a week later i was told the first repair could not be duplicated and a replacement part would have to be ordered and installed. chrysler part number 5083852aa is no longer made so a substitute part, chrysler part number 4760623ab, costing about $1200, would have to be ordered and modified to fit my concorde. this repair, including parts, labor, rental car and towing will run into the thousands of dollars. the reason for having to order the much more expensive part is because chrysler decided to stop making and supplying chrysler part number 5083852aa. by the way, chrysler part number 4760623ab is not a form, fit, function replacement. why doesn't chrysler have to continue to make parts for a car that is only six years old? *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
08/11/2001
 Vehicle was parked when consumer noticed flames from under the hood, he put out fire. 15 minutes later, it was burning again, this time battery was disconnected. dealer stated fire began in starter. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
07/01/2002
 While driving 50 mph all gauges went out. then, engine stalled. dealer determined that engine needed to be replaced.*ak