Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 2400901 | 08/03/2001 | 240200 | 623243 | Subject pertaining to a/c heater performance.*slc | 10/26/2001 |
| 240200 | 03/24/2000 | 610638 | Some vehicles may exhibit erratic operation of the a/c and heater systems including: lack of cold air, lack of hot air, unrequested mode change (atc only), no control of mode or temperature control or dithering / tapping blend door noise | 05/09/2000 | |
| 241597 | 12/05/1997 | 6089391 | Some vehicles may exhibit a short cyclical noise as the hvac unit temperature door cycles against the stop when operating only in full cold position or full hot position. | 02/02/2000 | |
| 241597A | 12/05/1997 | 24-15-97 | 6089134 | This bulletin involves hvac unit temperature door cyclical tapping noise. *nlm | 01/13/2000 |
| 240198 | 03/06/1998 | 600890 | Service manual procedures to service the hvac housing a/c evaporator/heater core. *yc | 06/10/1998 | |
| 070198 | 02/20/1998 | 600390 | Experiencing poor heater performance. *yc | 05/12/1998 | |
| 241597 | 10/31/1997 | 54122 | Some vehicles may exhibit a short cyclical tapping noise as the hvac unit temperature door cycles against the stop when operating only in full cold position or full hot position. *yc | 03/30/1998 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 240698 | 05/22/1998 | 601684 | Automatic temperature control (atc) system, if left in auto mode when the ignition is turne doff, occasionally revers to manual mode when the ignition is turned back on. *ak | 08/19/1998 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 233398 | 12/04/1998 | 603147 | Experiencing a squeak noise in window regulator. *yc | 02/04/1999 | |
| 233398 | 07/31/1998 | 602328 | A squeak or click noise coming from door as window is rolled up or down. *ak | 10/26/1998 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0803100 | 10/20/2000 | 084698A | 618861 | A condition may exist where the window sticks in the up position. this condition may be intermittent. *tt | 05/03/2001 |
| 084099 | 12/03/1999 | 6089717 | Discussion stating that currently, window motors are being serviced separately from the window regulator. *tt | 02/24/2000 | |
| 084698 | 12/04/1998 | 603103 | Concerns with window sticks in the up position. *ak | 11/17/1999 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 236098 | 12/11/1998 | 603159 | Some vehicles may exhibit a condition where the sunshade fabric delaminates from the substrate along the edeges of the sunshade. *yc | 02/05/1999 | |
| VISIBILITY - WINDSHIELD | |||||
| 2303900 | 10/20/2000 | 231195 | 618873 | Information on door glass lift plate service. *tt | 05/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/13/1998 | |||
| While driving at any speed and trying to look into the rear window the consumer can't see out of the vehicle, and when there are other cars the consumer can't see the vehicle or anything. the dealer gave the consumer some pillows and still could'nt see. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/10/2003 | 95000 | 5 | 03/07/2002 |
| Ignition switch problem with 1998 chrysler concorde. switch dosen't seem to release after starting, consiquence is that air bags, power windows,power lockls and all related power equipment is non functional. i know of other chrysler products that have the same problem, seems to be a problem in the ignition switch and/or related linkage. *ak | |||
| 2 | |||
| I have a 1998 chrysler concorde! the window has been giving my wife a lot of problems, i had 2 of the motors replaced, the one on the drivers side has broken again, and now it is off track. it is a shame that chrysler wont own up to the fact they have a defect, the next car i buy will not be a chrysler. *ts ***dimsii ivoq entry posted after 12-12-02 cut over to artemis***761425 | |||
| 11/27/2001 | 28000 | 0 | 11/27/2001 |
| This car has multiple problems. i find that the complaints with the windows are consistent e.g. won't roll down on passenger side front and off track driver's side front. i have water collecting on the driver's side front after lots of rain. the molding on the car whether it be the headlights or around the doors does not stay in place. the trunk vent has been replaced and the struts and sway bar had to be replace shortly after the purchase. *nlm | |||
| 04/10/2002 | 3 | 10/15/1998 | |
| Power windows have become inoperative, including passenger's front/ rear and driver's front window.*akit was explained to consumer to have the windows replaced but sometimes that does not always remedy the problem. *jg | |||
| 09/28/2001 | 1 | 06/01/1998 | |
| Similar to odi id no. 748019, the driver's side window broke loose and could not be raised. examination of the failure showed that the sheet metal window support had broken. chrylser's only solution seems to be to replace the window with similar components. very poor design. a sheet metal part bent over on to itself and then glued (epoxied) produces a weak joint. | |||
| 06/21/2001 | 2 | 08/01/1998 | |
| The driver's side glass window became loose for the first time in march 2000 and it was replaced by the dealer and it was covered because it was still under warranty. the glass window just came down while driving. but just recently on 6/21/2001 the glass window completely shattered while driving. my husband immediately had to take the car to a chrysler dealer and he was very frightened because imagine if our little girl had been around the car. this is the second time that the glass had come loose but this time it shattered. we called chrysler customer service from the dealership but they told us that they would do nothing about it because they don't know exactly what happened. i did explain that this had been an ongoing problem. we kept having problems putting the glass window down. they were very rude and not helpful. i told them that i was very concerned because this car seemed like it had a problem with the windows since we left the dealership, and i even wrote a letter to the president but got nothing, not even an apology for all the problems we have had with this car. i also explained the great concerned because imagine driving in the expressway at 55 miles and having your glass window shatter in your face? what do you think would happen? i also told chrysler that they would do something until someone's life is taken because of their defect. anyway, they would not pay and we ended up paying $527.00 because the dealership told us that they had to install the glass and also the part that held the glass inside the door. i don't know why they didn't replace that part in march 2000 when we had our first incident. so basically this is not the first time. this problem has been ongoing. i also met a gentleman that has a 1999 concorde lxi and the same exact thing happened to him. do you think this is a coinsidence? i don't think so and chrysler better think again before someone ends up dead because of their negligence.*ak | |||
| 01/11/1999 | 1 | 06/14/1998 | |
| Driver side power window failed to operate. yh | |||
| 3 | 04/01/1998 | ||
| Passenger side power window inoperable. yh | |||
| 09/01/1998 | 1 | 03/01/1998 | |
| Driver side power window failed. *yc | |||
| VISIBILITY - WINDSHIELD | |||
| 1 | 05/24/2001 | ||
| There are air pockets and air bubbles in windshield which can cause glass to be unsafe. mechanic stated window needed to be replaced.*ak. *tt | |||
| 08/01/1998 | 06/04/1998 | ||
| Window. | |||
| Windshield is distorted which causes objects to appear larger or smaller or closer than they actually are . *ak | |||
| 1 | 08/01/1998 | ||
| Windshield distorted and needed replacement. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/01/1998 | 2 | 03/28/1998 | |
| Windshield washer--cracked reservoir. | |||