Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/19/2005460001
 Beginning in 2005, the airbag light on our chrysler concorde dashboard began intermittent on/off while driving. the problem persisted, but knowing it was out of warranty and how difficult electrical problems are, we ignored it. finally it remained on in 2006 and in 2010 we had the airbag module replaced by our dealer. the repaired failed and now seems to be a defective wiring harness. the car remains at the dealer. the pare is unavailable and the cost could be thousands for a car worth 7k. has chrysler had problems with this module or harness that could have be a safety recall? *tr
AIR BAGS - FRONTAL
12/16/201099000
 Tl-the contact owns a 2002 chrysler concorde. while driving 50 mph he hit black ice and crashed into another vehicle. the air bags did not deploy and the passenger occupant had injuries to her neck and back. she was taken to the hospital and released. the vehicle was total and a police report was available if needed. the weather was a factor for the accident. the manufacturer was contacted who stated although the vehicle was total the frame was not damage and that causes the air bag to not deploy. the failure mileage was 99,000...mw
09/14/2006600001
 Dt*: the contact stated while driving 30 mph, the vehicle was involved in a collision, rear-ending a commercial truck. the airbags did not deploy. the driver was taken to the hospital with jaw fractures, missing teeth, and cardiac injuries. a police report was taken, and the manufacturer was notified. the vehicle was taken to a private repair shop, where the cause of the problem was unable to be determined.
04/16/20061
 While traveling from baltimore to burlington, vt the air bag warning light came on. i called the local dealer and it took several days for an appointment. after paying a $72 fee for a diagnosis, i was told the passenger air bag was inoperative due to an electronic failure, but parts were not available and had to be ordered and i am still driving with an inoperative air bag that when (and if) the part arrives will cost me several hundred dollars more to fix. i contacted the chrysler hotline and was disappointed by what seemed indifference to safety issues like this. *jb
AIR BAGS - SIDE/WINDOW
03/13/200411/27/2002
 Vehicle was involved in a side impact collision. vehicle is equipped with side air bags. manufacturer states insufficient force present to deploy airbags. force of impact caused vehicle to spin and roll after contacting ditch. vehicle was traveling approximately 40 mph when struck by other vehicle going approximately 30 mph. damage to all sides of the car, roof, and undercarriage. car was declared a total loss.