Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/12/201171519
 I took my vehicle to a mechanic, because the hood wouldn't close. [work performed - remove hood latch and lubricate latch and cable if happens again will need hood release cable (per mechanic receipt)] second incident date:10/31/3011, failure mileage:71,782. i returned to the mechanic, because the hood wouldn't close. [work requested - hood wont(sic) close, work performed - replace streched(sic) hood release cable (per mechanic receipt)] third incident date:01/05/12, failure mileage:74,187. i returned to the mechanic, because the hood wouldn't close. [work requested - replace hood latch (per mechanic receipt)] the vehicle hood remains closed, presently. in march 2012, i found a hood latch recall online, for 2004 chrysler concorde. i notified chrysler that there is a safety recall no. c29 -- hood latch assembly for 2004 chrysler concorde. chrysler said my car was not in the recall. they told me to mail my original receipts and hood latch failure information to them. chrysler received my receipts. on april,6, 2012, chrysler staff, told me that my vehicle is not under recall. i asked, who does recalls? chrysler staff told me that the nhtsa does recalls. there may be other 2004 chrysler vehicles experiencing hood latch problems. please investigate this dangerous condition. thank you.
03/21/200980000
 On our second engine now. the second engine is now doing the same as the first before it quit. the check engine light is now on and no one can seem to tell me why the car keeps stalling while driving at a variety of different speeds and conditions. when it stalls the car is still partially on. the power steering goes out and i can not accelerate but there are still a couple of lights on the display the same ones that turn on when you turn the key half way forward. i think the electrical is still on but the engine is off. does that make sense? i am not a mechanic, but they can't figure it out either so i guess that wouldn't help! the check engine light code refers to the catalytic converter, but i have been told that it is fine. this is a concorde lxi actually should be called pos instead of lxi. we have replaced the cam sensors, the cam shaft, battery, alternator, battery cables, the transmission, and the engine. it still quits several times a month. this all began before the warranty went out, it paid to replace the first cam sensor. this was my first car and i didn't know what to do after the warranty wore out. i still don't know what to do. mechanics tell me to get a new car i can't afford one.
09/27/20081
 I did not have a accident. but i have had this car for only 15 months and i've had to take this car in for the same defect several times and many times over and over again especially the last 3 months. i've had it with this car and i can't deal with this any more. and toyota of escondido where we bought the car can't seem to get it right or give us another car. *tr