Chrysler Town&country 2007
Model Town&country made in 2007 by Chrysler got 31 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to digital instrument panel and electrical system. Technical service bulletines regarding engine and engine cooling and equipment.
Model 2007
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 10/08/2009 | 54000 | 1 | 02/01/2009 |
| Tl*the contact owns a 2007 chrysler town & country. while driving approximately 25 mph, the airbag light appeared on the dashboard, moments later, she noticed that the entire dashboard stopped functioning. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 54000. updated 11/23/09. *lj the consumer stated the vehicle has no brake lights when stopping, except the tailgate light. also, the blinkers and hazard lights are inoperative. updated 11/24/09 | |||
| ELECTRICAL SYSTEM | |||
| 10/08/2009 | 54000 | 1 | 02/01/2009 |
| Tl*the contact owns a 2007 chrysler town & country. while driving approximately 25 mph, the airbag light appeared on the dashboard, moments later, she noticed that the entire dashboard stopped functioning. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 54000. updated 11/23/09. *lj the consumer stated the vehicle has no brake lights when stopping, except the tailgate light. also, the blinkers and hazard lights are inoperative. updated 11/24/09 | |||
| 07/01/2009 | 24000 | ||
| Tl*the contact owns a 2007 chrysler town & country. the contact stated that the vehicle has a rear parking assist warning mechanism that beeps when reversing within one foot of an object. the dealer stated that they could not repair the mechanism and referred him to the manufacturer. daimler chrysler stated that the mechanism was working according to specifications. the contact felt that the mechanism did not provide adequate warning. the current and failure mileages were less than 24,000. | |||
| ENGINE AND ENGINE COOLING | |||
| 12/20/2008 | 37000 | ||
| Tl*the contact owns a 2007 chrysler town & country. whenever the driver attempted to engage the brakes at 15 mph, a very loud grinding noise was heard from underneath the vehicle. she took the vehicle to the dealer and was informed that the rack and pinion steering was leaking and needed to be replaced. she was also informed that a new water pump was needed because of how the vehicle was constructed. while the vehicle was at the repair shop, the contact found numerous complaints online for the identical failure on the same make and model vehicles. the dealer stated that they would be responsible for the parts, but she would be responsible for the labor. the vehicle was replaced and the contact believes a recall should be issued. the failure mileage was 37,000 and current mileage was 44,000. | |||
| 02/15/2008 | 1 | 04/07/2007 | |
| 2007 town & country with 9,000 miles driving on interstate 76 in philadelphia exiting an off ramp at conshohocken. van began shaking then it was a sound like a pop van became uncontrollable, not able to steer or shift any gears. driver unable to turn wheel causing the van to go into the off ramp. there is little damage to the body of the van but driver was told by a worker for the pa dept of transportation as well as an autobody shop & tow truck driver that the engine mount had broke causing the loss of control of the van. the engine mount is broke in at least 3 places and part of the engine or mount is hanging down near the wheel. the chrysler dealership is saying they have never seen anything like this and therefore it is driver era i.e. the accident caused the mounts to break instead of the mounts breaking causing the accident. driver is not sure what happened the only account is the van was unable to be steered to follow the path of the off ramp and the van was unable to be shifted out of gear or stopped. the van came to a stop because of the off ramp there was no control for the driver. *tr | |||
| LATCHES/LOCKS/LINKAGES | |||
| 05/01/2010 | 55000 | ||
| The passenger side sliding door lock does not respond to the remote or inside control for locking and unlocking. it only works when controlled manually. | |||
| 01/01/2010 | 46000 | ||
| My 2007 t & c minivan has a faulty door latch assembly on the rear passenger slide door. the chrysler dealerships replace on average 5 of these a week. you cannot go to the junk yard and get a replacement part, they are updating with brand parts because all the old parts are defective. the door will not pop up or down with the automatic locks. this is a chronic problem and it should be a recalll. the part is $400+ and the labor is $200+ just for a lock! | |||
| OTHER | |||
| 02/15/2008 | 1 | 04/07/2007 | |
| 2007 town & country with 9,000 miles driving on interstate 76 in philadelphia exiting an off ramp at conshohocken. van began shaking then it was a sound like a pop van became uncontrollable, not able to steer or shift any gears. driver unable to turn wheel causing the van to go into the off ramp. there is little damage to the body of the van but driver was told by a worker for the pa dept of transportation as well as an autobody shop & tow truck driver that the engine mount had broke causing the loss of control of the van. the engine mount is broke in at least 3 places and part of the engine or mount is hanging down near the wheel. the chrysler dealership is saying they have never seen anything like this and therefore it is driver era i.e. the accident caused the mounts to break instead of the mounts breaking causing the accident. driver is not sure what happened the only account is the van was unable to be steered to follow the path of the off ramp and the van was unable to be shifted out of gear or stopped. the van came to a stop because of the off ramp there was no control for the driver. *tr | |||
| POWER TRAIN | |||
| 07/12/2007 | 100 | 1 | 07/11/2007 |
| Vehicle unable to go in reverse up an inclined driveway without difficulty and shuttering in the drivvetrain. chyrstler engineers and dealer service manger told me this is normal state for this vehicle and i should go up the driveway faster and without slowing or sopping to avoid the shutter. this is a safety issue when you have many children in the neighborhood, you have to go slow up the driveway to make sure you do not run anyone over or hit an object. i am not a trained reverse race car driver. all of the other vehicles i have had in my driveway did not have this issue. we also have reported hard shifting at slow speeds where the vehicle actually lurches forward. this is dangerous when you are in areas where crosswalks are present such as the park, shopping areas, shool zones etc. chrysler stated this too was normal. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/20/2011 | 35462 | ||
| My 2007 chrysler town & country is having a transmission failure problem. without warning my vehicle's transmission will slip then the check engine light will come on and the vehicle will no longer shift into it's third range. even after i shut off my vehicle and restart it the check engine light will remain on and the computer codes all set hard. once taken to a transmission shop everything can be reset with the mechanic resetting the computer codes. at this point the check engine light goes off and the transmission shifts properly. i have been advised by a chrysler dealership that my vehicle is not covered under their powertrain warranty and they have not had any other reported events such as mine. my vehicle only has 35,000 miles on it and i don't feel that this is a usual failure. something has to be wrong with the way the transmission was built. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/07/2009 | 31131 | 1 | |
| On the chrysler town & country( i have a 2007) the brakes are under sized and need to be replaced ever 10,000 miles. my concern is that someone won't realize they need to replace the brakes and be in an accident. hopefully no one will be injured if the brakes fail. *tr | |||
| 11/02/2009 | 1 | ||
| 2007 chrysler town and country brakes and rotors shot at 20,000 miles and replace all four tires. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 04/19/2010 | 30000 | ||
| Tl*the contact owns a 2007 chrysler town & country. the contact stated that while driving at 5 mph, the brakes failed and the vehicle went through a wall in the garage. when the vehicle was taken to an authorized dealership, the dealer stated that the master cylinder failed because it was leaking internally causing it to lose hydraulic pressure. the contact felt that the failure was a safety issue with the vehicle mileage being low. the current and failure mileages were approximately 30,000. | |||
| STEERING | |||
| 12/20/2008 | 37000 | ||
| Tl*the contact owns a 2007 chrysler town & country. whenever the driver attempted to engage the brakes at 15 mph, a very loud grinding noise was heard from underneath the vehicle. she took the vehicle to the dealer and was informed that the rack and pinion steering was leaking and needed to be replaced. she was also informed that a new water pump was needed because of how the vehicle was constructed. while the vehicle was at the repair shop, the contact found numerous complaints online for the identical failure on the same make and model vehicles. the dealer stated that they would be responsible for the parts, but she would be responsible for the labor. the vehicle was replaced and the contact believes a recall should be issued. the failure mileage was 37,000 and current mileage was 44,000. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/04/2010 | 66000 | ||
| Tl- the contact owns a 2007 chrysler town and country. the contact stated that while driving approximately 25mph when she turned a corner to the right the vehicle went to the left and up a sidewalk. while the vehicle went across the road it left a deep indentation in the asphalt. the contact and passenger suffered minor injuries in the crash. the airbags in the vehicle did deploy. upon inspection it was discovered that the frame on the vehicle was cracked in half and part of it is hanging down. the vehicle was towed home waiting to hear from the insurance company. chrysler had not been contacted at the time of the complaint. the failure and current mileage was approximately 66,000. rd | |||
| UNKNOWN OR OTHER | |||
| 01/01/2010 | 35000 | ||
| I hate to jump on the stuck gas pedal band-wagon here but i have a 2007 chrysler town & country that i have been having issues with. when i get in the van and start it the gas pedal gets stuck in the up position. now, once i press hard on it, it breaks it free. but the problem is when i have to press hard on it breaks loose and causes the van to accelerate rapidly. now, it does this very often, i would say it does it about 60 to 70% of the time. also, it will do it several times a day, for example. it will do it first thing in the morning, then again after i stop to get gas, then again when i get in it to head home for the day. anytime, when i stop and shut off the motor, i run the risk of it getting stuck when i start it. i contacted the dealer about the problem and they told me they knew exactly what the problem was, now this tells me that there is an issue with this and there needs to be a recall. i have never lodged a complaint about anything but this is pretty dangerous, and if they know exactly what is wrong with it chrysler needs to do something about it. the dealer i took it to was cass burch chrysler valdosta ga. this problem started at around 25,000 to 30,000 miles. the van now has 50,000 miles. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 01/01/1901 | 1 | ||
| 2007 chrysler town and country touring van. consumer states he has problems with a sticky throttle *twg the consumer stated he has to push the accelerator pedal hard, because it sticks and then the vehicle would lunge forward. *jb | |||
| 11/03/2008 | 23000 | ||
| Tl* the contact owns a 2007 chrysler town and country. the contact stated the accelerator pedal sporadically would remain in the open throttle position. he would apply repeated, steady pressure until it would release itself. the vehicle was taken to the dealer where the accelerator pedal was replaced. within a few years, the failure recurred. the vehicle was taken to the dealer where the accelerator was serviced a second time. the failure mileage was 23,000 and the current mileage was 32,000. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| MD | BALTIMORE | 21228 | ANTWERPENN | 410-747-3333 |
| PA | PHILADELPHIA | GEGNAS CHRYSLER | 215-744-7700 | |
| TX | GEORGETOWN | 78626 | MAC HAIK | 512-930-7900 |