Chrysler Town&country 2009
Model Town&country made in 2009 by Chrysler got 16 consumer complains there are 2 recalls as well as 11 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and fuel system, other. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. There were some recalls concerningelectrical system, service brakes, hydraulic.
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 09V046000 | CHRYSLER LLC | from 06/23/2008 to 12/16/2008 | V (Vehicle) | 6138 | 03/09/2009 | MFR | CHRYSLER GROUP LLC | 02/05/2009 | 02/04/2009 | |||||||
| Defect Summary | Chrysler is recalling 6,138 my 2009 town and country and dodge grand caravan vehicles. unused electrical connectors for the blind spot detection system may become corroded and could short circuit, which can cause a variety of conditions. | |||||||||||||||
| Consequence Summary | If the fuse for this circuit does not blow, the connectors could overheat and potentially catch fire. | |||||||||||||||
| Corrective Summary | Dealers will seal the power circuit at the subject connector and replace the fuse for this circuit if necessary free of charge. the recall began on march 9, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. j01.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC | ||||||||||||||||
| 09V351000 | ELDORADO NATIONAL | from 01/31/2008 to 05/31/2009 | V (Vehicle) | 82 | 10/13/2009 | MFR | CHRYSLER GROUP LLC | 09/11/2009 | 09/11/2009 | |||||||
| Defect Summary | Eldorado national is recalling model year 2008-2009 amerivan mobility vehicles built on chrysler town & country and dodge grand caravan platforms vehicles. the rear brake lines may have been improperly routed and not secured properly during the alteration. if not routed and secured properly, the brake lines could rub against the vehicle causing a brake fluid leak. | |||||||||||||||
| Consequence Summary | A brake fluid leak could result in a loss of braking ability, possibly causing a crash. | |||||||||||||||
| Corrective Summary | Eldorado national amerivan dealers will inspect the vehicles and if the brake lines were improperly routed they will be correctly reinstalled free of charge. the safety recall began on october 13, 2009. owners may contact eldorado national at 1-800-955-9086. these minivans have been altered into wheelchair accessible vehicles by eldorado. this recall is not being conducted by chrysler group llc and will not be performed at no cost by dodge or chrysler dealers unless they are also an eldorado national dealer. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TSB-08-037-08 | 12/19/2008 | 10028387 | Chrysler: an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow seat. *pe | 03/27/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| J-03 | 03/01/2009 | 10028832 | Chrysler: an incorrect positive crankcase ventilation (pcv) valve may have been installed. an incorrect pcv valve can cause excessive exhaust emissions. csc letter was received. *pe | 06/01/2009 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
| POWER TRAIN | |||||
| SB-1800309 REVC | 06/11/2009 | 10030888 | Chrysler/jeep/dodge: flash-driveability improvements or mil illumination diagnostic trouble code p0452-evap pressure switch stuck closed. includes my09 town&country; voyager and caravan. *pe | 12/17/2009 | |
| SEATS | |||||
| TSB-08-037-08 | 12/19/2008 | 10028387 | Chrysler: an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow seat. *pe | 03/27/2009 | |
| SEATS - MID/REAR ASSEMBLY | |||||
| SB-08-001-09 | 01/06/2009 | 10028791 | Chrysler: an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow the seat. *pe | 05/29/2009 | |
| TSB-08-037-08 | 12/19/2008 | 10028387 | Chrysler: an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow seat. *pe | 03/27/2009 | |
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-19-001-10 | 01/20/2009 | 10033687 | Chrysler: power steering return lines. involves inspecting and if necessary removing and replacing the gear to cooler power steering return hose with a kevlar braided return hose. may experience leaks in power steering return line, at co | 09/10/2010 | |
| STRUCTURE - BODY - DOOR | |||||
| TSB-23-005-10 | 03/02/2010 | 10033811 | Chrysler/dodge: power sliding door will not power open. the power sliding door of the right and/or left side not opening when using the interior or exterior handles or interior b pillar button from full closed position but works with remo | 09/20/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | |||
| 12/28/2009 | 20000 | ||
| Tl*the contact owns a 2009 chrysler town and country. the contact stated that a vehicle crashed into the side of his vehicle. the sliding door, the rear left fender and the under carriage were damaged. the curtain air bags did not deploy. the contact sustained minor injuries. the vehicle was driven to his residence. the dealer and the manufacturer were notified and refused to tell him where the sensors are located. a police report is available. the failure mileage was 20,000. updated 03/30/10 *bf | |||
| 03/29/2009 | 28000 | ||
| Tl*the contact owns a 2009 chrysler town and country. while driving approximately 35 mph, another vehicle ran a red light and crashed into the front and rear passenger doors of the contact's vehicle. the windows shattered and the side air bags failed to deploy. the driver and four other passengers received minor injuries. a report was filed with the manufacturer and they stated that they would send an investigator to the dealer. sterling michigan police department filed report number 108901. the current and failure mileages were 28,000. | |||
| ELECTRICAL SYSTEM | |||
| 04/14/2010 | 13000 | ||
| 2009 chrysler town and country 4-0 liter engine. a unexplained acceleration of the car. could not de-accelerate. had to throw the transmission in neutral. engine continued to race. finally came back to normal after going to drive back to neutral back to drive. the tires squalled each time the car was put to drive. the car was taken to sternberg chrysler center in jasper, in. car is still there. awaiting results. they said first time to witness such an event per this model of vehicle. | |||
| 08/14/2009 | 94 | 1 | |
| Bought this vehicle on friday, 8/14/2009---all electrical equip. stopped working on the way home from the dealership---no gauges, no power windows or doors, no turn signals, no brake lights, no a/c, no radio---the only thing working were the windshield wipers which came on by themselves and i could not shut them off---all the warning lights on the dash lit up---made it home and called the dealership and set up appt. for monday morning---van has less than 100 miles on it and already in for service---called dealership monday afternoon, they can't find any problems, must be the tipm (totally integrated power module)---they have ordered the part, but it is on backorder until who knows when---van has been deemed unsafe to drive until repaired--dealership provided me with a small sedan to drive until fixed, but this van was purchased by my funeral home to use for body transportation, stretchers, caskets, etc.---sedan is totally useless for my business. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 04/14/2010 | 13000 | ||
| 2009 chrysler town and country 4-0 liter engine. a unexplained acceleration of the car. could not de-accelerate. had to throw the transmission in neutral. engine continued to race. finally came back to normal after going to drive back to neutral back to drive. the tires squalled each time the car was put to drive. the car was taken to sternberg chrysler center in jasper, in. car is still there. awaiting results. they said first time to witness such an event per this model of vehicle. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 02/13/2010 | 4400 | 1 | |
| The power doors, both sides and the rear hatch, open at random, either when vehicle is parked and turned off or while driving the vehicle. i have found my vehicle on the street with a door open, once during a snow storm and the inside was inundated with snow. i'm afraid i might find a homeless person sleeping there or a nest of skunks perhaps, or maybe stripped clean by a thief. the key fob has been eliminated as a suspect of inadvertently operating the doors. once i closed a side door with the button on the inside of the car and after a few moments, it reopened. on three incidences doors opened while driving. this i assume to be a real safety hazard. imagine if the rear was packed with luggage or groceries and the hatched open while driving on the highway. i wouldn't want to be the car driving behind me! the car was purchased 09/08/09 and currently has 4400 miles on it. these events happen sporadically and i have yet to have the dealer look into it (i had to cancel the first appointment due to a snowstorm) but i suspect they will think i'm crazy just as i thought my wife was crazy when the first time she told me the rear hatch opened while driving. i didn't believe her until it happened to me a few months later. and it happened to me again more recently. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/24/2010 | 7000 | 1 | |
| The are are many issues that i have faced with my 2009 chrysler town and country touring (25th anniv. edition). first are the brakes which make this metal on metal sound after 6,000 miles; the transmission is always slipping and you can feel it big time while driving, whether its down shifting or shifting up. the steering makes way too much noise. dealer has said nothing is wrong with transmission, but you can definitely feel it. online forums people have complained about having the same problem with all three. take a look at it! the transmission is always slipping and steering is very frequent almost every day. *tr | |||
| SEATS | |||
| 02/20/2010 | 16900 | 4 | |
| 2009 chrysler town and country van. top model. while driving at highway speeds the rear seat (with kids strapped into seat belts) will start to fold, pinning the child. (there is nothing even remotely close to the buttons that control the seats position. seat also acts abnormal once you stop the van and press the buttons to put it back into correct position.) this is the fourth time this has occurred since we bought the van in early 2009. *tr | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 04/12/2009 | 1 | 03/10/2009 | |
| 2009 chrysler town & country has a potentially serious flaw with the automatic rear seat. *nj the consumer stated he was removing some suitcases from the well behind the rear sear. during the process, he lost his balance and fell against the buttons on the side that operate the seat folding closure. the backs of both seats began to fold forward. the consumer tried to stop the movement by pushing the buttons, but they kept folding. they finally came to stop and the consumer was able to retrieve the rest of his bags. when the consumer attempted to straighten out the seats by pushing the button, nothing happened. the consumer noticed the part of the mechanism on the right seat was bent. the consumer believed a governor should be installed on the seats to stop the movement if the seat senses an obstruction. *jb | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/12/2009 | 21576 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) chrysler town and country limited, vehicle id: [xxx] purchased 10/6/2008 front brakes failure 12/12/09. needed to replace front pads and resurface rotors. mileage 21,576. rear brakes at only 20%. at 24,112 miles wheel shimmys a little. found even pad wear but rotors are glazed over from heat. front rotors machined. rear brakes pulsate and replaced rotors and and pads. appears brakes are insufficient in material and size. other vehicle currently owned: mzda mpv 2005 model - front brakes replaced at miles 59,000 which still had 19% on pads buick 1998 model le sabre replaced brakes at 66,000 and 125,000 miles. driving conditions: about 80% freeway long distance and 20% city slow traffic with stop and go. brakes should not wear this fast. *tr | |||
| 04/16/2010 | 34149 | ||
| I own a 2009 chrysler town & country lx which i purchased in december 2008. about 2 months ago i noticed a high pitched noise periodicall coming from the van. when i lightly applied the brakes the noise went away. about a month ago the noise began occurring more regularly and for more prolonged periods of time. i took the vehicle in to the dealership from which i bought it a couple of times and described my problem to the service manger. he told me to drop by at the dealership when i noticed the sound occurring. on 3 occassions i tried to do that but when i got to the dealership the noise was no longer occurring. on friday april 16th, i heard the noise and drove to the dealership. i noticed the service manager drive off in another van, so i followed him to see if i could catch him while the noise was occurring. when i pulled next to him at a traffic light, the noise was no longer happening. i spoke to him then left for home. when i arrived at home i smelled something and touched the rear wheel and found it extremely hot. i drove to the dealership and they pulled the van in for inspection. they found the rear brake pads worn and dragging on rotors. replaced rear brakes & resurfaced rotors. that cost me $180.88. the car only had 34,149 miles on the odometer. although no accident occurred, it seems unreasonable for brakes and rotors to be so worn with such low mileage. neither my wife nor are are speedy drivers and do not drive aggressively, (jack-rabibt starts, tailgate, etc.) i've never owned a car that needed brakes at such low mileage, yet i see no complaints or defect notices on your web-page. i thought it prudent to advise you of this issue before an accident occurred regarding similar issues with chrysler brakes. | |||
| 02/24/2010 | 7000 | 1 | |
| The are are many issues that i have faced with my 2009 chrysler town and country touring (25th anniv. edition). first are the brakes which make this metal on metal sound after 6,000 miles; the transmission is always slipping and you can feel it big time while driving, whether its down shifting or shifting up. the steering makes way too much noise. dealer has said nothing is wrong with transmission, but you can definitely feel it. online forums people have complained about having the same problem with all three. take a look at it! the transmission is always slipping and steering is very frequent almost every day. *tr | |||
| 02/18/2010 | 20000 | 1 | |
| Last week while taking my son to karate we were stopped at a red light. after coming to a complete stop about 10 seconds later my brake pedal went all the way to the floor. i wasn't sure what had happened and didn't think too much about it. my vehicle is a 2009 town and country chrysler - we purchased this mini-van brand new in may of 2009. on the way home this happened one more time. i told my husband about the issue and he mentioned something like there may be air in the lines. i am not too familiar with car problems so the next morning i was prepared to drop it off at the dealership for them to see what was going on. as i got myself and two small children (7 & 5) situated to go - i began driving off, relatively slow, and as i came to a stop sign - i couldn't stop. i began pumping the brakes and finally coasted to a stop. the vehicle was towed to the nearest chrysler dealership where they looked at it and told me that my master brake cylinder was shot. i asked how this could have happened and he told me that i just must have had a faulty cylinder. it is being replaced but i am a bit hesitant on receiving another defective part. since i am not that educated in car stuff i have been doing a bit of research on this part - this is serious business. just to think the kids and i were going to the shed aquarium in downtown chicago this weekend - what if i had no brakes on the highway driving 65mph. *tr | |||
| 12/27/2009 | 1 | ||
| Premature brake system component failure. *tr | |||
| STEERING | |||
| 02/24/2010 | 7000 | 1 | |
| The are are many issues that i have faced with my 2009 chrysler town and country touring (25th anniv. edition). first are the brakes which make this metal on metal sound after 6,000 miles; the transmission is always slipping and you can feel it big time while driving, whether its down shifting or shifting up. the steering makes way too much noise. dealer has said nothing is wrong with transmission, but you can definitely feel it. online forums people have complained about having the same problem with all three. take a look at it! the transmission is always slipping and steering is very frequent almost every day. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 12/28/2009 | 8000 | ||
| Tl* the contact owns a 2009 chrysler town and country. while driving approximately between 65-70 mph in windy weather conditions, he heard a loud noise outside of the vehicle. next, the rear passenger sliding door panel disengaged from the vehicle without warning. also the rear passenger and driver sides plastic foot well trim panel became loose. the vehicle was taken to an authorized dealer for inspection. the vehicle was in the process of being repaired under the service warranty. the failure mileage was 8,000. the current mileage was 8,300. | |||