Country Coach Allure 1999
Model Allure made in 1999 by Country Coach got 9 consumer complains, 5 investigations there are 6 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, equipment and other. Technical service bulletines regarding structure, tires. The car had some investigations: suspension, tires. There were some recalls concerningequipment, service brakes, air and tires.
Model 1999
Recalls
Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
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EQUIPMENT - OTHER - LABELS | ||||||||||||||||
99V288000 | COUNTRY COACH INC | from 03/09/1998 to 09/24/1999 | V (Vehicle) | 633 | 12/15/1999 | MFR | COUNTRY COACH INC | 10/21/1999 | 10/29/1999 | 567 | ||||||
Defect Summary | Vehicle description: motor homes equipped with slide galley option. the certification labels do not show the proper tire pressures. these pressures are below the required pressure for load carrying capacity. | |||||||||||||||
Consequence Summary | Under-inflation of the tires can result in tread separation. | |||||||||||||||
Corrective Summary | New labels with the correct inflation pressure specifications will be provided to owners. owners will be instructed to adjust the tire pressure specifications to the new correct requirements. | |||||||||||||||
Notes | Owner notification began december 15, 1999.owners who do not receive the corrected label and installation instructions within a reasonable time should contact country coach at 1-800-547-8015. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
01V170000 | COUNTRY COACH INC | from 06/01/1995 to 01/31/2000 | V (Vehicle) | 389 | 05/14/2001 | MFR | COUNTRY COACH INC | 05/29/2001 | 06/01/2001 | 571 | 120 | |||||
Defect Summary | Certain motor homes fail to comply with requirements of fmvss no. 120, tire selection and rims for motor vehicles other than passenger cars. these vehicles have an inequitable weight distribution between the front left and right tires on the front axle. this weight inequity can cause the left front tire weight rating to be exceeded. | |||||||||||||||
Consequence Summary | This could cause premature front tire tread wear or tire failure during normal driving. the premature tire tread wear or tire failure could lead to a loss of steering control. | |||||||||||||||
Corrective Summary | Dealers will replace the height control valves and the height control valve configuration reversed to remedy this noncompliance. owner notification began may 14, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. | |||||||||||||||
Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
02V229000 | COUNTRY COACH INC | from 10/01/1995 to 06/30/2000 | V (Vehicle) | 550 | 08/28/2002 | MFR | COUNTRY COACH INC | 08/22/2002 | 08/28/2002 | 571 | 120 | |||||
Defect Summary | Certain motor homes fail to comply with the requirements of federal motor vehicle safety standard no. 120, tire selection and rims for motor vehicles other than passenger cars. these motor homes were erroneously assigned inadequate cold tire inflation pressures and inadequate axle weight ratings on the front and/or rear axles as a result of mathematical miscalculations. | |||||||||||||||
Consequence Summary | This could cause premature tire tread wear or tire failure during normal driving. the premature tire tread wear or tire failure could lead to a loss of steering control, increasing the risk of a crash. | |||||||||||||||
Corrective Summary | Dealers will replace the front and/or rear tires. in some instances, the motor homes may only have an inadequate fawr and/or rawr stated on the federal tire label and only the federal tire label will be replaced. owner notification is expected to begin august 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015. | |||||||||||||||
Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
07V031000 | COUNTRY COACH INC | V (Vehicle) | 2406 | 03/19/2007 | MFR | COUNTRY COACH INC | 02/01/2007 | 02/06/2007 | ||||||||
Defect Summary | Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
Consequence Summary | Release of coolant under certain conditions could ignite and result in a fire. | |||||||||||||||
Corrective Summary | Country coach will be working with dometic in order to repair these refrigerators (please see 06e076). a secondary burner housing will be installed free of charge. the recall began on march 28, 2007. owners may contact dometic/stericycle at 1-888-446-5157 or country coach at 1-800-452-8015. | |||||||||||||||
Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
SERVICE BRAKES, AIR - SLACK ADJUSTERS | ||||||||||||||||
99V082003 | COUNTRY COACH INC | from 03/04/1999 to 06/24/1999 | V (Vehicle) | 131 | 08/15/2000 | MFR | COUNTRY COACH INC | 08/21/2000 | 08/24/2000 | 571 | 121 | |||||
Defect Summary | Vehicle description: motor homes equipped with 15 (widths: 4 and 5) air-actuated q-plus cam brake equipped with federal mogul friction products 3030-197 brake lining (meritor r201) brake linings and actuated with type 20 air chambers x 5.5 slack adjusters. these assemblies do not fully satisfy the test performance requirements of fmvss no. 121, air brake systems. | |||||||||||||||
Consequence Summary | This condition could cause decreased braking effort. | |||||||||||||||
Corrective Summary | The brake lining will be replaced with upgraded brake linings. | |||||||||||||||
Notes | Owner notification began august 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact country coach at 1-800-452-8015 (dynomax chassis service) or meritor at 1-248-435-3907. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
TIRES | ||||||||||||||||
06V262000 | COUNTRY COACH INC | from 06/01/1998 to 06/30/1999 | V (Vehicle) | 831 | 11/08/2006 | ODI | COUNTRY COACH INC | 07/13/2006 | 07/19/2006 | |||||||
Defect Summary | Country coach has reported that the toyo 275/70r m102z tires on certain motor homes are defective and could fail unexpectedly. | |||||||||||||||
Consequence Summary | This could cause a loss of vehicle control increasing the risk of a crash. | |||||||||||||||
Corrective Summary | Dealers will replace these tires with michelin 275/70r xza2 tires. the federal tire labels will also be replaced. the recall began on november 8, 2006. owners may contact country coach at 1-800-547-8015. | |||||||||||||||
Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. |
Bulletins
Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
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STRUCTURE | |||||
0402 | 02/23/2004 | 10006330 | Addition of stainless steel plate in cargo bay under living room slide room and/or the sealing of perimeter of wall cap edge. country coach allure motorhomes. *mr | 04/28/2004 | |
TIRES | |||||
06001 | 03/14/2006 | 10019611 | Toyo tire replacement advisory. nhtsa investigation to determine if prior cci recall campaigns were adequate or effective in correcting the problems that caused front tire failures. toyo tires. | 04/05/2006 |
Investigations
NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
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SUSPENSION | ||||||
RQ00002 | COUNTRY COACH INC | 01/04/2000 | 11/30/2000 | INCORRECT SPECIFICATION OF TIRE PRESSURE | 00V324000 | |
Country coach filed a noncompliance information report on october 21, 1999, for 448 class a 1998 and 1999 model year allure and intrigue motorhomes in which the tire placard information required by fmvss 120, was incorrect and could result in the under inflation of the tires.country coach made the determination after 12 reported blowouts due to underinflation of the tires.country coach's investigation discovered that the inflation pressure specifications were incorrect for the motorhomes.the original pressures were not enough for the weight of the motorhome and subsequently led to the blowouts.the subject vehicles are those motorhomes equipped with slide out sections, in which a portion of the side or rear of the motorhome that can be extended outward from the vehicle.this would increase the weight on the side the slide out is located.this investigation is opened to evaluate the problem experience, scope, and the impact of slide out sections on disproportionate axle loading. | ||||||
RQ00002 | COUNTRY COACH INC | 01/04/2000 | 11/30/2000 | INCORRECT SPECIFICATION OF TIRE PRESSURE | 00V325000 | |
Country coach filed a noncompliance information report on october 21, 1999, for 448 class a 1998 and 1999 model year allure and intrigue motorhomes in which the tire placard information required by fmvss 120, was incorrect and could result in the under inflation of the tires.country coach made the determination after 12 reported blowouts due to underinflation of the tires.country coach's investigation discovered that the inflation pressure specifications were incorrect for the motorhomes.the original pressures were not enough for the weight of the motorhome and subsequently led to the blowouts.the subject vehicles are those motorhomes equipped with slide out sections, in which a portion of the side or rear of the motorhome that can be extended outward from the vehicle.this would increase the weight on the side the slide out is located.this investigation is opened to evaluate the problem experience, scope, and the impact of slide out sections on disproportionate axle loading. | ||||||
RQ00002 | COUNTRY COACH INC | 01/04/2000 | 11/30/2000 | INCORRECT SPECIFICATION OF TIRE PRESSURE | 00V327000 | |
Country coach filed a noncompliance information report on october 21, 1999, for 448 class a 1998 and 1999 model year allure and intrigue motorhomes in which the tire placard information required by fmvss 120, was incorrect and could result in the under inflation of the tires.country coach made the determination after 12 reported blowouts due to underinflation of the tires.country coach's investigation discovered that the inflation pressure specifications were incorrect for the motorhomes.the original pressures were not enough for the weight of the motorhome and subsequently led to the blowouts.the subject vehicles are those motorhomes equipped with slide out sections, in which a portion of the side or rear of the motorhome that can be extended outward from the vehicle.this would increase the weight on the side the slide out is located.this investigation is opened to evaluate the problem experience, scope, and the impact of slide out sections on disproportionate axle loading. | ||||||
TIRES | ||||||
RQ05001 | COUNTRY COACH INC | 01/13/2005 | 07/14/2005 | COUNTRY COACH CAMPAIGN 01V-170 | 05V398000 | |
Odi is upgrading this recall query (rq) and opening an engineering analysis (ea05-011).country coach has identified 21 incidents of front tire failures (16 driver's side and 5 passenger side) that have occurred in model year 1995-2000 country coach intrigue and allure vehicles after these vehicles had been modified in accordance with one or more service programs / safety campaigns (99v-288, sb00-01, 01v-170, and/or 02v-229) that were intended to correct inadequate front tire load carrying capacity in the subject vehicles by replacing front tires, changing the recommended front tire pressures, and/or reducing or redistributing the front axle loads.on may 6, 2005, odi received one additional owner complaint (voq 10124716) alleging that the driver's side front tire installedin a 1997 intrigue vehicle had failed on april 12, 2005.this vehicle's front tires had been replaced in may 2001 inresponse to country coach campaign 01v-089.odi intends to conduct further investigation to evaluate whether the campaigns (listed above), which were intended to correct tire failures, are adequate and/or effective. | ||||||
EA05011 | COUNTRY COACH INC | 07/14/2005 | 08/30/2006 | FRONT TIRE FAILURES | 06V262000 | |
On june 30, 2006, country coach filed defect report 06v-262 stating that the toyo 275/70r22.5m102z tires are defective and could fail unexpectedly causing a loss of vehicle control.odi's investigation found that front tire failures have been caused by country coach's selection of tires that provided marginal load carrying capacity for their intended application.owners were frequently unable to comply with country coach's campaign requirements because these requirements were ineffectively communciated and because specified tire inflation pressures were difficult for owners to achieve and maintain. odi also found that the rubber properties of the toyo 275/70r22.5 m102z degrade with time. the degradation in rubber properties does not provide any obvious indications to the vehicle owner and the tires become more susceptible to failure over time when subjected to thevehicle operating conditions described above. |
Consumer Complaints
Fail date | miles | occurences | Purchase date |
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ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
06/30/1999 | 1 | 06/30/1999 | |
The cummins engine on the vehicle is not compatable with an exhaust brake kit, consumer has trouble stopping on downhill grades, possible design flaw, that does not allow for the exhaust brakes systems to work with the allison transmission or the cummins engine. *mjs | |||
EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
1 | 06/30/1999 | ||
The evaporator coil freezes up due to a design flaw. *mjs | |||
06/14/2000 | 2 | ||
There is alot of air turbalance and the shroud lifts up and breaks almost came off and i have seen others that have come off on the sides of roads. contacted rv prouducts in kentucky 316-832-4357 and they know of this is happen and will send some clips that will fix the problem but they will not recall them . when i got home i checked with some friends that own popups and both of theres are broke in the same manner.i talked to 3 different camper dealers locally and they have seen a increase in this problem but had not been told about the clips | |||
OTHER | |||
1 | 06/30/1999 | ||
Numerous interior system problems and defects. *mjs | |||
STRUCTURE - FRAME AND MEMBERS | |||
06/30/1999 | 1 | 06/30/1999 | |
Upon delivery of the new motorhome the vehicle was not constructed properly with numerous leaks, defects and missing components, consumer returned vehicle for proper repairs. *mjs | |||
TIRES | |||
01/22/2003 | 1 | ||
While driving 70 mph the right rear tire blew out without warning. *nlm note: in reading the hand written complaint the tire that blew out was the front right tire. | |||
02/02/2002 | |||
While driving 10-15 mph the left front tire blew out without warning. *nlm | |||
VISIBILITY - WINDSHIELD WIPER/WASHER | |||
1 | 06/30/1999 | ||
Windshield wiper failed. *mjs |