Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
06/12/19952
 Replaced burned out right front marker bulb.
EXTERIOR LIGHTING - BRAKE LIGHTS
12/24/20031
 While driving brake light appeared on the dashboard intermittently. *ak
EXTERIOR LIGHTING - FOG LIGHTS
06/12/19952
 Replaced cracked right/front fog light lamp lens.
EXTERIOR LIGHTING - HEADLIGHTS
05/01/2003108/05/1993
 I have a 1993 dodge caravan. i have spent over $10,000.00 on repairs since i bought it new in 1993. i am extremely dissatisfied with dodge. i've had several recalls on various components, they were corrected and are now again defective including my seatbelts, abs system, and steering column. i am now noticing that the paint is eroding on the top of my van. i've seen many other dodge caravans with the exact same problem and the exact same pattern of corrosion. it appears the paint is wearing off on the tops of the cars, then the hoods and so on. it eventually rusts through as i've seen on at least 20 dodge caravans. i have never encountered paint wearing away like this on any other vehicles that i've owned and much older than 10 years. i believe there is a defect somewhere in the painting process, perhaps the primer or the paint itself. this is the third letter i've written and i have not received a response from anyone. i would appreciate an investigation into the painting process of these vans. i believe it is also occurring in other year models. thank you, susan deanfrasio. *jb
07/01/2001205/01/1998
 Item #1, headlight failure. the plastic headlight assembly (both r and l) has become defective with age. the problem began to occur three years ago and progressively has become worse. the nature of the problem is a fogging of the clear plastic headlight lens making it diffuse to the headlight illumination. very little direct light is available through the fogged lens to illuminate the roadway at night. the vehicle has become very hazardous for me to drive at night since so little of the roadway is visible. i own two dodge caravans, (1992 and 1993), both of these vehicles suffer from the same problem of defective headlight lens assemblies. problem # 2, defective abs brake systems. my two dodge caravans have repeating problems occurring with the abs breaking system. dealer service of this item has resulted in continuing brake failures. complete loss of brakes usually occurs. this pattern of brake failures is consistent with both of my dodge caravans, 1992 and 1993 models. recommendations: i recommend that chrysler corp. issue a recall of the headlight assemblies and replace them with a material (glass preferably) that will not deteriorate with time. the abs braking system on these vehicles is a poor engineering design. very little can be done at this point.*ak
03/01/1995
 This is a potential hazard as sight distance at night is very limited. no safety defect mentioned. *ak
104/01/1993
 Both headlamps are developing a cloudy appearance, rather that water white clarity that was present when the car was new. the side-lights that seem to be made from the same material are still clear indicating that the problem is damage within the headlights, probably due to ultraviolet damage. i notice that cars driving beside me at night seem to produce a better lighting of the road and that oncoming drivers often flash their high beams as if i had not dimmed my own. i have observed other caravan's with similar looking headlights. i don't remember seeing cars of any other type with the problem.*ak
10/15/2000
 Due to poor design headlight assembly fogged over, creating poor visibility, dodge dealer just quoted price to do repairs. *ak
11/24/2000105/01/1993
 The plastic in the headlight lenses has yellowed over the years to the point where no light comes out. this constant lack of driving distance vision should not occur on a part which involves safety. the headlights. according to the dealer there is no recall on these plastic lenses. *ak
07/01/1993
 The headlights are plastic and are no longer clear, headlights are very dim and can't see at night!!!!
 Plastic lenses on headlights have deteriorated . headlights do not illuminate the road. *ak
05/21/1999208/01/1993
 Headlights have fogged and yellowed in the last several years, reducing the light emitted and no longer directing light in any particular direction. minimal light hits road. appears common to chrysler products of this age. mfr. and dlr. contacted but no equitable resolution. (complaint also includes faulty paint). *ak
07/13/1999
 Vehicle had been parked. checked vehicle next day & noticed headlight lens missing. contacted dealer & informed consumer that entire unit hard to buy to do repairs. lens cover not sold separately & there were no instructions regarding lens cover. manufacturer is backing dealer. *ak
1
 Headlight contains moisture from leakage.
11/24/1997
 Air bag: driving approximately 35mph and hit a bump in the highway and the air bag deployed. had trouble with the light coming on and off, but dealer said that there was nothing he could do unless he replaced the entire unit. *ak
 Are there any existing studies on the front headlights of chrylser products.
 Consumer having problem with the electrical connection to the head lamps are overheating intermittently. tt
04/09/1995
 The wiper system has been replaced about 20 times, and went out recently almost causing an accident, and the lights do not work due to a short circut somewhere.
EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES
06/01/20041
 Headlight assemblies on 1993 dodge grand caravans.*mr when the consumer first purchased the vehicle he noticed the head light assemblies were cloudy, but really thought nothing of it. the consumer now realizes there is a problem and the manufacturer should be held accountable. *jb
EXTERIOR LIGHTING - HEADLIGHTS - SWITCH
07/01/1999
 Due to defective headlight switch headlights malfunctioned, causing lights to operate on and off, which result in visual difficulties. please provide further information. *ak