Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
03E045000INTERCONTINENTAL AUTO PARTS E (Equipment)45870MFRCHRYSLER GROUP LLC09/26/200310/08/2003
Defect SummaryAftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers.
Consequence SummaryIf this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire.
Corrective SummaryAftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
24119707/11/19976089311Concerns with a/c evaporator odor. *nlm01/19/2000
CH240695A05/01/199543051Unknown11/01/1995
CH24089505/01/199544048Unknown11/01/1995
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08169804/17/1998600862Information on installation of radio transmitting equipment. *ak11/12/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/10/1999106/01/2097
 Other problems the same as others in database. dt
06/03/2002108/01/2001
 Evaporator has a hole, causing freon to leak out. this is a year old problem has progressed from refilling every 3 weeks to every 2-3 days. part was replaced but not by dealership, and dealer was notified. *ak new evaporator was installed by a certified dodge dealer. consumer feels freon leaking could cause a health hazard. *tt
09/11/2000402/01/2000
 Heating core and air conditioner belt breaks. *ak
05/04/20012
 The a/c system for evaporator cord had failed a year ago and was repaired, now again the a/c system was not working due to compressor failure. the consumer wants the manufacturer to reimburse him for the repairs because the repairs were unusual and shows the vehicle lack of quality. *yh
10/20/2000604/01/1995
 Transmission problems have existed since 6 months of ownership, air conditioning as well. why doesn't extended warranty with western national honor their contracts?
3
 Started to leak freon, evaporator behind the dash was leaking
108/01/1999
 Heat and air conditioner do not work properly. *mjs
3
 While braking vehicle would stall which may cause a crash. dealer performed a tune up and problem has not reoccurred. also noises in the steering column and the braking system, and dealer changed 3 times air conditioner: evaporator please provide further information.*ak
11/01/199905/01/1995
 Failed transmission/replaced a/c evaporator and now compressor - totalling $4,000.00 - how does chrysler stay in business? please take action for us, they are no help! *ak
10/10/1999304/01/1995
 Dealership service dept. doesn't want to honor extended warranty (7yr./70,000mile) or makes sure you have no choice but to keep bringing the vehicle back to them for repairs.
08/01/1998108/11/1995
 Air conditoning evaporator failed at 42,000 miles, causing leak. *yc
01/01/1999
 Engine check light is on. air conditioning isn't working. as a result, warm air is coming out. also, consumer had to replace the fuse due to the horn not working.*ak
06/10/1999208/01/1995
 Drain hose from air conditioner into engine compartment collapsed and plugged. caused water to back up into interior and splash onto pedals and computer behind center console. symptoms included the check engine light activated, windshield wipers operating unexpectedly when switch in off position and (you guessed it) wet feet. solution, cut a little off the free end of the hose. the air cleaner housing must be removed to do this. since the water is now draining properly, the symtoms have gone. if the water had continued to back up onto the computer and wiring, i suppose complete failure of the electronics would have resulted.
03/11/1997307/01/1995
 Evaporator core for the a/c has been replaced three times. mjs
09/28/1998502/01/1995
 First, we were running the a/c on the highway for about 15 minutes and when we got off onto another freeway and stopped for a traffic signal the engine stalled. every time we stopped it failed again. then the a/c also caused the check engine light to come on on the interstate at 65 mph and remain on, we took to a repair shop and the diagnostic showed a bad egr valve. then the rear liftgate support has broken causing the liftgate to fall onto a person and caused injury to the head. *ak
10/01/1998105/01/1995
 Please investigate - chrysler has agreed to pay for repairs only on select models. why? my van was only 3 1/2 years old, everything was rusted. i paid over $1,000.00 for something, that i'm sure is a factory defect. please get them to acknowledge that other models need to be included. thank you very much. :). no safety defect mentioned. *ak
03/18/1999103/01/1995
 Our family is a second generation consumer of the chrysler coporation's products. this vehicle has proven such a lemon, we really doubt that we will ever buy another chrylser/dodge product. within a month of our purchase, we had a recall on the liftgate latch, that was fixed. we are currently having our transmission inspected by a licensed chrysler dealer, and will submit to the corporation. we have had the seat belts not retract on the driver's and passengers side for years, which catch in the doors constantly. the power windows in the rear had a motor go out, the universal joint fell off while the car was sitting in the drive, and the most ungodly act was when someone was closing the sliding passenger door, and it totally slid off the car. luckily, no one was injured. the airconditioning was about 2 years old when it died, and the company replaced that underwarranty, along with the universal joint. the sliding door cost us a fortune, and the company only gave us $122.00. i wish that i could turn back the hands of time, and have bought the windstar instead of this esxpensive lemon.
102/01/1995
 The vehicle completely cuts off while the air conditioning unit is on.
1
 Air condition leaks fumes.
06/27/1998508/01/1997
 When turning on air conditioner, the engine shuts down, causing the vehicle to stall. able to restart vehicle each time. *ak
03/30/19951
 Air condition duck hose running from fire wall to compressor next to the pulley cut a hole into the hose. tt
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/03/20042
 Consumer received recall 04v531000 concerning radid problems. dealer was not in operation.*ak
11/03/20042
 Consumer received recall 04v531000 concerning radio problems. the radio would come on and off intermittently. consumer noticed that a loud noise was heard coming from the radio. the radio light would flash on and off. *ak
108/01/1999
 Radio repaired. *mjs
07/05/1998104/01/1995
 Radio inoperative. qcaw
EQUIPMENT - MECHANICAL - CARRIER/RACK
 Vehicles spare tire suspension cables broke and tire fell out while driving. tt