Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/21/2004 | 4 | 01/12/2002 | |
| The vehicle was making a popping noise when accelerating. also, the air conditioner did not work, the electrical doors were defective and horn did not blow. *ak *sc *jb | |||
| 08/20/2003 | 13000 | 2 | |
| Rear doors on vehicle will not open from the inside. driver's side door was repaired, but the problem persists. door lever links were replaced in the repaired driver's side door. dealer and manufacturer had been informed of the problem.*ak | |||
| 11/30/2002 | |||
| Consumer states that vehicle's sliding doors doesn't shut all the way, and doors will not open. dealer notified. please provide additional information. ts | |||
| 07/01/2001 | 2 | ||
| Latch tore in half at rubber compound. *ak | |||
| 03/14/2001 | 07/01/1997 | ||
| Ea 01 007; air bag clock spring: air bag light stayed on, and horn assembly did not operate. dealer was notified. *ak head gasket and time chain replaced due to tremendous oil loss, engine light is now illuminated, vehicle's temperature gauge went up and vehicle locked up. windshield wipers come on by themselves. sliding door latch inoperable. *slc | |||
| 01/28/2001 | 1 | 08/01/1998 | |
| Dual sliding door on driver's side is inoperable, does not open from either inside or outside. door latches itself and will not unlatch. consumer has yet to contact dealer. *ak *slc | |||
| 01/02/2001 | 3 | ||
| Air bag light stay's on/door lock's jammed's/window track broken. *ak | |||
| Sliding door locked/malfunctioned on both passenger's side which prevented occupants from exiting vehicle. doors could be opened from outside. passenger side door lock solenoid has been replaced four times, driver side door solenoid has been replaced once. please provide any further details.*ak | |||
| 5 | 02/14/1997 | ||
| Turn signals would work intermittently in hot/humid weather. sometimes would not work with indicator turned on. had changed the fuses each time problem happened. also, sliding door lock does not regularly release with the lock/unlock switch. further, it is unreliable with the manual lock/botton. the headlights, in hot/humid weather may or may not go off when switch is turned off. been in contact with dealership. *ak | |||
| 1 | 07/01/1996 | ||
| Door latch control failed. yh | |||
| 10/27/1999 | |||
| While driving down the highway hit a bump in road, and door latch came open. instrument panel indicated that the door was a ajar and everything else. back door could not close. contacted dealer and manufacturer. was not able to find the problem. *ak | |||
| 1 | |||
| Right sliding lock and sliding mechamism failed. nlm | |||
| 4 | |||
| While driving the door comes open. consumer took vehicle to the dealer 4 times. -now vehicle is making a noise. *ak | |||
| 10/21/1999 | 2 | 01/01/1997 | |
| The design of both the driver side/ passenger side sliding door locks from the inside / outside cause an occupant to be trapped in the vehicle, resulting in a failure. *ak | |||
| 2 | |||
| The gargo door will not open from the inside or outside. dealer replaced door lock. problem exists for the second time. *ak | |||
| 12/06/1998 | 1 | ||
| Sliding door became inoperable due to faulty latch and linkages. mjs | |||
| 04/01/1996 | 30 | 04/26/1996 | |
| While driving entire electrical system malfunctioned, but vehicle continued to operate with no electric components working. dealer has been contacted replaced transmission, stabilizer sockets, brakes and battery, latches on doors, hatch replaced several times. ak | |||
| 1 | |||
| Left rear sliding door open by itself intermittently while driving. | |||
| 01/10/1999 | 2 | 06/01/1997 | |
| Both back door latches broke and needed replacing within a 1 month period. *ak | |||
| 02/08/1999 | 4 | 07/01/1996 | |
| The automatic door locks on both rear sliding doors failed two times each. three times they failed in the unlocked position and van could not be secured - a major safety hazard since the doors could not be manually locked (e.g., theft). other failed in the locked position and could not be manually unlocked. when fixed by dealer, dealer noted that this is a common problem. recommend requiring recall. fyi - i am a safety engineer for the us army. | |||
| 04/01/1997 | |||
| Driver's side sliding door continues to come off and door lock continues to be faulty. will unlock at times and not latch or close correctly. dealer contacted, and repairwork attempted approximately five times. problem still exists. provide further information. *ak | |||
| 01/24/1999 | 1 | 06/01/1998 | |
| Driver's side slifing door was working fine. then on 1/24/99 we tried to open door to get my son out of his car seat, but the door would not open. it seemed like it was still locked. so my husband unlocked it again with the key. it still would not open. on 1/28/99, i took the car to a bertera dealer in palmer, ma (closer to home,) and they checked the fuel door safety mechanism and it was ok. so they called chrysler corp and was informed that sometimes the lock activator seizes up. the entire inside door panel must be removed to fix the problem. possibly need to replace the part if broken. *ak | |||
| 11/25/1998 | 3 | ||
| While driving up the driveway vehicle cuts off. had no warning. also, the gauges on dashboard do not work like they should, especially, odometer/fuel and pressure gauges. in addition, brake rotors had to be replaced twice/sliding doors cannot be opened properly with or without key. vehicle towed to dealer to check out problems. *ak | |||
| 09/01/1995 | 1 | 09/01/1995 | |
| Door locks failed. | |||
| 5 | 05/26/1997 | ||
| The sliding door has opened several times while driving. | |||
| The sliding doors lock the owner out of the vehicle, and sometimes they lock the owner in the vehicles. also the doors do not close sometimes. has been to dealer about 8 times, still no solution. *ak | |||
| At 17,000 miles the brake rotors were replaced because of a corrosion problem. driver experienced a vibration problem with the brakes. the rotors are being replaced again at 46,000 miles. also, the sliding door on the passenger's side does not unlock at all times. *ak | |||
| 08/01/1996 | 1 | 07/01/1996 | |
| Sliding doors failed to open/close. | |||
| 08/25/1997 | |||
| Consumer's sliding door of right side does not work properly. sometimes he can open from outside and not from the inside, other times it's just the opposite. *ak | |||
| 06/22/1997 | 5 | ||
| While driving at or about 65 mph the passenger's side sliding door became ajar. manufacturer contacted, is willing to replace the locks on the door. the locks have been repaired/replaced five times before this incident occurred. *ak | |||
| 12/01/1996 | 2 | 07/01/1997 | |
| The sliding doors on both sides are frozen in the locked position, preventing us from exiting. | |||
| 09/23/1996 | 1 | 09/01/1996 | |
| Sliding door latch/lock failed. | |||
| 12/20/1996 | |||
| Sliding door locks: door locks stick and break.the doors jam shut which makes the door unable to open. locks has been replaced three times on this vehicle. dealers don't know why this continues to happen. *ak | |||
| 3 | |||
| Sliding door doesn't latch, had to drive with the sliding door open because the door will not latch. *ak | |||
| 11/01/1996 | 8 | ||
| Ea96-025 active, sliding door latch will not close properly. *ak | |||
| 10/14/1996 | 50 | 12/01/1995 | |
| Right sliding door cannot be opened from the inside trapping, passengers in the rear. | |||
| 09/01/1996 | |||
| Ea96-025 active, sliding door latch failure, in for repair, replaced liner inside receptical. *ak | |||
| Experiencing sliding door assembly latch an lock failure, when shut, door bounces back open, door won't close, latch mechanism is inoperative. | |||
| 11/03/1996 | |||
| Sliding door latch failure while driving vehicle, the door was locked, at speed of 55mph, the door came open. *ak | |||
| 03/05/1996 | 8 | 01/01/1996 | |
| Sliding door latch sticks. | |||
| 06/06/1996 | |||
| Consumer has been experiencing sliding door latch failure since purchasing vehicle in june of 96. *ak | |||
| 09/22/1996 | 1 | 05/03/1996 | |
| Door locks disengage when inside handle is pulled. | |||
| Consumer states that to lock the door you have to slam it very hard in order to get the lock to catch. *ak | |||
| 05/01/1996 | 1 | 02/10/1996 | |
| Sliding door latch failed twice. | |||
| 08/02/1996 | 2 | 03/29/1996 | |
| # pe96038, the sliding door sometimes you can unlock it, but couldn't not open it, can open from the inside .*ak consumer states the locking mechanism began acting up in july, sometimes door would not unlock fully and would have to be unlocked again, finally the door lock assembly froze and the door could not be opened from the outside at all, dealer repaired under warranty, however it is beginning to develop the same problems as before. *slc | |||
| 07/01/1996 | 1 | 06/22/1996 | |
| Purchased truck new, the sliding door sometimes willl open from the inside and wouldn't open from the outside . please describe .*ak | |||
| 08/06/1996 | 1 | 12/02/1996 | |
| While driving the right side sliding door came unlatched, causing the door to open. *ak | |||
| The sliding doors will not latch unless the door is shut two to three times. please give more detailed information. *ak | |||
| 07/15/1996 | |||
| Latch on outside of passenger's side sliding door jammed, cannot open from outside, opens only from inside.*ak | |||
| 04/04/1996 | |||
| #pe96038; the sliding door is not latching properly.*ak | |||
| 04/15/1996 | |||
| Closed sliding door, afterwards, could not open door due to a broken latch, causing 4-year old occupant to be trapped inside.*ak | |||
| 08/15/1996 | |||
| Door failure, the inside latch would not open the door. *ak | |||
| 08/22/1996 | |||
| Sliding door comes open while driving. *ak | |||
| 08/01/1996 | |||
| Sliding door faulure, in for repair, door would not open from inside or outside. pe96-038. *ak | |||
| 02/23/1995 | |||
| The passenger side door does not fully close, causing the lights in the vehicle to stay on and the bell ring. *ak | |||
| 3 | 01/01/1996 | ||
| When applied abs brakes make a loud vibrating noise, also left rear door will not open from inside. *ak | |||
| 06/02/1996 | 1 | ||
| Sliding door key would not unlock it all the way and even if it was unlocked, handle wouldn't engage properly. *ak | |||
| 03/05/1996 | |||
| While driving on the street at 20mph the slide door pops open.please describe *ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| While driving, at approx. 30mph hit a bump, then suddenly right side rear door slid open, no prior warning. *ak | |||
| LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH | |||
| 02/01/2002 | 1 | 05/01/2000 | |
| Tailgate does not latch, and will not shut. tailgate stays open. dealer contacted. *ak *tt | |||
| LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK | |||
| 12/19/1996 | 4 | ||
| No summary listed for above vehicle. *ak | |||