Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 2304402 | 10/14/2002 | 10000317 | Cosmetic corrosion or perforation at upper strut tower/s usually between the strut and upper load path beam inner panel (inner fender). *tt | 02/24/2003 | |
| 231100A | 04/07/2000 | 232896 | 612610 | A condition exist where the roof panel surface exhibits waviness or depression(s) near the front of the character features or skid strip for roof rack equipped vehicles. *tt | 06/09/2000 |
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 231100 | 03/24/2000 | 232896 | 610639 | This bulletin contains procecures to remove waviness or depressions from the roof panel surface. *tt | 05/09/2000 |
| 234397A | 09/12/1997 | 23-43-97 | 6089078 | Concern with water leak onto the passenger side floor from the hvac housing. *nlm | 01/13/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| 230199A | 06/11/1999 | 230199 | 606172 | Experiencing tick type noise at top of left b-pillar. *tt | 08/11/1999 |
| 230199 | 01/29/1999 | 604321 | Subject pertaining to a ticking type noise at top of left b-pillar. *tt | 04/23/1999 | |
| 9827 | 05/08/1998 | 601767 | Information on body control module (bcm) replacement. *yc | 08/24/1998 | |
| 980424231498 | 06/05/1998 | 600748 | Symptoms with roof rack rattles at highway speeds. *yc | 06/05/1998 | |
| 970912234397 | 09/12/1997 | 54398 | Water leaks onto the passenger side floor from the hvac housing. *yc | 04/07/1998 | |
| 236195 | 10/01/1995 | 46372 | The cowl cover end(s) are unsnapped at the front fenders(s). the retainer clip(s) on the fender(s) may be mislocated or a retaining tooth/ teeth on the cowl cover may be broken. if the retainer clip(s) cannot be repositioned to provide pro | 04/25/1996 | |
| STRUCTURE - BODY - DOOR | |||||
| 2304200 | 11/03/2000 | 615691 | Experiencing a chatter sound coming from the sliding door power lock actuator(s) when the power lock feature is repeatedly activated. *tt | 01/28/2001 | |
| 230399 | 02/12/1999 | 604362 | Concerns with front and / or sliding door power lock motors making a whirling noise. *tt | 04/27/1999 | |
| 235495REVA | 10/01/1995 | 23-54-95 | 46169 | Bulletin supersedes technical service bulletin 23-54-95, dated aug. 18, 1995. a rattle noise can be heard in the 'b'-post area(s) when the vehicle is driven over uneven road surfaces. bulletin involves replacing all sliding door stabilizer | 04/25/1996 |
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
| 085195 | 12/01/1995 | 46494 | Bulletin applies to ns vehicles built at st. louis prior to nov. 17, 1995 (mdh 1117xx), and vehicles built at windsor prior to nov. 21, 1995 (mdh 1121xx). body build variations and thermal expansion/contraction of the hood, may cause the u | 04/25/1996 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| PE96038 | CHRYSLER GROUP LLC | 05/16/1996 | 10/15/1996 | SLIDING DOOR LATCH FAILURE | ||
| Either the left or right sliding door may open while the vehicle is in motion. | ||||||
| EA96025 | CHRYSLER GROUP LLC | 10/15/1996 | 07/30/1998 | SLIDING DOOR LATCH FAILURE | ||
| Either the left or right sliding door may open while the vehicle is in motion. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/15/2003 | 103000 | ||
| Left front strut mtg tower rusted through by the time the rust was seen the metal in the strut tower had failed chrysler refused to do anything stating it was over 3 year 36,000 mile for manifacturers deffect repair yet this is known as a common problem and can cause loss of control if it fails on the highway. | |||
| 1 | |||
| The design of the vehicle makes the vehicle lower in the front than in the rear, sits at and angle. nlm | |||
| 05/20/1996 | 1 | 05/20/1996 | |
| Design of running board not safe, only three inches of space for shoes to grip. | |||
| STRUCTURE - BODY | |||
| 04/14/2005 | 125000 | 1 | |
| Dt: in april while driving down i-70 at about 70 mph the owner was driving and heard a ripping noise . looked back and saw side panel in the air and it flew into the median. it was a piece of gray panel that was along the van at the bottom. there were cars around, but the plastic piece didn't hit anything or anyone. the vehicle was not repaired. the manufacturer will be contacted. owner has no idea why the panel fell off. there hasn't been any other problems with vehicle, and it was regularly serviced. the only dealer information the consumer had was the name and city and state.*ak | |||
| 1 | |||
| Oxidation found behind glove box. | |||
| 03/03/1997 | 10/31/1996 | ||
| The back section of the glove compartment is not enclosed, causing papers from the glove box to get sucked up in the air conditioner blower, resulting in air conditioner and radio panel heating up to a point where one cannot touch the panel. dealer is aware of problem. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| Owner states while drivng vehicle crashed into a snow bank at 5mph, causing front bumper damage, owner questions the safety of this vehicle in an impact. *ak | |||
| 10/04/1996 | 1 | 07/13/1996 | |
| Driver cannot open window without his face being approximately four inches from the airbag, depending on sit and wheel positions, if an accident occurs could cause serious injuries to operator's neck. *ak consumer states bumpers on vehicle are made of this useless plastic.*jb | |||
| STRUCTURE - BODY - DOOR | |||
| 2 | 07/23/1999 | ||
| The consumer states that the passenger slide door lock makes a noise and doesn't work. the motor is making a loud buzzing sound-the door motor is bad. *scc | |||
| 03/06/2002 | |||
| While driving headlights will flash on and off/ windshield wipers will not work or sometimes come on by themselves, and power door locks will come unlocked by thenselves. has changed control module at least 4 times. dealer contacted. please add vin. *ak | |||
| 01/22/2002 | 0 | ||
| Consumer stated that could close the sliding door but it will not lock where while driving could feel the opening of the door dealer was contacted. please provide more information. | |||
| 01/01/2001 | 1 | 07/01/1997 | |
| Air bag light on the dashboard has come on and will not go off. dealership has not examined vehicle, but informed consumer he would be responsible for any repairs to vehicle. *ak consumer states horn also is inoperable. air conditioner evaporator coil failed. door locks do not go down automatically. *slc | |||
| 1 | |||
| Power locks fail intermittently. nlm | |||
| While using automatic door locks sliding door and both driver and passenger doors failed to lock. consumer contacted dealer, and dealer replaced parts. problem still occurs. please provide further information. *ak | |||
| Ea-01-007; consumer has noticed air bag light illuminated on dashboard. also, horn was inoperable/ windshield wipers worked intermittently, and electrical door locks failed to lock or unlock. also, note abs brake light illuminated on the dash, brakes have failed. consumer has contacted dealer, dealer unable to determine cause of failures. please provide any further details.*ak | |||
| 06/01/2000 | 2 | ||
| Consumer needed to have transmission replaced again because it was shifting incorrectly. problem could've been a rebuilt torque converter they used. clock spring needed to replaced because horn didn't work. also, airbag light stayed on, and cruise control went totally out.*ak drivers side sliding door jams, linkage appears okay. windshield wipers sometomes will not shut off after key is removed. *slc | |||
| 11/22/1999 | 1 | ||
| Vehicle was involed in rear-end accident with minimal damage, dealer repaired and afterwards the right side door would no longer work, dealer commented that it was due to excessive use, consumer wants reimbursement. *slc | |||
| 1 | 05/12/1999 | ||
| Poorly design sliding door failed. nlm | |||
| Sliding door on the passenger side will not unlock/latch mechanism will not release, and door cannot be manually opened, cause unknown. also, air bag warning light remained illuminated. please give any further details.*ak | |||
| 1 | 07/01/1996 | ||
| Power locks inoperative. yh | |||
| 12/08/1998 | 1 | 07/01/1996 | |
| Right sliding door broke. yh | |||
| 1 | 07/01/1996 | ||
| Power locks inoperative. yh | |||
| 12/08/1998 | 1 | 07/01/1996 | |
| Right sliding door broke. yh | |||
| 11/01/1999 | |||
| Door switch would not unlock passenger's sliding side door. consumer would open door by hand by reaching around from front passenger door. *ak *ml | |||
| Automatic side sliding door does not unlock when the power door lock switch is used. door has to be unlocked from the inside manually. dealer has been contacted. *ak | |||
| 01/27/2000 | 0 | ||
| While driving consumer could hear noise coming from the sliding door. *ak | |||
| 09/13/1996 | 1 | 08/10/1996 | |
| Door lock inoperable. yh | |||
| 09/15/1999 | 2 | 11/01/1995 | |
| The engine is just the most recent problem. we went ahead and bought the extended warranty even though it is usually never used. this time we used it numerous times. we have had problems with the electric windows, the starter has been replaced, the fuel pump, the engine head, the electronic locks currently do not work. it has just been a real lemon. we just do not know what to do. this time the engine blew and there was no clue that anything was wrong. we have been stranded several times and last night just barely made it home. | |||
| 03/18/1997 | 1 | 09/01/1996 | |
| Integrated child seat wont retract when pulled out. weatherstripping on drivers door fell off found out the drivers door was not aligned properly. constant belt noise especially during wet conditions. dealer must repeatedly tighten them. brakes pulsate when applying them. replaced numerous components on rear brakes. fuel tank would not read fuel level correctly. dealer had to replace fuel tank, fuel pump, and other components and said the fuel tank was bowed. dual sliding doors have to be repeatedly adjusted because they become difficult to slide. driver's side window regulator broke for no apparent reason. right rear child safety seat had hole in the buckle. replaced battery once.installed child safety belt extensions due to recall. van is now back in shop for unknown problems, will not start. | |||
| 01/15/1997 | 6 | 05/01/1996 | |
| Sliding door rattles while driving over uneven surfaces. while door is rattling, dome light comes on, and door open indicator lights. door is difficult to open from outside while door is in full open position. door latch mechanism fell apart inside, so that inside door release does not function. | |||
| 1 | 05/12/1999 | ||
| Poorly design sliding door failed. nlm | |||
| 1 | |||
| Driver's side door panel cracked. | |||
| 07/01/1996 | 1 | 07/01/1996 | |
| Sliding door failure since date of purchase. | |||
| 06/18/1997 | 4 | 07/01/1996 | |
| Electric door lock unit replaced several times. | |||
| 07/01/1996 | 3 | 07/01/1996 | |
| Front door power latch failed. | |||
| 1 | 05/01/1995 | ||
| Power door lock module failed. | |||
| 2 | 08/01/1995 | ||
| Automatic door locks failed. | |||
| 11/20/1997 | 1 | ||
| Power door lock motor failed. | |||
| 2 | 06/01/1995 | ||
| Power door interlocks failed. | |||
| 07/01/1996 | 3 | 07/01/1996 | |
| Automatic door locks failed. | |||
| 07/28/1997 | |||
| Power door lock on sliding door on passeger's side was faulty. owner notes that all electric door locks are faulty. when vehicle reaches a certain speed, locks start to malfunction. also door ajar, and light comes on when this occurs. *ak | |||
| 06/01/1997 | |||
| The sliding door power locks on the passenger side will not latch when closing unexpectedly. also, windshield fogs up on passenger's side then on driver's side. *ak | |||
| 02/14/1997 | 4 | 05/01/1996 | |
| Stopped at stop sign, lever would not shift out of low gear. engine revved up but no acceleration. happens intermittently. vehicle seems to want to stall. took to mechanic. problem could not be duplicated. computer sensor blew out on interstate & was replaced twice. passenger's sliding door not working properly. *ak consumer states vehicle loses power, sticks in low gear, makes noises when shifting. vehicle drops out of cruise control. *slc | |||
| 10/22/1996 | 1 | 06/23/1996 | |
| Wind noise due to misaligned door. | |||
| 1 | 05/01/1996 | ||
| The sliding doors fail to close unless they are pulled from an angle. | |||
| 10/02/1996 | 1 | 09/01/1996 | |
| Problem with sliding door panel. | |||
| 1 | 10/08/1995 | ||
| Rear door failed. | |||
| 09/01/1996 | 4 | ||
| Sliding door does not stay in alignment, door sticks, sometimes not opening, dealer realigned door, does not stay. *ak | |||
| 09/01/1996 | 2 | 08/08/1995 | |
| On two occasions when driving the sliding door came open, consumer had children in the vehicle. *ak | |||
| 01/01/1996 | 1 | 12/01/1995 | |
| Sliding door could not be opened from the outside. | |||
| 10/28/1996 | |||
| On the passenger's side sliding door the power locks do not work, when trying to lock the door with or without the ignition on the door can be opened from the outside. please describe in detail. *ak | |||
| 01/01/1996 | 1 | 01/01/1996 | |
| Two rear doors do not open from the inside. | |||
| 06/27/1996 | 1 | 04/29/1996 | |
| Cargo door misadjusted. | |||
| 10/08/1996 | |||
| Went to open the sliding door and the door fell off. please give more detail. *ak | |||
| 10/01/1996 | |||
| After pressing switch to unlock doors, sliding door does not unlock, when child protection lock is on, very hard to open door, power locks seems to stick/jam. *ak | |||
| Feature automatic door locks on inside, can be opened if pulled on latch. please describe details. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/02/2000 | |||
| Sliding door rattles and moves off the hinges, and holds a gap. also, windshield wipers come on intermittently. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 1 | |||
| The rear hatch failed. nlm | |||
| 04/01/1996 | 30 | 04/26/1996 | |
| While driving entire electrical system malfunctioned, but vehicle continued to operate with no electric components working. dealer has been contacted replaced transmission, stabilizer sockets, brakes and battery, latches on doors, hatch replaced several times. ak | |||
| 01/29/1996 | |||
| Rear liftgate hatch door is warpped, consumer is having difficulty closing/opening door. tt | |||
| 11/13/1995 | |||
| While driving rear door light came on, indicating that the rear door is open. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 08/21/2002 | 100631 | 2 | 08/01/2001 |
| Dt*: the contact stated the hatchback handle assembly jammed in august 2002. the hatchback handle assembly was replaced in august 2002. the same problem has returned and the handle is currently jammed. sometimes the hatch will not open at all without difficulty. the dealers have been made aware of the reoccurring problem. updated 06/16/06. *jb | |||