Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 241197 | 07/11/1997 | 6089311 | Concerns with a/c evaporator odor. *nlm | 01/19/2000 | |
| 241198 | 07/24/1998 | 602339 | Subject regarding a/c suction and / or discharge line requires replacement due to cracking at or near compressor. *ak | 11/15/1999 | |
| 182098 | 04/17/1998 | 600762 | Some vehicles may experience a bump feeling during a/c compressor engagement. *yc | 11/08/1999 | |
| 9843 | 08/18/1998 | 602286 | Exhibiting a moaning and groaning sound accociated with a/c compressor operation. *yc | 10/20/1998 | |
| 241097 | 06/13/1997 | 24-15-96 | 52526 | A/c suction and/or discharge line service. *tw | 08/14/1997 |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 084599 | 12/31/1999 | 080396 | 609998 | Vehicle operator may complain of poor am radio reception. *tt | 04/13/2000 |
| 081698 | 04/17/1998 | 600862 | Information on installation of radio transmitting equipment. *ak | 11/12/1999 | |
| 970926082797 | 09/26/1997 | 54432 | The cd player may become inoperative, and will not accept the cd when attempting to insert the disk into the radio. *yc | 04/07/1998 | |
| EQUIPMENT - OTHER - LABELS | |||||
| 080997 | 02/28/1997 | 51975 | Air bag warning labels. *tw | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 01/15/2004 | 70000 | 5 | 11/14/1999 |
| Dt: consumer complained about electrical problems. instrument panel did not work. the instrument cluster was digital. buttons for air conditioner and rear defroster flashed constantly. consumer took vehicle to garage, and they recommended dodge dealer. also, windshield wipers came on their own. vehicle did not have to be on running for windshield wipers to come on. they came on about every two weeks. also, traveling interior lights came on. consumer stopped lights from coming on by putting tape on door. consumer believed these were different issues. he replaced fan control module last year, and that did not help.*ak consumer added that pounding on the dashboard made the dash light illuminate. *tt | |||
| 07/07/2004 | 1 | ||
| The consumer requested reimbursement for recall repairs. the consumer was denied because the repairs were not done the dealer. *nm the a/c was inoperative, the cruise control was inoperative and the ses light. recall# 04v480000. *sc *jb | |||
| 11475 | 7 | 12/01/1996 | |
| While driving over water puddles consumer noticed the serpentine belt froze, causing steering wheel to lock up. *ak the power steering had become inoperative, the gears would slip when shifted, the water pump leaked, the belt tensioner fell apart, the consumer would lose the steering when driving through a puddle of water,the a/c did not blow cool air due to a leaking evaporator, and the belt tensioner would stick and make noises when driving through water. *sc *jb | |||
| 11 | |||
| There has been 5 replacement torque converters since purchase. vehicle shuts down due to the defect in the torque converter. *mr this problem had happened several times while traveling on the highway, every year the consumer had to have the transmission rebuilt, also the brakes. the transmission overhauled twice, there was an oil pan leak, the engine light stayed on, and the ac needed a new condenser. *scc | |||
| 05/10/2002 | 1 | 04/01/1997 | |
| Airbag light was on. took vehicle to dealer and they replaced clock spring. *ak consumer states that other vehicles are included in a recall, however this vehicle is not included due to the vin. consumer stated that the air conditioner was leaking, dealer could not duplicate problem. *slc | |||
| 10/01/2000 | 03/01/1997 | ||
| The exact same components failed on my 1994 dodge intrepid at 30k miles, in 3 model years, chrysler has made no change to the obviously low quality/poorly designed/defective ac pump. *ak | |||
| 02/05/2001 | 1 | 08/01/2000 | |
| While using air conditioner it stopped without a warning of any electrical problem. *ak a/c was replaced on warranty. the struts were leaking. the fuel sensor system failed prematurely and was replaced. *yh | |||
| 1 | 04/01/1997 | ||
| Had just turned on air conditioner when condensation started to build up & dripped on belt controlling steering. this caused belt to slip & loss of power steering. took to dealer & informed by mechanic a technical service bulletin #19-01-97 revised a was sent on the problem. replacing air conditioner. *ak the loss of power steering was due to design flaw by the manufacturer, according to the consumer. the manufacturer should be responsible for repair. *yh | |||
| 1 | |||
| A/c not working, salesman said it needed freon so consumer had it put in but the air conditioner still is'nt working. | |||
| 07/29/2000 | 2 | 11/07/1997 | |
| While driving less than 30 mph serpentine belt tensioner pulley broke, causing all power steering to be lost. van was towed to the dealership, where the belt tensioner assembly and power steering pulley was replaced at owner's expense. dealership stated that this was a common problem,and happened all the time. owner very concerned for the safety of himself and others. *ak transmission jerks while taking off from stop. a/c does not cool enough. *yh | |||
| 03/01/2000 | 1 | 02/01/1997 | |
| I feel this vehicle should have a recall on some of the problems it has. they are defenitely a major factor in safety. i hope these problems are fixed in the newer modles because most people purchase mini-vans for their family or company vehicle. therefore, this particular vehicle i feel could probably fall under the lemon law. or, manufactors are just making a big profit and are not considering the safety of their drivers. i would like to see them put their family in a vehicle with the problems mine has and quarantee their safety.*ak | |||
| 04/20/2000 | 1 | 12/01/1997 | |
| No summary listed for abov evehicle. *ak | |||
| 07/27/1999 | |||
| The clutch had burnt out in the air conditioner compressor. had taken vehicle to dealer for oil change & was informed by mechanic about the problem with air conditioner compressor. *ak | |||
| 03/02/1999 | 22 | 10/01/1997 | |
| The serpentine belt pully has broken twice, resulting in vehicle being towed twice, there is a constant thud from the gas tank when accelerating, stopped drains from the ac are a continous problem, car stutters at turnpike speeds as well as normal city driving, car has been in the shop 22 times in 27 months, tried to get information concerning lemon law but was asked to give us the chance to make it right .have had a niagra falls from under the dash twice since they fixed the problem car vibrates at turnpike speeds. door locks break/foul smell when the ac comes on, engine service lights come on for no reason, the van was leased, and to get out of the lease would involve several thousand dollars. i would take my 7 year old bonneville on trip before i would take my 2 year old van. what can be done about this? *ak | |||
| 05/01/1998 | 4 | 06/01/1997 | |
| The first incident involves the air conditioner system, i reported a whining noise to the dealer and on the first inspection they indicated that they could not duplicate the problem, on the second visit i insisted that the service advisor ride with me at which time he did infact hear the noise,they inspected the van and said that it was leaking freon.the noise still prevailed and when i took the van back to the dealer they reinspected the vehicle and indicated that they had to replace the compressor,a move to a new location by the local dodge dealer required me to wait over a month, and caused my van to go out of warranty, which the dealer told me not to worry that they would handle any problems associated with the air conditioner outside the warranty period with no charge. i returned the van to the dealer on wednesday nov. 18,1998 to have the vehicle looked at again, and informed them that it still makes noise and in fact it makes other noises, possibly the fan belt was loose etc. they replaced the fan belt and charges me $71.00 to do so as it was not covered by the warranty.i have purchased a max warranty from chrysler for $1200.00, in october before it went out of warranty. the second problem i have been having is that the vehicle is burning oil, and i have returned the vehicle to the dealer on several occations to have this looked at. they did a milage check to see the consumption over a given time period.it was first done over a 3000 mile period at which time it burned a half quart of oil,which the dealer said was acceptable, the second test was over a 6000 mile period and the vehicle burned a half a quart of oil, the third time was over a 3000 mile period and now the vehicle burns a full quart of oil, and when i returned the vehicle to the dealer they said that was still acceptable. i am confused, this does not seem right i think that i may have a lemon, please respond, as i am not sure what to do at this point. | |||
| 06/16/1997 | 1 | 09/30/1996 | |
| While driving at 30mph, driver's and passenger's airbags deployed without warning and without the sensor being triggered. previously had problems with a/c, but no airbags problem. occupant sustained injuries due to the airbag deployment. *ak *slc | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 02/04/2004 | 9 | 03/20/2003 | |
| We bought this van one year ago and so far we had to replace both oxygen sensor, speed sensor, head gasket, water pump, the transmission is slipping, doors lock and unlock whenever they want not just the 16 mph thing, ball joints are clunking, the cd player quit and then soon after fm radio only am works. *ak | |||
| 02/13/1998 | 1 | ||
| The radio had to be tested and replaced with exchange unit. *tt | |||
| 02/20/2001 | 1 | ||
| Airbag light came on and horn stopped working, mechanic stated clock spring assembly needed to be replaced. *ak also consumer was having problem with the radio that has been worked on five times and replaced twice and still doesnot work to consumer's satisfaction, consumer also had brakes replaced, also the tensioner belt on the timing belt, also the water pump broke, also transmission went out.*jb | |||
| 01/25/1999 | 1 | 11/01/1997 | |
| Cd player inoperative. nlm | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 01/01/2002 | 6 | 12/01/2096 | |
| I recently learned about your web site service and decided to use it. because i have experienced too many problems (various in addition to this list) over the past years with this vehicle. dt | |||
| 04/28/2000 | 2 | 01/26/2000 | |
| Spare tire carrier continually became loose and made a clunking sound. dealer notified and tightened it. problem has reoccurred. *ak *ml | |||