Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 181997A | 10/17/1997 | 18-19-97 | 6088897 | Exhibiting a periodic bump in power train when the a/c is operating | 01/11/2000 |
| 181997 | 05/30/1997 | 52953 | Exhibiting a periodic ''bump'' in power train when the a/c is operating. *yc | 11/13/1997 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 210597 | 03/14/1997 | 6088988 | Concerns with 41te/42le transaxle shudder during an emcc (electronically modulated converter clutch) shift. *nlm | 01/11/2000 | |
| 210599A | 09/03/1999 | 210599 | 607959 | This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt | 10/19/1999 |
| 210599 | 03/05/1999 | 604696 | Subject regarding reusable automatic transmission oil pan gasket. *tt | 05/07/1999 | |
| 210499 | 02/26/1999 | 604364 | Service and parts information on 1999 running changes to transmission range sensor (trs) *tt | 04/27/1999 | |
| 183498 | 11/27/1998 | 602590 | Some vehicles may exhibit a condition where the powertrain control module (pcm) resets while the customers is driving the vehicle. *ak | 01/05/1999 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 181299 | 06/18/1999 | 181797 | 607298 | This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt | 09/17/1999 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 0700601 | 11/11/2001 | 632201 | Subject regarding transmission oil cooler line hose clamp service. *tt | 07/11/2002 | |
| 210897 | 06/13/1997 | 6089026 | This bulletin involves transmission fluid auxiliary cooler. *nlm | 01/12/2000 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 210298 | 06/26/1998 | 601581 | Information on diagnostic / driveability improvements, transaxle that incorporates a transmission range sensor (trs) only. reduces a shudder condition that may be experienced during light throttle 1-2 upshift. *ak | 08/12/1998 | |
| 210798 | 04/24/1998 | 600751 | Subject on delayed transaxle engagement. *ak | 06/05/1998 | |
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||||
| 030698 | 10/02/1998 | 602908 | Right side half shaft cv boot is made of a special high temperature resistant material that can show heavy grease sepage-enough to form droplets on the boot convolutes. *ak | 01/20/1999 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210997 | 05/16/1997 | 6089028 | Information on 41te/42le service information. *nlm | 01/12/2000 | |
| 210397 | 03/03/1997 | 6088983 | This bulletin involves vibration/drone at all vehicle speeds and/or slight jerk during initial acceleration and/or coming to a full stop. *nlm | 01/11/2000 | |
| 210497 | 03/07/1997 | 6088986 | Information on all wheel drive (awd) system seal replacement. *nlm | 01/11/2000 | |
| 970314210597 | 03/14/1997 | 54371 | Condition with tranaxle shudder during a 3rd gear to 3rd gear partial emcc ( electronically modulated converter clutch) engagement, 3rd gear partial emcc to 4th gear partial emcc engagement, or 4th gear to 4th gear emcc engagement. *yc | 03/30/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/10/2008 | 138000 | ||
| Tl*the contact owns a 1997 dodge caravan. while driving at an unknown speed, the contact stated that the transmission appeared to be slipping. the vehicle would not shift from second gear and, once it stopped, it vibrated excessively. upon further investigation, the contact found metal shavings in the transmission pan. there were no recalls available for the failure and the vehicle has not been repaired. the vin was unknown. the failure and current mileages were less than 138,000. | |||
| 06/15/2003 | 65226 | ||
| The first time my transmission went out was when it had 29000 miles on it on october 1999.oakland dodge replaced the torq conferter and overhaul the transmission at their cost. the transmission went out again after a little over 36000 miles later and now they blamed it on a broken torq converter and put in a remanufactured transmission at my cost. also this vehicle had 3 serpentine belts replaced in one year because of shredding. it is amazing to me how many people have problems with this vehicle and that there isn't a recall on their transmissions. i will never buy a dodge caravan again. | |||
| 11 | |||
| There has been 5 replacement torque converters since purchase. vehicle shuts down due to the defect in the torque converter. *mr this problem had happened several times while traveling on the highway, every year the consumer had to have the transmission rebuilt, also the brakes. the transmission overhauled twice, there was an oil pan leak, the engine light stayed on, and the ac needed a new condenser. *scc | |||
| 1 | |||
| When consumer returned to the vehicle, it was discovered the gear had moved into reverse.*jb | |||
| 07/16/2002 | |||
| While driving at 60mph, speedometer kept moving between 20mph and 90mph, without driver decreasing or increasing in speed. oil light started flickering along with engine check light, then the vehicle started jerking.*ak. consumer stated there was a shortage of transmission fluid and engine oil, the serpentine belt was frayed on one side eventually coming off idle pully, losing steering ability, chrysler was aware of the transmission and speedometer and fixed the problem as a goodwill gesture.*jb | |||
| 03/19/2001 | 1 | 02/01/1998 | |
| My speedometer is moving eratically back and forth. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/23/2008 | |||
| Tl*the contact owns a 1997 dodge caravan. two weeks after the vehicle was purchased, the check engine light illuminated. the dealer stated that there was nothing wrong with the vehicle. two weeks later, the transmission failed and the vehicle was towed to the dealer. they took three weeks to repair the vehicle and, before the contact could pay for the repairs, the new transmission failed. the dealer informed her that she would have to pay for any new repairs made to the vehicle at the cost of $900. while the vehicle was at the dealer for three weeks, someone in the service center caused the front windshield to crack. the mileage information and vin were unknown. | |||
| 07/16/2005 | 30000 | 500 | |
| Tl*the contact owns a 1997 dodge caravan. the contact stated that the transmission and the o-rings on the fuel injectors are failing. chrysler stated that the vehicle was not included in recall # 00v268000 (fuel system, gasoline:fuel injection system). the purchase date was unknown. the current mileage is 192,000 and failure mileage was 30,000. | |||
| 01/06/2006 | 1 | 10/10/2001 | |
| The van has a hard time going in reverse when it is cool outside. and when going in drive the van has a hard time shifting into any gear. sometimes the while driving down the road the speedometer flips out and shoots to 0 to 80 3 times before it stops and goes back to the right speed that i am going. *jb | |||
| 08/18/2006 | 93402 | 1 | 11/01/2005 |
| Dt*: the contact stated the vehicle wheels locked up due to a differential pin when the transmission fails on a front wheel drive vehicle. the vehicle was taken to a local mechanic, but not a service dealer to look at the issue. | |||
| 10/27/2005 | 151000 | 2 | 03/11/2003 |
| Transmission failed, vermont, 2003. replaced the transmission @ 114,152 miles - wilson dodge, vt - at 134,826 miles, transmission fluid leaking - had noticed clunking occasionally in reverse. complained to the dealer -ira dodge, medford ma re: clunking: was informed that the leaking or tear down for clunking not covered under warranty - to be my expense - sound not easily repeatable - dealer stated $150 diagnostic charge. argued with the service manager saying that the transmission was under warranty - he was not sympathetic. convinced him to have his mechanic test drive the van after fixing the leak (which he indeed did - mileage out was 134828) august 2005 - mileage 148781 - loud bang while backing up in the hotel parking garage. called mopar customer service at 800-992-1997 - date 8/20/05 - told that warranty was good in canada by rep; given the name of the montreal dealership - drove to dealership 8/21/05 (without incident); informed warranty not good in canada. service manager drove the car. unable to replicate problem. drove home (worcester, ma.) no problems. drove to the dodge dealer in worcester 8/23/05; transmission person was on vacation. told that a diag would be $150, teardown my expense. problem did not occur again. 10/27 - entire transmission locked - middle of busy prospect street in cambridge. van would not move. taken to the dodge dealership, 900 miles out of warranty. ira dodge said could do nothing about discounting the labor. they asked me to contact mopar warranty. called mopar service 11/2/05, told my story, no record of my call on 8/20/05. transferred to a senior staff agent (eddie - employee #9ew) in the business office - he called the dealer while i was on hold. when he came back to the line he was no longer friendly, saying i was beyond my warranty and that dodge would not cover anything. argued with eddie, asked for supervisor. eddie declined. *jb | |||
| 03/01/2003 | 3 | 03/01/2000 | |
| 1997 dodge caravan transmission has been replaced three times.*mr when the transmission pan was removed, the mechanic found metal contamination and broken parts. *jb | |||
| 05/27/2005 | 47500 | 2 | 06/15/1997 |
| Transmission is being rebuilt again this is my third transmission.the original was replaced at 16,500 miles with a remanufactured from chrysler transmission,which an independant shop purchased from darrow dodge and has installed it,and now only after 31,000 miles first gear went out on it and it is being rebuilt now.there is a definite problem with their transmissions and should be recalled. | |||
| 05/30/2005 | 2 | 05/01/1998 | |
| Dt: transmission: contact states vehicle had 28,000 miles when transmission went out. the transmission was rebuilt, and again at 50,000 the transmission went out, the transmission was again rebuilt. at about 70,000 the transmission failed again. transmission service mechanic stated that these vans needed to be equipped with another cooling system. the transmission was rebuilt and another cooling system installed.*ak engine: contact states the oil warning light comes on even when the vehicle is full of oil. three different mechanic shops said there is not enough oil pressure to keep oil on the bearings. | |||
| 06/01/2002 | 59800 | 2 | |
| 1997 dodge grand caravan suffered transmission failure.***no answer required***.*mr in jan 2005 the engine light illuminated after the vehicle was diagnosed, it was determined there was a problem with the torque converter. the consumer was told there was chance that replacing the fluid and filter might resolve the problem, the problem remained and now the transmission is slipping. the consumer was told the only recourse was to replace the transmission which would be for the second time. *jb | |||
| 05/31/2004 | 113000 | 1 | |
| While driving 65 mph transmission slipped into second gear. dealer stated transmission sensor needed to be replaced, however, problem recurred. *ak | |||
| 05/10/2004 | 90000 | 4 | 09/21/1997 |
| I bought this van new in 1997 just after buying the van there was ticking noise coming from the engine i feel it is the lifters but dealership says no it was the fuel purge valve. the noise countinues to get worse and i am sure the noise is the lifters when i change the oil to 10w-30 the noise goes away. the oxygen sensor was replaced at approx 50k miles. the van has recently been in the shop for the transmission two or three time since november 2003 aprox. 90,000 miles on it. the transmission was hanging up in second gear when dodge retuned to me the transmission shuttered while driving. vehicle is now in the shop for the transmission again it is leaking from the output shaft seals and while in park when starting the vehicle the van jerks foward like the trasmission is still engaged. this all happens while in park. sometimes when the vehicle is shifted from drive to park if the accelorator is pressed the vehicle jumps / jerks foward this seems to be a safety issue as my wife and i have three children that sometimes walk in front of the van to get in when we go off as a family. my check engine light came on just hours before i returned to the dealer for transmission service and it is the egr valve failure that caused the ckeck engine light to come on. the dealership tried to put the transmission off as that but i am also a mechanic the egr valve has nothing to do with the transmissionacting as if it is engage although it is acually in park.this is not good practice to lie about a serious problem with the vehicle. also the transmission leak was caused from the first removal of the transmission and chrysler warranty department said the leak would not be covered this is also very digusting when you remove an axle the seal should be replaced before you reinstall the transmission. the dealer is still trying to find out what is wrong with my transmission. the water pump has failed and also the cooling fan relay failed for the engine cooling system.*ak | |||
| 12/23/2003 | 94000 | 2 | 11/23/2003 |
| A banging noise was heard either from the transmission or engine when shifting gears. the noise occured while driving or idling. dealership wasn't providing any assistance. dealership indicated that the noise could not be corrected.*ak | |||
| 11475 | 7 | 12/01/1996 | |
| While driving over water puddles consumer noticed the serpentine belt froze, causing steering wheel to lock up. *ak the power steering had become inoperative, the gears would slip when shifted, the water pump leaked, the belt tensioner fell apart, the consumer would lose the steering when driving through a puddle of water,the a/c did not blow cool air due to a leaking evaporator, and the belt tensioner would stick and make noises when driving through water. *sc *jb | |||
| 02/04/2004 | 9 | 03/20/2003 | |
| We bought this van one year ago and so far we had to replace both oxygen sensor, speed sensor, head gasket, water pump, the transmission is slipping, doors lock and unlock whenever they want not just the 16 mph thing, ball joints are clunking, the cd player quit and then soon after fm radio only am works. *ak | |||
| 49500 | 1 | ||
| Automatic transmission is slipping gears. dealer's mechanic recommends replacing the transmission. *ak | |||
| 12/13/2003 | 123000 | 1 | 12/27/1999 |
| I consider ourselves fortunate after scouring thru the numerous customer complaints on the 1997 dodge caravan. we bought the vehicle used in 1999 with 23,000 miles on it. it was mainly used to transport myself and our three children all under the age of 6 at the time, but now my husband drives it back and forth to work. we to have had the intermitent ghost wipers ever since purchasing the vehichle and were constantly told by the dealer that nothing was wrong or could be found to be wrong. we have within the last six months replaced the drive belt, the water pump, & timing belt due to routine maintenance. however, the transmission at 123,000 miles just went out on my husband while he was driving down the road. we are told that it will cost $1,500 to fix. we have chosen to get it fixed, but at the time of that decision did not realize the number of complaints about the chrysler transmissions. this is definitely a safety issue, as the van left my husband stranded in the middle of an intersection with oncoming traffic. will it take someone getting killed before chrysler is held responsible for these defects? i do not like the fact that my husband will be driving this vehichle again, once the tramission is repaired. as i stated above i consider ourselves one of the fortunate ones to not have experienced so many problems as other owners have had with their vehichles, but when will the time come to hold chrysler responsible for their shody workmanship? i can honestly say this is the first and will be the last chrysler car i ever own. my other car is a ford f-150, which i am very proud to drive! *ak | |||
| 12/09/2003 | 39000 | 2 | |
| Transmission failed at 39,000 miles. *ak | |||
| 1 | 01/27/2001 | ||
| Problems with transmission on 1997 dodge caravan.*mr ignition tumble was replaced, fan assembly.*ts | |||
| 10/21/2003 | 70502 | 2 | 09/15/1999 |
| We have had our vehicle since 1999 and have been disappointed with its performance. this is our third chrysler/dodge van and this is the second of the three to have transmission problems. the first had them at 37,000 miles and this one is having them at 71,000 miles. we were smart enough to have an extended warranty for both vehicles, unfortunately, on the current van the warranty ran out last month...besides the poor engineering of the transmissions this van has had several problems with the tie rod and front end noise as well as going through front brakes relatively quickly (we do not drive it roughly and it is mainly used to transport our kids around our community approximately. 12000 miles or less a year since we have owned it. *la | |||
| 08/16/2003 | 83000 | 1 | 01/16/2000 |
| Took my car in for a transmission to be serviced, picked my car up a hour later.he transmission locked on me. i had my vehicle towed to another shop. the total ost of repairs was $1400.00.*ak | |||
| Consumer states that while driving transmission failed causing lost of acceleration. please provide any additional information. | |||
| 70200 | 1 | 05/01/1999 | |
| Transmission fail to move vehicle, accompanied by whirring sound.*ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770862 | |||
| 1 | |||
| The vehicle failed to move foward, upon inspection of the vehicle, consumer was informed the transmission needed to be replaced. *jb | |||
| 1 | |||
| The vehicle failed to move foward, upon inspection of the vehicle, consumer was informed the transmission needed to be replaced. *jb | |||
| 04/29/2002 | 2 | 04/01/2002 | |
| No summary. dt | |||
| 07/27/2002 | 1 | 03/01/2097 | |
| While on the highway at 70 mph the transmission shifted to 1st gear causing the van to slow suddenly. nlm | |||
| 08/20/2002 | 1 | ||
| When shifting from park to drive vehicle will lunge forward, accelerator not applied. please provide additional information.*jb | |||
| 08/07/2002 | 1 | ||
| The transmission overdrive blew. i was approaching an intersection when i lost power. this cause the car to come to a stop in the middle of the intersection, causing several cars to swerve in order to avoid a collision.*ak | |||
| 11/16/2001 | 1 | ||
| Consumer states transmission is not engaging on cold start. dealer replaced transmission. *tt | |||
| 07/23/2002 | 11/01/2099 | ||
| Transmission replaced. informed by 5 professional mechanics that the transmission in our model is of poor manufacturer's design , and is on going problem with all 1996 & 1997 dodge caravans which dodge refuses to acknowledge. the vehicle would jump out of gear & no accelerartion was possible. our problem was detected early and repaired before any serious accident occured. because we are sure dodge is aware of this problem they should be responsible for the cost of the repairs on our vehicle! because our problem was detected early, our family avoid serious injury. i am very disappointed that this company is allowed to get away with avoiding responsibility for their own poor workmanship! i am filing complaints with any & all applicable organizations & agency about this problem.*ak | |||
| 07/16/2002 | |||
| While driving at 60mph, speedometer kept moving between 20mph and 90mph, without driver decreasing or increasing in speed. oil light started flickering along with engine check light, then the vehicle started jerking.*ak. consumer stated there was a shortage of transmission fluid and engine oil, the serpentine belt was frayed on one side eventually coming off idle pully, losing steering ability, chrysler was aware of the transmission and speedometer and fixed the problem as a goodwill gesture.*jb | |||
| 05/15/2002 | 09/01/2097 | ||
| I was trying to back out of my drive and the car failed to move. *ak | |||
| 3 | |||
| While backing out, noticed vehicle had no tail lights. dealer has been contacted, and repaired vehicle, but problem has returned every year. *akproblem is still occuring. a dodge mechanic told consumer that it's a problem with the switch on the transmission. *jg | |||
| 05/20/2002 | 1 | 08/01/2097 | |
| Transmission failed to go in reverse. *ak | |||
| 08/01/2001 | 1 | ||
| Transmission failed and was replaced, consumer feels the manufacturer is aware of the problem and should reimburse her for the replacement of the faulty product. *slc | |||
| While driving lost all gears, would not go into any gear. when applying gas vehicle felt like it was in neutral. contact dealer. *ak | |||
| 08/01/2001 | 1 | ||
| Transmission failed and was replaced, consumer feels the manufacturer is aware of the problem and should reimburse her for the replacement of the faulty product. *slc | |||
| 03/01/2002 | 1 | 03/29/1997 | |
| While driving, vehicle started to make a funny sound, vehicle started to lose power when applying gas. took vehicle to a mechanic, and they stated it was a problem with the transmission. dealer has not been contacted.*ak. consumer stated both planetaries had to be replaced.*jb | |||
| 04/05/2000 | 4 | 04/01/2000 | |
| My tranmission has gone 4 times the first time was 3 days after purchase and problems continue. *ak | |||
| While driving transmission locked up, preventing vehicle from operating under normal conditions. vehicle slowly lost power, and nealry shut completely down. please give any further details.*ak | |||
| 02/01/2001 | 1 | 10/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 05/27/2001 | 2 | 05/01/2000 | |
| Was driving vehicle when distributor bearings seized up and caused transaxle to loosen up. transmission then failed. vehicle is an all wheel drive. towed to dealership. mechanic indicated plug on transmission canister cap had melted. this happened at 78,000 miles. had transmission replaced with new transmission. problem reappeared in new transmission. had previously smelled sulfur like fumes inside vehicle. vehicle gave big jerk , and made a loud noise before coming to a stop. also, noticed grayish smoke in rear. at dealership, mechanic noticed plug, made of plastic, had melted like the first one.*ak *slc | |||
| 07/30/2001 | 1 | 06/01/2000 | |
| Radiator leak causing anti freeze to enter transmission and cause complete transmission failure. $2100 repair after owning vehicle 1 year, total milage 58620. seems to be a rather common problem. please investigate | |||
| 07/08/2001 | 1 | 08/01/1997 | |
| Van in reverse backing out of my garage, we heard a large knock from the engine and the van rocked. at this point the van locked up, could not move in reverse or drive. the vehicle was locked up to the point that it could not be pushed in nuetral, the tires even skid on the driveway when being pulled onto the back to the tow truck. transmission repair ($1800) required. was told that planetary exploded and destroyed transmission, a typical problem with chrysler 3 speed transmissions. called chrysler customer service, but denied any help due to over warranty and did not purchase an extended warranty (they just want money). it didn't matter that i had transmission service in jan. 01 and everything looked fine. this a very dangerous problem, i had my wife and 2 and 4 year old children in the van. what happens if vehicle locks up on the highway?? please look into this before someone gets killed.*ak | |||
| 07/04/2001 | 2 | 06/03/2000 | |
| While driving at 25 mph consumer noticed white smoke coming from tail pipe. then, white smoke and flames were coming from under the hood. consumer stopped car and turned ignition off. consumer exited the car, and vehicle caught on fire. consumer feels this may related to recall for fuel leakage. *ak consumer states vehicle was in shop for transmission problems on february 16th, 2001. *slc | |||
| 06/13/2001 | |||
| While driving vehicle suddenly slowed down and eventually stopped. after dealer inspected vehicle it was determined that gear had broken, affecting transmission.*ak | |||
| 02/26/1999 | 4 | 02/01/1999 | |
| I have experienced failures in my steering colmn which does not allow me to use my horn, cruise control, and i am afraid that my air bag does not work. the airbag light stays on along with abs and intermitant other lights. i have had to repair my transmission and it still does not work properly. slipping from time to time. the rear a/c fan switch only works in the low and high position. trassmision gives off a burning smell when hot.*ak | |||
| 0 | |||
| Consumer was pulling into garage and heard a noise coming from underneath of vehicle. it was a broken pin from transmission. dealership told her that transmission had to be replaced.*ak | |||
| 04/21/2001 | 1 | 06/01/2000 | |
| 3rd gear clutch pack in transmission failed and vehicle stuck in second gear. research has shown that these transmissions have an extremely high failure rate at low mileage.*ak | |||
| 12/16/2000 | 10/08/1997 | ||
| After stopping at light, van would not move. van towed to dealership. owner told that van needed a new transmission. | |||
| 04/13/2001 | |||
| While driving 25 mph in middle of intersection vehicle stopped moving, but engine was running. ttok vehicle to dealer who found that transmission needed to be replaced.*ak | |||
| 11/01/1999 | 2 | 11/09/1996 | |
| The vehicle transmission needs to be replaced/overhauled for the second time, the consumer is requesting assistance for the cost of the repair. nlm | |||
| 1 | 08/02/1999 | ||
| While driving the overdrive transmission failed causing the van to suddenly begin to loose power due to poor construction and design, as the consumer continued to depress the accelerator the vehicle continued to slow down until it would no longer move. nlm | |||
| 02/20/2001 | 1 | ||
| Airbag light came on and horn stopped working, mechanic stated clock spring assembly needed to be replaced. *ak also consumer was having problem with the radio that has been worked on five times and replaced twice and still doesnot work to consumer's satisfaction, consumer also had brakes replaced, also the tensioner belt on the timing belt, also the water pump broke, also transmission went out.*jb | |||
| 11/01/2000 | 1 | 08/01/1997 | |
| When driving in a parking lot and attempting to pull into a parking space consumer noticed a noise coming from front end, placed vehicle in reverse and vehicle would not respond, then placed vehicle in drive, and the vehicle would not respond in drive, consumer contacted dealer and dealer noticed major problems within transmission and oil pan, transmission needed replacing. *ak *slc | |||
| 02/17/2001 | 4 | 08/01/1997 | |
| We have already fixed the transmission three times and this will be the fourth. we have had a breakdown a year after the first repair. exactly a year later it breaks down again. then eight months later it breaks down for a third time. now exactly a year later it breaks down for a fourth time. they insinuate it is our driving but then this should have happened with all of the cars we have owned. we are not careless or inexperienced drivers. who would be responsible the manufacturer or the repair company (in this case aamco)?*ak | |||
| 1 | |||
| Was driving vehicle when it started to lose power. gears were not shifting properly. then would regain power. computer was going off. took to mechanic, and was informed cylinder head gasket was causing problem, and it could be repaired.*ak the head gasket was determined defective by the mechanic. water was leaking into the engine causing the computer to malfunctions. *yh | |||
| 12/10/2000 | 1 | 03/29/1997 | |
| While accelerating transmission failed without warning. nlm | |||
| 12/15/2000 | 0 | ||
| While traveling at 55 mph engine immediately shifted down to 25 mph, and consumer could not go over 30mph. took vehicle to dealer, and transmission/ engine mounts had to be replaced. there were no recalls for this defect.*ak | |||
| 10/10/2000 | 1 | 01/17/2000 | |
| Transmission was replaced. nlm | |||
| 12/01/2000 | 1 | 03/01/1997 | |
| No summary listed for above vehicle. *ak | |||
| 10/25/1999 | |||
| Ongoing problem with transmission not engaging in reverse when weather is cold. notified dealer, and had some repairs done at an independent shop. but, problem still reoccurring. please feel free to provide any further details on this matter. *ak | |||
| 11/11/1997 | 01/01/1997 | ||
| Lemon of a caravan - serpentine belt has freyed at the following milage points: 14138, 14661, 47724, 48333, 51280, 97143, 105647. ghost whipers at the following mile points: 17606, 47724, 105647. transmission rebuilt at the following mile points: 27000, 78868. luckly for us our dealer was understanding of our problems, but only after going to the service manager, and getting on a first name basis with the shop manager (who was tired of seeing our van in his shop every few months if not less). i have 24 instances of my van going into the shop, some instances having service bulletins. our latest adventure is yet another serpentine belt with the new dealership in bellevue, wa saying that the altinator bracket is misaligned. also, my drivers side sliding door will nolonger open. the new dealership stated that it needs to be taken to a body shop? i've had my van for almost 4 years, and when it's not in the shop, it acts like a good van, but that only lasts for at most 3 to 4 months at a time. my van was also a demo and was purchased with 5,822 miles on the odometer. *ak | |||
| 11/04/2000 | 1 | 11/01/1997 | |
| Car was parked in my driveway, as i started car and put in to reverse drivebig noise (thump) came from engine. it would not move in any gear. called tow truck have it towed to auto shop guy at auto shop diagnosed engine, transmission problem. nothing was wrong when i parked my car. this is a very comon problem with chrysler minivan. my neighbour had same problem with plymouth (which is a similar model) at very low milage 40k. *ak | |||
| 11/06/2000 | 1 | 09/01/1997 | |
| Just don't understand how a transmission can die after three years os services . i have had other chrysler cars that last for 9years and no problems. some how i need to find out if there is a problem with transmissions . i have heard of other people complaining about thier transmissions as well. i f you can give me any help in trying to get chrysler to replace this with no charge it would be much appreciated. | |||
| 10/05/2000 | 06/01/1997 | ||
| Had brake trouble; told needed new master cylinder at same time told needed new transmission.... when i asked why both would need replaced so soon, dealer said these things happen; both issues could have led to major safety issue. i use this vehicle to transport my two children, both under age 4; then dealer failed to correct brake problem (left air in the lines) which led to brakes continuing to lock... another major safety issue! i was told the calipers needed to be replaced as well... but brakes continued to lock until they finally discovered air in the brake lines! i thought this might be an isolated incident until i checked with colleagues who also own caravan with similar problems... checked nhtsa web site and was shocked at the number of similar complaints! | |||
| 10/06/1997 | 2 | ||
| Transmission failed. *et | |||
| 09/01/1999 | 2 | 09/11/1997 | |
| Consumer was traveling about 35mph on street. transmission was replaced by warranty because transmission was making grinding noise, and gears would jerk when put in place. vehicle would not go into reverse, and there was no power in any of the gears.*ak | |||
| 07/21/2000 | 1 | 06/01/1997 | |
| Transmission jumped out of gear while driving along the highway. the brake shoes were rubbed into the drum so badly that the drums had to be replaced. no indication of brake wear, noise, or stopping prior to this event.*ak | |||
| 07/29/2000 | 2 | 11/07/1997 | |
| While driving less than 30 mph serpentine belt tensioner pulley broke, causing all power steering to be lost. van was towed to the dealership, where the belt tensioner assembly and power steering pulley was replaced at owner's expense. dealership stated that this was a common problem,and happened all the time. owner very concerned for the safety of himself and others. *ak transmission jerks while taking off from stop. a/c does not cool enough. *yh | |||
| 03/01/2000 | 1 | 02/01/1997 | |
| I feel this vehicle should have a recall on some of the problems it has. they are defenitely a major factor in safety. i hope these problems are fixed in the newer modles because most people purchase mini-vans for their family or company vehicle. therefore, this particular vehicle i feel could probably fall under the lemon law. or, manufactors are just making a big profit and are not considering the safety of their drivers. i would like to see them put their family in a vehicle with the problems mine has and quarantee their safety.*ak | |||
| 04/27/2000 | 07/01/1997 | ||
| I contacted dodge and was told this was not a common problem, however since my transmission failed, i have heard from several people that dodge has this problem with their minivans between 75,000 and 85,000 miles. i even spoke to a mechanic at a dodge dealership who said that it is fairly common. | |||
| 04/17/2000 | 1 | 04/01/1997 | |
| Vehicle well maintained, was reported today to need major transmission seals and gaskets replaced due to leaks and stress cracks. with only 44,300 this repair bill will cost around $700.seems dodge is having problems with the transmissions because of the 5 other issues 5 of our friends and relatives had with transmission problems. do you have others who have contacted you with simular problems? *ak | |||
| 04/01/2000 | 1 | 04/01/1997 | |
| Vehicle will top out at 30 mph and not accel and continue with little power until vehicle warms up. chrysler contacted but little help. tried to get problem diagnosed by dealership and told me at least $200 diagnostic fee. have been told by independent mechanic that problem with torque converter shaving off metal and distributing it throughout engine clogging engine and causing problem. | |||
| 04/10/2000 | 06/01/1998 | ||
| No summary listed for above vehicle. *ak | |||
| 03/06/2000 | 1 | 03/01/1997 | |
| I took my car in for repair on 3/6/00-dealer could not even diagnosis problem for 5 days. finally told me that the transmission was gone. did repairs which took a total of 8 days and charged me almost $2300.00. i reas in consumer report re: the dodge caravan having issues with the transmission going out way before its time, and that the 97 caravans may have defective tranis-so i followed up with a call to the main office and spoke to someone named coleen phelps today at 800-992-1997 and she said she knew nothing about that, and these sort of out of warranty issues are dealt with on a individual basis- she put me on hold for a couple minutes and came back and said that-since my vehicle is way out of warranty they would not help me with any of the cost that i had to endure. i explained that it is still not even 100%-it still does not shift properly and i had to pay for 8 days of a rental car last time it was in-do you guys compensate with a vehicle while re-looking at the problem-she said that it is doubtful. but i can ask the dealer-in other words they are not big on keeping customers. my company purchased 4 1997 dodge caravans and all of them have had transmission jobs at least once-some twice-we will no longer purchase any more doge vehicles for this company. *ak | |||
| 02/28/2000 | 3 | ||
| Came home from a long trip, pulled up in the driveway, put gear in reverse and it made a loud bang noise. kept foot on gas pedal, and transmission wouldn't shift. tried it in drive and same thing happened. contacted dealer. dealer had the transmission replaced for the third time. manufacturer was willing to pay for parts only. *ak | |||
| 07/10/1999 | 03/01/1997 | ||
| No summary listed for above vehicle. *ak | |||
| 07/13/1999 | 10/01/1997 | ||
| First in july the master cylinders on our back brakes were shredded and had to be replaced. this happened as i was driving on a bridge with a car full to teen age girls. in december, i noticed a hesitation and seemingly jumping into gear especially in reverse. brought it to the dealer and although was 2 months out of warranty they declined to pay for it. the job was to cost about $1500. in feb, we brought the van to a independent service provider, and as he was looking at the engine, he saw the blown head gasket. we did contact chrysler and were told to bring it to a dealership in our area. today, we did find out that they would cover the head gasket but not the transmission. there are volumes of internet sites that site specific transmission problems with 90-98 caravans. these stories could be rubber stamped. during this time, i found about 15 people who are having or had trouble with the transmissions in their vans. someone needs to make chrysler responsible for their products. please help. *ak | |||
| 02/08/2000 | 1 | 02/01/1999 | |
| A pin in the transmission came loose and moved forward into the transmission assembly, making a hole the size of a silver dollar in the transmisison. this van is only 3 years old, and 75,000 miles is not a ridiculous amount on today's engine's & transmissions. i would like to know if this pin that came loose has been a problem for any other owners. the entire transmission had to be replaced, at a cost of $2000.00. | |||
| 02/09/2000 | 04/01/1997 | ||
| Transmission failure/stuck in 2nd gear. *ak | |||
| 01/18/2000 | |||
| Consumer driving and the transmission started making noise and it slipped out of gear, and wouldn't go into 3rd gear. contacted dealer, and was told vehicle was not under warranty. consumer will be responsible for the cost to fix it. *ak | |||
| 01/13/2000 | 1 | 08/01/1999 | |
| The transmission just failed after 48,000 miles. we purchsed the car used in august of 1999, and it failed 6 months latter after we had driven only 10,000 miles. we had it towed to the dealer, who inspected it and said that ( i think)the drive pin had broken and torn out part of the casing of the transmission. we could not afford the extened warranty at the time of purchase. the dealer stated that chrysler would replace the transmision if we would pay for the labor. i expected a transmission to last far longer than 48,000 miles. am i wrong in my assumption?we will have to use most of our meager savings to pay for the repairs, but we are greatful to still have a vehicle to get around in. please let me know what you think. thank you for you time and effort. *ak | |||
| 12/15/1998 | 0 | ||
| While driving at 35 mph car started to feel as though it was in neutral. car would continue to drive, but only at about 25mph. there could have been an accident because there were other cars present. *ak | |||
| When traveling 30 mph vehicle decreased in speed when the vehicle came to a complete stop in the middle of traffic. consumer contacted dealer, dealer has replaced transmission. please provide any further details. *ak | |||
| 10/12/1999 | 2 | 02/01/1997 | |
| I feel this model, caravan se sport, needs alot of upgrades. i feel that this vehicle is not a safe vehicle for families. i believe that dodge is | |||
| 12/01/1998 | 1 | 12/01/1996 | |
| No summary | |||
| 08/12/1998 | |||
| When driving at any speed and applying the brakes there is a sqeuaking noise coming from the rear brakes. also, transmission went out. *ak | |||
| 06/01/1997 | |||
| In the reverse position in which the indicator is on r but actually the vehicle is not in reverse, but in drive position. intermittently, the speedometer malfunctions. also, a no start condition. please provide further information. *ak | |||
| 02/09/1999 | |||
| While driving transmission would clunk into gear before taking off. also, lost reverse gear and low gea., vehicle was inspected / repaired at a independent shop. can nhtsa provide information concerning this condition is normal for this mileage of 52,000. *ak | |||
| 04/01/1998 | 1 | 06/01/1997 | |
| Transmission failed (master clutch/front pump). yh | |||
| 07/10/1999 | 1 | 04/01/1997 | |
| I was parked at burger king, turned the ignition and put my caravan in reverse to get out of my parking space. to my surprise, the car gave a sever jolt, and would not go into reverse....i tried again and the same jolt occurred, this time sounding like stuff inside was being smashed up (like a trash compactor sounds). i tried to get it into drive (even though i was almost as far up as i could go) and it wouldn't budge either...the sounds getting worse. afraid i was crushing things inside, i turned the car off. my two children and i walked the mile or so home and i called a tow truck. the mechanic said it appeared to be a transmission problem. once he looked it over and took the transmission out, it was a severe problem, bizzarre is the exact word of the mechanc who asked me if i had any warning signs. i had none. he said he couldn't believe the extent of stuff broken apart inside the transmision like broken glass...and said he could not even come up with an explanation of how it might have occured since it was so unlikely for a car this new (97) with only 43000 miles and then for the rear planetary (sp) gear carrier to have been mutilated like it was without the front happening. i have photos to show the horrific damage. and i am reporting this because, god forbid, i had not been parked but stopped for a light or something or on a dark road or wherever, i cringe at the thought of the accident that could have occurred with this happening with absolutely no warning and i feel chrysler should answer to this!!!!!!!! i did call their customer svc center to report this and to demand restitution as it cost me $2134; they did not want to know nothing since i had not brought it to a chrylser/dodge dealer to be fixed....the catch 22 is that i did not do so because i was passed my warrantly and my experiences with dealers' service center prices for major work has been beyond my pocketbook!!! please investigate this matter | |||
| 03/03/1999 | |||
| Had lost timing belt from transmission due to leakage. transmission would shutter & clunk when in low speed & jerk. also, brakes would squeal/squeak & grind loudly when applied. had them replaced. *ak | |||
| 03/30/1999 | 02/01/1999 | ||
| Manufacturer contacted and refused to help even though vehicle had such low miles. *ak | |||
| 03/02/1999 | 22 | 10/01/1997 | |
| The serpentine belt pully has broken twice, resulting in vehicle being towed twice, there is a constant thud from the gas tank when accelerating, stopped drains from the ac are a continous problem, car stutters at turnpike speeds as well as normal city driving, car has been in the shop 22 times in 27 months, tried to get information concerning lemon law but was asked to give us the chance to make it right .have had a niagra falls from under the dash twice since they fixed the problem car vibrates at turnpike speeds. door locks break/foul smell when the ac comes on, engine service lights come on for no reason, the van was leased, and to get out of the lease would involve several thousand dollars. i would take my 7 year old bonneville on trip before i would take my 2 year old van. what can be done about this? *ak | |||
| 1 | 10/01/1997 | ||
| Transmission failure causing gears to slip. *yc | |||
| 01/24/1999 | 1 | 12/01/1996 | |
| The transmission is not reliable, broke within 2yrs. owner had noticed a noise when shifting gears. with dealer service manager during first year, but he said that was normal! *ak | |||
| 04/22/1998 | |||
| Was coming off highway at approximately 25 mph when transmission exploded, causing the wheels to lock up and come to a complete stop without any warning, dealer claims that a pin within transmission broke off, causing the transmission to explode. *ak | |||
| 02/05/1998 | 05/05/1997 | ||
| Transmission jumped into reverse, vehicle lost control, resulting in a collision. *ak | |||
| 07/22/1997 | 4 | 07/09/1997 | |
| Vehicle leaks fuel while driving. owner notes problem has been corrected 4 different times, but problem returns. cause unknown. *ak consumer states that problem began at 55 miles when the service engine soon light illuminated, dealer stated vehicle was fixed, however engine light illuminated 30 miles later, dealer replace the fuel tank, problem occurred again and dealer replaced the o-ring and holding nut, problem still exists. left side door glass was bowed. unusual noise occurs when vehicle shifts from park to reverse, neutral to reverse, and neutral to drive, dealer stated this was normal. oil pan bent, dealer replaced. *slc | |||
| 1 | |||
| Transmission fails to stay in park gear, allowing vehicle to roll down the street. | |||
| 04/29/1997 | 2 | 02/04/1997 | |
| Transmission hesitates and stumbles at turnpike speeds. | |||
| While driving the transmission fluid hose became detached from transmission, causing the fluid to leak and the vehicle to lose power. *ak | |||
| 12/09/1996 | |||
| Traveling short distances driver begins to accelerate. steering column begins to vibrate and automatic transmission jerks. this constitutes poor handling. *ak | |||
| 10/10/1996 | |||
| While driving the truck slipped out of drive into neutral. please describe. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 05/07/2003 | 38200 | 2 | |
| Consumer states that transmission is useless. transmission has already been replaced twice, and another one is needed. consumer complains that there is a burning rubber smell when the vehicle is driven, and when ever the brakes are depressed.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 07/22/1999 | 2 | ||
| Child moved shift lever without pressing on brakes. has happened twice. key was in ignition & vehicle was idling at time. lever suppose to be locked until brakes are pressed to release. taking vehicle to dealer. | |||
| 12/01/1997 | 2 | ||
| Vehicle's prndl indicator goes blank and the vehicle will lose all drive while traveling, reset can only be done by stopping and restarting the vehicle. | |||
| 06/18/1998 | 1 | 10/23/1996 | |
| Transmission gears fractured in heavy traffic rendering the vehicle undrivable. | |||
| While driving vehicle's transmission indicator gives false readings.transmission also slips out of gear in reverse.dealers stated wires were faulty. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 05/27/2001 | 2 | 05/01/2000 | |
| Was driving vehicle when distributor bearings seized up and caused transaxle to loosen up. transmission then failed. vehicle is an all wheel drive. towed to dealership. mechanic indicated plug on transmission canister cap had melted. this happened at 78,000 miles. had transmission replaced with new transmission. problem reappeared in new transmission. had previously smelled sulfur like fumes inside vehicle. vehicle gave big jerk , and made a loud noise before coming to a stop. also, noticed grayish smoke in rear. at dealership, mechanic noticed plug, made of plastic, had melted like the first one.*ak *slc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 08/01/2000 | 1 | ||
| Consumer states she is able to shift gears without applying brake.*jb | |||
| 07/01/2001 | |||
| Consumer discovered that foot does not have to be on brake to shift vehicle into gear. consumer very concerned about safety of children in vehicle. consumer's vehicle came w/2 built in css.*ak | |||
| Child started vehicle without applying brakes. child was able to shift gear into reverse, resulting into an accident, and causing minor injuries. mechanic stated there was a locking mechanism that prevented gears to shift without applying brakes.*ak | |||
| 9999 | 08/01/2001 | ||
| I believe the vehicle is design with the kids in mind, the case has been reported and even show on odi board with number odi id 515856. the problem is reported to chrysler but turned it down to be an option on the vehicle which supposed to be error to the vehicles. i am making claim to recall the vehicle because of this problem. the problem is the transmission can be easly out of parking by kids. other cars even my 1991 toyota needs you to depress the brake before you can engage the transmition. d/ chrysler is claiming that is stated on the manual not to leave the kid in the car. buy this is not an excuses to put amercan kid in danger. i was advised to sell the car but i am not willing to put another kids in danger, please talk to chysler to stop putting this as option but as part of savety in the car. why ordinary cars in other model are equiped with this safety in mind and why should we allow chrisyler to put our kids in danger because of their selfish act?.for a reminder , the problem is the ''transmission engage easly from parking even if the ignition is not on or key on the ignition. if you are reviewing this case, america kids life is in your hand. please handle with care.thanks. *ak | |||
| 12/01/2000 | 1 | ||
| Vehicle was placed into park so that consumer could exit vehicle. when consumer began to exit from vehicle transmission gear had slipped out of park into reverse gear, and vehicle began rolling. dodge has not been contacted.*ak | |||
| 1 | 04/26/1997 | ||
| Vehicle not designed with interlock system, allowing child to engage gears. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 04/01/2000 | 1 | 04/01/1997 | |
| Vehicle will top out at 30 mph and not accel and continue with little power until vehicle warms up. chrysler contacted but little help. tried to get problem diagnosed by dealership and told me at least $200 diagnostic fee. have been told by independent mechanic that problem with torque converter shaving off metal and distributing it throughout engine clogging engine and causing problem. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 05/27/2001 | 2 | 05/01/2000 | |
| Was driving vehicle when distributor bearings seized up and caused transaxle to loosen up. transmission then failed. vehicle is an all wheel drive. towed to dealership. mechanic indicated plug on transmission canister cap had melted. this happened at 78,000 miles. had transmission replaced with new transmission. problem reappeared in new transmission. had previously smelled sulfur like fumes inside vehicle. vehicle gave big jerk , and made a loud noise before coming to a stop. also, noticed grayish smoke in rear. at dealership, mechanic noticed plug, made of plastic, had melted like the first one.*ak *slc | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 01/17/2003 | 1 | ||
| Clock spring replacement / consumer requested reimbursement for repairs. *mr the vehicle was traded to consumer with the airbag light on. upon diagnosing the problem, the air bag clock spring was broken. *ts. also the right axle output shaft leaked oil, and the engine light illuminated on the dash board, the dealer replaced the spark plugs. *jb | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 10/31/2001 | 1 | ||
| At 35 mph, the planetary gears and transmission exploded without warning. consumer has contaced dealer. *ak *slc | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 02/25/2003 | 113000 | 1 | 04/01/2001 |
| Driveshaft broke in half. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| Consumer called compalining about having problems with the transmission. also stated that while the vehicle was park outside of his house and the vehicle went into reverse and hit the neighbors vehicle. ts | |||
| 09/13/2002 | |||
| While driving 55mph the transmission slipped and when tap the accelerator pedal the vehicle violently surges forward. ts | |||
| 08/20/2001 | 1 | 04/11/1998 | |
| Consumer states transmission failed, consumer paid $2,500 to replace sensor and transmission, manufacturer notified. *tt | |||
| 2 | |||
| Consumer states the transmission has been replaced twice, dealership states there is no fix for problem.*jb mechanics looked at the vehicle and it was determined the transmission did not need another replacement. *jg | |||
| 08/20/2001 | 1 | 04/11/1998 | |
| Consumer states transmission failed, consumer paid $2,500 to replace sensor and transmission, manufacturer notified. *tt | |||
| 07/08/1999 | 1 | ||
| Vehicle made humming noises upon acceleration, failed to shift into gear, dealer replaced transmission assembly. *yh | |||
| 12/05/2000 | 1 | 10/01/2000 | |
| 3 speed (non aod) transmission failed while trying to pull out of driveway. teardown revealed massive internal failure.*ak | |||
| 1 | |||
| Transmission failed on rush hour traffic.*et | |||
| 09/01/2000 | 1 | ||
| When putting car in park it made a funny noise, consumer put it in reverse ,and it would not move. consumer had car towed to dealer. mechanic said it was transmission, and bits of pieces of metal was everywhere, like it had exploded.*ak | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 10/22/1998 | 1 | 11/01/1997 | |
| Transfer case failed. nlm | |||