Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 082700 | 09/29/2000 | 6092304 | Subject regarding non-deployed airbag handling procedures. *tt | 12/04/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/28/2012 | 1 | ||
| Driver's side air bag, the horn and the cruise control do not work. it is quite obvious that these defects are caused by a defective clock spring. this was a matter of recall for the dodge caravan and grand caravan, plymouth voyager and grand voyager and chrysler town and country from the 1996-2000 model years. our car is 2001 model and is not in a recall list, but it is quite obvious to me that the defect was not fixed in 2001 year models. am i alone complaining about this unfixed problem? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 06/28/2012 | |||
| Driver's side air bag, the horn and the cruise control do not work. it is quite obvious that these defects are caused by a defective clock spring. this was a matter of recall for the dodge caravan and grand caravan, plymouth voyager and grand voyager and chrysler town and country from the 1996-2000 model years. our car is 2001 model and is not in a recall list, but it is quite obvious to me that the defect was not fixed in 2001 year models. am i alone complaining about this unfixed problem? thank you, sergei | |||
| 03/24/2012 | 171080 | ||
| The air bag light keeps coming on and then goes out. i believes it the same problem covered for previous year models included in the clock spring nhtsa recall 04v480000. i believe the recall should be extended to all year models since it's the same problem. it happens at various driving speeds. | |||
| 01/12/2010 | 1 | ||
| Here's a dead guy from a bad dodge caravan clockspring that you refuse to recall beyong fy2000. what is it you government galloofs do all day? new york - a famed strongman who once lifted 3,200 pounds at coney island during its heyday and was still bending quarters with his fingers at age 104 died monday after he was hit by a minivan. joe rollino was struck as he crossed a major street in brooklyn, and suffered a broken pelvis, head trauma and broken ribs. he died a few hours later at an area hospital. police said the driver was going the speed limit and had not been drinking. no criminality is suspected, but the driver was issued a summons for a defective horn. *tr | |||
| 03/30/2009 | 1 | ||
| 2001 dodge caravan consumer's air bag light came on and stayed on. we have had this issue for years, the dealership said it is not under warranty. consumer took the vehicle to the dealer and the clock spring was replaced. this vehicle was not included in the clock spring nhtsa recall 04v480000 due to vin. *ak | |||
| 11/01/2008 | 64000 | ||
| Tl*the contact owns a 2001 dodge caravan. while driving at an unknown speed, the contact noticed that the air bag indicator was illuminated. through research, he found information stating that the illumination could result in the driver's side air bag becoming disabled due to failure of the clockspring bag. the clockspring bag was repaired on april 21, 2003. the contact is in the process of taking the vehicle to the dealer for inspection per the manufacturer's advice. the manufacturer stated that there was no recall on the air bag system in the vehicle. the contact was informed that there was a current recall regarding the clockspring bag; however, his vin was not included in the recall. the contact would not receive reimbursement for the repair. the failure mileage was 64,000 and current mileage was 65,000. | |||
| 07/24/2008 | 93000 | 1 | |
| 2001 dodge caravan airbag dashboard light is on bad clock spring safety issue same issue was found on older models of dodge caravans that were previously recalled. *tr | |||
| 06/27/2002 | 42500 | 3 | 03/24/2001 |
| Tl* the contact owns a 2001 dodge caravan. when starting the vehicle the airbag warning light illuminated. the dealer informed the contact that the clock spring needed to be replaced. the clock spring has been replaced three times on june 27 2002, september 2003 , and january 3, 2007. the dealer was unable to diagnose the failure. also, the contact stated that linkage on the front sway bar was replaced three times. when driving the vehicle there was a noise. the road conditions were not a factor. the dealer stated there has been a modification to the linkage, and the vehicle was repaired. the current and failure mileage was 42,500. *ak | |||
| 11/20/2006 | 47000 | 2 | 07/04/2001 |
| Dt*: the contact stated the front passenger seat belt became stuck. the seat belt did not retract and was not able to be pulled out at all. also, the air bag warning light illuminated constantly. the vehicle was taken to a private repair shop, where the mechanic was unable to determine the cause of the seat belt problem. when the air bag was tested, the mechanic stated that there was a code which only the dealer could decipher. | |||
| 04/12/2006 | 30 | 04/01/2004 | |
| Intermittent failure of the driver side air bag while driving. mainly occurs during right turning events. light will illuminate (air bag) during a right turn event. when vehicle is driven straight ahead, the light will reset. this has occurred numerous times during my ownership, and does not seem to be weather related. *nm | |||
| 11/10/2005 | 1 | ||
| Airbag light stay on, sometimes goes off after turning the wheel. *nm | |||
| 03/02/2005 | 96733 | 7 | 06/01/2004 |
| (1) the airbag light was staying on during vehicle operation, and the horn and cruise control were also non operative. this is on our 2001 dodge caravan. we also have a 1999 dodge caravan that received a safety recall (notification code d17) for the exact same problem, only it covered 1998-2000 for the recall of clocksprings. our 2001 dodge caravan had the same symptoms as the recall for the 1998-2000 dodge caravans, but was not covered, since it is a 2001. since the same part is failing on the 2001 models, i believe the same defective part is being used on the 2001 model dodge caravans. (2) airbag, horn, and cruise control were inoperative (3) dealer replaced the clockspring, which is the same defective part covered under a recall of the 1998-2000 models of dodge caravans, which was notification code d17. this was done at our expense, and i feel that there are many other owners out there having the same defective clocksprings replaced on their 2001 (and even later) models of dodge caravan. *jb | |||
| 02/10/2005 | 46000 | 3 | 05/12/2001 |
| The horn and the power steering does not work because the air bag light is on. the clock spring is defective. the consumer is making the repair. *nm the air bag light had been coming on since purchase. the consumer was told that the problem was due to a short. *sc *jb | |||
| 04/01/2003 | 32000 | 356 | 05/16/2001 |
| The air bag warning light will not go out. took it to ramey, an authorized dealer, they said safe to drive, but they did not fix it, the light still stays on. i am concerned that accidental deployment of air bag or failure of air bag. no confidence in the operation of the air bag. *jb | |||
| 01/07/2002 | 1 | ||
| Air bag light is turned on. this vehicle is experiencing the same problem as the previous year model. nhtsa campaign 04v480000. *ak | |||
| 11/03/2004 | 23644 | 1 | 08/01/2000 |
| Consumer experienced the same problems as mentioned in recall 04v480000 concerning air bag clock spring. dealership would not repair free of charge because the vin was not included. *ak *tc | |||
| 03/01/2002 | 24000 | 3 | 07/22/2001 |
| Air bag light intermittently illuminated while driving at various speeds of 0-70 mph. dealer / manufacturer were both contacted, and both confirmed that this vehicle was not covered under the recall.*ak *nm | |||
| 10/14/2004 | 1 | ||
| After reading that chrysler to recall 955,000 minivans from 1998 - 2000, the 2001 dodge caravan i own has the same problem. the air bag light will some times be on, sometimes off. it's off for weeks then it will be on for a day or two. i think this safety issue involves more than the listed model years.*ak | |||
| 10/13/2004 | 1 | ||
| While driving, the srs light appeared on the dashboard and remained on. the consumer informed the mechanic a recall for this vehicle (04v48000) for the clock spring. this vehicle was not included in the recall but the consumer had the same problem. please fill in additional information. *jb | |||
| 08/13/2003 | 1 | ||
| When driving air bag light illuminated and stayed on the remainder of the time the vehicle was being operated. *ak | |||
| 04/09/2002 | 50000 | 1 | 07/20/2001 |
| Air bag light intermittently comes on while driving, dealer diagnosed problem as faulty clockspring in the steering wheel. this same problem existed and was under recall in previous year caravans. called chrysler about issue and was told it was not their issue since the vehicle has 50k miles and the vehicle warranty expired at 36k. this is a safety issue since the air bag will not deploy in the event of a accident. i paid the dealer to replace the clockspring at a cost of $225.00. since this vehicle was recalled for the same issue less than 3 years earlier i do not believe this safety issue was adaquately resolved.*ak | |||
| 07/03/2002 | 9600 | 1 | 03/08/2002 |
| The consumer was making a left turn, and a semi trailer hit the consumer. the vehicle rolled over and none of the front of side air bags deployed. ts scc | |||
| 06/15/2002 | 3 | 01/01/2001 | |
| Please note that repairs were done by patalano chrysler in franklin ma. 508-520-1550 - got a good deal at motorquest which is far from my home....my car has been in three times to solve the problem of the airbag light not going out after a few moments....the first repair, which only worked for a few miles was to the wiring and the last two repairs have been to replace a clockspring in the steering column i believe....my concern is that if i try to keep this vehicle i will have to replace (at approx. $300 a pop) the clockspring every 8000 miles or so. i wanted you to be aware in case this is a manufaturer's defect, as opposed to a bit of bad luck on my part.*ak | |||
| 08/06/2001 | |||
| Air bag sensor light would come on when making a turn. dealer was not notified at this time. feel free to provide any further information.*ak | |||
| 1 | |||
| Intermittently srs impact sensor light will illuminate while driving. dealer has informed consumer that when sensor light is illuminated while driving srs system is inoperable.*ak consumer states that the problem was resolved by another dealer.*jb | |||
| 06/10/2001 | 12/01/2000 | ||
| Air bag ready light remains on at all times the vehicles is operated. dealer state defective clock spring this part is not available on back order no delivery date known. *ak | |||
| Airbag warning light stays illuminated while vehicle is in motion. dealer has been notified.*ak | |||
| AIR BAGS - FRONTAL | |||
| 05/01/2009 | 115000 | 1 | |
| 2001 dodge caravan clock spring air bag dead. *tr | |||
| 01/20/2006 | 19900 | 1 | |
| Driver's air bag warning light comes on. when this happens the horn will not operate. the problem sometimes goes away when the steering wheel is turned. my concern is that the air bag may not deploy if i were in an accident.*ak also, the horn may not work when needed i.e. if a child runs out in front of my van. this is an unsafe condition. | |||
| 01/03/2005 | 2 | 05/01/2002 | |
| The consumer had to replace the defective clock spring coil for a second time since purchase. the air bag light continued to come on. *sc *jb | |||
| 08/20/2004 | 52000 | 1 | |
| We own a 2001 dodge caravan. the air bag warning light alerted us to a problem. the dealer diagnosed the problem as a failure of the clockspring. a recall was recently issued for clockspring failures on the 1999 and 2000 caravans. the dealer, for a cost of $255.48, replaced the part. apparently the problem was not resolved on the 2001 models. i believe the potential problem exists and should be addressed. *jb | |||
| 04/02/2002 | 1 | ||
| Mr.gerald lotto is an attorney on behalf of sherri capone stating that air bags did not deploy during a collision. there was damage to the front of the vehicle and ms. capone sustained extensive facial injuries. *tt | |||
| 07/28/2001 | 0 | ||
| While driving about 30 mph another vehicle was stopping at a red light, consumer could not stop vehicle on time and crash into rear of other vehicle. upon impact, air bags did not deploy. please provide more information.*ak | |||
| 06/08/2001 | 1 | 12/01/2000 | |
| The air bag light remains on during operation; the delaer has ben trying to repair for 5 weeks; has no idea of casuse. they alos dont know if the bags will depoly in the event of crash of if they might deploy accidently without a crash. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 01/16/2007 | 93600 | 10 | 12/11/2001 |
| Tl* - the contact owns a 2001 dodge caravan. the contact stated that there was a safety recall. however, this vehicle did not qualify under the safety recall due to the vin. the safety recall was on the clock spring. the contact stated that the clock spring is exactly what has failed in this vehicle. the airbag indicator light came on several times while driving. neither speed nor weather were factors in the clock spring failure. *ak | |||
| 05/27/2005 | 28435 | 2 | 01/01/2002 |
| Dt: the contact stated the srs warning light came on. the dealership said there was corrosion on the airbag connector and on an open circuit in the connector line. they cleaned off the corrosion both times. the airbag would need to be replaced if the problem occurred again. *ak | |||
| 04/05/2005 | 60000 | 3 | 03/23/2001 |
| Airbag clockspring has failed 3 times. *ak | |||
| 04/11/2001 | 7 | 01/07/2001 | |
| Since buying the van in 2001 we had the same problem that has not been fixed, the warning airbag light is always on, we took it in at least 7 times and nothing has been resolved. the last time in september 2004 i took it again, and ask them what would happen if i got into a accident, they told me with a sarcastic tone, not to worry it just wont go off! i guess that my wellbeing is not in cosideration! we have contacted the daimlerchrysler corporation and they are not willing to work with us for all of our troubles. | |||
| 10/21/2004 | 79096 | 1 | |
| When driving air bag warning light illuminated. dealership was notified, but did not resolve the problem. *ak | |||
| 09/30/2001 | |||
| While driving engine and air bag lights came on, gauges started acting up, and headlights started flashing. consumer lost all power. also, had no brakes, and steering wheel locked up. heard a popping noise under hood. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/15/2005 | 87000 | 3 | 08/01/2004 |
| Dt: contact complained about the recall of earlier models of the same car where the clock spring in the steering column was bad. the steering was not affected .this caused the horn and cruise control to malfunction. the air bag light came on intermittently. contact called dodge and told them.he had this problem for the past week. *ak | |||