Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
11/22/2003200003
 The rear passenger seat belt became stuck in the power sliding door causing the door to jam. the door could not be opened from the inside or outside. the vehicle is currently with the dealer being repaired. please provide any further details. *nlm *mr
04/25/2003104/14/2001
 Investigative report by news channel, wtvt fox 13 investigates, april 25,2003. unsafe seat belts in daimler/chrysler vehicles. particularly the gen3 and gen4's. *jb
 While driving and without warning had to make a sudden stop and child in safety seat in rear end of vehicle was not retained due to safety seat belt failre and was thrown out from car seat.*ak
SEAT BELTS - FRONT
11/20/200647000207/04/2001
 Dt*: the contact stated the front passenger seat belt became stuck. the seat belt did not retract and was not able to be pulled out at all. also, the air bag warning light illuminated constantly. the vehicle was taken to a private repair shop, where the mechanic was unable to determine the cause of the seat belt problem. when the air bag was tested, the mechanic stated that there was a code which only the dealer could decipher.
11/12/200452102106/01/1003
 While driving vehicle hit an ice patch in the road. the anti lock brakes failed, and vehicle spun around, and went into a ravine. while going down, consumer hit a tree which stopped the vehicle. driver's seat back reclined, laying the consumer completely down. somehow she then slid out of the seat belt, and landed in the back seat with the seat belt still engaged. *ak since the accident consumer's shoulder/neck, and head are in constant pain.difficulty focusing, an dis unable to drive for long periods of time due to pain. *ak
SEAT BELTS - FRONT - ANCHORAGE
12/01/2000
 I saw the report on primetime about the failure of the gen3 seatbelts. when i called daimlerchrysler and requested a replacement, i was told that i can not get them replaced. i insist that they be replaced!!! they are unsafe and they are in the seat that my 2 small children sit in at all times. *ak
03/01/2001
 I want a recall asap to replace gen-3 seatbelts with gen-4 seatbelts. i am concerned for my childrens safty.*ak
12/01/2001
 There has not been a failure yet but according to tests the gen 3 seat belt will fail in a crash, i want these replaced with a gen 4 seat belt. *ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
 When applying brakes child safety seat went forward due to gen-3 seatbelt coming unlatching by itself. dealer contacted.please add vin. *ak
09/01/2001
 On at least 2 occasions the middle left seatbelt of my dodge caravan has unfastened. i didn't have any explanation at the time and assumed it must have accidentally been hit. it restrains my child's safety seat, which i believe is properly installed. after viewing a report on primetime on abc, i was made aware that my van has seatbelts in the middle and back seats that are being questioned for possible failure. i believe that i may have experienced the locks being released due to sensitivity.*ak
SEAT BELTS - REAR
03/07/2006110/15/2001
 2001 dodge caravan rear shoulder straps will not catch in crash, front belts worked fine but all of rear seat belts will not catch if you jerk on them you can see they don't catch and they did not catch my daughter and she was badly injured. *nm updated 03/31/06. *jb