Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 2303102 | 06/24/2002 | 634070 | Subject regarding quad seat release handle screw sheared off in shaft. *slc | 09/27/2002 | |
| 2302102 | 05/27/2002 | 634072 | Subject regarding assist feature inoperative on quad or split rear bench seats. *slc | 09/27/2002 | |
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||||
| 2302801 | 09/28/2001 | 632205 | This bulletin involves installing a revised power seat adjuster drive block screw to the inboard side of the power seat track(s). *tt | 07/11/2002 | |
| 2302801A | 11/23/2001 | 2302801 | 628198 | On some vehcles, the power seat has slight fore/aft movement most noticeable during acceleration or braking. *tt | 03/06/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 04/30/2009 | 0 | 1 | |
| My 2002 dodge caravan is missing the lower anchors in the third row seat for the latch system. i purchased the vehicle brand new and have not previously noticed the lack of the anchors since i just now am installing a car seat. *tr | |||
| 03/16/2003 | 17456 | 3 | |
| The reason i'm writing this is because 'm trying to find out the proper steps to take to have an investigation on the failure of the seatbelts and seats. on the 16th of march 2003 my family and i were in a terrible accident in corpus christi texas. we were heading home to new braunfels texas when i ran into construction and the flow of traffic came to a stop and a full size van rear ended my minivan at about 30mph. in the car i had my pregnant wife, mother, dad and 2 year old daughter. the car was a 2002 dodge caravan and my daughter was strapped into the car seat and everyone else was using their seatbelts. my moms seatbelt which was located on the center bench seat directly behind the passenger seat came undone. it held at the initial impact but gave way after that. two things that saved her were my arm and my father's seat which is the second problem i have snapped back and broke and pinned her legs and prevented her from flying through the windshield. my seat and her center bench seat also snapped back and injured my daughter. *nlm | |||
| 10/15/2002 | 1 | ||
| Consumer stated while driving, the middle passenger seat came off the tracks.*jb | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 01/21/2008 | 72606 | 1 | 05/31/2002 |
| Driving on a boulevard thoroughfare in a snowstorm, i leaned back slightly on the seatback to shift my weight so i could see better. i heard a loud sound similar to a bullet being fired, and the seatback immediately fell backward to a horizontal position. i was now on my back, unable to see the road or other references through any window. i pulled myself up using the steering wheel and regained control of the car. luckily there were no accidents or injury. i phoned the vehicle manufacturer customer service center and reported what took place. they assigned a case number and told me to have my dealer make a diagnosis and call them. they phoned me back the same day saying the manufacturer will pay to have the seat repaired if i agreed to a $200. co-pay. i agreed and the dealer repaired the seat recliner, stating on their paperwork there was a nut on the seat frame that broke/snapped off of rod. i asked for the broken parts, but the dealer said the manufacturer requested they be sent to them. *tr | |||
| 09/14/2006 | 67700 | 1 | |
| While driving on highway the seat back on my 2002 dodge caravan broke, dropping me back and almost causing loss of control. on examination i found the tubular steel on the left side snapped in half. this is not a warranty issue as chrysler deemed it but a safety and design issue. chrysler refused to repair the seat. i am 6'4 tall and 200 pounds, not an overly large person by any means. *nm | |||
| 06/02/2004 | 58200 | 1 | |
| While driving 55 mph driver side seat back collapsed. consumer was able to maintain control and get off the road. the dealer refused to repair the seat. *ak | |||
| 06/15/2002 | 1 | 11/04/2001 | |
| While slowing down consumer's vehicle was rear ended at about 40-45 mph, and driver /passenger seats collapsed on impact, causing driver to fall on to child and injuring child, the passenger in the front seat hit the back of his head on the mounted portion of the seatbelt.*ak *nlm | |||