Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10E034000 | CURT MFG. INC. | E (Equipment) | 6686 | 08/13/2010 | MFR | CHRYSLER GROUP LLC | 08/10/2010 | 08/10/2010 | ||||||||
| Defect Summary | Curt mfg is recalling certain class 3 receiver hitches, p/n 13347, sold as aftermarket equipment for use on 1997-2007 chrysler town and country vans, 1996-2007 dodge caravans, and 1996-2004 plymouth voyager vans. when the hitch is loaded to the maximum rating, the hitch may fracture or break at the bend location where the main body of the hitch meets the hitch muffler strap. | |||||||||||||||
| Consequence Summary | If the area in question fractures or breaks, this could cause an unstable driving condition, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Curt mfg will notify owners of record and will replace the hitch free of charge. the safety recall is expected to begin during august 2010. owners may contact curt mfg at 1-715-831-8713. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 03E045000 | INTERCONTINENTAL AUTO PARTS | E (Equipment) | 45870 | MFR | CHRYSLER GROUP LLC | 09/26/2003 | 10/08/2003 | |||||||||
| Defect Summary | Aftermarket replacement fuel filters manufactured between september 17, 2002, and january 20, 2003, sold under the brand names listed above. the filter may experience malfunction of the quick connector either blocking fuel flow to the engine or causing a fuel leak. this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. | |||||||||||||||
| Consequence Summary | If this condition occurred while the vehicle is in motion, the engine could stall. also, in the presence of an ignition source, the fuel leak could result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Aftermarket replacement fuel filters for 1995-2000 short wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18232 and date code 0237, 0249, or 0252. replacement fuel filters for 1995-2000 long wheelbase chrysler town & country, plymouth voyager and dodge caravan minivans part no. 18230 and date code 0237, 0249, 0251, or 0304. replacement fuel filters for 2001-2004 chrysler town & country, plymouth voyager and dodge caravan minivans part no. 28871 and date code 0249. these part numbers and date codes appear on the gold-tone filter. distributors and retailers will be notified to isolate and return affected inventory. owners who have had the fuel filter serviced on one of the applicable vehicles after september 17, 2002 should return their vehicle to the service facility to be inspected to see if the fuel filter that was installed is one that is involved in the recall. if so, the owners should have the filter replaced. to receive a full refund plus the cost of postage, owners should cut the connectors from the hoses, rinse the connectors and return them together with proof of the amount paid for the replacement part and labor, to intercontinental at intercontinental auto parts, inc., p.o. box 861, mahwah, nj 07430, attn: fuel filter recall. intercontinental will mail a full refund to the owner. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.consumers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||||
| 0802002 | 10/07/2002 | 10000318 | Headlamps on with wipers feature is inoperative when the customer enables the feature using the electronic vehicle information center (evic) or the feature is enabled using the drbiii. *tt | 02/24/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/08/2006 | 61200 | 1 | 09/15/2003 |
| I had a flat tire and tried to use the spare. however, the winch to lower the spare tire had stripped gears and would not lower. this is only the third time i've ever used it. i finally had to take it to the dealer to have it repaired. they charged $265. *nm | |||
| 06/02/2005 | |||
| I am leasing a 2003 dodge caravan. i have noticed that the mileage on the vehicle is unusually high. at the end of a two year period i had over 33000 miles on the vehicle. i drive 40 miles per day round trip to work 5 days a week minus 2weeks vacation. the vehicle is driven no more than 50 miles on the weekends. we previously leased a vehicle for 18 months a kia sportageand due to mechanical problems cancelled the lease for the caravan. when we made the trade the kia had 22000 miles on it and our driving habits have not changed. is there a way to check the odometer for accuracy? i believe the dealer has modified the odometer to get penalty mileage at the end of the lease. | |||
| EQUIPMENT ADAPTIVE | |||
| 10/01/2009 | 100000 | ||
| The side sliding door on the driver's side will not unlock with the unlock button nor are you able to unlock it manually with the child safety switch off. this is a safety hazard as you are unable to unlock or open this door in an emergency. this is the door my small child is accessed through. apparently it is a very common issue with this vehicle too!!! i can't afford to have a dealer fix it. & there is no other option available. | |||
| 11/01/2004 | 8097 | 1 | |
| The passenger side rear tire was rubbing the wheel well. *nm the inner fender wheel cover had been modified for the handicap wheel chair causing the fuel tank and hoses to be off center. modifications were not made by chrysler. *tc | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/15/2007 | 55000 | 1 | 09/07/2003 |
| (1) couple months back, our air conditioning system stopped working. however, the air was still coming through and the system was working, only the cooling system stopped working. (2) we went to the dealership to report the issue. they said that the compressor stopped working. because of that, the air conditioning system halted. (3) they offered to replace the compressor for the normal part charge, plus labor. we declined the offer and looked at other options, such as finding out if the car had any service bulletins on such a problem since the car hadn't even exceeded 50,000 miles! looking around, i found service bulletin #24-004-04, under group: heating & a/c, dated june 1, 2004. it addresses the compressor malfunction due to lack of lubrication. i am pretty sure that this caused our failure. however, the bulletin, according to the moss bros. dodge in san bernardino, applied to only 3.3l or 3.8l. i believe that this should apply to our 2003 dodge caravan se fwd. my wife and i have suffered breathing problems due to the heat during this past summer (2007), especially being enclosed in a vehicle without air conditioning! *tr | |||
| 09/02/2005 | 40000 | 5 | 06/14/2003 |
| I own a 2003 dodge caravan this vehicle has had a repetitive problem of driver side passenger window motors stop working. upon a visit to a dodge dealer ship in my area of orlando florida the repair person admitted that these a bad parts and continue to have the problem with many dodge vehicles. also my second problem he admits is also a common problem of the vehicle which is the a/c to leak into the passenger side carpet causing mold to be created until you realize the problem exist. i took my vehicle to be repaired at the dealership and after hearing the repair man say that this happens to majority of the vehicles they repair i decided not to repair it and instead complain to all agencies including daimler chrysler who's respond is the item is out of warranty. yet they receive the same complaints over and over and refuse to recall items they know to be faulty. i learned and will never purchase a dodge. i feel that this automaker should be reviewed and asked to recall items that are faulty instead of making money repairing parts they know are faulty and will continue to malfunction. i have a vehicle with mold and mildew due to the leakage problem they are aware that exist on this a/c unit. *nm | |||
| 04/26/2005 | 1 | ||
| Consumer request chrysler contact quadriplegic customers & companies that modify vans re air conditioner lubrication defect, wants reimbursement for his 2003 dodge caravan ex. *ts the consumer received a recall in re to a/c lubrication problem. it also stated that the manufacturer was extending the warranty to 70000 miles. the consumer decided to wait to have the a/c repaired. while the consumer was on the highway he decided to turn on the a/c. when he did the compressor licked up and ripped off the serpentine belt which resulted in loss of power steering, brakes, alternator and brakes, engine cooling system. the vehicle was toed to a service station where they replaced the belt. the manufacturer refused to reimburse the consumer for towing because the vehicle was towed to a chrysler dealership. secondly they refused to replace any of the components which were damaged s a result of the a/c failure not repaired by a chrysler. (the vehicle was modified by braun corporation). *nm | |||