Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 09/13/2003 | 10000 | 1 | |
| Vehicle was rear ended while at a complete stop. driver's side and passenger's side seat backs collapsed. driver and passenger sustained neck injuries. *ak | |||
| 10/20/2003 | 48000 | 1 | 07/04/2003 |
| While waiting at a red light, the consumers vehicle was struck from the behind by another vehicle, driving from 55 to 60 mph. at the moment of impact the drivers seat back collapsed, slamming the consumer onto the rear seats. seat belts were worn at the time of the collision. the police arrived on the scene and cited the other driver. the consumer suffered neck and spinal injuries. the manufacturer and the dealer are aware of the problem. *ph *mr | |||
| 11/24/2003 | 18250 | 3 | |
| 40 to 60 mph rear end crash by bmw into stationary (trans in drive, waiting to exit expressway) 2003 dodge caravan sport - (only driver and front passenger in caravan, both with seat belts fastened) all seat backs collapsed backward, including middle bench, both driver and passenger were flung back causing neck injuries. if a child had been sitting on the middle bench seat they may have been crushed. in addition the driver side visor detached completely (electrical wires torn out from visor light) and flew into the drivers face. the caravan after being hit was pushed into the next car in front of it. neither the driver side or passenger side airbags deployed.*ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 09/01/2004 | 1 | 03/30/2004 | |
| Dt: noticed that around september 1, 2004 that the designed seat of the second row seats hinge in the front seat locks on the back. when locking the seat it appears that they are lock. but, in reality, they are not locking in the back of second row seat. there is no indication that the seat is not properly locked. when children are in the seat and its is not locked it will rotate forward. the row in front features a hard plastic handle that if the children would hit would cause even more damage when not properly locked down. this happened with the consumer's child in the vehicle, and the entire weight of the seat was on him. he hit the back front seat, and this broke teeth. contacted manufacturer and they just complaint. *ak | |||
| 06/17/2004 | 7051 | 1 | 06/08/2004 |
| The rear passenger side seat lunged forward. as a result, consumer sustained a concussion and a black eye. *ak the seat was left reclined by the owner's daughter before incident occurred. as consumer tried to retrieve some items from the rear driver side, consumer leaned across the seat and pulled the lever to raise it from the reclined position. as the seat lunged forward, it hit the consumer's head forcing it to hit the handle of the front passenger seat. *la | |||