Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE
03V094000SOUTHERN COMFORT CONVERSIONSfrom 08/01/2000 to 03/03/2003V (Vehicle)367403/07/2003MFRCHRYSLER GROUP LLC03/07/200303/18/2003
Defect SummaryCertain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
Consequence SummaryThis overheating condition can cause the running board to melt or cause a fire.
Corrective SummaryDealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
NotesCustomers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
070307/01/200310003811Procedure to remove the instrument panel when servicing the front blower motor without removing the hvac assembly. update. *tt10/31/2003
STRUCTURE - BODY
230020501/14/200510012340Upper body seam seal appearance concern water leak. *eh02/25/2005
230100409/09/20042301004A10006965Passenger compartment floor water leak. *tt this bulletin supersedes bulletin 23-010-04 dated 04-29-04. *tt05/20/2004
230010301/17/200310000910Upper body seam seal water leak. *tt04/03/2003
230040301/31/2003230410210000869Power sliding door and / or power liftgate will pop off but not power open. *tt04/02/2003
STRUCTURE - BODY - DOOR
0201810/09/200210000327Power sliding door and/or power liftgate will pop off but not power open. *tt02/24/2003
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
230200709/27/20072302007A10022182Power sliding door adjustment and diagnosis aid. *kb updated 10/26/07. *nj07/19/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
11/02/200670000102/01/2003
 On november 2, 2006 my wife (7 months pregnant) was hit head on by another sedan. she was driving a 2003 dodge caravan. i believe that air bags deployment and vehicle design may have been the cause of serious broken arms/wrist and foot. in addition to wife's injuries, three other passengers also suffered broken limbs and shoulders. *tr
01/08/2003118562511/23/2002
 The consumer had several problems with his 2003 dodge caravan; such problems were a knock in the transmission and 2 brake jobs. *jb the two brakes jobs occurred within one year. the steering wheel knocked (recall campaign #04v386000), the vehicle had broken down at 8k miles, the wheel alignment was off, the gear panel illuminated, and the window had become loose. 80% of the vehicles problems was under 10k miles. the rotation noise continued and the rubber lining around the sliding door was coming off. other problems: when the vehicle would be taken out of park to drive, all of the lights would illuminate, the front rims/hub caps were dirty due to excessive leakage around the brakes, even during normal washing, there was a mild ringing noise in the vehicle, the front door rattled, the rear tail lamp was damaged, the brake light and back-up lights had gone out, the brakes were going bad again, the engine would sputter due to no fuel pressure, the vehicle would pull to the left, when the driver door was shut it made a loud rattle sound, there would be a delay in the transmission when going uphill, when sitting at idle, the engine would sound as if it were revving but the gauge did not display this. *sc *jb
07/13/20030107/11/2003
 Loud vibration type rattle coming from under vehicle, occurs mostly at around 30 to 40 mph when driving slow with vehicle under slight strain in gear (automatic transmission). been to dealer +- 6 times, one dealer changed exhaust system to no avail. its getting worse as time goes on. chrysler has no clue what it is.? *jb
STRUCTURE - BODY - DOOR
08/07/2008528501
 Passenger sliding door on driver side, lock will no longer lock using remote or driver door lock switch, also auto lock at 20mph no longer auto locks, this is safety hazard and theft hazard. did not know that all doors were not locking items could be easily stolen. *tr