Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/18/2012 | 160000 | ||
| When driving down the interstate at 60mph the windshield wipers turned on all by themselves and would not shut off even when we stopped and turned the van conpletely off they were still going. everything was positioned on off there was no power on in the van at all | |||
| 06/15/2009 | 108000 | 1 | |
| Closed all doors using the key fob and went to church. the rear sliding passenger door would not open with the key fob. got inside the vehicle and you can not manually pull the lever up. this is a safety hazard. it appears the passenger door is beginning to malfunction also. key fob won't open it, but you can open manually. tires wear out quickly in the front. i also lost a tail light on the highway. it just separated from the vehicle. i have noticed the same thing beginning to happen to the other tail light. dodge is making a killing on these. they are approximately 113 dollars!!! now my air conditioner has cold air , but not blowing. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 09/23/2004 | 2 | ||
| Twice in the past 7 years, the rear window of my 1994 dodge caravan exploded while driving down the road. my research on the web shows that the nhtsa has a finding against chrysler on this and chrysler was supposed to have replaced all of it's stock of inferior glass. evidentally, this wasn't done or they still have a problem. neither i nor my insurance company should have to pay for this type of problem.*ak the shear noise of this breakage could easily cause a reaction by the driver that could result in an accident. | |||