Consumer Complaints


Fail datemilesoccurencesPurchase date
DIGITAL INSTRUMENT PANEL
09/10/200968000
 Tl* the contact owns a 2005 dodge caravan. intermittently all of the warning lights and gauges on the instrument control panel fail. usually they flicker on and then back off. the vehicle was taken to the dealer, but the technicians have not developed a remedy for the failure. the failure mileage was 78,000.
06/15/200715000306/01/2004
 Incident #3 this is the third time my car instrument panel did this under 25,000 miles. i was driving down the road and i can see that i am actually moving but none of my instruments are. none of them move all the while the car door ajar lights are on so after checking the doors 3-4 times i just drove on as they were clearly closed . fueled up the car and restarted. instruments all a go .sometimes it takes overnight before the panel works again. airbag light has been on for 6 months and check engine light is always popping on and off . how will i know if the van is really is danger of breaking down , or perhaps running out of gas as this van has cried wolf too many times .i will never know if a problem really exist . i consider this a major safety issue . i have received an airbag recall, so that's one down but when will they recall the whole instrument panel it is either shutting completely down or popping up check engine light . i have taken this car in for this check engine light several times. they just say maybe you didn't put the lid on the gas tank right . so at one time that lid was replaced. i am not under warranty any longer but i don't like the idea of driving down the interstate with 4 kids and not knowing how fast iam going or if i am running out of gas. like i said before the instrument panel just not working at all is a major defect . iam not sure but i think the system is corrupt. planning to trade if action is not taken in the near future. i pay for a reliable car and that's not what iam getting . i hope there are others who have had this experience so that the instrument panel will be recalled. *tr
06/28/200745000806/18/2004
 The following item needs to be revisited and include the year 2005 for the dodge caravan. this morning i had this problem diagnosed on 2005 dodge caravan. the dealer wanted $212.00 for the part and $100.00 labor to correct this problem. nhtsa action number : ea04013, nhtsa recall campaign number : 04v480000; date investigation opened : june 4, 2004, and date investigation closed was may 25, 2005 . summary: the driver's air bag clock spring can develop an open-circuit condition, resulting in nonfunctional driver-side frontal air bag, horn, cruise control , if equipped, and/or steering wheel radio control , if equipped. in its october 5, 2004 letter to nhtsa, daimler/chrysler stated that it will conduct a safety recall and replace the clocks prying assembly on all the 1998--2000 daimler/chrysler minivans, built between march 1998 and august 2000 with 70,000 miles or less. ialso, t will provide a lifetime warranty for the 1998.5-2000 minivans, regardless of mileage. the details of the corrective action ere described in daimlerchrysler's letter . see recall 04v480000. the agency believed that further expenditure of agency resources did not appear to be warranted. the closing of this investigation did not constitute a finding by nhtsa that no safety-related defect existed with respect to those vehicles covered only by the lifetime warranty. the agency will take further action if warranted by the circumstances. see page 2 for additional information. *ak
05/01/2005800404/01/2005
 Tl*the contact owns a 2005 dodge caravan. she was unable to open or close the sliding door using the remote control. the dealer was unable to diagnose the failure. the dealer inspected the vehicle on three occasions. however, they were still unable to diagnose the failure. six months later all of the lights on the instrument panel were not operating normally. the dealer stated that the body modular control needed to be replaced. a year and a half later she experienced the same failure. the dealer was unable to diagnose the failure. the failure mileage was 800, and the current mileage was 17,000. *ak