Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
UNKNOWN OR OTHER
AQ10001CHRYSLER GROUP LLC11/18/2010Fleet Vehicle Recall Completion Audit
 The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened.

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/30/2012
 Power door locks stopped operating. they cannot be unlocked with the keyless entry, nor can the be unlocked by the driver's or passenger's power buttons. as time has gone by, we have been manually locking and unlocking the doors, but now those are even getting harder to unlock manually....it is as if they are becoming stuck shut.
09/06/201281000
 I just purchased this van (used) yesterday and this morning the power locks stopped working. they responded neither to the key nor to the switch on the door. they only work manually. come to find out, through my own research on the internet, i guess this is an serious issue wit this particular year caravan.
08/16/201273000
 Power door locks stopped working.
04/16/2012
 The power lock will not work. van was taken back to dealer 2 times. last time was a year ago .
04/01/2012
 My door stopped opening and hasn't opened since april first. checked the battery and fuses, and it still does not open.
11/11/200971000
 The passenger side sliding door will not unlock using the key or the driver or passenger door's electric unlock button. the manual button on the door also will not unlock the door. i have not be able to open the door for over a month. i have seen suggestions on the web of taking out and then put back the iod fuse, but that did not work.
12/01/2011150000
 The doors will not lock/unlock with the key automatically nor will the doors lock when driving as they normally do. the car beeps so you think the doors are locked but they are not. the first few times it occurred, we removed the fuse and reinserted. eventually this fix worked only briefly. this failure is unsafe for personal safety and also for property in the car. this is a common problem with 2005 dodge caravans.
10/08/2011125000
 I was driving on the interstate on a cool fall day on a smooth paved interstate, with noone around. i heard a noise like something flying off my car. not being too concerned as my car was driving fine, i continued driving and arrived at my destination. after getting out of the van, i noticed the entire red cover on my rear tail light- driver's side- had completly fallen off! obviously since i wasn't ever in an accident and didn't run into anything that day, it must be a manufacturer's defect. i have found other complaints online in regards to this with the 2005 dodge caravan. as i'm on a tight budget, now i have to spend a lot of money to get this tail light fixed so i can pass my vehicle inspection that is due. not very happy with dodge right now!! thank you for investigating this report. i appreciate your time and hope this complaint moves further to a recall.
09/27/2011131000
 My power locks stopped working about a month ago. they will work manually but will not operate with the remote or the power lock button. tried disconnecting battery and then re-connecting, tried remedy in handbook (turning key in ignition 4 times on and off , without actually starting it, and then depressing the power lock switch) which worked for two days. this is a safety issue!!! the locks are designed to automatically lock when reaching speed of approximately 20 mph. it does not. this is a safety issue!! why doesn't dodge admit to this problem and provide a free software upgrade! many people are experiencing the same problem. google it, it's there plain as day! is dodge hoping the problem will just go away by itself? this is a safety issue! fix it!
07/15/200961992
 First it was the emergency flashers went on and couldn't get them to stop took it in to folsom lake dodge to get it fixed it was still on factory warrant and they replaced the clock spring is what they told me. then after that after the warrant was done the air bag light on the panel in front of the stirring wheel came on and wouldn't stay off it comes on most of the time and stays so i don't know if my air bags or on or off. now yesterday my door locks wouldn't work unless i do it manually but i can't get the back gate to lock around here you need to keep the doors locked removed the battery cable and it working right now but ready about it i'm not the only one has this trouble. i feel the is a manufacturer problem here can you let me know what can be done to get this fixed i fell this is a safety issue. and it needs to be fixed. i got my van when the 2005 first came out march 2004
08/20/2011139602
 2005 dodge caravan has a safety problem with the multi- functional switch. it causes the headlights to go out for no reaso9n. this is extremely dangerous. i was on a dark country road and the headlights would not stay on. they would go out completely and at a speed of 60 mhr it is very dangerous. i read on the internet blogs that this seems to be an ongoing problem for 20058 dodge caravans. why is there not a safety recall on this?
10/01/200947000
 I have a 2005 dodge grand caravan with only 50000 miles on it. while driving the vehicle, the gauges on the dashbord will intermittenly start blinking off and on the speedometer bounces from left to right. the gas gauge bounces from empty to full. sometimes the car's ignition kills while driving. the electronic doors will not open or close with using the remote or manually. i have also smelled smoke from time to time. i have researched this problem via the internet and have discovered that alot of people have this same complaint with there dodge grandcaravan. in these vehicles the body control module seem to be the culprit. the failure occurs everytime i have driven the vehilce since 10/2009. i have my vehicle at a dodge dealership who is fixing everything but the problem. i fill like i am being scammed. i am sure that this is not the first time that the dealership has seen this problem.
02/18/2010935000
 Gas pedal sticks. sticks every so often-20 times or so at lights, on highways, etc. was told erg valve replacement might have affected this. 2005 dodge grand caravan. consequences include stomping gas pedal to speed up when in traffic.
06/28/2009693321
 Today after i loaded up my family into my 2005 dodge caravan i started to drive off to head to the store. after driving a couple of feet i realize that i have a flat. while i was loosening the lugnuts so i could take off the tire, two of the bolts that held the tire in place snapped while they were still attached to the lugnut. i also noticed that was already a bolt that was missing from the drum. therefore, now i only have 2 working bolts on the drum and both of them look pretty worn. the vehicle i have was purchased not even 2 years previous from a car dealership. i was also told by a friend of the family who owned a 2003 that they had the same problem with the bolts on their tire drum. *tr