Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/01/2012450001
 The two overhead map lights stopped working. upon investigation it appears that each light bulb and holder were severely scorched at the electrical contact. the plastic was melted and was black in color, indicating possible arcing. further investigation showed that the main housing was melted enough to deform the plastic, further evidence of potentially a small fire or electrical arcing. dealer refused to fix or replace damaged housing without a charge. i left the bulbs out, as i do not feel safe with my wife and grand daughter in the vehicle that could catch fire. i have searched online and found many incidents similar to mine, yet not recalls are found for this unsafe condition. *tr
10/01/201245000
 The two overhead map lights stopped working. upon investigation it appears that each light bulb and holder were severely scorched at the electrical contact. the plastic was melted and was black in color, indicating possible arcing. further investigation showed that the main housing was melted enough to deform the plastic, further evidence of potentially a small fire or electrical arcing. dealer refused to fix or replace damaged housing without a charge. i left the bulbs out, as i do not feel safe with my wife and grand daughter in the vehicle that could catch fire. i have searched online and found many incidents similar to mine, yet not recalls are found for this unsafe condition.
10/01/201245000
 The two overhead map lights stopped working. upon investigation it appears that each light bulb and holder were severely scorched at the electrical contact. the plastic was melted and was black in color, indicating possible arcing. further investigation showed that the main housing was melted enough to deform the plastic, further evidence of potentially a small fire or electrical arcing. dealer refused to fix or replace damaged housing without a charge. i left the bulbs out, as i do not feel safe with my wife and grand daughter in the vehicle that could catch fire. i have searched online and found many incidents similar to mine, yet not recalls are found for this unsafe condition.
10/01/201245000
 The two overhead map lights stopped working. upon investigation it appears that each light bulb and holder were severely scorched at the electrical contact. the plastic was melted and was black in color, indicating possible arcing. further investigation showed that the main housing was melted enough to deform the plastic, further evidence of potentially a small fire or electrical arcing. dealer refused to fix or replace damaged housing without a charge. i left the bulbs out, as i do not feel safe with my wife and grand daughter in the vehicle that could catch fire. i have searched online and found many incidents similar to mine, yet not recalls are found for this unsafe condition.
10/01/201245000
 The two overhead map lights stopped working. upon investigation it appears that each light bulb and holder were severely scorched at the electrical contact. the plastic was melted and was black in color, indicating possible arcing. further investigation showed that the main housing was melted enough to deform the plastic, further evidence of potentially a small fire or electrical arcing. dealer refused to fix or replace damaged housing without a charge. i left the bulbs out, as i do not feel safe with my wife and grand daughter in the vehicle that could catch fire. i have searched online and found many incidents similar to mine, yet not recalls are found for this unsafe condition.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
06/01/201155000
 Dome light bulb socket had burn marks form overheating and contacts overheated and plastic melted making the bulb inoperative. appears to be a fire hazard.
05/08/20108000
 I drive a 2007 dodge caravan. the passenger side window motor has gone out. we have called around for a replacement and have fount out that these years are very well known for this problem. my van only has 8797 miles on it. why has there never been a recall.. all vans of this make and model have had to have there motors replaced.. my mom was looking at one and they dealer told her the motors have been replaced. so now i have to spend 200.00 to get a entire replacement part. cb
05/08/20108000
 I drive a 2007 dodge caravan. the passenger side window motor has gone out. we have called around for a replacement and have fount out that these years are very well known for this problem. my van only has 8797 miles on it. why has there never been a recall.. all vans of this make and model have had to have there motors replaced.. my mom was looking at one and they dealer told her the motors have been replaced. so now i have to spend 200.00 to get a entire replacement part. cb
05/08/20108000
 I drive a 2007 dodge caravan. the passenger side window motor has gone out. we have called around for a replacement and have fount out that these years are very well known for this problem. my van only has 8797 miles on it. why has there never been a recall.. all vans of this make and model have had to have there motors replaced.. my mom was looking at one and they dealer told her the motors have been replaced. so now i have to spend 200.00 to get a entire replacement part. cb
05/08/20108000
 I drive a 2007 dodge caravan. the passenger side window motor has gone out. we have called around for a replacement and have fount out that these years are very well known for this problem. my van only has 8797 miles on it. why has there never been a recall.. all vans of this make and model have had to have there motors replaced.. my mom was looking at one and they dealer told her the motors have been replaced. so now i have to spend 200.00 to get a entire replacement part. cb
05/08/20108000
 I drive a 2007 dodge caravan. the passenger side window motor has gone out. we have called around for a replacement and have fount out that these years are very well known for this problem. my van only has 8797 miles on it. why has there never been a recall.. all vans of this make and model have had to have there motors replaced.. my mom was looking at one and they dealer told her the motors have been replaced. so now i have to spend 200.00 to get a entire replacement part. cb
01/22/200821829803/17/2007
 Tl*the contact owns a 2007 dodge caravan. while driving at various speeds, the vehicle would completely shut off and have to be restarted. the vehicle was taken to a dealer on three separate occasions, but they could not duplicate the failure. the current mileage was 24,629 and failure mileage was 21,829.
ELECTRICAL SYSTEM - IGNITION
05/13/2007105/09/2007
 2007 dodge caravan ignition tumbler spins very easily and vehicle can be turned off by just tapping or bumping the bottom of the key. in my instance, we just bought this van less than a month ago and my knees bumped the keys that were attached to the key in the igntion. subsequently the car turned off leaving me with no brakes & steering. this occurred twice just a couple days after purchasing it and it has been in the shop ever since. luckily when this occurred, the vehicle was in a park position. same problem was also noticed by the tech crew at the dealership on my vehicle and all the other 2007 caravans at the dealership. dealership replaced the ignition in my vehicle twice as well as tried manually tightening the ignition cylinder with no success. dealership said they have no other recourse because chrysler engineering dept. is vowing there is nothing wrong with the parts and that it works as expected. i have gone through the various channels in the chrysler buyback program and ultimately spoke with the district manager who stated they do not see any issues and no one else has complained so they will not buy back the vehicle. the suggestions i have received from the chrysler staff said i should adjust my seat, remove extra keys from the one in the ignition and if that doesn't work purchase another vehicle for this is not their problem. normally i like caravans for i have owned another one for 10 years and the ignition on my old van is nothing like this one. ultimately i would like to have some type of fix put in place for i don't think the key should be able to spin that freely. this could be a deadlyconsequence for not only would someone loose braking & steering but i wonder if the vehicle airbags would also be disabled. i would also like to warn other owners of this potentially deadly consequence not only for their safety but for those driving around them. *tr