Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/23/201155312
 Direction asiste( power steering)
08/14/2011120000
 On the way home from a nice vacation (until this happened)with son and grandkids we were getting back onto the highway (thank god it happen before entering highway the right front axle fell apart caused a fire as well. there was no warning at all. a lady that saw this happened was blowing horn to make us stop. i saw the smoke we pulled over got the kids out called 911. a man from the hotel grabbed fire extinguisher and put the fire out. van had to be towed. it cost me 400.00 for the repair and had to stay in a hotel for 2 more nights. my son had to get a rental car to drive home to get back to work. the garage said he's never saw this happen. i read this has happened on a 2006 dodge caravan as well. is this a common problem with the dodge 06 and 07 caravans? has there been any recalls about this or are they waiting until someone gets killed!!!!!!!!! thank god we were not yet back on the highway.
07/07/201164251
 Tl-the contact owns a 2007 dodge caravan sxt. while driving approximately 15 mph, a loss of powering steering occurred without warning. the contact experienced difficulty in turning the steering wheel and cautiously maneuvered to the side of the road. the engine was turned off. there was power steering fluid leakage on the ground and steam emitted from underneath the hood. after restarting the engine the vehicle resumed with the steering malfunction. the vehicle was taken to an authorized dealer where the power steering line was replaced. the manufacturer was made aware of the problem and a complaint was filed regarding the defect. the approximate failure mileage was 64,251. js
04/01/2007160005004/01/2007
 Tl*the contact owns a 2007 dodge caravan. while driving 5 mph, the vehicle steered to the right at any speed. the dealer could not duplicate the failure. they attempted to adjust the front end and re-aligned the vehicle, but nothing worked. the dealer even changed the front two tires, but the failure continued. the failure has been occurring since the day the vehicle was purchased. the failure mileage was 16,000 and current mileage was 29,000. updated 03/14/08. *lj
STEERING - GEAR BOX - SHAFT SECTOR
06/13/2007922103/16/2007
 The vehicle was new (922 miles) and was being driven in stop and go interstate traffic. steering was totally lost. steering wheel rotated freely but had no affect on vehicle control. vehicle was traveling at slow rate of speed, control was lost and vehicle came to a stop in the highway center median. vehicle was transported to elk river chrysler for warranty repair. after removing steering column boot the chrysler technician found that the steering shaft was improperly installed at factory. the roll pin was not installed in the right area of the shaft. the roll pin was replaced and properly installed. *tr