Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/06/2012 | 42500 | 1 | |
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! *tr | |||
| 12/06/2012 | 42500 | ||
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! | |||
| 06/01/2012 | 15000 | 1 | |
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (warranty over in 6k miles) and contacting chrysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolution to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. don't know where to turn for further assistance with ganley dodge. *tr | |||
| 12/06/2012 | 42500 | ||
| While driving at 50mph the traction light came on and the van became unresponsive to the accelerator. while the van began to slow the power steering stopped working making it hard to maneuver off the road, good thing i was on a rural road. this is extremely dangerous!!! | |||
| 06/01/2012 | 15000 | 1 | |
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (warranty over in 6k miles) and contacting chrysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolution to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. don't know where to turn for further assistance with ganley dodge. *tr | |||
| 06/01/2012 | 15000 | ||
| While driving engine shut down and i did not know it until i realized i did not have power steering or brakes, while car still rolling i restarted vehicle. i received letter notifying me on a recall regarding this problem. i brought car in for repair. july 19 i brought my car in for oil change and told dealer that after recall repair my key gets stuck in ignition and cant turn car off unless i put vehicle in drive again and restart car and again try to shut off. dealer said they needed to check the recall and possibly replace again. they said they would inspect win module and reposition for more key support. august 15, 2012 vehicle stalled again while driving. this is getting dangerous since i have 3 toddlers in car with me at all times - the reason for purchasing a mini van. dealer states they know i have been there several times for same concern but found no stored or active codes. they stated it may have to do with needing a software update and updated to latest level. oct 22,2012 brought vehicle in again for 4th time with vehicle stalling while driving. dealer decided they would keep my vehicle and gave me a loaner to drive home. the stated they needed to duplicate in order to fix. after driving 237 miles (wrranty over in 6k miles) and contacting crysler on how to handle problem, they re-installed the safety recall again. the dealer keeps doing the same recall over and over with no resolutin to this very scary stalling problem. now dec, my key again did not come out of ignition unless i restarted vehicle. dont know where to turn for further assistance with ganley dodge. | |||