Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 01/08/2013 | 25000 | 1 | |
| I was checking the tire pressure and the valve stem broke off in my hand and all the air ran out in 10 seconds. i removed the flat tire and took it to a local dealer and they charged me 100.00. apparently this is a common problem for these valve stems with the internal pressure sensors and i'm worried about the other wheels doing similar possibly while driving. *tr | |||
| 01/08/2013 | 25000 | ||
| I was checking the tire pressure and the valve stem broke off in my hand and all the air ran out in 10 seconds.i removed the flat tire and took it to a local dealer and they charged me 100.00. apparently this is a common problem for these valve stems with the internal pressure sensors and i'm worried about the other wheels doing similar possibly while driving. | |||
| 03/06/2012 | 50000 | 1 | |
| 1st time: tire light illuminated. when checking the air pressure, the valve stem broke off mid way up the stem exposing the valve itself. when all was said and done it cost approximately $150.00 to replace and program. 2nd time: checking air pressure before leaving for a long trip. i could visually see a tire was low on pressure (tire squatting), later removing the cap on the valve stem i could see a distinct what i call wear ring near where the cap, when installed, would end on the stem. as this is the area the previous stem broke, i sprayed the stem with soapy water and confirmed a slow leak from this wear ring. had this stem replaced with a standard safe valve stem. this is a very unsafe component and should be recalled! the first occurrence took the tire about 20 seconds to go completely flat. if this were to happen at highway speeds while loaded down with a family going on vacation, this could end up with a lot of serious injuries if not fatalities. i'm having all stems replaced with the traditional style until the manufacturer recalls and provides an environmentally tested replacement. i can't believe this type of safety testing is not all ready required. *tr | |||
| 03/06/2012 | 50000 | ||
| 1st time: tire light illuminated. when checking the air pressure, the valve stem broke off mid way up the stem exposing the valve itself. when all was said and done it cost approximately $150.00 to replace and program. 2nd time: checking air pressure before leaving for a long trip. i could visually see a tire was low on pressure (tire squatting), ater removing the cap on the valve stem i could see a distinct what i call wear ring near where the cap, when installed, would end on the stem. as this is the area the previous stem broke, i sprayed the stem with soapy water and confirmed a slow leak from this wear ring. had this stem replaced with a standard safe valve stem. this is a very unsafe componant and should be recalled! the first occurance took the tire about 20 seconds to go completely flat. if this were to happen at highway speeds while loaded down with a family going on vacation, this could end up with a lot of serious injuries if not fatalities. i'm having all stems replaced with the traditional style until the manufacturer recalls and provides an enviornmentally tested replacement. i can't believe this type of safety testing is not all ready required. | |||
| 09/30/2010 | 12000 | ||
| When the vehicle had only 12000 miles my front tires were completely bare (like racing slicks). was taken to 2 dealerships and they looked at the van and found nothing wrong that would cause the tire wear (alignment was fine). i fought and fought with chrysler to pay for them, which they finally did about 3 weeks after the problem was addressed. now my vehicle has 15000 miles and while driving all you can hear is noises (almost like road noise but its from the front end). most likely, wheel barings, ball joint, tie rods etc. on 10/21/11, while pulling out of my driveway low and behold what do you here, nothing but the sound of griding brakes. no sign of brake having a issues the day before when driven. this particular van that i purchased brand new (with 2 miles on it) clearly is a lemon and has faulty parts or something majorly wrong with it. none of these parts of the vehicle should be going at this amout of miles. as always, chrysler and its' dealers say there is nothing wrong with the it. | |||
| 09/28/2011 | 49000 | ||
| Valve stem failure: while replacing tires, tire dealer removed schrader valve from inside valve stem and valve stem came apart in his hand. took wheel to dealership and had tpms replaced at a cost of $100 (deductable on extended warranty). instructed dealer to remove and reinstall schader valves from remaining three wheels to see if problem would reoccur... and did not. i feel that the valve stem was defective and dodge should pay for repair. | |||