Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - WHEEL AND HANDLE BAR
95V088000CHRYSLER CORPORATIONfrom 07/01/1993 to 07/01/1994V (Vehicle)29304307/17/1995ODICHRYSLER GROUP LLC05/12/199505/18/1995
Defect SummaryWhile making a turn, the extra keys on a vehicle operator's key ring can become temporarily lodged in the screw access holes in the back cover of the steering wheel.
Consequence SummaryThis condition can hamper the steering wheel return orcause the ignition to be turned off, resulting in loss of vehicle control and an accident.
Corrective SummaryDealers will replace the steering wheel back cover with a redesigned cover.
NotesSystem: steering wheel and column.vehicle description: light duty trucks and club cab trucks.if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact chrysler at1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
96V230000CHRYSLER CORPORATIONfrom 07/01/1993 to 07/31/1995V (Vehicle)47500002/07/1997ODICHRYSLER GROUP LLC11/18/199611/27/1996
Defect SummaryIf the plastic pins and metal clip that retain the lower steering shaft in the upper shaft break, the lower steering shaft can separate from the upper shaft.
Consequence SummaryIf the lower steering shaft separates from the upper shaft, loss of vehicle control can occur increasing the risk of a vehicle accident.
Corrective SummaryDealers will add a restraining sleeve to the intermediate steering shaft to limit the amount of axial steering column shaft moving in the event the plastic pins and metal clip are broken.
NotesOwner notification:chrysler plans to notify owners in late january 1997.note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
19109708/15/19976088962Customer may complain of steering wander. *nlm01/11/2000
19039905/07/1999190194606349Conditions with steering slow to return to center. *tt08/17/1999
CH19049505/01/199543057Unknown11/01/1995
STEERING - WHEEL AND HANDLE BAR
19139711/28/19976088972This bulletin involves lower steering column noise and/or mino lower steering column movement. *nlm01/11/2000
19029503/01/199539971Clunk or rattle felt in steering wheel/column when driving over rough surfaces. *tw11/01/1995

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
DP00002CHRYSLER GROUP LLC01/20/200004/24/2000STEERING COLUMN FIRE
 Alleges that the poor design of the ignition switch assembly and//or the key cylinder assembly in the model year 1991-2000 vehicles may cause the steering column to catch fire
STEERING - COLUMN
DP03002CHRYSLER GROUP LLC05/07/200307/22/2003STEERING COLUMN SEPARATION
 Mr. larry a. sackey submitted a petition to the national highway traffic safety administration (nhtsa) by letter dated april 18, 2003, requesting that nhtsafurther investigate the defective collapsible steering shaft system on 1987-1995 vehicles manufactured by the daimlerchrysler corporation.in part because of 49 cfr
STEERING - WHEEL AND HANDLE BAR
RQ97012CHRYSLER GROUP LLC09/25/1997STEERING WHEEL AND COLUMN95V088000
 An extra key on their key rings became lodged in the bolt access holes in the back cover of the steering wheel

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
1
 Vehicle lost control of steering resulting in vehicle collision.(attorney for consumer).
08/16/1995
 Rattle or clunk felt in steering column while driving on bumpy or rough road surfaces, or while making a turn, service bulletin did not solve the problem.
07/03/19972
 While driving the vehicle down the street at 25 mph steering system broke, unable to operate vehicle. tow truck was called. then comsumer contacted the manufacturer, they were willing to fix vehicle but comsumer did not want to because he feels it is unsafe. *ak the vehicle was purchased new. the steering and the windshield were replaced twice. the windshield had cracked. *yh
11/11/1995203/01/1994
 Steering system failure when hitting a bump vehicle could go out of control. tt dealer has replaced steering box, idler arm, steering column, and performed alignments in an attempt to correct problem. *slc
07/17/1995
 When driving down the road and you hit a bump the steering causes the vehicle to go off the road. please describe. tt
11/15/19932
 Steering failure. *ak
STEERING - COLUMN
06/17/1998
 The non tilt steering column there is one inch of play at the bottom of the steering column. the whole steering column moves. the shaft moves one inch to the side before the steering box turns. dealer cannot duplicate the problem
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
103/01/1994
 Anti-theft device recall repairs refused due to lack of cooperation from manufacturer.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
05/01/1994
 Vehicle pulls hard to left when braking,,,,,,have to hold it right to keep steering wheel from going left,,,,,pads & calipers were replaced under warranty and after warranty ran out but does not help,,,,,,,the steering gear box on these trucks make them wander all over the road,,,,,,lots of play in the steering,,,,,,,,,,,i feel chrysler needs to address these problems,,,,,,,i am a member of a club that has 6600 members with the dodge ram 2500/3500 pickups with the diesel engine and there are all kinds of stories there about trying to deal with these problems. *ak
05/01/1999109/01/1994
 Had front alignment in january 1999 ,repalced track bar in febuary 1999 .in june of 1999 took to dealer to adjust steering box.was told steering box had to be replaced. steering box on national back order. had to much play in steering truck. truck is 4 years old . *ak
03/17/199806/01/1994
 Steering gear box malfunctioned. also tie rod ends/pitman arm/idler arm wore out. *ak
06/15/1997
 Steering column: looseness and noise in the steering column, dealer says intermediate shaft in the lower shaft needs to be replaced. *ak
05/27/19947
 Worn steering gear box/missing nuts/bolts, cause vehicle to wander. *dh
 Main bolt that comes out of gear box broke, resulting in vehicle losing control hitting parked vehicle. please describe details. tt
STEERING - HYDRAULIC POWER ASSIST - PUMP
04/17/1999
 Power steering pump started leaking. also, windshield would leak around the bonding seal area when its rained hard, and transmission made a lot of noise & would slip. *ak
07/10/19951
 Steering stabilizer broke. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
09/01/1994101/01/1994
 Experiencing long stopping distance during wet weather, resulting in lockup. tt the power steering was grinding in four wheel drive. front brakes fold, then snap and lock-up. when pumpd, the pedal goes up and increases stopping distance. the accelerator sticks sometimes. the windows rattle and the console works intermittently and leaks air as well. *yh
STEERING - LINKAGES
03/17/199806/01/1994
 Steering gear box malfunctioned. also tie rod ends/pitman arm/idler arm wore out. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
04/02/1998
 Consumer has been having problem with steering/suspension. vehicle has been in/out of dealer shop with the problem still occurring. dealer notified. *ak
03/14/19954
 Steering knuckle problems, causing front end popping noise when braking or starting off in forward or reverse gear, also causes excessive play in steering.
STEERING - LINKAGES - TIE ROD ASSEMBLY
02/12/1996
 The tie rod end will wear from 6-9k miles, partial loss of steering. tt
STEERING - WHEEL AND HANDLE BAR
08/18/2001
 While going down road steering wheel tore of frame, and vehicle started coming off ground. also, vehicle cut half front tire from time vehicle started coming off ground untiltime it stopped. contacted dealer, and dealer stated no warranty.*ak
10/01/1997
 This problem has been brought up and looked at dodge dealer. steering collum is come apart but they told me that it was my fault. they weren't liable and sent me away. the steering wheel can be lifted up and down in and out about a inch of play. i also had a bunch more problems down the road after i bought the truck. they never fixed any of the problems right so i stopped bringing it too them. i spent a half of a year trying and here i am now with a truck that has 110,00 miles new timing chain new heads new wheel bearing new clutch. i have run out of money and patience. now my steering wheel is falling off my rear end is huming and my trans is shifting hard. that was the first thing they supposly fixed.is there anything that you can do?
 While driving the steering column snaps and pops when ever a bump is hit. the dealer has not been contacted.*ak
06/27/1999
 Pe99031; while driving vehicle stalled unexpectedly which could have caused a crash. also, steering column plastic melted, and wire burnt. vehicle lost power steering/ power light,etc., and smoke came from the column. please provide further information. *ak
04/16/19972
 Technical service bulletin and recall repair work completed on the steering shaft and column however problems with steering still experienced.
 While driving and making a routine turn lost complete control of vehicle, resulting in an accident. vehicle is under recall (94v-145000). *ak
 The steering wheel is turning to the right and the instrument panel cannot be seen because of the repair under the recall, and the turn signals do not work. this is how the vehicle was returned to the consumer. pleased describe details. *ak
 Received a recall notice for his steering column, and was told that vehicle was repaired but it was not. recall no.95v088000. owner is very concerned about this problem. *ak
12/03/1996
 While driving the steering wheel came off. *ak
08/08/19962
 While driving the vehicle it makes a clunking /rattling noise under the front end; also, when stopping there is slapping/movement of the steering column. *ak consumer states problem still exists.*jb
 The steering wheel and column has been fixed twice in the last (2) years because it was loose, late october of 1996 and august of 1995. *ak
2
 When vehicle is aligned the steering column s not straight, it is loose . *ak consumer states the steering column clicks and moves side to side, after 2 attempts at wheel alignment, the mechanic stated that unit is sealed and cannot be brought to specs, he adjusted it as best as he could. *slc
05/01/1994205/01/1994
 Excessive play in steering.
07/10/1996307/01/1994
 Total loss of steering while driving; steering column came apart at steering wheel. *ak
06/14/19964
 Steering column failed, causing loss of control of steering. *dh
06/03/1996109/01/1996
 Vehicle's steering column broke and lost steering control due to the pins breaking. *ak
06/26/19956
 Keys occasionally get caught in steering wheel during turns, causing car to turn off after recall repairs. *dh
10/03/19953
 Excessive play in steering. *dsh
03/28/1995110/01/1994
 Owners son while driving got finger caught in column on opposite side of what recall states. mfr #642 nhtsa 95v088, manufacturer is aware but no action has been taken. tt this caused an accident. *slc
 Vehicles steering was replaced and 2nd time column became inoperative while driving. tt
 Consumer receive three recall 95v088000,95v005000 and 94v113000 make appt take truck into dealer there is no part . tt
12/01/19942
 Steering column bolts loosened/steering column plug fell out while making a right turn, causing keys to be lodged in empty hole/jamming the wheel. *ak
11/08/19941
 Steering wheel back cover plug problem. *ak