Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 140797 | 07/18/1997 | 6088882 | Information on diesel fuel injection pump tampering. *nlm | 01/11/2000 | |
| 140897 | 11/21/1997 | 6088884 | Information on poor drivability with high di (drivability index) fuel. *nlm | 01/11/2000 | |
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||||
| 090700 | 04/07/2000 | 612607 | Subject pertaining to air filter service. *tt | 06/09/2000 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||||
| 180698 | 02/27/1998 | 600346 | Complaints of hard or no start conditons. *yc | 05/11/1998 | |
| 970718140797 | 07/18/1997 | 53001 | Information applies to inline injection pumps. *yc | 11/06/1997 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 140398 | 05/01/1998 | 601669 | Subject on fuel pressure gauge adapter usage. *yc | 08/19/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||
| 12/09/2002 | 1 | ||
| Nar 1/15/2003. the consumer discovered a design flaw with the fuel tank metal support straps. the flaw may cause the fuel tank to drop from the truck onto the ground and start a fire or explosion. the fuel tank support problem was due to metal stress based on the poor design of the holding straps. the consumer this problem when he went to look under the vehicle and noticed the rear portion of the fuel tank was hanging low at the same time he noticed the metal strap was hanign loose, he crawled under the truck ans saw the rear tak strap was broken allowing the entire fule tank to be supported only by the front tank strap. | |||
| Flaw in fuel tank metal support straps. dodge truck, ram, 1997. *ak | |||
| FUEL SYSTEM, GASOLINE | |||
| 05/06/2011 | 109000 | ||
| Tl* the contact owns a 1997 dodge ram. the contact stated that the fuel tank fractured and detached from the vehicle. the vehicle was towed to the dealer and the contact was informed that the failure was caused by normal wear and tear. the dealer stated that the contact should have paid more attention to the straps because they are designed to eventually wear out. the vehicle was not repaired. the failure and current mileage was 109,000. | |||
| 05/06/2011 | 109000 | ||
| Tl- the contact owns a 1997 dodge ram. the contact stated the fuel tank on the vehicle broke off. the contact had the vehicle towed to the dealer and was told that do to ware and tare the straps broke. the dealer stated the contact should have paid more attention to the straps because they are designed to ware out. the failure mileage and current mileages were 109,000.rl | |||
| 03/15/2003 | 59000 | ||
| 04/15/2002 | 50000 | ||
| Bad plenum gasket. fuel and oil mix. and steering output shaft leaks a the gear box. and truck wont idle in the cold | |||
| 12/30/2002 | 117679 | 1 | |
| The vehicle was taken to the dealer for repair of the fuel gauge, fifth gear and recall. when the vehicle was picked up two weeks later the other work was done but the recall work was not performed. *ph *nlm | |||
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||
| 04/16/2001 | 1 | 11/01/1998 | |
| I have had two failures in the past month. first is the fuel pump failed at 57k miles at a cost of $498.00. second, my truck is currently in the shop for a bad intake manifold gasket (internal). this allows the vehicle to burn about a quart of oil a week. there is a tsb 09-05-00 on this known problem since 1994. out of warrenty - out of luck. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 08/03/2000 | 1 | 01/01/1997 | |
| Fuel pump failure at 37000 miles??? cost me $675 to replace/repair. thought this was unusual so reporting it. also, replaced with a dealer purchased part but installed/repaired at back bay auto in virginia beach, va where it broke down... of course the warranty didn't apply in this case! :-( | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 03/25/2002 | 1 | 11/01/2096 | |
| Truck caught fire parked in drive way. totally burned the truck and burned our car parked next to it, the corner of our home and the rear of a car parked in our gurage. the fire has been investigated by several professionals and the consensus is that the fire originated at the top of the fuel tank where a electrical pump is located. i have reported this to dodge customer assistance. record #9848741. i am available to further explain or provide details.*ak | |||
| 08/07/2001 | 2 | 11/01/1996 | |
| This is 2nd time fuel pump has failed. luckily truck was not moving either time. this last failure was caused by a short circuit. isn't this a dangerous situation as fuel pump is located in the gas tank. i know other dodge ram owners who have had to replace the fuel pump. is there a problem with the fuel pumps in these trucks?. *ak | |||
| 06/01/1998 | 15 | 04/01/1998 | |
| My truck has had 3 oil sending units, 3 oil pumps, new engine, crank shaft sensor, fuel pump, 8 injectors, computer chrysler refuses to anything about this problem. please let me know if anything can be done about this. i really don't have $3000.00 for an attorney that i can tie up for years. *ak | |||
| 04/16/2001 | 1 | 11/01/1998 | |
| I have had two failures in the past month. first is the fuel pump failed at 57k miles at a cost of $498.00. second, my truck is currently in the shop for a bad intake manifold gasket (internal). this allows the vehicle to burn about a quart of oil a week. there is a tsb 09-05-00 on this known problem since 1994. out of warrenty - out of luck. | |||
| 12/15/2000 | |||
| Consumer took vehicle in for inspection and found out brake pad fell off. metal to metal ruined rotor. both had to be cut because other good one was worn down. also, fuel pump went bad for second time. consumer stopped at a stop after returning from store and vehicle stalled. it no longer started right up, it always heitated like it was not trying to catch. dealer said it lost its program because it was not used enough. consumers warranty was expired, covered cost.*ak | |||
| 09/22/1999 | 1 | 11/01/1996 | |
| Upon failure of fuel pump, mechanic disclosed that he replaces many fuel pumps for the afformentioned make and model. another family member who owns a dodge ram 1500 that was purchased on the same date as the earlier mentioned vehicle was forced to replace the same item (fuel pump) at approximately 48,000 miles. it seems obvious that an investigation should follow, this does not appear to be merely coincidental | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/10/2004 | 104000 | 1 | 12/31/2003 |
| While driving, the consumer smelled a fuel odor inside of the vehicle. the consumer inspected the vehicle and saw fuel leaking from the fuel rail. *ak the fuel lines were cracked. the original fuel rails were plastic and the replacement rails were metal with different connectors. *sc *jb | |||
| 07/14/1999 | 1 | 02/27/1997 | |
| Fuel heater developed short circuit which burned up the wires that control the fuel heater near the fuel lines, producing smoke and heat. dealer has been contacted. *ak *ml | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 11/01/1998 | 1 | 01/20/1997 | |
| The throttle body and injector system failure caused loss of power steering and brakes.yh | |||
| 03/30/1998 | 1 | 09/01/1997 | |
| A cracked fuel rail was spraying gasoline onto the engine and firewall. problem was not found for several months. service adviser reports that there have been several of the same incidents repaired. | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 06/01/1998 | 15 | 04/01/1998 | |
| My truck has had 3 oil sending units, 3 oil pumps, new engine, crank shaft sensor, fuel pump, 8 injectors, computer chrysler refuses to anything about this problem. please let me know if anything can be done about this. i really don't have $3000.00 for an attorney that i can tie up for years. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 05/12/1998 | 1 | 02/01/1997 | |
| Air filter tube was warped, would not stay on, replaced. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 12/09/2002 | |||
| The metal tanks straps were warp causing the fuel tank to fall to the ground. please furnish additional information dealer is aware of the problem. mr | |||
| 07/12/2001 | 02/01/1997 | ||
| Dodge said their is a problem with the gas tank but would not repair it and the same goes with the air conditioning, they said there is a problem with the air system and i have researched this with several owners and mechanics but they again will not fix this. *ak | |||
| When filling tank up fuel guage red empty although 50 miles later there was still gas in tank. dealer said sending unit was stuck. *ak | |||
| 1 | 09/20/1996 | ||
| Fuel guage was inoperable and misread amount of fuel in vehicle. dealer has been notified. *ak | |||
| 01/15/1999 | 1 | 02/01/1997 | |
| Fuel level according to gauge drops to below empty after 50 to 100 miles. fuel light comes on when tank is 80% full. have talked to several owners of like trucks that have the same problem. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| Fuel tank attachments broke off and the tank dropped out of the vehicle. dealer has fixed vehicle. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 09/01/2001 | 0 | ||
| Gas guage on dashboard gave false readings. consumer ran out of gasoline more than once although gas gauge showed ample gas left in gas tank. dealership was aware of problem.*ak | |||
| FUEL SYSTEM, OTHER - DELIVERY | |||
| 06/01/1998 | 24000 | 1 | 05/01/1997 |
| After filling vehicle with fuel the fuel gauge will read empty. the fuel-sending unit is the cause of improper fuel gauge reading. *ak *ph | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 06/01/1998 | 24000 | 1 | 05/01/1997 |
| After filling vehicle with fuel the fuel gauge will read empty. the fuel-sending unit is the cause of improper fuel gauge reading. *ak *ph | |||